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Randstad is partnering with the Civil Aviation Safety Authority to recruit:Affirmative measure – Regulatory Services Officers – Corporate Services Level 2 (above barrier) (known as CS2AB)- APS 4 Equivalent Position informationTitle - Affirmative Measure – Disability or Indigenous Regulatory Services OfficersBranch - Regulatory Services Assessment Team 1 - Entry Control and CoordinationDivision - Regulatory OversightLocation - All CASA Office locationClassification - Corporate Services Level 2 (Above Barrier)Tenure - Ongoing (permanent)/Non-ongoing (temporary)Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - NoContact Officer - Kate Dalrymple 02 6217 1532 kate.dalrymple@casa.gov.au Closing date - 11:59pm (AEST), Tuesday 26 October 2021About the positionAs part of CASA’s Regulatory Oversight Division, and within the Regulatory Services Team 1, the Entry Control and Coordination Section is responsible for the coordination and processing of regulatory service applications from the civil aviation industry. The Regulatory Services Officer works collaboratively with various stakeholders to effectively deliver regulatory services and tasks, processing applications and providing administrative support to the Regulatory Services Assessment Teams and other areas of the Division as required. This is a diverse role, requiring a high level of customer service and stakeholder management skills. The Regulatory Services Officer is responsible for the following deliverables:Work as part of a nationally geographically dispersed team in the delivery of timely and accurate processing of regulatory services tasks and reporting activities, in line with published procedures and in compliance with current legislation.Provide administrative support to the inspectorate across CASA’s various Regulatory Services Teams, ensuring procedures and processes are current and in line with the regulations. Provide consistent and accurate advice to industry in accordance with legislation and procedures.Provide quality advice to support the development of standards, processes, and policies regarding regulatory services.Contribute to an environment of continuous improvement and proactively engages stakeholders with effective and considered communication, working collaboratively to deliver regulatory services, administrative support and projects as required.Collate and maintain accurate data for regulatory services reporting.Identify and mitigate risks that may impact your own and wider work area and contribute to the development and/or improvement of processes and policies regarding regulatory services.As required, attend industry meetings and with stakeholders from across CASA,.As required, assist in the development of educational materials for CASA and industry stakeholders.Work supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engage with Aboriginal and Torres Strait Islander employees in a sensitive, respectful, and equitable manner.Promote workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values.Our ideal candidateOur ideal candidate for this role will have high level (written and verbal) communication skills and the ability to work in a fast paced and dynamic, nationally dispersed team. They will also have the following skills and experience: Demonstrated experience performing administrative support activities in a technical or similar office environment, with a focus on accuracy and attention to detail Demonstrated high level of customer service and stakeholder management skills, including excellent (oral and written) communication skills.Demonstrated experience in the use of web/data-based business systems and Microsoft Office Suite.Experience in or ability to research matters, interpret and understand complex regulations and legislation.Experience in or knowledge of the aviation environment. Demonstrated experience in the use of RM8/TRIM or similar information records management system.Experience in data management including extracting and reporting on data in a regulatory, technical, or similar environment.Demonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them. Eligibility requirementsEmployment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective CASA employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975' and under Section 27 of the Australian Public Service Commissioner’s Direction 2016. These vacancies are available to Aboriginal and/or Torres Strait people, or people with disabilities. To be engaged under the Affirmative Measures provision, evidence of Aboriginal or Torres Strait Islander Australian heritage or disability may be required.How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a two-page pitch summarising your suitability for the role, ensuring you consider the position information, key capabilities, skills, experience, and CASA Values (minimum font 11 point). Please note, you must submit separate applications for each individual opportunity.Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds.We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues.What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is partnering with the Civil Aviation Safety Authority to recruit:Affirmative measure – Regulatory Services Officers – Corporate Services Level 3 (below barrier) (known as CS3BB) - APS 5 EquivalentPosition informationTitle - Affirmative Measure – Disability or Indigenous Regulatory Services OfficersBranch -Regulatory Services Assessment Team 1 - Entry Control and CoordinationDivision - Regulatory OversightLocation - All CASA Office locationsClassification - Corporate Services Level 3 (Below Barrier)Tenure - Ongoing (permanent)/Non-ongoing (temporary)Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - NoContact Officer - Kate Dalrymple 02 6217 1532 kate.dalrymple@casa.gov.au Closing date - 11:59pm (AEST), Tuesday 26 October 2021About the positionAs part of CASA’s Regulatory Oversight Division, and within the Regulatory Services Team 1, the Entry Control and Coordination Section is responsible for the coordination and processing of regulatory service applications from the civil aviation industry. The Regulatory Services Officer works collaboratively with various stakeholders to effective coordinate and deliver regulatory services tasks. This includes the processing of complex applications, interpreting legislation and managing the escalation of urgent enquiries. The Regulatory Services Officer provides support to their peers and administrative support to the Regulatory Services Assessment Teams and other areas of the Division as required. This is a diverse role, requiring a high level of customer service and stakeholder liaison skills, including the management of complex enquiries and workflow coordination. The Regulatory Services Officer is responsible for the following deliverables:Work as part of a nationally geographically dispersed team in the delivery of timely and accurate processing of regulatory services tasks and reporting activities, in line with published procedures and in compliance with current legislation.Support peers with complex applications and share knowledge to ensure compliance with business processes and efficient service delivery. Provide administrative support to the inspectorate across CASA’s various Regulatory Services Teams, ensuring procedures and processes are current and in line with the regulations. Provide consistent advice to industry in accordance with legislation and procedures.As required, work flexibly within the team to coordinate workflow, and support the delivery of regulatory services, including the prioritisation of urgent requests and escalations. Provide specialised advice regarding the development and improvement of regulatory services standards, processes, and policies, Attend industry meetings and with stakeholders from across CASA, as required.Assist in the development of content for briefings, workshops, and training programmes for educating CASA and industry stakeholders.Collate and maintain accurate data for regulatory services reporting and provide reporting to management as requested.Identify and mitigate risks that may impact your own and wider work area..Foster an environment of continuous improvement and proactively engages stakeholders with effective and considered communication working collaboratively to deliver regulatory services.Works supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engage with Aboriginal and Torres Strait Islander employees