79 jobs found for call centre customer service

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP.To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP.To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in the western suburbs. This business is renowned for their global presence and career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodFree parking on site Laptop and headset provided Successful team with a common goal to provide a fantastic service Join an established business offering career progressionYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Branch Customer Service & Sales Officer Exciting opportunity to build a tenured career within private health insurancePermanent part time hours! 22.5 hours/week - Mon - Wed: 8.50AM - 5.05PMShowcase your exceptional customer service and sales capabilitiesAbout the companyOur client is one of Australia's largest not for profit private health insurers. With over 80 years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the RoleA permanent part-time opportunity is available in Wagga Wagga, inside the large shopping centre. Join a tenured team of professionals who serve the community assisting with consulted decisions on insurance products. The role is looking for high energy candidates with a sales-through-service mentality.Provide exceptional customer service for membersPerform needs based selling to customers face-to-face to achieve and exceed sales targetsProvide first contact resolution in customer interactionsEnsure membership information is accurate & correct on CRMComply with WHS legislationsAbout YouHave demonstrated experience in sales, previously working towards KPIs and targetsAbility to quickly learn and use numerous complex computer systems Excellent written and verbal communicationAbility to work well and collaborate in a highly functioning successful teamBenefits & rewardsBonus structure applies on top of a competitive salary prorata to PTDiscount on products across the companyComprehensive training & development opportunitiesReward and Recognition ProgramsLong-term career in a stable and growing industryTo start your career with an exciting brand in a new opportunity, please apply now with your resume in Word doc or email your updated resume to Lavender Pham - Lavender.Pham@Randstad.com.au - 02 8215 1067At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently recruiting on an ongoing basis for our valued client based in Morningside. This is a reception / contact centre hybrid role and we are looking for people with strong customer service focus and who are able to work full time About the position:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledge The ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting multiple customer service roles to join a high performing call centre based in the CBD. Our client is an online food delivery company, connecting great food with customers. You will be expected to work between the hours of 9:00am - 5:00pm, Monday to Friday for a min 3 month contract, at a salary of $50K + super + commission.This opportunity will suit someone who is passionate about customer service and wants to be a part of an energetic team in a competitive environment! Your duties include (but not limited to)Outbound Sales focus - Achieve 3 sales per dayQuick learner who is able to pick up systems and product knowledgeSufficient service to customer inquiries and requestsAssist team in achieving budgets and maximise profitabilityTo be considered for this role you must have:Previous experience in a call centre or outbound customer service roleStrong communication skillsSelf motivated ResilientExcellent written and verbal communication skillsTeam playerIf you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New RoleAs the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer complaints. Working for an Australian retail company in a vibrant and fast paced customer service team. This business is renowned for their sustainable work practices and reducing environmental impact. Your main responsibilities will include:Liaising with customers via phone, email and online chatProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedListening to customers complaints and promptly provide solutions Log and update all information in the system correctlyYour profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:MUST have at least 2 years customer care, complaint resolution, claims, customer service or disputes experienceExperience using a CRM systemA 'can-do' attitude and willingness to learnIntermediate MS Office skills Benefits to you:Start ASAPFlexible work optionsCompetitive salaryWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for an experienced Customer Service Representatives to join a busy role. If this role sounds like something you would be interested in. Please click APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting for multiple Call Centre Customer Service positions to work within a State Government Department. This is a great opportunity to work with a busy and growing Department. This role will require a high level of customer service and call centre experience, great communication skills and a willingness to learn. $30-32 per hour + Superannuation Full Time Hours, 9:00am - 5:00pm Monday - FridayState Government opportunity with immediate start, CBD locationAbout the roleWe are currently seeking multiple Call Centre Customer Service candidates - in this role, you will be required to:Be comfortable and confident taking inbound customer calls regarding various queriesHave a high level of customer service and phone etiquetteBe able to handle disgruntled customers in a calm and professional mannerUndertake general administrative dutiesBe confident navigating a computer and its systems Skills and ExperienceWorking With Children Check and National Police Check requiredGood leadership skills and accountability Able to work independently and autonomouslySelf critical and able to check the quality of their workWorks towards their goals and team valuesWork in an efficient and professional mannerMicrosoft Office experienceBenefitsWorking within a growing State Government DepartmentAbove average hourly remuneration Excellent opportunity to grow your skills within State GovernmentHow to applyClick APPLY or contact Emma McMahon via email (emma.mcmahon@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week8 month assignment Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th may through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The CompanyOur client is a growing family-owned and operated manufacturing business providing a comprehensive range of quality building supplies and building services in the Canberra region and Sydney. This company is committed to providing custom solutions to building projects using premium products, quality design, and manufacturing. The RoleThe Customer