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    7 jobs found for It Support

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      • melbourne, victoria
      • permanent
      • full-time
      Do you have Broad IT skills and Strong Team Leadership skills and still want to provide hands on support. This could be the role for you with a global IT Software organization. IT Support Team Leader is currently required for a permanent position to join a global IT software organization. You will be required to lead a small team as well as provide IT support within a Windows 10, SQL Server, Network and Windows Server technical environment. To be successful in this position you will be a highly experienced IT Support Team Leader who has solid experience in leading a small team as well as broad hands on support skills across Networks, Windows Servers, Active Directory, SQL Server Excellent communication, leadership, problem solving and customer service skills are a must Apply now by using the link or email leonie.woodfine@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Do you have Broad IT skills and Strong Team Leadership skills and still want to provide hands on support. This could be the role for you with a global IT Software organization. IT Support Team Leader is currently required for a permanent position to join a global IT software organization. You will be required to lead a small team as well as provide IT support within a Windows 10, SQL Server, Network and Windows Server technical environment. To be successful in this position you will be a highly experienced IT Support Team Leader who has solid experience in leading a small team as well as broad hands on support skills across Networks, Windows Servers, Active Directory, SQL Server Excellent communication, leadership, problem solving and customer service skills are a must Apply now by using the link or email leonie.woodfine@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$70,000 - AU$77,000, per year, attractive package
      • full-time
      Leading Australian construction group requires a permanent IT Support Technician for their Sydney CBD based office.The role of a IT Support Technician is to provide both in house and remote support via phone, email and remote access for internal users. You will be responsible for responding to initial requests and resolving if possible.On a daily basis your responsibilities will include:Providing Level 1 / 2 technical support via face to face, email and phone in a timely, efficient and professional manner.Responding to a wide range of software and hardware issues.Quickly identifying and troubleshooting issues including Microsoft application, web, email, computer networking issues in a timely fashion.Logging faults via ITIL ticketing system.Attend construction sites as required.To be successful in this role you will have:Worked as a Helpdesk or IT Support Engineer experiencHave worked with O365Good working knowledge of Active Directory & Exchange.Knowledge of Networking is highly desirable.Solid customer service skills and troubleshooting experience.Excellent verbal and written communication skills.A current drivers license is essential.An excellent package is on offer consisting of Base, Super & Training in on offer for the successful candidate.Please call Patrick Egan @ Randstad Technologies on 0407 261 441 to discuss further or just hit the apply button below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Leading Australian construction group requires a permanent IT Support Technician for their Sydney CBD based office.The role of a IT Support Technician is to provide both in house and remote support via phone, email and remote access for internal users. You will be responsible for responding to initial requests and resolving if possible.On a daily basis your responsibilities will include:Providing Level 1 / 2 technical support via face to face, email and phone in a timely, efficient and professional manner.Responding to a wide range of software and hardware issues.Quickly identifying and troubleshooting issues including Microsoft application, web, email, computer networking issues in a timely fashion.Logging faults via ITIL ticketing system.Attend construction sites as required.To be successful in this role you will have:Worked as a Helpdesk or IT Support Engineer experiencHave worked with O365Good working knowledge of Active Directory & Exchange.Knowledge of Networking is highly desirable.Solid customer service skills and troubleshooting experience.Excellent verbal and written communication skills.A current drivers license is essential.An excellent package is on offer consisting of Base, Super & Training in on offer for the successful candidate.Please call Patrick Egan @ Randstad Technologies on 0407 261 441 to discuss further or just hit the apply button below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • contract
      • AU$30.00 - AU$35.00 per hour
      • full-time
      Our leading client within the health sector is looking for an experienced Service desk Analyst to join their 10 person team. Please note before reading the position requirements due to the governments Covid-19 vaccination mandate to be considered for the role all Health related workers are required to be vaccinated by October 15 and fully vaccinated by December 15. In relation to the role:* You will be part of a supportive 10 person team supported by a great team leader with additional support provided by experienced escalation teams* There are numerous shifts and to be considered for the role you will need to have the flexability to work hours between 7am to 10pm Monday to Friday* The role is based in Footscray and although there is a work from home component you need to be willing to physically work from the Footscray site* The technology stack is Office, Active directory, Exchange, and some other specific health based applications * The team typically takes 250 - 350 calls a day* The initial contract period is 4 months but there is a strong chance of a 6 month extension after this initial 4 months If this sounds like the role for you please apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our leading client within the health sector is looking for an experienced Service desk Analyst to join their 10 person team. Please note before reading the position requirements due to the governments Covid-19 vaccination mandate to be considered for the role all Health related workers are required to be vaccinated by October 15 and fully vaccinated by December 15. In relation to the role:* You will be part of a supportive 10 person team supported by a great team leader with additional support provided by experienced escalation teams* There are numerous shifts and to be considered for the role you will need to have the flexability to work hours between 7am to 10pm Monday to Friday* The role is based in Footscray and although there is a work from home component you need to be willing to physically work from the Footscray site* The technology stack is Office, Active directory, Exchange, and some other specific health based applications * The team typically takes 250 - 350 calls a day* The initial contract period is 4 months but there is a strong chance of a 6 month extension after this initial 4 months If this sounds like the role for you please apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • full-time