in a sensitive, respectful, and equitable manner.Promote workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values and Behaviours.Our ideal candidateOur ideal candidate for this role will have highly developed (written and oral) communication skills, particularly in building and maintaining networking relationships with stakeholders. They will also have the following skills and experience: Demonstrated experience managing a range of administrative support and coordination of complex regulatory service activities, including the ability to handle competing priorities within a fast-paced and dynamic environment.Demonstrated problem-solving skills with the ability to develop and implement procedures, improve processes, provide flexible solutions, and achieve results. Demonstrated experience in writing briefings and reports, including the preparation of material suitable for technical and non-technical audiences.Knowledge of or ability to acquire an understanding of regulatory services and/or surveillance frameworks, practices and systems.Understanding of Australia’s civil aviation legislation or ability to acquire this knowledge quickly Stakeholder management skills including the ability to liaise effectively with stakeholders, working collaboratively and manage key relationships to successfully achieve outcomes Demonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them.Eligibility requirementsEmployment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective CASA employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975' and under Section 27 of the Australian Public Service Commissioner’s Direction 2016. This vacancy is only available to Aboriginal and/or Torres Strait people, or people with disability. To be engaged under the Affirmative Measures provision, evidence of Aboriginal or Torres Strait Islander Australian heritage or disability may be required.How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a Two-page pitch summarising your suitability for the role, ensuring you take into consideration position information, key capabilities, skills, experience and CASA Values (minimum font 11 point)Please note, you must submit separate applications for each individual opportunity. Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds.We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues.What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is partnering with the Civil Aviation Safety Authority to recruit:Regulatory Services Officers – Corporate Services Level 3 (below barrier) (known as CS3BB) - APS 5 EquivalentPosition informationTitle - Regulatory Services OfficersBranch - Regulatory Services Assessment Team 1 - Entry Control and CoordinationDivision - Regulatory OversightLocation - All CASA Office locationsClassification - Corporate Services Level 3 (Below Barrier)Tenure - Ongoing (permanent)/Non-ongoing (temporary)Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - NoContact Officer - Kate Dalrymple 02 6217 1532 kate.dalrymple@casa.gov.au Closing date - 11:59pm (AEST), Tuesday 26 October 2021About the positionAs part of CASA’s Regulatory Oversight Division, and within the Regulatory Services Team 1, the Entry Control and Coordination Section is responsible for the coordination and processing of regulatory service applications from the civil aviation industry. The Regulatory Services Officer works collaboratively with various stakeholders to effective coordinate and deliver regulatory services tasks. This includes the processing of complex applications, interpreting legislation and managing the escalation of urgent enquiries. The Regulatory Services Officer provides support to their peers and administrative support to the Regulatory Services Assessment Teams and other areas of the Division as required. This is a diverse role, requiring a high level of customer service and stakeholder liaison skills, including the management of complex enquiries and workflow coordination. The Regulatory Services Officer is responsible for the following deliverables:Work as part of a nationally geographically dispersed team in the delivery of timely and accurate processing of regulatory services tasks and reporting activities, in line with published procedures and in compliance with current legislation.Support peers with complex applications and share knowledge to ensure compliance with business processes and efficient service delivery. Provide administrative support to the inspectorate across CASA’s various Regulatory Services Teams, ensuring procedures and processes are current and in line with the regulations. Provide consistent advice to industry in accordance with legislation and procedures.As required, work flexibly within the team to coordinate workflow, and support the delivery of regulatory services, including the prioritisation of urgent requests and escalations. Provide specialised advice regarding the development and improvement of regulatory services standards, processes, and policies, Attend industry meetings and with stakeholders from across CASA, as required.Assist in the development of content for briefings, workshops, and training programmes for educating CASA and industry stakeholders.Collate and maintain accurate data for regulatory services reporting and provide reporting to management as requested..Identify and mitigate risks that may impact your own and wider work area..Foster an environment of continuous improvement and proactively engages stakeholders with effective and considered communication working collaboratively to deliver regulatory services.Works supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engage with Aboriginal and Torres Strait Islander employees in a sensitive, respectful, and equitable manner.Promote workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values and Behaviours.Our ideal candidateOur ideal candidate for this role will have highly developed (written and oral) communication skills, particularly in building and maintaining networking relationships with stakeholders. They will also have the following skills and experience: Demonstrated experience managing a range of administrative support and coordination of complex regulatory service activities, including the ability to handle competing priorities within a fast-paced and dynamic environment.Demonstrated problem-solving skills with the ability to develop and implement procedures, improve processes, provide flexible solutions, and achieve results. Demonstrated experience in writing briefings and reports, including the preparation of material suitable for technical and non-technical audiences.Knowledge of or ability to acquire an understanding of regulatory services and/or surveillance frameworks, practices and systems.Understanding of Australia’s civil aviation legislation or ability to acquire this knowledge quickly Stakeholder management skills including the ability to liaise effectively with stakeholders, working collaboratively and manage key relationships to successfully achieve outcomes Demonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them.Eligibility requirementsEmployment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective CASA employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a Two-page pitch summarising your suitability for the role, ensuring you take into consideration position information, key capabilities, skills, experience and CASA Values (minimum font 11 point), andPlease note, you must submit separate applications for each individual opportunity. Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds.We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues.What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is partnering with the Civil Aviation Safety Authority to recruit:Affirmative measure – Surveillance Technical Officers – Corporate Services Level 3 (below barrier) (known as CS3BB) - APS 5 EquivalentPosition informationTitle - Surveillance Technical Officers - Affirmative Measure, Disability or IndigenousBranch - SurveillanceDivision - Regulatory Oversight DivisionLocation - Any CASA Office LocationClassification - Corporate Services Level 3 (Below Barrier)Tenure - Ongoing (permanent) / Non-ongoing (Temporary) Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - YesContact Officer - Emma Milne, 02 6217 7504 emma.milne@casa.gov.auClosing date - 11:59pm (AEST), Tuesday 26 October 2021About the positionThe Surveillance Technical Officer is part of a nationally dispersed team responsible for planning, administering and assisting in the delivery of surveillance services. Surveillance Technical Officers support our surveillance teams and ensure operators continue to meet their legislative obligations.This role also undertakes activities associated with surveillance support, coordination, reporting and management of the CASA surveillance system. The role also provides support to peers, fosters continuous improvement activities, delivers consistency and assists in the national standardisation of functions relating to surveillance services.The Surveillance Technical Officer is responsible for the following deliverables:Providing specialised and quality advice to support the development of standards, processes and policies regarding surveillances services and activitiesSupporting activities across a nationally dispersed team administering and supporting the delivery of surveillance servicesContributing to quality assurance of information and data reportingSupporting the management of the day-to-day functionality and maintenance of the CASA surveillance system including improvements to align with business requirementsInputting into strategic planning and contributing to the implementation of outcomes for surveillance services improvementsParticipating in meetings, providing consistent advice to business areas in accordance with legislation and proceduresCollaborating with other business areas in updating website information, guidance material and other communications materialContributing to an environment of continuous improvement and proactively engaging stakeholders with effective and considered communication working collaboratively to deliver surveillance servicesWorks supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engages with Aboriginal and Torres Strait Islander employees in a sensitive, respectful and equitable mannerPromoting workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values and BehavioursOur ideal candidateOur ideal candidate for this role will have highly developed (written and verbal) communication skills, particularly in building and maintaining networking relationships with stakeholders. They will also have the following skills and experience: Demonstrated experience managing a range of administrative support and coordination activities, including the ability to handle shifting priorities with an attention to detailDemonstrated experience in writing complex briefings and reports, including the preparation of material suitable for technical and non-technical audiencesDemonstrated problem-solving skills with the ability to develop and implement procedures, improve processes, provide flexible solutions and achieve resultsHave an understanding of the basic principles of auditing Knowledge of or ability to acquire an understanding of surveillance framework, practices and systems. Stakeholder management skills including the ability to liaise with stakeholders and provide well-considered responses to complex requestsDemonstrated high level written and verbal communications with ability to interpret complex information and present effective arguments in a timely mannerDemonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them.Eligibility requirementsEmployment is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975' and under Section 27 of the Australian Public Service Commissioner’s Direction 2016. This vacancy is available to Aboriginal and/or Torres Strait people, or people with disability. To be engaged under the Affirmative Measures provision, evidence of Aboriginal or Torres Strait Islander Australian heritage or disability may be required.This position may require interstate travel. How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a two-page pitch summarising your suitability for the role, ensuring you take into consideration position information listed “In our Ideal Candidate (minimum font 11 point)Please note, you must submit separate applications for each individual opportunity. Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds. We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues.What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is partnering with the Civil Aviation Safety Authority to recruit:Regulatory Services Officers – Corporate Services Level 2 (above barrier) - APS 4 EquivalentPosition informationTitle - Regulatory Services OfficersBranch - Regulatory Services Assessment Team 1 - Entry Control and CoordinationDivision - Regulatory OversightLocation - All CASA Office locationClassification - Corporate Services Level 2 (Above Barrier)Tenure - Ongoing (permanent)/Non-ongoing (temporary)Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - NoContact Officer - Kate Dalrymple 02 6217 1532 kate.dalrymple@casa.gov.au Closing date - 11:59pm (AEST), Tuesday 26 October 2021About the positionAs part of CASA’s Regulatory Oversight Division, and within the Regulatory Services Team 1, the Entry Control and Coordination Section is responsible for the coordination and processing of regulatory service applications from the civil aviation industry. The Regulatory Services Officer works collaboratively with various stakeholders to effectively deliver regulatory services and tasks, processing applications and providing administrative support to the Regulatory Services Assessment Teams and other areas of the Division as required. This is a diverse role, requiring a high level of customer service and stakeholder management skills. The Regulatory Services Officer is responsible for the following deliverables:Work as part of a nationally geographically dispersed team in the delivery of timely and accurate processing of regulatory services tasks and reporting activities, in line with published procedures and in compliance with current legislation.Provide administrative support to the inspectorate across CASA’s various Regulatory Services Teams, ensuring procedures and processes are current and in line with the regulations. Provide consistent and accurate advice to industry in accordance with legislation and procedures.Provide quality advice to support the development of standards, processes, and policies regarding regulatory services.Contribute to an environment of continuous improvement and proactively engages stakeholders with effective and considered communication, working collaboratively to deliver regulatory services, administrative support and projects as required.Collate and maintain accurate data for regulatory services reporting.Identify and mitigate risks that may impact your own and wider work area and contribute to the development and/or improvement of processes and policies regarding regulatory services.As required, attend industry meetings and with stakeholders from across CASA,.As required, assist in the development of educational materials for CASA and industry stakeholders.Work supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engage with Aboriginal and Torres Strait Islander employees in a sensitive, respectful, and equitable manner.Promote workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values.Our ideal candidateOur ideal candidate for this role will have high level (written and verbal) communication skills and the ability to work in a fast paced and dynamic, nationally dispersed team. They will also have the following skills and experience: Demonstrated experience performing administrative support activities in a technical or similar office environment, with a focus on accuracy and attention to detail Demonstrated high level of customer service and stakeholder management skills, including excellent (oral and written) communication skills.Demonstrated experience in the use of web/data-based business systems and Microsoft Office Suite.Experience in or ability to research matters, interpret and understand complex regulations and legislation.Experience in or knowledge of the aviation environment. Demonstrated experience in the use of RM8/TRIM or similar information records management system.Experience in data management including extracting and reporting on data in a regulatory, technical, or similar environment.Demonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them.Eligibility requirementsEmployment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective CASA employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a two-page pitch summarising your suitability for the role, ensuring you consider the position information, key capabilities, skills, experience, and CASA Values (minimum font 11 point). Please note, you must submit separate applications for each individual opportunity. Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds.We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues.What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is partnering with the Civil Aviation Safety Authority to recruit:Surveillance Technical Officers – Corporate Services Level 3 (below barrier) (known as CS3BB) - APS 5 Equivalent Position informationTitle - Surveillance Technical OfficersBranch - SurveillanceDivision - Regulatory Oversight DivisionLocation - Any CASA Office LocationClassification - Corporate Services Level 3 (Below Barrier)Tenure - Ongoing (permanent) / Non-ongoing (Temporary) Staffing profile - No direct reportsSecurity clearance - EntrySafety Sensitive - YesContact Officer - Emma Milne, 02 6217 7504 emma.milne@casa.gov.auClosing date - 11:59pm (AEST) Tuesday 26 October 2021About the positionThe Surveillance Technical Officer is part of a nationally dispersed team responsible for planning, administering and assisting in the delivery of surveillance services. Surveillance Technical Officers support our surveillance teams and ensure operators continue to meet their legislative obligations. This role also undertakes activities associated with surveillance support, coordination, reporting and management of the CASA surveillance system. The role also provides support to peers, fosters continuous improvement activities, delivers consistency and assists in the national standardisation of functions relating to surveillance services.The Surveillance Technical Officer is responsible for the following deliverables:Providing specialised and quality advice to support the development of standards, processes and policies regarding surveillances services and activitiesSupporting activities across a nationally dispersed team administering and supporting the delivery of surveillance servicesContributing to quality assurance of information and data reportingSupporting the management of the day-to-day functionality and maintenance of the CASA surveillance system including improvements to align with business requirementsInputting into strategic planning and contributing to the implementation of outcomes for surveillance services improvementsParticipating in meetings, providing consistent advice to business areas in accordance with legislation and proceduresCollaborating with other business areas in updating website information, guidance material and other communications materialContributing to an environment of continuous improvement and proactively engaging stakeholders with effective and considered communication working collaboratively to deliver surveillance servicesWorks supportively and cooperatively with Aboriginal and Torres Strait Islander peoples to achieve shared outcomes. Engages with Aboriginal and Torres Strait Islander employees in a sensitive, respectful and equitable mannerPromoting workplace safety, equity and diversity, participative management and environmental management in the workplace and act in accordance with CASA’s Values and BehavioursOur ideal candidateOur ideal candidate for this role will have highly developed (written and verbal) communication skills, particularly in building and maintaining networking relationships with stakeholders. They will also have the following skills and experience: Demonstrated experience managing a range of administrative support and coordination activities, including the ability to handle shifting priorities with an attention to detailDemonstrated experience in writing complex briefings and reports, including the preparation of material suitable for technical and non-technical audiencesDemonstrated problem-solving skills with the ability to develop and implement procedures, improve processes, provide flexible solutions and achieve resultsHave an understanding of the basic principles of auditing Knowledge of or ability to acquire an understanding of surveillance framework, practices and systems. Stakeholder management skills including the ability to liaise with stakeholders and provide well-considered responses to complex requestsDemonstrated high level written and verbal communications with ability to interpret complex information and present effective arguments in a timely mannerDemonstrated understanding of the diversity of Aboriginal and Torres Strait Islander peoples, their cultures, and their issues and to be able to communicate respectfully with them.Eligibility requirementsEmployment is subject to conditions prescribed within the Civil Aviation Act 1988. At minimum, prospective employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.Must be an Australian citizen or permanent resident.This position may require interstate travel. How to applyWhen you submit your application you must provide:your resume or curriculum vitae (2-3 pages is preferred) a two-page pitch summarising your suitability for the role, ensuring you take into consideration position information listed “In our Ideal Candidate (minimum font 11 point)Please note, you must submit separate applications for each individual opportunity. Working with usSafe skies for all – it begins with you.As part of CASA, you will:be part of something bigger by contributing to aviation safety.be engaged in challenging and varied work.join a workforce that values diversity and inclusion.have time for what counts through opportunities to balance work and life.be recognised for your contribution.Who we areWe are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the input and ideas of others.What’s it like hereNow is one of the most exciting times to come to CASA. There are rapid and exciting changes in the aviation sector, with the expansion of emerging technologies in the use of remotely piloted aircraft, high altitude systems, space launch and recovery activity, urban mobility, artificial intelligence and greater reliance on systems and data. This change drives the need for a diverse workplace with skills and capabilities focused on future aviation systems and capabilities. Through diversity we gain the varied perspectives needed to tackle complex problems and come up with innovative solutions.We seek and value people from diverse backgrounds and we are committed to creating an inclusive work environment. We are a respectful workplace, and we expect ethical behaviour by all, aligned to our CASA Values. Our networks (Gender Network, CASA Abilities Network (CAN), CASA Aboriginal and Torres Strait Islander Engagement Network (CATSIEN) and the Rainbow Skies Network celebrate, acknowledge the contributions made and support our staff with diverse backgrounds.We recognise and reward our staff and their contributions through our CASA awards that acknowledge efforts in key areas such as innovation and continuous improvement, leadership at all levels, inclusive behaviour and going ‘above and beyond’ to assist the aviation community and colleagues. What’s in it for youEmployment with CASA is subject to conditions prescribed within the CASA Enterprise Agreement or individual instrument issued under the Civil Aviation Action 1988.You will be supported to manage all areas of your life in an inclusive work environment, with attractive workplace conditions, including generous and accommodating leave provisions and flexible working arrangements.At CASA, we support continuous learning and development with a comprehensive training calendar, studies assistance, certified technical training, and leadership development.You will be provided with challenging, meaningful, diverse work. If you are excited and energized by change and innovation and you are looking to contribute to both aviation safety and to the Australian public, join us and be part of CASA’s ongoing transformation.CASA’s regulatory philosophy CASA’s regulatory philosophy sets out the principles that underpin the way we perform our functions, exercise our powers and engage with the aviation community.The principles are reflected in our regulatory policies and practices, including how we:conduct operational surveillance and enforcement activitiesdeliver regulatory servicesconsult with our stakeholdersmake and implement regulationsdevelop safety education and support, andcommunicate with the wider aviation community.Our valuesExcellence - Strive to excel in all we doCourage - Act with strength of character and convictionTeamwork - Work together to promote a strong, cohesive and highly effective workforceFairness - Actions and decisions are informed, consistent, risk-based, evidence driven and without biasIntegrity - Actions and behaviour are open, transparent, ethical and accountableRespect - Engagement with our peers, colleagues and the wider aviation community is clear, concise and respectfulInnovation - To challenge existing practices and look for opportunities to support effective continuous improvementPrivacyCASA adheres to the Privacy Act 1988, including the Australian Privacy Principles (APPs). The APPs set out standards, rights and obligations for how we handle and maintain people’s personal information. This includes how we collect, store, use, disclose, quality assured and secure personal information, as well as your rights to access or correct your personal information.CASA’s Privacy Policy is available on our website.