Support Leader is a newly created full-time permanent role responsible for ensuring the business is upholding and excelling in client relations. This role will suit a professional who is able to maintain strong customer relationships and help them with current and future needs. Skills & ExperienceStrong knowledge of the building and construction industryAbility to read and interpret plans Excellent customer service skillsProfessional telephone manner and face to face presence Ability to deal with a broad range of people and resolve customer complaints in a prompt and professional mannerStrong leadership/management experience Experience in B2B Customer Service/Sales Experience working to KPIsBenefitsSalary package negotiable on experience Free onsite parkingWorking with a high performing teamNew offices and office equipmentGenuine opportunity to support a growing businessThis is a great opportunity to work with a well-established and successful building supplies business. If this sounds like you, follow the link and apply today! After submitting your application, feel free to call Jasmine on 0419 013 883 for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service OfficerShort and long term contractsBlacktown location Attractive hourly rateAbout the roleWorking in the education space to provide sound advice face to face and via emailWorking towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until 30th June 30th 2021 with potential to extend.Parking onsite and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: Blacktown and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Coordinator Well known brand in the Building industry.Located in the Minchinbury area | Parking on siteHrs; 7:30am - 3:30pm | 8:30pm - 4:30pm, Monday to FridayThe CompanyA successful and well established industry leader located in the Minchinbury area with sites across various locations. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsPay rate between $26.36 - $28.56 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Multiple permanent positions in Financial Services starting early MayFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career? THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About the role Build on your experience with this exciting Customer Service opportunity to work within a newly established Government initiative. Their focus is to assist the community with various vital services. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is an immediate start and a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 -$40 per hour + superannuationFull Time Hours, 8:30am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking employment, claims, and other various government services.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basisAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. If you have any queries, please feel free to contact Katie.Finch@randstad.com.au Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

An exciting opportunity to take your customer service skills to the corporate world and join a nationally recognised company in the financial and banking space. On offer is a full time role (38 hours per week), an extensive training program as well as a great pay rate of $32.03 P/H with overtime. Your new role As the first point of contact for customers, you’ll receive inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all timesProvide guidance and assistance to customers across a range of banking products and servicesLearn and master multiple internal systems and software to use simultaneouslyEndeavour to support and assist our customers while navigating them towards a suitable resolutionYour skills and experience It is essential that you have previous experience in a customer service, call centre or a similar role. Excellent communication skills, verbal and writteninbound call centre OR busy switch board experiancePride yourself on your level of empathy and resiliencePrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryYour benefits Work close to home at Lockleys or Bedford Park or CBD with nearby public transportGain experience with one Australia’s largest banking institutesExtensive training programsGreat pay rate of $32.03 P/H with overtime on offerWhy choose Randstad Working as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeYour new company This is your opportunity to join a nationally recognised bank - A big 4! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where you are valued and recognised for your efforts and commitment. How to apply These roles are highly sought after, please apply today. Send your resume in word format to Juanita Brophy or Tejal Chhanabhai via the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Career development at Randstad is one of the reasons our people stay. You will be part of my team in Canberra. I started with Randstad in 2013 and progressed from a consultant, through to Team Leader and am now the Manager of our Government recruitment team. This was achieved with the support of our structured leader learning pathways. Join me in 2021 and we will grow your career. Your new companyAt Randstad, we are proud to have become the largest HR services provider in the world. This is thanks to our reputation for service excellence and the fact that we're built on recommendations. As an employer of choice, we have developed a culture that will challenge you, keep you interested and develop your career. The RoleYou will work across an established portfolio of clients and will focus on account management of existing clients as well as business development activities aimed at growing the portfolio. As an associate consultant, you will be offered all of the training and development required for you to be successful in the role. Your portfolio of clients will include high profile Federal Government agencies and you will recruit for a variety of temporary and permanent policy and strategy roles. Your duties will include:Execution of candidate strategies including advertising, searching via database and various job boards and generating referrals from your existing networkAccount management and business development activities Working to achieve activity KPIsManagement of working contractorsVarious compliance and administration duties What are we looking for?We are looking for a sales driven, proactive and resilient professional who is focused on delivering the best possible results each and every day. The successful candidate will have excellent communication skills and the ability to easily build rapport. They will strive to over-achieve targets whilst working proactively in a team environment. We are looking for candidates with commercial acumen, business sense and most importantly a love of sales. The benefitsWorking as an Associate Recruitment Consultant at Randstad your package will be made up of a base salary + superannuation and