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      • mascot, new south wales
      • permanent
      • AU$75,000 - AU$85,000, per year, Super
      • full-time
      Your New CompanyA luxury Australian Retail business located in Alexandria is seeking an experienced Customer Service Manager to join their supportive team. This company is renowned in the interior design market for their innovative designs, luxurious products and superior customer service. Your New RoleAs the Customer Service Manager, you will be responsible for leading an established and successful team of four Customer Service Consultants in delivering an exceptional customer experience. Additionally, you will report to the Group Financial Controller, known within the business for their strategic and supportive management style. Your main responsibilities will include:Lead by example and assist the team with answering customer queriesHandle and solve customer escalations in a timely mannerEnsure team are at productivity and that budgets are being metProvide ongoing training and development to your teamIdentify process improvements and ensure processes are compliantAlways go the extra mile in ensuring customer satisfaction Your Company BenefitsFree undercover on-site parkingClose to public transport in Alexandria / Green SquareSupportive and nurturing team environmentFlexible working optionsGenerous employee discountsWork laptop and phone plan reimbursedCareer advancement opportunitiesDaily coffee provided when working on-site About YouPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager, Contact Centre Manager, Customer Service Team Leader, Customer Service Supervisor, Call Centre Team Leader, Retail Manager OR Area ManagerNatural ability to establish relationships with customersWarm and friendly communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or for a confidential discussion contact Lauren Thayers on lauren.thayers@randstad.com.au or 8215 1017. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyA luxury Australian Retail business located in Alexandria is seeking an experienced Customer Service Manager to join their supportive team. This company is renowned in the interior design market for their innovative designs, luxurious products and superior customer service. Your New RoleAs the Customer Service Manager, you will be responsible for leading an established and successful team of four Customer Service Consultants in delivering an exceptional customer experience. Additionally, you will report to the Group Financial Controller, known within the business for their strategic and supportive management style. Your main responsibilities will include:Lead by example and assist the team with answering customer queriesHandle and solve customer escalations in a timely mannerEnsure team are at productivity and that budgets are being metProvide ongoing training and development to your teamIdentify process improvements and ensure processes are compliantAlways go the extra mile in ensuring customer satisfaction Your Company BenefitsFree undercover on-site parkingClose to public transport in Alexandria / Green SquareSupportive and nurturing team environmentFlexible working optionsGenerous employee discountsWork laptop and phone plan reimbursedCareer advancement opportunitiesDaily coffee provided when working on-site About YouPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager, Contact Centre Manager, Customer Service Team Leader, Customer Service Supervisor, Call Centre Team Leader, Retail Manager OR Area ManagerNatural ability to establish relationships with customersWarm and friendly communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or for a confidential discussion contact Lauren Thayers on lauren.thayers@randstad.com.au or 8215 1017. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • temporary
      • part-time
      Our Client a National Bread and Bakery manufacturer are currently looking for hard working, well presented and great communicators to fill a number of Merchandising Roles all around Adelaide. Staff required urgently for Northern, Eastern, Southern and Western Store Locations.Main responsibilities of the job include;To have worked within Supermarkets or the Retail Industry an Advantage (But not essential)Knowledge of FMCGHave own car and licenseAble to work flexible hours between Monday to Friday and must be available on WeekendsCan pass Drug and MedicalIn return the job offers above Award Rates an opportunity to work with a great team and possibility of ongoing work.If you have a can do attitude, love meeting new people and feel you can be flexible to work part time hours over weekends we want to hear from you. Please Apply now or Alternatively please email a copy of your resume direct to Bree on industrialtransport@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our Client a National Bread and Bakery manufacturer are currently looking for hard working, well presented and great communicators to fill a number of Merchandising Roles all around Adelaide. Staff required urgently for Northern, Eastern, Southern and Western Store Locations.Main responsibilities of the job include;To have worked within Supermarkets or the Retail Industry an Advantage (But not essential)Knowledge of FMCGHave own car and licenseAble to work flexible hours between Monday to Friday and must be available on WeekendsCan pass Drug and MedicalIn return the job offers above Award Rates an opportunity to work with a great team and possibility of ongoing work.If you have a can do attitude, love meeting new people and feel you can be flexible to work part time hours over weekends we want to hear from you. Please Apply now or Alternatively please email a copy of your resume direct to Bree on industrialtransport@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • modbury, south australia
      • contract
      • full-time
