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      • townsville, queensland
      • contract
      • AU$41.00 per hour
      • full-time
      Randstad are currently seeking career minded customer service professionals to join a rapidly growing Federal Government Agency in the Townsville CBD for an ongoing project. This is a great opportunity to take your customer service career to the next level! You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other.Successful applicants will have strong attention to detail, excellent customer service and communication skills and ability to work in a scheduled environment. Monday to Friday. Overtime is on offer as well.The Role:As a Senior Customer Service Officer you will:Paying $41 plus Super per hourApply thorough knowledge of policy, procedures and guidelines to resolve complex and escalated enquiries which require substantial investigation and analysis.Manage more complex and escalated enquiries via telephone, email and written correspondence in the context of non-routine circumstances.Resolve escalated and complex cases.Provide supervision and guidance to assist other staff members to resolve routine cases according to the Department’s complaints handling guidelines.Prepare correspondence and documentation including written responses on routine and more complex matters.Provide on the job coaching and mentoring to less experienced employees.Be innovative and collaborate to improve systems, knowledge and processes, including quality coaching and training needs.About You:Experience working in a contact centre or experience in delivering government employment services (such as jobactive or Disability Employment ServicesCurrent Police Check of the standard of ‘nil disclosable court outcomes. Ability to obtain a Baseline Security ClearanceInterested?At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are currently seeking career minded customer service professionals to join a rapidly growing Federal Government Agency in the Townsville CBD for an ongoing project. This is a great opportunity to take your customer service career to the next level! You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other.Successful applicants will have strong attention to detail, excellent customer service and communication skills and ability to work in a scheduled environment. Monday to Friday. Overtime is on offer as well.The Role:As a Senior Customer Service Officer you will:Paying $41 plus Super per hourApply thorough knowledge of policy, procedures and guidelines to resolve complex and escalated enquiries which require substantial investigation and analysis.Manage more complex and escalated enquiries via telephone, email and written correspondence in the context of non-routine circumstances.Resolve escalated and complex cases.Provide supervision and guidance to assist other staff members to resolve routine cases according to the Department’s complaints handling guidelines.Prepare correspondence and documentation including written responses on routine and more complex matters.Provide on the job coaching and mentoring to less experienced employees.Be innovative and collaborate to improve systems, knowledge and processes, including quality coaching and training needs.About You:Experience working in a contact centre or experience in delivering government employment services (such as jobactive or Disability Employment ServicesCurrent Police Check of the standard of ‘nil disclosable court outcomes. Ability to obtain a Baseline Security ClearanceInterested?At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • north sydney, new south wales
      • temporary
      • AU$32.00 - AU$37.00, per hour, super
      • full-time
      Your New CompanyJoin this renowned ASX listed Construction company located in beautifully renovated offices in North Sydney. This business is renowned for high profile projects across Australia and for their sustainable and innovative work practices. Your New RoleAs the Receptionist, you will provide secretarial and administration support to North Sydney office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workJoin an inclusive and supportive teamClose to public transport in North SydneyBeautiful office located next to cafes, shops and more!Work for this globally recognised brandAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Vivienne.Baez@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyJoin this renowned ASX listed Construction company located in beautifully renovated offices in North Sydney. This business is renowned for high profile projects across Australia and for their sustainable and innovative work practices. Your New RoleAs the Receptionist, you will provide secretarial and administration support to North Sydney office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workJoin an inclusive and supportive teamClose to public transport in North SydneyBeautiful office located next to cafes, shops and more!Work for this globally recognised brandAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Vivienne.Baez@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • ballarat, victoria
      • contract
      • AU$28.00 - AU$29.00 per hour
      • full-time
      Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Consultants to join their growing Customer Service Centre team in Ballarat.Duties will include but not limited to:(No cold calling, inbound calls only)Responding to a high volume of inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactions.Carry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsTo be successful you will have:Proven experience working in a fast paced customer centre or customer service environmentsA strong level of resilience, ability to work to KPi's and excellent time managementMinimum typing speed of 25 words per minute*In addition you will be required to complete various assessments before being deemed successful for these positions. Commencement date in June to be confirmed. For these roles you require a complete a Police check.Please note flexible roster available to accommodate full and part time hours. Must be able to work a minimum of 15 hours a week If this sounds like the role for you please apply now, and for further information please contactMitchell Carrigan-Walsh at mitchell.carriganwalsh@randstad.com.au
      Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Consultants to join their growing Customer Service Centre team in Ballarat.Duties will include but not limited to:(No cold calling, inbound calls only)Responding to a high volume of inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactions.Carry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsTo be successful you will have:Proven experience working in a fast paced customer centre or customer service environmentsA strong level of resilience, ability to work to KPi's and excellent time managementMinimum typing speed of 25 words per minute*In addition you will be required to complete various assessments before being deemed successful for these positions. Commencement date in June to be confirmed. For these roles you require a complete a Police check.Please note flexible roster available to accommodate full and part time hours. Must be able to work a minimum of 15 hours a week If this sounds like the role for you please apply now, and for further information please contactMitchell Carrigan-Walsh at mitchell.carriganwalsh@randstad.com.au
      • sydney, new south wales
      • temporary