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Accomplished Marketing & Communications Officer to support the MarComms team to champion the marketing promotion and communication strategy, campaigns and initiatives. This position is responsible for providing support to cross functionally design, coordinate, and deliver tactical marketing communications that actively reach and target identified market segments to achieve strategic objectives.This role helps inspire internal and external stakeholders to develop powerful marketing, promotions, communications, advocacy, partnerships and programs.Key Accountabilities:Implement tactical and operational marketing, communications, promotions and branding initiatives with internal and external stakeholders to achieve strategic marketing objectivesSupport the regular and direct engagement of customers, target market segments, and stakeholders to develop advocates of programs and servicesContribute to improvements to digital (including websites and other digital applications) and traditional mediums in accordance with the marketing strategyContinually develop, source and update marketing, promotions and communication tools (print, online, digital and non-traditional mediums) at an optimal rate and in line with the directions of the Marketing strategy, supporting brands to maximise engagement with the target audienceAssist with the collection, analysis and reporting of relevant statistics, industry trends, performance indicators and other evaluation data, as requiredCoordinate and implement destination, events, marketing, promotion and communication campaigns as directedKey Requirements:4+ year's experience in marketing and communications in a relevant sectorA proactive and systematic project management approach and capacity to manage competing resourcing needsDemonstrable experience in developing tactical marketing, promotion and communication programs to engage and capitalise on target market segmentsDemonstrable experience in interpreting research, data and insights and delivering strategic marketing, promotions and communication campaigns and initiativesDemonstrable experience designing and implementing marketing, promotion and communication tools in various formats (including traditional and digital)Experience using a variety of digital systems for research, marketing, communication and promotional outcomesAbility to develop and implement acquisition and retention marketing, promotion and communication campaigns and initiatives.If this role sounds like you, apply now for immediate consideration.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering exclusively with a large SA Government department in the CBD to assist with processing and assessing pre-approval border applications. We are seeking candidates to work part time hours 2-3 days per week that have the flexibility to work additional hours to meet organisational needs if required.Pay Rate of $29.59 per hour + shift penalties 7 day roster across day and afternoon shiftsState Government opportunity About the roleWe are seeking candidates with excellent interpersonal and problem solving skills who can start immediately. You will be responsible for on a day to day basis:Assessing and providing pre-approval to members of the public before reaching the border in an efficient and timely manner Providing consistent advice with the Emergency Management directions and Emergency Management Act 2004Inputting data accurately from a range of sources into various computer applicationsMay be required to take a diverse nature of telephone enquiriesSkills and ExperienceExcellent written and verbal communication skills Resilient Proven experience working in a reactive and fast paced environment Accurate and fast data entry skills Flexible availability and great team player Positive attitude and willingness to learn Benefits2 days of classroom training provided as well as on the job training Gain exposure and experience within the public sector Excellent workplace culture Part time hours 7.5 hours per day, 2-3 days per week with the potential for additional hoursHow to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad defence is looking for a Senior Electronics Design Engineer to support the product development and product support goals of the organisation. The Senior Electronics Design Engineer will be in charge of designing and analysing engineering tasks, as well as providing advice and mentorship to other Electronics Design Engineers and ensuring that electronics designs are built in accordance with the relevant design standard.About the RoleProduce electronics design and analyse it in support of product development operations within the defined requirements and timeline.Collaborate with system engineers to ensure that all requirements are identified, documented, and analysed.Test and evaluate electronic designs to ensure that all design criteria are met.Work collaboratively with project engineers to deliver design on time and on budget, while also satisfying other project management requirements.Prepare and review all documentation required to support designs.Review work and provide guidance to Electronics Design Engineers.Permanent role with the flexibility to work on a contract basis;Skills & ExperienceTo be successful in this role, the ideal candidate will possess:Technical knowledge and engineering judgement are required.Outstanding problem-solving skillsExcellent verbal & written communication skills;Tertiary qualifications in Electronic Engineering, as well as postgraduate engineering degrees, are highly desired.Minimum 5 years of experience as an electronics design engineer or similar role;Previous work experience in the defence industry (desirable);If you're as passionate about this position as we are, please do not hesitate to apply now or send either myself or my colleague Lucas an email. We would love to hear from you and discuss these roles further in detail and in confidence. Please email us at lucas.fuhrmann@randstad.com.au or pinkey.paul@randstad.com.auRandstad Australia will never request money from you during the recruitment process. Please be aware of scam messages asking for money for an administration fee, visa or similar. If you receive such a message, please report it to Scam Watch at www.scamwatch.gov.au/report-a-scam.Ref/ RANDEFAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for LO Order Pickers to work at an Amazon fulfillment centre in Ravenhall. On offer are both day and night shifts and regular work.What we’re looking forExperience is required, together with being reliable, able to follow processes and can perform the tasks below. You will be working in a warehouse / distribution environment which means you will need to be committed to working 10 hour shifts. Operate LO Order Picker - Must have current LO LicencePicking and Packing of OrdersStanding and walking for up to 10 hoursAvailable to work 4 days per week inclusive of 1 day on weekend (ideal)Using an RF scanner to pick items from shelvesManually loading and unloading stock (of up to 23kg in weight)Why choose Randstad to apply for this positionRandstad comes with benefits from the start of your contract including discounts and offers from Woolworths, JB Hi-Fi, Kmart, Event Cinemas, and more.Opportunities for continuous shiftsMultiple pay runs, to ensure you are paid on-timeBring a mate - make the most of our referral program Work with AmazonAmazon is a company with 20+ years of operational expertise and technology advancements, where the future of retail and logistics is becoming reality. Your role is key in enabling everyday deliveries for customers and being on the front line of fulfilling Amazon’s customer promise. We are hiring casual team members to work in Amazon’s warehouses with an opportunity to become permanent members of the Amazon team.If you have questions before applying send an email to stephanie.disanto@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