      We are looking for an IT Support consultant, with Financial Services experience to provide Level 2/3 support for a growing company. This role, based in Sydney will see you working with an upcoming company within the financial services sector. You will providing Application and Infrastructure support to internal users in a position that has a clear growth path. The right people for this position must have previous experience working within Financial Services in addition to the following skills:Level 2/3 Support experienceStrong windows 10Office 365Windows Server experienceIdeally some SQL skillsExperience with Jiraknowledge of servers and networking across multiple sitesThis role requires a strong communicator with excellent customer facing skills.If you are looking for your next challenge, then please submit your resume using the link below and a consultant will contact you with further details At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for an IT Support consultant, with Financial Services experience to provide Level 2/3 support for a growing company. This role, based in Sydney will see you working with an upcoming company within the financial services sector. You will providing Application and Infrastructure support to internal users in a position that has a clear growth path. The right people for this position must have previous experience working within Financial Services in addition to the following skills:Level 2/3 Support experienceStrong windows 10Office 365Windows Server experienceIdeally some SQL skillsExperience with Jiraknowledge of servers and networking across multiple sitesThis role requires a strong communicator with excellent customer facing skills.If you are looking for your next challenge, then please submit your resume using the link below and a consultant will contact you with further details At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • permanent
      • AU$61,200 - AU$76,500 per year
      • full-time
      IT support in project environmentOpportunities to develop within the businessEnjoy flexibility and interesting work within our strong team cultureApply your talent where it counts as a Service Desk Administrator in our team located in Edinburgh Parks. About the Opportunity The Service Desk Administrator is a permanent full time opportunity and will work collaboratively with the wider Service Desk team. This role will add to a positive culture of triaging and supporting various client requests and (where required) will escalate requests for support to the relevant ICT teams for further support. About you As an ideal applicant for this opportunity, you'll have exposure to the following accountabilities: Respond and action Service Requests via various methods such as telephone calls, walk-ins, email and Service Desk administration software.Create and maintain high-value and relevant work instructions, processes and procedures for fellow team members and clients.Triage initial requests and raise for additional support to other teams as required.Perform PC support such as desktop deployments, rebuilds, repair and trouble-shooting.Update and maintain various ICT assets in relevant, asset management databases, including spot-checks and audits.Provide various first and second level support for users and stakeholders.Support ICT Projects.Deliver regular training sessions to users, for accurate lodging of support requests.Key Criteria: Previous experience in a similar role.IT Degree preferred.Demonstrated skills in the installation, testing, troubleshooting and maintenance of PC's, printers, software and information system security.Basic windows troubleshooting and hardware fault diagnosis, installations and maintenance. Exposure to Linux and Network support will be advantageous.ITIL Certification and/or experience with IT Support in an ITIL framework.Customer focused and strong record of success in the delivery of system support services with a proven ability to identify and manage stakeholder expectations.Applicants must be Australian citizens and eligible to obtain and maintain appropriate clearance.For the opportunity to become part of their high performing team and excellent culture, please click “apply now”. For a confidential discussion, please contact Wendy Hammond on 0466 596 260. Ref/ RANDEF At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      IT support in project environmentOpportunities to develop within the businessEnjoy flexibility and interesting work within our strong team cultureApply your talent where it counts as a Service Desk Administrator in our team located in Edinburgh Parks. About the Opportunity The Service Desk Administrator is a permanent full time opportunity and will work collaboratively with the wider Service Desk team. This role will add to a positive culture of triaging and supporting various client requests and (where required) will escalate requests for support to the relevant ICT teams for further support. About you As an ideal applicant for this opportunity, you'll have exposure to the following accountabilities: Respond and action Service Requests via various methods such as telephone calls, walk-ins, email and Service Desk administration software.Create and maintain high-value and relevant work instructions, processes and procedures for fellow team members and clients.Triage initial requests and raise for additional support to other teams as required.Perform PC support such as desktop deployments, rebuilds, repair and trouble-shooting.Update and maintain various ICT assets in relevant, asset management databases, including spot-checks and audits.Provide various first and second level support for users and stakeholders.Support ICT Projects.Deliver regular