      • AU$27 - AU$30, per year, super
      • part-time
      Your New CompanyJoin this renowned Technology company located in beautiful offices in Sydney CBD. This business is renowned for all things 'Tech' and rapidly growing in the data management space. Due to a ongoing project the business is working on, there is a need for a temporary Receptionist to join their team. Your New RoleAs the part time Receptionist, you will work every Monday - Wednesday and provide secretarial and administration support to Sydney office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workJoin an inclusive and supportive teamClose to public transport in Sydney CBDBeautiful office located next to cafes, shops and more!Work for this globally recognised brandWork life balance - Monday to Wednesday, 8:30am - 5pmAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Claire.Kane@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyJoin this renowned Technology company located in beautiful offices in Sydney CBD. This business is renowned for all things 'Tech' and rapidly growing in the data management space. Due to a ongoing project the business is working on, there is a need for a temporary Receptionist to join their team. Your New RoleAs the part time Receptionist, you will work every Monday - Wednesday and provide secretarial and administration support to Sydney office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workJoin an inclusive and supportive teamClose to public transport in Sydney CBDBeautiful office located next to cafes, shops and more!Work for this globally recognised brandWork life balance - Monday to Wednesday, 8:30am - 5pmAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Claire.Kane@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$35.00, per hour, super
      • full-time
      Your New CompanyThis is your exclusive opportunity to join a globally renowned and award-winning Engineering firm located in beautifully renovated and trendy offices in Sydney CBD. This business houses more than 15,000 employees across 35 countries and is highly regarded for their innovative and sustainable engineering solutions. Your New RoleAs the Receptionist, you will provide secretarial and administration support to Sydney CBD office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workSocial and sporting activitiesFree fruit and snacks provided dailyJoin an inclusive and supportive teamWork next to Barangaroo, restaurants, cafes and more!Work for this globally recognised brandAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Vivienne.Baez@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyThis is your exclusive opportunity to join a globally renowned and award-winning Engineering firm located in beautifully renovated and trendy offices in Sydney CBD. This business houses more than 15,000 employees across 35 countries and is highly regarded for their innovative and sustainable engineering solutions. Your New RoleAs the Receptionist, you will provide secretarial and administration support to Sydney CBD office. Your main duties will include:Welcoming visitors in a warm and friendly mannerAnswering incoming calls and directing to relevant stakeholdersManaging meeting room bookings and catering requestsStationary ordering on behalf of the businessAssisting with access passes and courier deliveries General reception and administrative duties as requiredBenefits To YouStart ASAPPossibility for ongoing workSocial and sporting activitiesFree fruit and snacks provided dailyJoin an inclusive and supportive teamWork next to Barangaroo, restaurants, cafes and more!Work for this globally recognised brandAbout YouPrevious Retail, Reception, Customer Service or Administration experienceIntermediate MS OfficeProfessional verbal and written communication skillsNext StepsThis reception role would be perfect for a natural people person. If this sounds like you, please click APPLY NOW, or email your resume to Vivienne.Baez@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • gold coast, queensland
      • permanent
      • AU$52,000 - AU$55,000, per year, Plus super
      • full-time
      Your New Company Work with an Australian company that supplies quality products and services to people all over Australia. They pride themselves on being a reliable, hard working and dedicated team to help assist their customers with all enquiries. Randstad is currently recruiting for a Customer Service officer to provide exceptional support to a growing national company. The successful candidate will have high attention to detail, exceptional organisation skills and can provide support to internal stakeholders and customers. Your new positionLiaise with clients and customers and manufacturers all over Australia Answer emails and phone calls Assist with daily invoicingTake and process ordersFollow up on all customer requestsTrack and Manage orders through the database.Data entry and reporting Your skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Positive attitude Be able to learn new CRM systems quickly and efficiently. What is on offerCompetitive salaryMonday - Friday full time permanent positionFun team and working environmentFull training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company Work with an Australian company that supplies quality products and services to people all over Australia. They pride themselves on being a reliable, hard working and dedicated team to help assist their customers with all enquiries. Randstad is currently recruiting for a Customer Service officer to provide exceptional support to a growing national company. The successful candidate will have high attention to detail, exceptional organisation skills and can provide support to internal stakeholders and customers. Your new positionLiaise with clients and customers and manufacturers all over Australia Answer emails and phone calls Assist with daily invoicingTake and process ordersFollow up on all customer requestsTrack and Manage orders through the database.Data entry and reporting Your skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Positive attitude Be able to learn new CRM systems quickly and efficiently. What is on offerCompetitive salaryMonday - Friday full time permanent positionFun team and working environmentFull training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • geelong, victoria
      • temporary
      • full-time
      Our client is seeking a people focused customer service operator to take face to face queries and payments for a government department. This role is full time hours on an ongoing basis. The role:-- customer facing - taking queries - taking payments - assisting with applications and forms About you:- - resilient - good verbal and written skills - attention to detail - good keyboard accuracy. Please apply now or reach out to danni.trofin@randstad.com.au
      Our client is seeking a people focused customer service operator to take face to face queries and payments for a government department. This role is full time hours on an ongoing basis. The role:-- customer facing - taking queries - taking payments - assisting with applications and forms About you:- - resilient - good verbal and written skills - attention to detail - good keyboard accuracy. Please apply now or reach out to danni.trofin@randstad.com.au
      • adelaide, south australia
      • contract
      • AU$30.00 - AU$31.00, per hour, Superannuation
      • full-time