With over 40 years of experience this 70 + people business operates nationally, covering the Oil and Gas, Mining, Marine, Power and Defence sectors. Within their business they offer a highly skilled team of subject matter experts across all industries and partner with their clients from inception and then through ongoing maintenance. This dynamic and rapidly growing team is now looking to appoint a Business Development Manager to their Perth headquarters to help continue with their growth. In this role you will focus on selling products and services to the Oil and Gas industry across WA with a mixture of local and regional travel. You will be expected to run your role as if it was your own business, making decisions that make commercial sense and driving your business forward.To be considered for this position:Experience in selling a technical product - ideally mechanicalStrong ties across the WA Oil and Gas industryThe ability to hold conversations from site to corporate environmentsStrategic and a professional sales approachStrong networker with good communication skills This exciting position will see you working alongside the Commercial Director. Largely autonomous you will be given the tools and support needed to make this role your own and there are potential future opportunities for the right person.On offer is a competitive salary package including a large incentive programme which will see the potential for you to be able to double your base salary.For further information in regards to this role please either apply online or call Lee Tyrrell at Randstad on 08 9320 1673.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are seeking process workers to join a state of the art, family owned meat packaging facility based in Bibra Lake. Our client is dedicated to providing a safe and enjoyable workplace for all employees, providing high quality meat products sourced and grown in the rich agricultural regions of Western Australia and is the largest meat supplier to Coles in WA. NO EXPERIENCE REQUIRED we are looking for people with great attitude that have recent physical experience in their previous job. Day shift: 5:30AM - 3:30PM OR 5:00AM - 3:00PM The successful candidates must be able to work 5 days per week, with availability Monday - Sunday. Hourly Rate $26-$27 p/h plus penalties. The Role:Packing and unpacking meat products in a cold storage environmentData entry using the clients computer systemLifting up to 25kg repetitivelyWorking on a conveyor belt systemFollow Work Health & Safety Standards and policiesMaintaining a clean working environmentWorking collaboratively as part of a high performing teamTo be successful in this role, you will have:Be physically fit with the ability to lift repetitivelyAbility to pass drug and alcohol testExperience in a process, factory or warehouse environment preferredAustralian working rightsLiteracy and numeracy skills and basic computer skillsThe Benefits:Full uniform including PPE suppliedJob security with ongoing work availableOpportunity to earn extra $$$ with overtime on offerWork for a family owned company where collaboration is important and a strong safety mindset is the normIf you feel you possess the necessary skills and experience please hit the 'apply now' button. Please note, only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Working as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones. Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinema and many more….. Access Employee Assistance Program offers you and your family members. Access to your payslips at the click of a button via our MyRandstad App.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Job OpportunityOur client is a forward-thinking Retail Manufacturing business headquartered in the north of Brisbane. As a dynamic business, they have a strong online market presence and a great collaborative team that enjoys working closely together. Reporting into the CFO and partnering with the senior leadership team, this will be a great opportunity for an experienced Group Accountant to develop professionally and get exposed to a wide variety of duties within a friendly workplace. Your Role Reporting into the CFO, your responsibilities will include:Month-end reporting including balance sheet reconciliations;Preparation of monthly board packs, forecasting and variance analysis;Business partner with Operations Director to provide financial insights;Conduct monthly P&L analysis and provide valuable commentary;Support the annual budgeting process and overseeing costing;Oversee and preparation of tax compliance matters including BAS, FBT and GST;Ad hoc reports and projects including systems improvement & upgrades;Manage an Assistant Accountant Your Profile You will have a degree (Accounting, Commerce or related) and be CA/CPA qualified (or working towards). You will enjoy working within a fast-paced products-based environment with an eye for process improvement and enjoy working with Operational teams. You enjoy being part of a tight-knit team and are passionate to help grow the business that you work for. Candidates with a prior background in Manufacturing / Online Retail will be highly regarded. Candidates from a Big 4/ mid-tier Business Services/ Private Advisory chartered accounting firm background with exposure to clients in those industries are also encouraged to apply as first movers will be considered for this opportunity.What's on Offer?Interesting & varied role offering good work-life balance Attractive salary package, collaborative & tight-knit team cultureOngoing career & professional development opportunitiesNorth Brisbane location - Free on-site parking and flexible work opportunitiesPlease apply today to be considered for this great opportunity! If you have any questions, please contact Paul Chen on 07 3031 3215 or paul.chen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your Company In partnership with Randstad, our client is a successful construction company with a long history of producing high quality work. As a result of their continued success, this Tier 3 builder is looking to employ an experienced Contracts Administrator to join their team to assist with the delivery of a number of commercial projects valued between $2m - $30m in value, specialising across education, health and aged care. Your Position To be successful in this role you will have over 3 yrs experience as a Contracts Administrator on large commercial developments. You will have excellent stakeholder management skills as the relationship between their clients and their in house trades is extremely important to them. Candidates will ideally be able to demonstrate a proven track record of longevity with previous companies.Your Experience and Qualifications Tertiary Qualifications in Construction Management or equivalentMinimum 3 year experience in Contracts Administration with experience of commercial build projects in Australia essentialAn ability to build and maintain lasting relationships with clients and project stakeholdersThe ability to write a detailed scope of worksIntimate knowledge of Qld Construction legislationWilling to take the lead and manage Junior CA'sProven track record of driving delivery teams to achieve critical program timeframes and maintaining project budgets.Your Career In return, the successful candidate will be rewarded with working for a leading company who offer an excellent remuneration package. For a confidential discussion of this opportunity, please do not hesitate to contact Bek Hitchings via email on bek.hitchings@randstad.com.au. You can also connect with me via LinkedIn at https://www.linkedin.com/in/bek-hitchings-57792369/ At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call Centre8th November Start DateRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.What's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteKey AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