training sessions to users, for accurate lodging of support requests.Key Criteria: Previous experience in a similar role.IT Degree preferred.Demonstrated skills in the installation, testing, troubleshooting and maintenance of PC's, printers, software and information system security.Basic windows troubleshooting and hardware fault diagnosis, installations and maintenance. Exposure to Linux and Network support will be advantageous.ITIL Certification and/or experience with IT Support in an ITIL framework.Customer focused and strong record of success in the delivery of system support services with a proven ability to identify and manage stakeholder expectations.Applicants must be Australian citizens and eligible to obtain and maintain appropriate clearance.For the opportunity to become part of their high performing team and excellent culture, please click “apply now”. For a confidential discussion, please contact Wendy Hammond on 0466 596 260. Ref/ RANDEF At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Our client, a large global organisation, is growing their support team and as such are looking for 2 Service Desk / Help Desk support analyst for an initial 10 month contract based in wollongong. This position will see you providing both Phone and email support to clients within the technology space.We are looking for people that are able to start as soon as possible and are strong communicators with excellent customer service skills.Skills / Responsibilities:Previous O365, MS Office suite experienceActive DirectoryTroubleshooting experience across both Hardware and SoftwareStrong Customer Service SkillsPrevious experience working in a Service Desk / IT Support roleIf you are looking for your next long term challenge and would like to hear more, please send through an updated resume using the apply link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client, a large global organisation, is growing their support team and as such are looking for 2 Service Desk / Help Desk support analyst for an initial 10 month contract based in wollongong. This position will see you providing both Phone and email support to clients within the technology space.We are looking for people that are able to start as soon as possible and are strong communicators with excellent customer service skills.Skills / Responsibilities:Previous O365, MS Office suite experienceActive DirectoryTroubleshooting experience across both Hardware and SoftwareStrong Customer Service SkillsPrevious experience working in a Service Desk / IT Support roleIf you are looking for your next long term challenge and would like to hear more, please send through an updated resume using the apply link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Service Desk Manager is currently required for a 12 months fixed term assignment to join a leading education institution. You will be required to lead/ motivate a team of 5 Service Desk Analysts as well as report on KPIs to senior management. You will also be required to perform the following:Lead the Service Delivery team and monitor performance against targets and service standards Lead and manage monthly Operations Reporting with organisational areas across the Institute. Identify improvements to processes and take corrective action to ensure service standards are met and improved. Develop and implement appropriate client service standards in relation to information and communications technology support services Ensure compliance with the service standards relating to the provision of information and communications technology solutions support and investigate and rectify any instances of non-compliance Deliver timely reporting of service metrics including monthly ITS performance reporting Manage the purchasing and asset tracking of information and communications technology (ICT) goods and services. Contribute to the development of ITS plans, budgets, systems, policies and procedures to ensure compliance and exemplary practice Provide leadership to the Service Delivery team, especially in relation to communicating, upskilling and supporting them as part of service changes, new solutions and other practices within ITS To be successful in this position you will be an experienced Service Desk Manager who has lead IT Support teams. You will also have exceptional experience across service and customer delivery and be familiar with ITIL processes. Excellent communication, leadership and stakeholder engagement skills are a must. ITIL certificate would be an advantage. Apply now by using the link or email leonie.woodfine@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Service Desk Manager is currently required for a 12 months fixed term assignment to join a leading education institution. You will be required to lead/ motivate a team of 5 Service Desk Analysts as well as report on KPIs to senior management. You will also be required to perform the following:Lead the Service Delivery team and monitor performance against targets and service standards Lead and manage monthly Operations Reporting with organisational areas across the Institute. Identify improvements to processes and take corrective action to ensure service standards are met and improved. Develop and implement appropriate client service standards in relation to information and communications technology support services Ensure compliance with the service standards relating to the provision of information and communications technology solutions support and investigate and rectify any instances of non-compliance Deliver timely reporting of service metrics including monthly ITS performance reporting Manage the purchasing and asset tracking of information and communications technology (ICT) goods and services. Contribute to the development of ITS plans, budgets, systems, policies and procedures to ensure compliance and exemplary practice Provide leadership to the Service Delivery team, especially in relation to communicating, upskilling and supporting them as part of service changes, new solutions and other practices within ITS To be successful in this position you will be an experienced Service Desk Manager who has lead IT Support teams. You will also have exceptional experience across service and customer delivery and be familiar with ITIL processes. Excellent communication, leadership and stakeholder engagement skills are a must. ITIL certificate would be an advantage. Apply now by using the link or email leonie.woodfine@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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