      Randstad is currently partnering with a SA Government department who provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. We have multiple positions for customer service and administration professionals to join their successful team commencing immediately.Pay Rate of $30.15 per hour Full Time Hours, 9:00am - 5:00pm Monday - FridayExcellent opportunity to gain exposure in the public sector About the roleWe are currently seeking fast paced, committed and resilient individuals who can show initiative and deliver high quality administrative support as well as customer service. You will be responsible for on a day to day basis: Answering inbound phone calls from the general public and providing a high level of customer service Providing accurate advice in line with policies and proceduresVarious administrative processing tasks Accurate record keeping/management Entering data into government databases and systems Skills and ExperienceExcellent attention to detailPrevious experience in administration, customer service or a contact centre environment Exceptional interpersonal and communication skills Positive attitude and team player Able to pass a criminal history check BenefitsGreat team environment Opportunity for long term assignments for the right candidates CBD Location Join Randstad’s community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet access Exclusive access to roles before we go to marketSuper salary sacrifice Ongoing support from your consultant Discounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for any questions before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad is currently partnering with a SA Government department who provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. We have multiple positions for customer service and administration professionals to join their successful team commencing immediately.Pay Rate of $30.15 per hour Full Time Hours, 9:00am - 5:00pm Monday - FridayExcellent opportunity to gain exposure in the public sector About the roleWe are currently seeking fast paced, committed and resilient individuals who can show initiative and deliver high quality administrative support as well as customer service. You will be responsible for on a day to day basis: Answering inbound phone calls from the general public and providing a high level of customer service Providing accurate advice in line with policies and proceduresVarious administrative processing tasks Accurate record keeping/management Entering data into government databases and systems Skills and ExperienceExcellent attention to detailPrevious experience in administration, customer service or a contact centre environment Exceptional interpersonal and communication skills Positive attitude and team player Able to pass a criminal history check BenefitsGreat team environment Opportunity for long term assignments for the right candidates CBD Location Join Randstad’s community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet access Exclusive access to roles before we go to marketSuper salary sacrifice Ongoing support from your consultant Discounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for any questions before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • gold coast, queensland
      • temporary
      • full-time
      Randstad is recruiting for multiple administrative temporary positions to assist on an urgent project for a valued client in Varsity Lakes. We are looking for candidates with excellent customer service and are confident in speaking with people over the phone and can commit to a 2 month contract with the possibility of an extension.The role offers full, paid training for the first week with additional ongoing support and guidanceDuties:Acting as a concierge for incoming callsTriaging customers - either passing to the correct department or taking customer information to relay to the correct department for call backsAccurately record all dataExcellent customer serviceAd hoc administrative duties as requiredSkills/experience:Excellent phone mannerExcellent attention to detailAbility to multitask in a busy environmentGreat communication skills The start date for this position is Monday 23rd May for a 2 month period with a likely extension. For this role you must be either an Australian citizen or a permanent resident. The rate of pay for this position is $27.12/hour plus super . Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. To apply for this position please use the ‘Apply Now’ button to submit your CV.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad is recruiting for multiple administrative temporary positions to assist on an urgent project for a valued client in Varsity Lakes. We are looking for candidates with excellent customer service and are confident in speaking with people over the phone and can commit to a 2 month contract with the possibility of an extension.The role offers full, paid training for the first week with additional ongoing support and guidanceDuties:Acting as a concierge for incoming callsTriaging customers - either passing to the correct department or taking customer information to relay to the correct department for call backsAccurately record all dataExcellent customer serviceAd hoc administrative duties as requiredSkills/experience:Excellent phone mannerExcellent attention to detailAbility to multitask in a busy environmentGreat communication skills The start date for this position is Monday 23rd May for a 2 month period with a likely extension. For this role you must be either an Australian citizen or a permanent resident. The rate of pay for this position is $27.12/hour plus super . Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. To apply for this position please use the ‘Apply Now’ button to submit your CV.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • gold coast, queensland
      • temporary
      • AU$27.12 - AU$27.12, per hour, Plus super
      • full-time
      Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Scheduling Coordinator. We are looking for candidates that have very strong data entry skills and can provide support to contractors and clients.Duties and responsibilitiesCo-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into siteCreate reports for clients with updates on works neededLiaise with onsite technicians to log data as requiredManage incoming customer callsRearrange jobs for technicians where requiredAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM Systems Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersMUST have Experience utilising MS Excel to track jobsHighly organized with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionEager to learn and develop their skillsWhat is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionThis is an ongoing temporary position located in Nerang paying $27.12 p/h plus super. Monday to Friday weekly rotating roster 8am-4pm and 10am-6pm.Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Scheduling Coordinator. We are looking for candidates that have very strong data entry skills and can provide support to contractors and clients.Duties and responsibilitiesCo-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into siteCreate reports for clients with updates on works neededLiaise with onsite technicians to log data as requiredManage incoming customer callsRearrange jobs for technicians where requiredAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM Systems Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersMUST have Experience utilising MS Excel to track jobsHighly organized with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionEager to learn and develop their skillsWhat is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionThis is an ongoing temporary position located in Nerang paying $27.12 p/h plus super. Monday to Friday weekly rotating roster 8am-4pm and 10am-6pm.Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • perth, western australia
