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    2 jobs found in ballarat, victoria

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        • ballarat, victoria
        • contract
        • AU$32.00 - AU$34.00 per hour
        • full-time
        State Government agency seeking experienced Customer Service professionals to assist with assessing and processing Home Builder Grant Applications.Duties will include but not limited to:Assisting with the assessment and processing of Home Builder Grant applicationsProviding excellent and efficient service to all customersTaking in bound calls assisting with customer queriesPrepare basic letters, emails and reports for both internal and external stakeholdersTo be successful you will have:Experience in reviewing/assessing applications or applying guidelines in a Government agencyExceptional customer service skillsThe ability problem solve and adapt to rapid changing environments Great attention to detail and ability to meet and exceed KPi'sIf this sounds like the role for please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        State Government agency seeking experienced Customer Service professionals to assist with assessing and processing Home Builder Grant Applications.Duties will include but not limited to:Assisting with the assessment and processing of Home Builder Grant applicationsProviding excellent and efficient service to all customersTaking in bound calls assisting with customer queriesPrepare basic letters, emails and reports for both internal and external stakeholdersTo be successful you will have:Experience in reviewing/assessing applications or applying guidelines in a Government agencyExceptional customer service skillsThe ability problem solve and adapt to rapid changing environments Great attention to detail and ability to meet and exceed KPi'sIf this sounds like the role for please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • ballarat, victoria
        • contract
        • AU$38.00 - AU$42.00, per hour, plus superannuation
        • full-time
        Our Ballarat based government client is seeking an Accounts Receivable Hardships & Complaints Officer to process Consumer Hardship Applications. This is a full time three month contract role, commencing ASAP. Purpose of role:-This is an Administrative support role requiring sound knowledge, experience and proficiency in financial assessment of consumer hardship and proven expertise in dealing with vulnerable customers.You will make informed decisions and/or make recommendations with timely, efficient and appropriate outcomes, meeting service delivery and compliance obligations. You'll also be required to process customer disputes to address complaints and take appropriate action, all with exceptional customer service skills. Requirements & Skills:Tertiary qualification in accounting/business management or a minimum of 3 years’ experience in a similar position.Financial Services industry experienceExperience working in accounts receivable and collections, with sound knowledge with debt collection complaint resolution, and consumer hardship assessment of vulnerable customers.Strong attention to detail skills with an ability to analyse financialsStrong analytical and problem solving skills Please reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for more information or apply here. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our Ballarat based government client is seeking an Accounts Receivable Hardships & Complaints Officer to process Consumer Hardship Applications. This is a full time three month contract role, commencing ASAP. Purpose of role:-This is an Administrative support role requiring sound knowledge, experience and proficiency in financial assessment of consumer hardship and proven expertise in dealing with vulnerable customers.You will make informed decisions and/or make recommendations with timely, efficient and appropriate outcomes, meeting service delivery and compliance obligations. You'll also be required to process customer disputes to address complaints and take appropriate action, all with exceptional customer service skills. Requirements & Skills:Tertiary qualification in accounting/business management or a minimum of 3 years’ experience in a similar position.Financial Services industry experienceExperience working in accounts receivable and collections, with sound knowledge with debt collection complaint resolution, and consumer hardship assessment of vulnerable customers.Strong attention to detail skills with an ability to analyse financialsStrong analytical and problem solving skills Please reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for more information or apply here. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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