You will be enrolled in an Nationally accredited training program upon commencement. This 4 week program will ensure you have the knowledge and skills required to be successful in this role. The role:As a site assessor, you will complete quality audits and perform risk assessments for home aged care services, intrastate.Your duties will include:Meeting with consumers to assess care and service qualityConduct interviews with clients and other relevant stakeholders to collect evidence Collate and analyse evidence to produce corresponding reports and recommendationsCollaborate with Senior Assessors on site visits and contribute to report writingApply findings within aged care standards and legislative, policy and regulatory frameworks Extensive travel involving overnight travel on a weekly or fortnightly basisAbout you:You will have a strong background in auditing or quality assurance, ideally within the human services field. Alternatively, you may be from a clinical nursing background in the health sector, working in investigations or quality framework.Strong critical thinking and analytical skillsExceptional report writing skillsAustralian citizen with a current drivers licenceFlexibility to travel overnight on a weekly or fortnightly basis (travel will be reimbursed). Likely to be 4 nights away per fortnight.Benefits:Receive national accreditation upon successful completion of the program.Make a positive contribution to the wider community. Opportunity to work from home and the office.As a contractor with Randstad, you will get exclusive access to discounts like retailers such as David Jones, Woolworths and JB HiFi.How to applyIf you are interested and match the above criteria, please apply within.Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Role: Randstad is currently searching for an experienced traffic controller for an ongoing position working for a large organization in a great location. The ideal candidate would have experience within waste management and happy to also complete tasks such as laboring and forklift work. Our client offers full-time hours Monday – Friday and potential for overtime and weekend work plus work over Christmas and New Years. Key Requirements:Previous experience as a traffic controllerWaste management experience is preferredDrivers license and reliable transportForklift LicenseTraffic control ticketsUnderstand traffic management plansSafety focusAble to pass pre-employment drug & alcoholMust have full work rights in AustraliaBenefits:On-site parkingFull-time hoursGreat company cultureOngoing workIf this matches your experience, please hit apply below! Please note, only successful candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Role:Randstad is currently searching for candidates with experience using excavator’s and loader's for an ongoing position temp to perm position working for a large well known organization based in Artarmon, Belrose and/or Ryde. Candidates will be required to do all tasks such as laboring as well as machine operation. This role will have a large focus on resource recovery. Our client offers morning and day shift hours plus weekend work and over time. Key Responsibilities: Use machinery such as excavator to sort rubbishFront end Loader operation pushing rubbishResource recovery - timber/metalMove and condense rubbish using excavatorGeneral laboring around site when requiredUse forklift to load palletized rubbish on trucksUnderstand traffic management plansSafety focusExperience Required:Waste management background is ideal however not necessaryExperience using excavator & loaderHappy to also do laboring tasksComfortable in a fast paced environmentGood attitude & willing to learnFlexible with shift timesReliable transport – may be required to work at different sitesIf this matches your experience, please hit apply below! Please note, only successful candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Manager: Apprentices, Trainees, Schools and Student HubsFull time contract position availableBased in AdelaideAttractive hourly remuneration, $70 - $75 per hour Randstad is currently recruiting for an experienced Manager to work within the Apprentices, Trainees, Schools and Students Hubs in a busy government department. We are seeking a dynamic and passionate Manager who has excellent written and verbal communication skills. You will be someone who thrives working in a team environment and has an excitement for leading a multi-disciplined organisation and driving a high performing team. You will be responsible for:Lead and manage the planning, implementation and evaluation of student centric servicesManage and oversee business unit operations including finance budget, HR management , admin support and student / stakeholder supportUndertake high level analysis and compliance activities within department frameworks Develop and maintain strong stakeholder relationships Provide expert advice on continuous improvement initiatives About you:You will have a strong background in Registered Training Organisations or Schools and Apprenticeships, managing a large high performing team and motivating teams to continually improve.Demonstrated ability to think strategically and solve complex problems Proven experience in establishing networksDemonstrated exceptional communication skillsMotivated and resilient; able to work well under pressureExcellent organisational and time management skillsA current working with children check BenefitsWorking in a reputable Government Department Great opportunity to grow strong experienceAttractive hourly rate + superannuationHow to applyIf you are interested and match the above criteria, please apply within, or alternatively for a confidential discussion email Katie.Finch@randstad.com.au Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New Company A Gold Coast based company that was established over 15 years ago, that specialises in technology solutions for businesses. The office features a state of the art Cafe, Table Tennis, Foosball table and so much more! They love to recognise their staff and reward them for their hard work by providing regular team events, awards and even holidays! Randstad is currently recruiting for a Sales Consultant to work within the IT technology industry. As a Sales Consultant you will possess excellent people skills and have the drive and motivation to succeed. Your role will be to sell technology solutions over the phone to businesses and provide expert advice and knowledge to allow businesses to grow to their full potential. Full training is provided so you can create a rewarding long term career. Your new Position Ability to build a rapport over the phoneWork in a fast paced environmentHit the KPI & Sales targetsProvide exceptional customer serviceHigh earning commission potential Your Skills and Experience Energetic and willingness to achieve results.Comfortably work and meet targets in fast paced environmentsExcellent verbal communication skills to engage and build relationshipsPassion for salesResilient and looking for career growth What is on offerCompetitive Salary & commission structureComprehensive paid trainingQuarterly events with keynote & celebrity speakers, food trucks & fun team activitiesFriday afternoon drinks and nibblesReward and recognition program Regular sales sprints where you can win holidays, flight tickets, boat trips and so much more!This role will offer you career development, ability to expand your skill set and a chance to be part of a fun supportive team environment. Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New Company/Role:As an established and leading vehicle finance corporations/financial services, my client is looking for a Senior Finance Officer/Senior Finance Operations Representative to join their growing team, due to their remarkable track record and growth in their business. This is a 18 months fixed term contract position (high chances of extension) for the right candidate who is eager to grow in their career and within the finance industry. About the Opportunity / Responsibilities:Your primary focus will be to perform daily reconciliations whilst performing AR and AP duties. Also, being the escalation point of contact and solving enquiries.Reporting directly to the Finance Operations Team Leader who encourages professional growth to aid in your career progression, your main responsibilities will be but not limited to:Monitor workflow relating to Master Vendor/Supplier Database, Accounts Payable, AP Database Inbox, Insurance, Toyota Extra Care Database, Accounts Receivable and General Ledger AccountsMonitor workflow relating to terminations, refunds and payment transfers via multiple platforms to ensure these tasks remain within SLAResponsibility to highlight areas of concern relating to workflow related matters with team membersAct as an escalation