      • temporary
      • AU$32.00 - AU$36.00 per hour
      • full-time
      Multiple roles available with State Government DepartmentsTemporary contracts with potential to extend for the right candidatesDescriptionAnswer all incoming calls politely and professionallyWork closely with respective team leaders and escalate matters when necessary Offer service and product information to customers as requested Assist with quotes, creation of customer files and collating new account documentationTransfer customer queries to sales team and generate monthly sales reports Liaise with internal stakeholders to support process improvementProvide exemplary customer service and problem solving assistance Meeting and greeting visitors and accurate Administrative support including stationary ordering, maintaining a clean and tidy office and adhoc support to the wide management team Full customer email inbox control and managementProcessing of all rejections and corrections ProfileAs an ideal applicant, you will have the following; Previous experience within a similar capacity Excellent telephone manner Intermediate to advanced MS Office Suite and CRM database skillsFantastic written and oral communication Professional in both presentation and manner Meticulous attention to detail Sound skills in problem solving / conflict resolutionSelf-motivated and able to work under pressureAbility to organise own work priorities to meet strict deadlinesStrong Customer Service FocusTo apply, click on the 'apply now' or for a confidential discussion, please email giulia.bertolini@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Multiple roles available with State Government DepartmentsTemporary contracts with potential to extend for the right candidatesDescriptionAnswer all incoming calls politely and professionallyWork closely with respective team leaders and escalate matters when necessary Offer service and product information to customers as requested Assist with quotes, creation of customer files and collating new account documentationTransfer customer queries to sales team and generate monthly sales reports Liaise with internal stakeholders to support process improvementProvide exemplary customer service and problem solving assistance Meeting and greeting visitors and accurate Administrative support including stationary ordering, maintaining a clean and tidy office and adhoc support to the wide management team Full customer email inbox control and managementProcessing of all rejections and corrections ProfileAs an ideal applicant, you will have the following; Previous experience within a similar capacity Excellent telephone manner Intermediate to advanced MS Office Suite and CRM database skillsFantastic written and oral communication Professional in both presentation and manner Meticulous attention to detail Sound skills in problem solving / conflict resolutionSelf-motivated and able to work under pressureAbility to organise own work priorities to meet strict deadlinesStrong Customer Service FocusTo apply, click on the 'apply now' or for a confidential discussion, please email giulia.bertolini@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • horsham, victoria
      • contract
      • full-time
      Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate aboutmaking a positive impact in a dynamic environment.You’ll be responding to customer queries through both verbal and non-verbal communication throughvarious avenues such as face-to-face, telephone and email. You will be working as part of a team in working towardsboth individual and team targets, whilst providing guidance to less experienced staff, where required. Other key dutieswill involve sourcing and interpreting moderately complex information to customers using a range of databasesystems.
      Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate aboutmaking a positive impact in a dynamic environment.You’ll be responding to customer queries through both verbal and non-verbal communication throughvarious avenues such as face-to-face, telephone and email. You will be working as part of a team in working towardsboth individual and team targets, whilst providing guidance to less experienced staff, where required. Other key dutieswill involve sourcing and interpreting moderately complex information to customers using a range of databasesystems.
      • scoresby, victoria
      • permanent
      • full-time
      Customer ServiceYour new companyJoin this leading investment company on their journey to help their customers achieve financial freedom and success. Their vision of being Australia’s first choice for retirement and investment savings is supported by their drive of simplifying and transforming processes as well as their focus on their people. They celebrate uniqueness and encourage and support you to be your best self every day which is one of the reasons why people love coming to work with them. Your new roleThis position exists to make customer’s lives easier. You will be using your top notch customer service skills when speaking to customers to assist them with their queries. Each and every interaction will be a world class customer experience because of YOU!Some of your responsibilities will include:Answering customer queries via phone and email, always focusing on the customer’s needsBeing the first point of contact for all general queriesEnsuring that customer requests are actioned within set time frameYour skills and experienceIdeally you will have prior customer service experience from any industryYou will have the natural ability and desire to help others as well as building trusting relationshipsStrong written and verbal communication skills should be second nature to youYou thrive on working in a high volume and fast paced environmentYou’re known for your ability to emphasise, be compassionate and professionalYour benefitsNo weekend work: core working hours are between 8.30am-7.00pmBeautiful office & water views in a convenient Scoresby locationFlexible working arrangements: WFH as well as from the officeIn depth upfront training will be provided as well as ongoing coaching and support to develop your skill setA vibrandt, energetic workforce with lots of fun initiatives Part time and full time work available You will love working with them!Your next stepDoes this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on clio.lenzi@randstad.com.au or on 0450 418 726.If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career or you may like to check out our other current vacancies on https://www.randstad.com.au/job-seekers/.