an excellent, uncapped, monthly commission structure. In addition you will experience the following benefits:Your birthday off!Ongoing professional development and a great team cultureGreat rewards and incentives; regular awards & recognition programs, an extensive employee benefits programAn intensive on-boarding and structured training program; including online e-learning, peer mentoring and on the job coaching/shadowingA team that understands the importance of flexibility and work life balancePaid parental leaveVolunteer leaveIf you're looking to step into a fast-paced, rewarding and flexible sales environment click the apply button or contact Adrianne Morton on 02 6132 3805 or adrianne.morton@randstad.com.au for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Company Overview Due to business growth multiple opportunities have arisen to join an industry leader within the financial service sector across insurance. Day to day this role will see you working as part of a supportive innovative team delivering a superior service to members, advisers and internal stakeholders. Key ResponsibilitiesHandle inbound calls from members and Advisers Provide detailed product knowledge Provide updates on any current claimsAction member requests Update and maintain customer recordsLiaise with Advisors and clients to fulfil service and processing requests within SLA’sProvide a superior service to customers Key Requirements Previous experience working within customer service Previous experience working within banking or financial services or a call centre will be highly regardedAvailable to work Monday - Friday on a roster between 8.30am - 6pm Strong interest to build a career within the finance sector Excellent written and verbal communication skillsA passion for going above and beyond for members To Apply If this sounds like an opportunity you are interested in and you meet the above criteria please follow the links to apply online. Please note due to the high volume of applications only successful candidates will called.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is a well established non for profit, private health insurance fund. They are consistently in the top rankings of independent customer satisfaction surveys. And their award winning customer service has been recognised by Roy Morgan Customer Satisfaction Awards. Whether you’re making a sale, educating a member on our private health insurance products or processing a claim you will have the knowledge, skills and empathy to meet the needs of their members. About You: Excellent written and verbal communication skills.Customer service focused.Great capabilities to manage demanding and high volume processes with high levels of complexity.Ability to problem complex enquiries and offer solutions in a timely manner.Highly organised and able to prioritise and coordinate demanding tasks and your workflow.Ability to use a variety of sales skills and techniques to ensure prospective leads are converted into joining members.Highly resilient and capable of learning from mistakes and set backs.Self motivated and driven.Ability to work well autonomously and in a team to achieve common goals.Strong administration skills and speedy data entry skills for processing transactions accurately.1-2 years experience working in a call centre and sales environment.Knowledge of health insurance, general insurance or financial services.Savvy and highly competent and adaptable with technology and navigation.Knowledge of health insurance, general insurance or financial services.Key Responsibilities: Record keeping of customer transactions.Responding to heavy volume inbound and outbound calls, listening and proving solutions as required.Offering the highest level of information about our products and services.Driving sales campaigns through largely inbound calls.Assisting in the retention of members.Acting as a first point of contact for our client, you will be providing excellent written and verbal communication to promote their services and engage their clients.Complaints investigated or escalated as required.Knowledge and understanding of the complexities of private health insurance.Rapport building with clients over the phone to close sales while providing exceptional service delivery.Attending to enquiries and checking information while ensuring accurate details and an excellent service is provided via strong multi tasking on demanding tasks and workflow.Ability to listen on calls and pick up key information in a fast manner.Manage and maintain databases with members and provider details.Benefits on offer: You will join a supportive work environment in which you can develop and grow your potential.Access to quality leadership and coaching.Bi-monthly recognition awards announced by the CEO.Support for flexible work arrangements (time at home and in office)Team days.Employee assistance program.The list goes on!Next steps: If this sounds like you, please click "apply" to be considered today. Please note only shortlisted candidates will be contacted as we require an immediate start for 19/4/2021. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is an Australian non for profit organisation providing life changing experiences and services to over 25 million people each year! An exciting opportunity is now available to join their contact centre team, based in the CBD and we are recruiting in high volume! As a first point of contact you will be providing access to clinician services and delivering customer centric care with compassion and empathy. About you: Minimum 1 year of call centre experience.Compassionate, patient and empathetic nature who believes in helping people.Customer service oriented with a great ability to build rapport and establish relationships quickly.Excellent communication skills, both written and verbal.Outstanding phone manners.Intermediate tech skills with the ability to learn and grasp new systems and programs quickly.Highly capable of prioritising demanding tasks and multi tasking.Highly attentive to detail.Can work autonomously and as part of a team.Carry a positive attitude.Handle all data and incoming calls with care and confidentiality. Your duties: Display organisation’s core values.Liaise with community partners & external stakeholders.Customer care and relationship building.Taking calls and problem solving enquiries in a timely manner.Listening thoroughly and with care to customer calls and providing access to relevant services.What's in it for you: Fantastic onboarding and training to set you up for a great start.Joining an Australian non for profit organisation that values it's people.Mentoring and coaching for those who are passionate about personal development.Next Steps: Click "apply" and be considered for this exiciting opportunity, or get in touch directly and email me at rosalea.tsakalidis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.