point for all issues relating to the Finance Operations team involving contracts, manual refunds, automatic refunds, termination requests, internal and external customers within established timeframesReview and approve the following transaction types: manual refunds and automatic refundsContribute to Kaizen initiatives (change for the better) and continuous improvementsParticipate in training, coaching and support for newly trained team membersAssist Team Leader to review and update policies, processes and procedures as requiredAssist Team Leader with Compliance, Audit and SOX requirements for Toyota Financial ServicesOther ad hoc duties as assignedIdeal ProfileThis opportunity is for someone who has intermediate accounting knowledge within an accounting background. You will also bring:Tertiary qualification in Accounting/Finance or similar area (desirable)Experience in high volume processing, escalations and solving enquiriesExperience in reconciliations Working knowledge of SAP (highly desirable)Prior experience of 3 years and above (desirable)Experience in being the escalation point/leadership standPrior experience coaching AP team (desirable but not mandatory)Looking for a step up into more leadership/senior capacity (ideal)Ability to work autonomously & work with accountability - experience in business process improvementsIntermediate/Advanced Excel proficiency - Pivot tables, Vlookups etcStrong communication skills and ability to build relationships with internal and external stakeholders Must have valid visa - Permanent Residents and Citizens highly encouraged to apply (if 485 visa; must be valid for the next 18 months) Benefits$75,000 (package) per year - negotiable based on experienceSt Leonards location for convenienceWFH flexibilities providedTeam culture that is supportive, helpful and nurturingParking available onsiteImmense career advancement If you have the required skills needed for this position, kindly please click the 'Apply' button below. If you are seeking for a junior role in a similar capacity, kindly send across your updated CV to nisha.marimuthu@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New Company/Role:As one of Australia’s leading industrial equipment suppliers and has presence in over 100 countries, my client is looking for an experienced Accounts Payable Officer to join their team. This is a temporary full time position and subject to extension. Must have experience in end-to-end Accounts Payable function and who is immediately available or able to start in one weeks time. The role is to be based in the office. About the Opportunity / Responsibilities:Reporting directly to the Finance Manager who is nurturing and supportive, your main responsibilities will be but not limited to:Processing invoices and paymentsReviewing invoices/expense claimsMaintaining accurate records of all transactions3-way purchase order matchingPreparing timely and accurate payment runs to vendors etcBank reconciliationsPerforming/assisting month end closing and monthly status reportsSetting up of new suppliersAnswering and solving any discrepancies/supplier queriesPreparing related analysisAssist with any ad hoc projects/duties as assignedIdeal ProfileThis opportunity is for someone who has experience within end-to-end Accounts Payable and some exposure to accounting duties with an Accounting background. You will also bring:Certificate/Diploma/Bachelors in Accounting/Finance or similar area or experience equivalent is welcomedPrior experience of end-to-end AP functions (2+ years)Exposure working with Oracle or Exact (not mandatory, other ERP systems are welcomed)Ability to navigate multiple systemsAbility to work autonomously and handle work with accountabilityBasic to Intermediate Excel proficiencyStrong communication skills and ability to build relationships with internal and external stakeholdersBenefits2.5 months temporary (subject to extension based on business needs)Competitive hourly rate - $30 to $35 + STo be based onsite, no Work From HomeParking provided and location is close to public transportationYennora 2161 locationGreat team culture and friendly environment If you have the required skills and experience needed for this position, kindly please click the 'Apply' button below. Alternatively, send an email to nisha.marimuthu@randstad.com.au to discuss further about the position/career direction!*Only shortlisted candidates will be contacted due to the high volume of applications*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Auto Electrician Team Leader - All Plant Are you an experienced auto electrician with leadership experience or driven to manage others? This is an opportunity to work directly with a reputable company that’s offering competitive rates, annual/personal leave entitlements and a range of benefits. Opportunities to work locally and FIFO, flexible rosters and a chance to develop and enhance your skills. Location location location As an auto electrician, you will be joining a high performing team and will be based at one of our many WA mine sites. Flexibility Have you always dreamed of roster autonomy? Pick your own rosterFIFO & local positions available To be successful in the role It is essential that you have worked in a similar position. You will be someone who is comfortable leading a team and also adheres to safety and WHS process and procedures. 5 years experienceDrivers licence Relevant trade certificationsNational Police Clearance, or have one lodgedFull working rights in AustraliaMust be able to pass a D&A test and full medicalMust be able to provide a reference from previous employers What you will receive in returnWorking with a reputable company that provides excellent ongoing training and development opportunities. Full time permanent position Local rates: $50+ per hour FIFO rates: $68-78 per hour Company car - Hilux Mobile phone Annual/personal leave entitlements. Flights from PerthSite accommodation (Mine) and mealsHow to applyTo apply for the role of Auto Electrician Team Leader, send your CV direct to this advert. If you have any questions regarding this drilling opportunity or similar opportunities please contact Henry Fettis on 9480 2202 or alternatively email henry.fettis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad & integratedliving have partnered to find individuals who want to make a difference by assisting older people in our community stay independent.To apply for this role you don’t need qualifications or experience as all training will be provided to successful candidates. You just need a friendly, ‘can do’ attitude. A career with integratedliving will inspire you. Whether you’re assisting clients to stay connected to their family and friends or helping them with tasks of daily living, you will make a difference every day and be truly valued. Most importantly you will meet some amazing people with great life stories along the way. About the Role:Support Workers generally provide service between the hours of 8.00am and 5.00pm, Monday to Friday and work with clients in their own home and out in the communityA support worker's main role is to help provide independence for an individualDaily tasks may include laundry, bed making, cleaning bathrooms, transportation of clients to appointments/shopping, social support, and importantly, companionship Base hourly starting pay rate of $23.39, with pay progression after a year of service with integratedliving Some of the Benefits:Travel allowance of 0.80c per km & paid travel time between servicesMobile allowance of $25 per fortnight paid when your own device is used for workFlexible, supportive work environment that provides the opportunity to make a real difference in the community and our clients livesTax benefits through salary packaging options as this is a not for profit organisationProfessional development and career progression opportunitiesA safe and healthy workplace culture which promotes diversity and mutual respectSupply of polo tops & all personal protective equipment to keep you safe About You: No qualifications necessary but if you are Cert III qualified in Aged Care, Community Services, or Disability Services or currently studying any of these, we would still love to hear from youExperience in similar work in hospitals, care facilities or in-home services is highly regarded but we are also looking for candidates with a ‘can-do' attitude and willingness to learnA positive approach to customers and service delivery is a mustAbility to use smart phones &