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer ServiceYour new companyJoin this leading investment company on their journey to help their customers achieve financial freedom and success. Their vision of being Australia’s first choice for retirement and investment savings is supported by their drive of simplifying and transforming processes as well as their focus on their people. They celebrate uniqueness and encourage and support you to be your best self every day which is one of the reasons why people love coming to work with them. Your new roleThis position exists to make customer’s lives easier. You will be using your top notch customer service skills when speaking to customers to assist them with their queries. Each and every interaction will be a world class customer experience because of YOU!Some of your responsibilities will include:Answering customer queries via phone and email, always focusing on the customer’s needsBeing the first point of contact for all general queriesEnsuring that customer requests are actioned within set time frameYour skills and experienceIdeally you will have prior customer service experience from any industryYou will have the natural ability and desire to help others as well as building trusting relationshipsStrong written and verbal communication skills should be second nature to youYou thrive on working in a high volume and fast paced environmentYou’re known for your ability to emphasise, be compassionate and professionalYour benefitsNo weekend work: core working hours are between 8.30am-7.00pmBeautiful office & water views in a convenient Scoresby locationFlexible working arrangements: WFH as well as from the officeIn depth upfront training will be provided as well as ongoing coaching and support to develop your skill setA vibrandt, energetic workforce with lots of fun initiatives Part time and full time work available You will love working with them!Your next stepDoes this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on clio.lenzi@randstad.com.au or on 0450 418 726.If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career or you may like to check out our other current vacancies on https://www.randstad.com.au/job-seekers/.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • chullora, new south wales
      • temporary
      • AU$28.00 - AU$30.00, per hour, super + overtime
      • full-time
      Your New RoleWork for one of Australia’s most renowned retail companies in a vibrant and busy customer service team located in Chullora. As the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer queries.Your Main ResponsibilitiesLiaise with customers via telephone, email and online chatLog and update all information in the system correctlyProvide customers with regular updates regarding their queries Reviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Benefits to YouFree on-site parkingFlexible work optionsDesirable hourly rate + overtimeWork for a renowned Australian companyWork in beautifully renovated offices in ChulloraJoin a supportive and cohesive team with lots of experienceAbout YouPrevious customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is idealA 'can-do' attitude and willingness to learnThis is a great opportunity for experienced Customer Service Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New RoleWork for one of Australia’s most renowned retail companies in a vibrant and busy customer service team located in Chullora. As the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer queries.Your Main ResponsibilitiesLiaise with customers via telephone, email and online chatLog and update all information in the system correctlyProvide customers with regular updates regarding their queries Reviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Benefits to YouFree on-site parkingFlexible work optionsDesirable hourly rate + overtimeWork for a renowned Australian companyWork in beautifully renovated offices in ChulloraJoin a supportive and cohesive team with lots of experienceAbout YouPrevious customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is idealA 'can-do' attitude and willingness to learnThis is a great opportunity for experienced Customer Service Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Customer Service Representatives (Multiple Opportunities) Your New CompanyLocated in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service Representatives (Multiple Opportunities) Your New CompanyLocated in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$55,000, per year, Super + Product Discount
      • full-time
      The CompanyThis is an exciting opportunity to join a health and wellness brand that is renowned for it's award winning products and their 5 star customer service. Located in the heart of Macquarie Park, this business prides itself on bringing out the best in their customers and offering tailored products to suit your wants and needs. Your New RoleYou will join a cohesive and supportive team of high performing customer service professionals. You will report into and be mentored by the highly regarded Customer Service Manager who has been within the business for over 14 years. Some of the duties include:Process customer orders into the systemDeal with inbound phone calls related to order tracking, shipping details and order statusLiaise with third party logistics Carry out administrative tasks e.g emailing, invoices, etc.Answer queries related to prices and stock availability Benefits to you:Friendly and supportive team Brand new offices in the heart of Macquarie ParkIncredible company discounts Job securityCareer progressionAnnual bonus dependant on performanceTeam bonding nightsImmediate start Your profile with demonstrate:No experience necessary Previous Customer Service, Call Centre, Hospitality, Retail experience desirable but not essential Excellent written and verbal communication Comfortable working in a fast-paced environment If you are interested in this role, please press APPLY NOW or email your resume to Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The CompanyThis is an exciting opportunity to join a health and wellness brand that is renowned for it's award winning products and their 5 star customer service. Located in the heart of Macquarie Park, this business prides itself on bringing out the best in their customers and offering tailored products to suit your wants and needs. Your New RoleYou will join a cohesive and supportive team of high performing customer service professionals. You will report into and be mentored by the highly regarded Customer Service Manager who has been within the business for over 14 years. Some of the duties include:Process customer orders into the systemDeal with inbound phone calls related to order tracking, shipping details and order statusLiaise with third party logistics Carry out administrative tasks e.g emailing, invoices, etc.Answer queries related to prices and stock availability Benefits to you:Friendly and supportive team Brand new offices in the heart of Macquarie ParkIncredible company discounts Job securityCareer progressionAnnual bonus dependant on performanceTeam bonding nightsImmediate start Your profile with demonstrate:No experience necessary Previous Customer Service, Call Centre, Hospitality, Retail experience desirable but not essential Excellent written and verbal communication Comfortable working in a fast-paced environment If you are interested in this role, please press APPLY NOW or email your resume to Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • banksmeadow, new south wales
      • permanent
      • AU$55,000 - AU$60,000, per year, super
      • full-time