      We are currently recruiting multiple senior retail assistants to work on a casual assignment with the view to go permanent! Immediate starts available – as early at Monday 6th September! These roles are based in the northern suburbs.Role and ResponsibilitiesAs a member of the team, you will play a vital role in this busy retail environment. Your focus will be to deliver excellent customer service in a busy team environment.We are looking for flexible staff to work on a rotating roster Monday – Friday 3pm to Midnight and Weekends 7am to 7pm! As a casual senior retail assistant you will excel in providing customers with exceptional sales support and service and truly make a difference in the customers shopping experience. To be successful in this position you will have:2+ years retail experienceA passion for delivering great customer experienceStrong personal skills and can be an effective team playerCommitted to learning and personal growthA positive attitudeThe ability to multi task in a fast paced environmentWhats in it for you?Casual hours to work around other commitmentsCompetitive pay rate and penalty rates on offerA rewarding career with training and the opportunity to learn new skillsSupportive and friendly work environment If the above sounds like you, we want to talk to you! This opportunity is available immediately so Apply NOW and address your resume to Tejal Chhanabhai or Juanita Forster.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are currently recruiting multiple senior retail assistants to work on a casual assignment with the view to go permanent! Immediate starts available – as early at Monday 6th September! These roles are based in the northern suburbs.Role and ResponsibilitiesAs a member of the team, you will play a vital role in this busy retail environment. Your focus will be to deliver excellent customer service in a busy team environment.We are looking for flexible staff to work on a rotating roster Monday – Friday 3pm to Midnight and Weekends 7am to 7pm! As a casual senior retail assistant you will excel in providing customers with exceptional sales support and service and truly make a difference in the customers shopping experience. To be successful in this position you will have:2+ years retail experienceA passion for delivering great customer experienceStrong personal skills and can be an effective team playerCommitted to learning and personal growthA positive attitudeThe ability to multi task in a fast paced environmentWhats in it for you?Casual hours to work around other commitmentsCompetitive pay rate and penalty rates on offerA rewarding career with training and the opportunity to learn new skillsSupportive and friendly work environment If the above sounds like you, we want to talk to you! This opportunity is available immediately so Apply NOW and address your resume to Tejal Chhanabhai or Juanita Forster.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • penrith, new south wales
      • temporary
      • AU$28.00 - AU$29.00 per hour
      • part-time
      Stock Replenishment Staff Great Pay RatesEarly Mornings and AfternoonsOngoing Roles For Successful Applicants The roleRandstad is currently seeking experienced and reliable Stock Replenishment Staff for various roles around Western Sydney. The CompanyOur client is a well-known and established industry leader that has a strong presence across Australia, with a long history in national based food manufacturing. This client is innovative and has a high focus on staff retention as well as growth. Its recognisable brand is looking for dedicated employees to join their organisation and assist with their large operations. Skills and Experience RequiredExperience in FMCG Merchandising is preferred but not essentialOrganised - Must have high attention to detailMust have great communication skillsPunctual, Reliable and DedicatedMust be able to adhere to Stringent Procedures and ProtocolsAdaptability and a Willingness to LearnPhysically fitEnergetic, Motivated and DrivenMust have own transport and Valid Australian drivers license Benefits Opportunities for ongoing work for the right peopleOpportunity for growth within the company FlexibilityLearn new skillsGet quality experience in the industry Supportive CultureHow to Apply To apply, simply click “apply for this job” located on this page.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Stock Replenishment Staff Great Pay RatesEarly Mornings and AfternoonsOngoing Roles For Successful Applicants The roleRandstad is currently seeking experienced and reliable Stock Replenishment Staff for various roles around Western Sydney. The CompanyOur client is a well-known and established industry leader that has a strong presence across Australia, with a long history in national based food manufacturing. This client is innovative and has a high focus on staff retention as well as growth. Its recognisable brand is looking for dedicated employees to join their organisation and assist with their large operations. Skills and Experience RequiredExperience in FMCG Merchandising is preferred but not essentialOrganised - Must have high attention to detailMust have great communication skillsPunctual, Reliable and DedicatedMust be able to adhere to Stringent Procedures and ProtocolsAdaptability and a Willingness to LearnPhysically fitEnergetic, Motivated and DrivenMust have own transport and Valid Australian drivers license Benefits Opportunities for ongoing work for the right peopleOpportunity for growth within the company FlexibilityLearn new skillsGet quality experience in the industry Supportive CultureHow to Apply To apply, simply click “apply for this job” located on this page.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • campbellfield, victoria
      • temporary
      • part-time
      ABOUT THE JOB Supermarket Merchandisers required for floral wholesale, travelling to Coles and Woolworths. Training provided, 15-20hrs per week. Most positions involve setting up a couple of stores in each shift. Locations - Inner Nth/East - Clifton Hill/Fitzroy/Heidelberg or North - St Helena/Diamond Creek/Greensborough - Port Melbourne/CBD Tasks and duties you be required to preform: Merchandise floral displays in-storeBringing stock onto the shop floor from loading dock, unpacking, and displaying (lifting up to 15kgs).Cleaning display area and checking stock qualityCustomer service with store managers and area managersCasual Basis, $26.43 per hour + travel allowance 78 Cents per Kilometre. REQUIREMENTS FOR THE ROLE This position will have full training provided and we are looking for a candidate who has the following skills and attributes: Have a valid and current Australian drivers’ licenceOwn reliable car, which is registered and regularly serviced, is essentialAble to work early mornings (6am)Prior retail or merchandising knowledge is an advantage, but not essentialHorticultural or nursery experience is beneficialAbility to build strong relationships and to provide outstanding customer serviceWell presented, with a flair for creativityReliable and physically fit with the ability to work unsupervisedCandidates will be contacted via email and phone for screening and interviews. Please ensure your resume is up to date with your contact information. Please note only short-listed candidates will be contacted; we are unable to provide individual feedback. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      ABOUT THE JOB Supermarket Merchandisers required for floral wholesale, travelling to Coles and Woolworths. Training provided, 15-20hrs per week. Most positions involve setting up a couple of stores in each shift. Locations - Inner Nth/East - Clifton Hill/Fitzroy/Heidelberg or North - St Helena/Diamond Creek/Greensborough - Port Melbourne/CBD Tasks and duties you be required to preform: Merchandise floral displays in-storeBringing stock onto the shop floor from loading dock, unpacking, and displaying (lifting up to 15kgs).Cleaning display area and checking stock qualityCustomer service with store managers and area managersCasual Basis, $26.43 per hour + travel allowance 78 Cents per Kilometre. REQUIREMENTS FOR THE ROLE This position will have full training provided and we are looking for a candidate who has the following skills and attributes: Have a valid and current Australian drivers’ licenceOwn reliable car, which is registered and regularly serviced, is essentialAble to work early mornings (6am)Prior retail or merchandising knowledge is an advantage, but not essentialHorticultural or nursery experience is beneficialAbility to build strong relationships and to provide outstanding customer serviceWell presented, with a flair for creativityReliable and physically fit with the ability to work unsupervisedCandidates will be contacted via email and phone for screening and interviews. Please ensure your resume is up to date with your contact information. Please note only short-listed candidates will be contacted; we are unable to provide individual feedback. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$95,000 - AU$97,000, per year, super
      • full-time
      Supply & Demand PlannerLuxury Global Retail BrandPermanent role reporting to the Operations Manager of OceanaLocated in SydneyAbout The CompanyA global company representing luxury brands sold in over 150 countries for a number of years. About the RoleYou will be involved in the demand planning and liaison process for the business unit in Oceania. The role will be required to gather relevant input from the market and local team and coordinate the ordering, delivering, invoicing and forecasting, and ease operational complexities. Your duties will include: Conduct historical sales analysis and data cleansing to ensure consistency of forecastsLiaise with respective teams to reconcile supply and demand plan to mitigate shortfalls and excess of inventory situations for new launches, production related shortages or un-forecasted demand spikesMonitor and control Demand KPIs for forecast accuracyDevelop and prepare monthly forecasting files, SOP and KPI reportsAnalyse forecast accuracy and bias and identify/champion process enhancements to improve if requiredParticipate in any demand and supply planning projects Use and maintain the Demand Planning forecasting tool Ensure monthly sales catalogue forecasts are captured into the system and by the given deadline Align proforma and budget of large orders with the Area Managers for final approval of the proforma invoices, prior to giving the green light for packing and shipping to HQ Customer Service Ensure catalogue forecasts are aligned to financial budgets, SKU quotas, and bottle size quotas (when applicable)The Successful Applicant will demonstrate the following skills and attributes:5 years of experience in demand and supply planning in a FMCG companyExperience with SAP and/or statistical forecasting tool like JDA/IBP will be advantageousDegree in supply-chain, business or other relevant disciplines Strong analytical skills, sound judgement and drive for excellenceHigh level of commitment and initiative with ability to work independentlyStrong interpersonal and communication skillsHighly proficient in ExcelOrganizational awareness Preferably have IBP, JDA, APO, SAP knowledge Next stepsIf you are ready to submit your resume please select “Apply Now”..At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Supply & Demand PlannerLuxury Global Retail BrandPermanent role reporting to the Operations Manager of OceanaLocated in SydneyAbout The CompanyA global company representing luxury brands sold in over 150 countries for a number of years. About the RoleYou will be involved in the demand planning and liaison process for the business unit in Oceania. The role will be required to gather relevant input from the market and local team and coordinate the ordering, delivering, invoicing and forecasting, and ease operational complexities. Your duties will include: Conduct historical sales analysis and data cleansing to ensure consistency of forecastsLiaise with respective teams to reconcile supply and demand plan to mitigate shortfalls and excess of inventory situations for new launches, production related shortages or un-forecasted demand spikesMonitor and control Demand KPIs for forecast accuracyDevelop and prepare monthly forecasting files, SOP and KPI reportsAnalyse forecast accuracy and bias and identify/champion process enhancements to improve if requiredParticipate in any demand and supply planning projects Use and maintain the Demand Planning forecasting tool Ensure monthly sales catalogue forecasts are captured into the system and by the given deadline Align proforma and budget of large orders with the Area Managers for final approval of the proforma invoices, prior to giving the green light for packing and shipping to HQ Customer Service Ensure catalogue forecasts are aligned to financial budgets, SKU quotas, and bottle size quotas (when applicable)The Successful Applicant will demonstrate the following skills and attributes:5 years of experience in demand and supply planning in a FMCG companyExperience with SAP and/or statistical forecasting tool like JDA/IBP will be advantageousDegree in supply-chain, business or other relevant disciplines Strong analytical skills, sound judgement and drive for excellenceHigh level of commitment and initiative with ability to work independentlyStrong interpersonal and communication skillsHighly proficient in ExcelOrganizational awareness Preferably have IBP, JDA, APO, SAP knowledge Next stepsIf you are ready to submit your resume please select “Apply Now”..At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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