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4 jobs found in Brisbane, Queensland

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    • brisbane, queensland
    • permanent
    • AU$46.00 per hour
    • full-time
    Randstad are excited to be recruiting for our valued Federal Government client who are seeking an experienced Team Supervisor to join their ever growing department. The department is the front line of customer service for jobseekers, employers and members of the public facing significant or complex challenges regarding employment. You will be responsible for supporting the team in handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Team Supervisor:Monday to Friday rostered between 8am to 6pm, full time positionSupport and train your team while role modeling Department valuesMonitor quality and allocate workloads Resolve escalated enquiries through investigation and analysisPrepare correspondence and documentation.We are looking for candidates with who have:Experience in a Supervisor role fostering team culture Willingness to train and adapt to individual needsExperience handling complex calls and enquiriesThe ability to work in a busy environment with efficient organizational skillsHighly developed oral and written communicationNegotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentContribute to the Departments environment and growthAttractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are excited to be recruiting for our valued Federal Government client who are seeking an experienced Team Supervisor to join their ever growing department. The department is the front line of customer service for jobseekers, employers and members of the public facing significant or complex challenges regarding employment. You will be responsible for supporting the team in handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Team Supervisor:Monday to Friday rostered between 8am to 6pm, full time positionSupport and train your team while role modeling Department valuesMonitor quality and allocate workloads Resolve escalated enquiries through investigation and analysisPrepare correspondence and documentation.We are looking for candidates with who have:Experience in a Supervisor role fostering team culture Willingness to train and adapt to individual needsExperience handling complex calls and enquiriesThe ability to work in a busy environment with efficient organizational skillsHighly developed oral and written communicationNegotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentContribute to the Departments environment and growthAttractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$36.00 - AU$36.00, per hour, + superannuation
    • full-time
    Randstad are excited to be recruiting for our valued client who are on the lookout for experienced contact centre professionals who want to join a growing Federal Government department as a Customer Service Officer. You will be respectful and energetic to maintain a positive outlook. The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday rostered between 8am to 6pm, full time positionHigh volume inbound callsResolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with who have:Experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed oral and written communicationNegotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are excited to be recruiting for our valued client who are on the lookout for experienced contact centre professionals who want to join a growing Federal Government department as a Customer Service Officer. You will be respectful and energetic to maintain a positive outlook. The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday rostered between 8am to 6pm, full time positionHigh volume inbound callsResolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with who have:Experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed oral and written communicationNegotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • AU$44.00 - AU$50.00, per hour, + super
    • full-time
    Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS5 Case Manager positions.Your new position As a Case Manager, your duties will be: Managing a large portfolio of clientsCase Handling and InvestigationRisk Assessment and MitigationClaims Reports and DocumentationLiaising with internal and external stakeholdersInterpreting and applying relevant legislation Your Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Previous experience in case processing is preferredAbility to handle difficult conversations with sensitivity and empathyManaging a high case workloadAbility to adapt in a high pressure environmentHave a proactive approachAs this is a Federal Government position to be eligible for this position your must be an Australian citizenPrevious experience working at Work Cover or the disability services is favourable What You’ll Receive$45-$50 per hour plus superAbility to work within a high achieving team within a large Federal Government DepartmentQuality supervision with great training and career development supportHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS5 Case Manager positions.Your new position As a Case Manager, your duties will be: Managing a large portfolio of clientsCase Handling and InvestigationRisk Assessment and MitigationClaims Reports and DocumentationLiaising with internal and external stakeholdersInterpreting and applying relevant legislation Your Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Previous experience in case processing is preferredAbility to handle difficult conversations with sensitivity and empathyManaging a high case workloadAbility to adapt in a high pressure environmentHave a proactive approachAs this is a Federal Government position to be eligible for this position your must be an Australian citizenPrevious experience working at Work Cover or the disability services is favourable What You’ll Receive$45-$50 per hour plus superAbility to work within a high achieving team within a large Federal Government DepartmentQuality supervision with great training and career development supportHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • full-time
    Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS6 Internal Review Officer positions.Your new position As a Internal Review Officer your duties will be: Managing a large portfolio of clients Case Handling and Investigation Risk Assessment and Mitigation Claims Reports and Documentation Liaising with internal and external stakeholders Interpreting and applying relevant legislationYour Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful: Previous experience in case processing is preferred Team leadership Ability to handle difficult conversations with sensitivity and empathy Managing a high case workload Ability to adapt in a high pressure environment Have a proactive approach As this is a Federal Government position to be eligible for this position your must be an Australian citizen Previous experience working at Work Cover or the disability services is favourableWhat You’ll Receive $66 per hour plus super Ability to work within a high achieving team within a large Federal Government Department Quality supervision with great training and career development supportHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS6 Internal Review Officer positions.Your new position As a Internal Review Officer your duties will be: Managing a large portfolio of clients Case Handling and Investigation Risk Assessment and Mitigation Claims Reports and Documentation Liaising with internal and external stakeholders Interpreting and applying relevant legislationYour Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful: Previous experience in case processing is preferred Team leadership Ability to handle difficult conversations with sensitivity and empathy Managing a high case workload Ability to adapt in a high pressure environment Have a proactive approach As this is a Federal Government position to be eligible for this position your must be an Australian citizen Previous experience working at Work Cover or the disability services is favourableWhat You’ll Receive $66 per hour plus super Ability to work within a high achieving team within a large Federal Government Department Quality supervision with great training and career development supportHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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