      About the CompanyThis is your exclusive opportunity to join a luxury FMCG business located in Banksmeadow. This company is renowned for importing European food delicacies and speciality goods from all over the world. About the RoleAs a Customer Service Specialist, you will join a team of 4 Customer Service professionals. You will report directly to the Customer Service Manager who is highly regarded for her supportive nature and expertise in the FMCG space. Your duties will include:Receiving inbound calls from customersAnswering general enquiries and recommending best productsLiaising with customers through the company websiteProcessing customer orders into the systemUpdating customers on their ordersGeneral administration as requiredThe Benefits: Free on-site parking in BanksmeadowLucrative 20% staff discountsOn the job training and developmentSupportive and energetic work culture About You:Previous Customer Service, Call Centre, Sales Administration, Order Processing, Order Fulfilment or Logistics experience desirable, however not essentialA can do attitudeNext Steps:If this sounds like you, please press APPLY NOW, or, for more information, email your resume to Shivaany at shivaany.ramachandran@randstad.com.au. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the CompanyThis is your exclusive opportunity to join a luxury FMCG business located in Banksmeadow. This company is renowned for importing European food delicacies and speciality goods from all over the world. About the RoleAs a Customer Service Specialist, you will join a team of 4 Customer Service professionals. You will report directly to the Customer Service Manager who is highly regarded for her supportive nature and expertise in the FMCG space. Your duties will include:Receiving inbound calls from customersAnswering general enquiries and recommending best productsLiaising with customers through the company websiteProcessing customer orders into the systemUpdating customers on their ordersGeneral administration as requiredThe Benefits: Free on-site parking in BanksmeadowLucrative 20% staff discountsOn the job training and developmentSupportive and energetic work culture About You:Previous Customer Service, Call Centre, Sales Administration, Order Processing, Order Fulfilment or Logistics experience desirable, however not essentialA can do attitudeNext Steps:If this sounds like you, please press APPLY NOW, or, for more information, email your resume to Shivaany at shivaany.ramachandran@randstad.com.au. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Located in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesEmployee car benefit schemeWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Located in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesEmployee car benefit schemeWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • gold coast, queensland
      • permanent
      • AU$52,000 - AU$60,000, per year, Plus super
      • full-time
      Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of clients. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData Entry & ReportingInvoicingWebsite chat management where applicableEnsuring accurate information is recordedMinute taking and preparing agendasEnsuring all privacy and compliance policies are adhered toProvide exceptional internal and external customer service to key stakeholders If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of clients. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData Entry & ReportingInvoicingWebsite chat management where applicableEnsuring accurate information is recordedMinute taking and preparing agendasEnsuring all privacy and compliance policies are adhered toProvide exceptional internal and external customer service to key stakeholders If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$40.00, per hour, Super
      • full-time
      Your New Company: As a Customer Service Specialist, you will become part of a growing, well-known Australian technology company. As a key member of the Support team, the Customer Service Specialist’s primary function is to provide the best customer service experience to account holders, and assisting with customer enquiries.Your main duties will include: Respond to Customer Service queries via email, phone or video conferencing. Supporting the team to escalate and identify product issues. Explaining and promoting products and services to customers. Assisting customers with account operational tasks.Manage and maintain customer service queue.Benefits to You:Fully stocked kitchen available for staff members.Work with a friendly and experienced team. Work from home option available.Lunch provided every Wednesday.All equipment is provided.Full training is provided.Close to public transport.About You: A Customer Service background is desirable.Warm and friendly communication style.Effective time management and strong organisational skills.Next Steps: If this sounds like you, please click APPLY NOW. Otherwise, email your resume to claire.kane@randstad.com.au or call (02) 8215 1029.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company: As a Customer Service Specialist, you will become part of a growing, well-known Australian technology company. As a key member of the Support team, the Customer Service Specialist’s primary function is to provide the best customer service experience to account holders, and assisting with customer enquiries.Your main duties will include: Respond to Customer Service queries via email, phone or video conferencing. Supporting the team to escalate and identify product issues. Explaining and promoting products and services to customers. Assisting customers with account operational tasks.Manage and maintain customer service queue.Benefits to You:Fully stocked kitchen available for staff members.Work with a friendly and experienced team. Work from home option available.Lunch provided every Wednesday.All equipment is provided.Full training is provided.Close to public transport.About You: A Customer Service background is desirable.Warm and friendly communication style.Effective time management and strong organisational skills.Next Steps: If this sounds like you, please click APPLY NOW. Otherwise, email your resume to claire.kane@randstad.com.au or call (02) 8215 1029.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • permanent
      • full-time
      Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      How you will make an impact:Supporting the design and implementation of Monitoring and Supervision (QA) framework for an Operations CentrePerforming regular file and call assessments for team members to assess compliance with all relevant legislative requirements, internal policies and processesReviewing controls that support key compliance obligations to ensure they are designed and operating effectivelyParticipating and leading calibration meeting with internal and external stakeholdersProviding QA/ Compliance/ Process guidance to the Operations CentreLeading monthly QA meeting with relevant Heads of department within Operations CentreDeveloping and maintaining accurate reporting to management in accordance with business requirementsIdentifying process improvements Your attributes - If you've got one or more, we'd love to hear from you!Minimum 2 years’ experience in Audit, Quality, Risk and Compliance role in Financial Services (Essential)Knowledge of relevant legislative and regulatory requirements applicable for Financial Service Industry (Essential)Strong decision-making skills and the ability to communicate outcomes clearly (Essential)Highly organised and able to prioritise variety of tasks (Essential)Experience in high volume, heavily regulated processing environment (Essential)Demonstrated ability to serve as a knowledgeable resource in an operations function (Desirable)Excellent