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    3 jobs found for Service Desk Analyst

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      • melbourne, victoria
      • contract
      • AU$30.00 - AU$35.00 per hour
      • full-time
      Our leading client within the health sector is looking for an experienced Service desk Analyst to join their 10 person team. Please note before reading the position requirements due to the governments Covid-19 vaccination mandate to be considered for the role all Health related workers are required to be vaccinated by October 15 and fully vaccinated by December 15. In relation to the role:* You will be part of a supportive 10 person team supported by a great team leader with additional support provided by experienced escalation teams* There are numerous shifts and to be considered for the role you will need to have the flexability to work hours between 7am to 10pm Monday to Friday* The role is based in Footscray and although there is a work from home component you need to be willing to physically work from the Footscray site* The technology stack is Office, Active directory, Exchange, and some other specific health based applications * The team typically takes 250 - 350 calls a day* The initial contract period is 4 months but there is a strong chance of a 6 month extension after this initial 4 months If this sounds like the role for you please apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our leading client within the health sector is looking for an experienced Service desk Analyst to join their 10 person team. Please note before reading the position requirements due to the governments Covid-19 vaccination mandate to be considered for the role all Health related workers are required to be vaccinated by October 15 and fully vaccinated by December 15. In relation to the role:* You will be part of a supportive 10 person team supported by a great team leader with additional support provided by experienced escalation teams* There are numerous shifts and to be considered for the role you will need to have the flexability to work hours between 7am to 10pm Monday to Friday* The role is based in Footscray and although there is a work from home component you need to be willing to physically work from the Footscray site* The technology stack is Office, Active directory, Exchange, and some other specific health based applications * The team typically takes 250 - 350 calls a day* The initial contract period is 4 months but there is a strong chance of a 6 month extension after this initial 4 months If this sounds like the role for you please apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • AU$80,000 - AU$90,000, per year, Package
      • full-time
      Our clientAs an industry leader within their sector this organisation operating over 10 billion dollars’ worth of resources, has used the recent change in workplace flexibility to empower their employees to take more control of their work environments supporting a full capability to work from home unless there is a team social catch up (must be able to attend). This organisation is known to have a fantastic culture and promote those within the team to advance their careers even further. The RoleYou will be reporting into the Service Desk Team Leader, you will be the first point of contact for all things related to IT services providing fantastic customer service as you troubleshoot general technical issues and provide advice on General IT process and Practices. You will be required to managed assigned incidents and service requests using a variety of tools. As an organisation they want you to succeed and grow within the business they’re looking for ambitious individuals who want to be advancing their careers in the next few years potentially working in more advanced positions. Your Skills/Who you are3+ years’ experience in Service Desk EnvironmentPreviously worked in the utilities industry (Mandatory) Microsoft Application Stack ExperienceExperience using PowerShell ScriptingStrong communication skills both written and verbal.ITIL Foundation CertificateExperience using Service now ITSM or Similar. If this sounds like the role for you, please apply now, and for further information please contact Nicholas Schoerie at Nic.Schoerie@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our clientAs an industry leader within their sector this organisation operating over 10 billion dollars’ worth of resources, has used the recent change in workplace flexibility to empower their employees to take more control of their work environments supporting a full capability to work from home unless there is a team social catch up (must be able to attend). This organisation is known to have a fantastic culture and promote those within the team to advance their careers even further. The RoleYou will be reporting into the Service Desk Team Leader, you will be the first point of contact for all things related to IT services providing fantastic customer service as you troubleshoot general technical issues and provide advice on General IT process and Practices. You will be required to managed assigned incidents and service requests using a variety of tools. As an organisation they want you to succeed and grow within the business they’re looking for ambitious individuals who want to be advancing their careers in the next few years potentially working in more advanced positions. Your Skills/Who you are3+ years’ experience in Service Desk EnvironmentPreviously worked in the utilities industry (Mandatory) Microsoft Application Stack ExperienceExperience using PowerShell ScriptingStrong communication skills both written and verbal.ITIL Foundation CertificateExperience using Service now ITSM or Similar. If this sounds like the role for you, please apply now, and for further information please contact Nicholas Schoerie at Nic.Schoerie@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Our client, a large global organisation, is growing their support team and as such are looking for 2 Service Desk / Help Desk support analyst for an initial 10 month contract based in wollongong. This position will see you providing both Phone and email support to clients within the technology space.We are looking for people that are able to start as soon as possible and are strong communicators with excellent customer service skills.Skills / Responsibilities:Previous O365, MS Office suite experienceActive DirectoryTroubleshooting experience across both Hardware and SoftwareStrong Customer Service SkillsPrevious experience working in a Service Desk / IT Support roleIf you are looking for your next long term challenge and would like to hear more, please send through an updated resume using the apply link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client, a large global organisation, is growing their support team and as such are looking for 2 Service Desk / Help Desk support analyst for an initial 10 month contract based in wollongong. This position will see you providing both Phone and email support to clients within the technology space.We are looking for people that are able to start as soon as possible and are strong communicators with excellent customer service skills.Skills / Responsibilities:Previous O365, MS Office suite experienceActive DirectoryTroubleshooting experience across both Hardware and SoftwareStrong Customer Service SkillsPrevious experience working in a Service Desk / IT Support roleIf you are looking for your next long term challenge and would like to hear more, please send through an updated resume using the apply link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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