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        • brisbane, queensland
        • temporary
        • full-time
        About the Opportunity:Randstad are currently partnering with a large State Government client. With continued growth in the Brisbane region, we are looking for experienced and high volume call centre professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced high volume call centre professionals who are seeking a temporary position. Randstad and are seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the CBD but also inner Brisbane regions, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!About the role Working in an inbound high volume call centre Providing extensive advice on state government legislation Assisting customers over the phone and emails on application processes Strong understanding over government terminology Have a strong understanding of working with childrens checks ASAP Start on a week to week contract Brisbane CBD Location - Close to public transport Key ResponsibilitiesResponding to customer enquiries via inbound phone callsWorking in a high volume organisation Provide an outstanding customer service experience to clients and customersHandle complaints in a highly professional mannerWork towards KPI’s Identify new opportunities through inbound and outbound channelsRequirementsSuccessful candidates will have a minimum of 1 year experience within Call Centre environment and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your call centre skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the Opportunity:Randstad are currently partnering with a large State Government client. With continued growth in the Brisbane region, we are looking for experienced and high volume call centre professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced high volume call centre professionals who are seeking a temporary position. Randstad and are seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the CBD but also inner Brisbane regions, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!About the role Working in an inbound high volume call centre Providing extensive advice on state government legislation Assisting customers over the phone and emails on application processes Strong understanding over government terminology Have a strong understanding of working with childrens checks ASAP Start on a week to week contract Brisbane CBD Location - Close to public transport Key ResponsibilitiesResponding to customer enquiries via inbound phone callsWorking in a high volume organisation Provide an outstanding customer service experience to clients and customersHandle complaints in a highly professional mannerWork towards KPI’s Identify new opportunities through inbound and outbound channelsRequirementsSuccessful candidates will have a minimum of 1 year experience within Call Centre environment and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your call centre skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a well known large Government Department on an exciting new opportunity. We are actively seeking for multiple resilient and motivated high volume call centre professionals who have previous experience working within a high volume capacity who will provide professional customer service to wider Queenslanders. Successful candidates will come from a background in high volume and present at least 2+ years of high volume inbound and outbound call centre experience. You will be persistent and will display negotiation skills when dealing with customers. Key Responsibilities:Provide high levels of professional customer service Adhere to client engagement standards Analysing and interpreting legislation Make good judgment in order to make effective decisions High level of accurate data entry Ensure you meet and comply with deadlines Experience achieving KPIS Will work as a team player Work collaboratively to identify improvements Required Skills:Experience in debt collection is highly desirable but not essentialExperience in a high volume inbound and outbound call centre mandatory Exceptional communication both written and verbalAbility to adapt to new systems Able to interact with a client base Show persistence when dealing with customers You will have high levels of resilience and negotiation skills Ability to interpret legislation What’s in it for you?You will receive the opportunity to further develop your skills whilst working for a Government department.Please click on the apply button to be considered for this amazing and rare opportunity. Due to the overwhelmingresponse, please appreciate that only successful candidates will be contacted to progress to the next stage.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a well known large Government Department on an exciting new opportunity. We are actively seeking for multiple resilient and motivated high volume call centre professionals who have previous experience working within a high volume capacity who will provide professional customer service to wider Queenslanders. Successful candidates will come from a background in high volume and present at least 2+ years of high volume inbound and outbound call centre experience. You will be persistent and will display negotiation skills when dealing with customers. Key Responsibilities:Provide high levels of professional customer service Adhere to client engagement standards Analysing and interpreting legislation Make good judgment in order to make effective decisions High level of accurate data entry Ensure you meet and comply with deadlines Experience achieving KPIS Will work as a team player Work collaboratively to identify improvements Required Skills:Experience in debt collection is highly desirable but not essentialExperience in a high volume inbound and outbound call centre mandatory Exceptional communication both written and verbalAbility to adapt to new systems Able to interact with a client base Show persistence when dealing with customers You will have high levels of resilience and negotiation skills Ability to interpret legislation What’s in it for you?You will receive the opportunity to further develop your skills whilst working for a Government department.Please click on the apply button to be considered for this amazing and rare opportunity. Due to the overwhelmingresponse, please appreciate that only successful candidates will be contacted to progress to the next stage.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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