verbal and written communication and influencing skills (Essential)Intermediate Excel and Word skills (Essential)Asset Financing or automotive industry experience (Desirable)What this role offers you Flexible hours and workspacesCareer Development16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersWellness facilities & Employee Assistance Program (private coaching available to you and your family)Paid volunteer days to support your community / Employee Community Grants FundEmployee Car Benefit SchemeWhat you need to do nextTo find out more about this role, please reach out to me at Sinead.Buckley@randstad.com.au/ 02 8298 3816 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      How you will make an impact:Supporting the design and implementation of Monitoring and Supervision (QA) framework for an Operations CentrePerforming regular file and call assessments for team members to assess compliance with all relevant legislative requirements, internal policies and processesReviewing controls that support key compliance obligations to ensure they are designed and operating effectivelyParticipating and leading calibration meeting with internal and external stakeholdersProviding QA/ Compliance/ Process guidance to the Operations CentreLeading monthly QA meeting with relevant Heads of department within Operations CentreDeveloping and maintaining accurate reporting to management in accordance with business requirementsIdentifying process improvements Your attributes - If you've got one or more, we'd love to hear from you!Minimum 2 years’ experience in Audit, Quality, Risk and Compliance role in Financial Services (Essential)Knowledge of relevant legislative and regulatory requirements applicable for Financial Service Industry (Essential)Strong decision-making skills and the ability to communicate outcomes clearly (Essential)Highly organised and able to prioritise variety of tasks (Essential)Experience in high volume, heavily regulated processing environment (Essential)Demonstrated ability to serve as a knowledgeable resource in an operations function (Desirable)Excellent verbal and written communication and influencing skills (Essential)Intermediate Excel and Word skills (Essential)Asset Financing or automotive industry experience (Desirable)What this role offers you Flexible hours and workspacesCareer Development16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersWellness facilities & Employee Assistance Program (private coaching available to you and your family)Paid volunteer days to support your community / Employee Community Grants FundEmployee Car Benefit SchemeWhat you need to do nextTo find out more about this role, please reach out to me at Sinead.Buckley@randstad.com.au/ 02 8298 3816 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$31.25, per hour, Superannuation
      • full-time
      Long term temporary assignment | $31.25 hourly + SuperWorking from home and in the office| Head office nearby GreystanesStable and secure position with a well established and growing companyThe CompanyA well known utilities organisation located nearby Greystanes area is looking for an experienced, self motivated and committed Scheduler / Customer Service Representative to join a busy team.The PositionLiaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesPerform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and update customer detailsThe CandidateExperience in a similar scheduler or customer service roleDemonstrate high attention to detailBe able to pick up processes and new systems quicklyHave exceptional interpersonal skillsAbility to build relationships with various stakeholdersThe BenefitsOpportunity to gain office based experience with a market leader in the utilities industryAttractive rate paying up to $31.25 hourly + SuperJoin a high-performing and collaborative team with low turnoverThe chance to secure a stable and secure position with a growing companyTo be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Long term temporary assignment | $31.25 hourly + SuperWorking from home and in the office| Head office nearby GreystanesStable and secure position with a well established and growing companyThe CompanyA well known utilities organisation located nearby Greystanes area is looking for an experienced, self motivated and committed Scheduler / Customer Service Representative to join a busy team.The PositionLiaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesPerform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and update customer detailsThe CandidateExperience in a similar scheduler or customer service roleDemonstrate high attention to detailBe able to pick up processes and new systems quicklyHave exceptional interpersonal skillsAbility to build relationships with various stakeholdersThe BenefitsOpportunity to gain office based experience with a market leader in the utilities industryAttractive rate paying up to $31.25 hourly + SuperJoin a high-performing and collaborative team with low turnoverThe chance to secure a stable and secure position with a growing companyTo be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • shepparton, victoria
      • contract
      • full-time
      Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate aboutmaking a positive impact in a dynamic environment.You’ll be responding to customer queries through both verbal and non-verbal communication throughvarious avenues such as face-to-face, telephone and email. You will be working as part of a team in working towardsboth individual and team targets, whilst providing guidance to less experienced staff, where required. Other key dutieswill involve sourcing and interpreting moderately complex information to customers using a range of databasesystems.
      Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate aboutmaking a positive impact in a dynamic environment.You’ll be responding to customer queries through both verbal and non-verbal communication throughvarious avenues such as face-to-face, telephone and email. You will be working as part of a team in working towardsboth individual and team targets, whilst providing guidance to less experienced staff, where required. Other key dutieswill involve sourcing and interpreting moderately complex information to customers using a range of databasesystems.
      • melbourne, victoria
      • contract
      • AU$28.00 - AU$29.00 per hour
      • full-time
      responding to enquiries from the Victorian public via telephone, and digital channels. you will need excellent communication and customer service skills to succeed in this role. Ability to work independently and as part of a team. Working from home, you will need to ensure you are self motivated and able to problem solve and work well with direct manager. Contribute to the Customer Contact Centre’s achievement of the targets and agreed standards, including beingavailable for CCC shifts during both normal and emergency operating hours.
      responding to enquiries from the Victorian public via telephone, and digital channels. you will need excellent communication and customer service skills to succeed in this role. Ability to work independently and as part of a team. Working from home, you will need to ensure you are self motivated and able to problem solve and work well with direct manager. Contribute to the Customer Contact Centre’s achievement of the targets and agreed standards, including beingavailable for CCC shifts during both normal and emergency operating hours.
      • fairfield, new south wales
      • temporary
      • part-time
      Randstad is seeking a casual car park attendant for our Local Government client based in Fairfield. This casual role is 20 hours a week and will require Saturday work. Key Responsibilities:Monitor all Car Parks operating equipment including computer dates, times, ticket levels and correct as necessarySort and keep all tickets as processedEnhance customer satisfaction through consistent, responsive and polite handling of enquiries, requests and complaintsEnsure all entry and exit gates and roller shutter are in good working order and report as necessaryCollect parking fees through the parking management system and issue receipts as requiredProvide customer assistance at the entry, exit gates and car parks as necessaryRole Requirements:Weekend work will be requiredAble to work in either Cabramatta or Fairfield car parksBe able to commence at 7.30am or/ and finish at 6.30pm, if requiredCurrent Class C Drivers licenceUniform will be provided National police clearance as part of recruitmentPlease apply now or alternatively you can send your resume to sean.rooney@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad is seeking a casual car park attendant for our Local Government client based in Fairfield. This casual role is 20 hours a week and will require Saturday work. Key Responsibilities:Monitor all Car Parks operating equipment including computer dates, times, ticket levels and correct as necessarySort and keep all tickets as processedEnhance customer satisfaction through consistent, responsive and polite handling of enquiries, requests and complaintsEnsure all entry and exit gates and roller shutter are in good working order and report as necessaryCollect parking fees through the parking management system and issue receipts as requiredProvide customer assistance at the entry, exit gates and car parks as necessaryRole Requirements:Weekend work will be requiredAble to work in either Cabramatta or Fairfield car parksBe able to commence at 7.30am or/ and finish at 6.30pm, if requiredCurrent Class C Drivers licenceUniform will be provided National police clearance as part of recruitmentPlease apply now or alternatively you can send your resume to sean.rooney@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$29.00 - AU$32.00, per hour, + super
      • full-time
      Roster between 7:00am - 6:00pm, Monday to FridayIngleburn area | In office and work from home optionWell known brand name organisation | $32.00 per hr + superThe CompanyInstantlty recognised Manufacturing organisation with sites across multiple locations and a strong reputation in the market. Due to growth, two experienced and passionate Customer Service Representatives are needed to commence with the team asap.The PostionAnswer customer queries in relation to stock levels Create orders and respond to order queriesAssist the sales team with pricing and quotingProblem solve situations and liaise with internal departments The Candidate:Experience in a similar office based Customer Service roleMust have high attention to detailExperience with the SAP preferredTechnically minded Demonstrate exceptional interpersonal skillsThe ability to build relationships with internal & external stakeholdersBe able to handle a busy workload and pressure situationsHave a positive and upbeat personality Being a contractor with Randstad gives you have access to some great benefits.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppIt is to be paid on time, that's why we offer three pay runs a week!Plus more To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Roster between 7:00am - 6:00pm, Monday to FridayIngleburn area | In office and work from home optionWell known brand name organisation | $32.00 per hr + superThe CompanyInstantlty recognised Manufacturing organisation with sites across multiple locations and a strong reputation in the market. Due to growth, two experienced and passionate Customer Service Representatives are needed to commence with the team asap.The PostionAnswer customer queries in relation to stock levels Create orders and respond to order queriesAssist the sales team with pricing and quotingProblem solve situations and liaise with internal departments The Candidate:Experience in a similar office based Customer Service roleMust have high attention to detailExperience with the SAP preferredTechnically minded Demonstrate exceptional interpersonal skillsThe ability to build relationships with internal & external stakeholdersBe able to handle a busy workload and pressure situationsHave a positive and upbeat personality Being a contractor with Randstad gives you have access to some great benefits.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppIt is to be paid on time, that's why we offer three pay runs a week!Plus more To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • full-time
      Ongoing temporary assignment view to permanent | Minchinbury areaHours: 12:00pm - 8:00pm, Monday to Friday | $30.14 per hr + superOnsite parking | Leading Transport and Logistics organisationThe Company:An established National Transport and Logistics provider is in urgent need of an experienced Customer Service Administrator to support a growing, busy team. This is a great opportunity to build on your existing skills and be part of a successful and leading organisation.The Position:Data entry of invoices and delivery docketsCheck driver run sheets and consignment notesProcess orders and check for discrepancies Data entry of customer information The Candidate:Proven experience in an office based Customer Service/Administration positionHigh attention to detailAbility to build relationships with stakeholdersAble work within a busy, fast paced environmentTransport and Logistics industry experience an advantageMust be able to commit to the hrs; 12pm-8pm (Mon-Fri)Being a contractor with Randstad gives you have access to some great benefits.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppIt is to be paid on time, that's why we offer three pay runs a week!Plus moreTo be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Ongoing temporary assignment view to permanent | Minchinbury areaHours: 12:00pm - 8:00pm, Monday to Friday | $30.14 per hr + superOnsite parking | Leading Transport and Logistics organisationThe Company:An established National Transport and Logistics provider is in urgent need of an experienced Customer Service Administrator to support a growing, busy team. This is a great opportunity to build on your existing skills and be part of a successful and leading organisation.The Position:Data entry of invoices and delivery docketsCheck driver run sheets and consignment notesProcess orders and check for discrepancies Data entry of customer information The Candidate:Proven experience in an office based Customer Service/Administration positionHigh attention to detailAbility to build relationships with stakeholdersAble work within a busy, fast paced environmentTransport and Logistics industry experience an advantageMust be able to commit to the hrs; 12pm-8pm (Mon-Fri)Being a contractor with Randstad gives you have access to some great benefits.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppIt is to be paid on time, that's why we offer three pay runs a week!Plus moreTo be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$55,000 - AU$65,000, per year, super, commission and more!
      • full-time
      Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • temporary
      • full-time
      Work for a company that is leading the way with water solutions across Australia. They supply pipelines to a wide group of clients within the private and public sector, impacting the rural and urban agriculture, residential and urban subdivisions, and the mining and civil infrastructure market.Randstad is currently recruiting for a Customer Service. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. The role is based in the North side of Brisbane. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports if neededManaging customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reports if needed High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding culture At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work for a company that is leading the way with water solutions across Australia. They supply pipelines to a wide group of clients within the private and public sector, impacting the rural and urban agriculture, residential and urban subdivisions, and the mining and civil infrastructure market.Randstad is currently recruiting for a Customer Service. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. The role is based in the North side of Brisbane. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports if neededManaging customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reports if needed High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding culture At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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