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        • caloundra, queensland
        • contract
        • full-time
        With continued growth within the Sunshine Coast region, we are looking for 2 experienced communications officers to join a large state government department on an inital 6 month contract.In the role of Communications Officer you will actively participate as a member of the Communications Team to advise on, develop, implement and provide communications services for community engagement, stakeholder relationship management, issues management, media relations, executive correspondence and internal communications to ensure effective relationship outcomes for the North Coast Region. Accountabilities include:Assist the Communications Team provide communications advice and support to regional staff on risk assessment, issues management, community consultation and communications strategies using appropriate communication tools.Coordinate and write media statements, responses to media inquiries, speech notes and other communication material for the Minister’s office and senior management.Assist with and undertake community engagement and stakeholder consultation activities during project development and delivery.Develop and implement communications strategies and activities which assist the region to achieve its strategic objectives.Gather information and write articles for various publications, including staff magazines, newsletters and information brochures, and prepare promotional materials.Coordinate and update the content of the region’s communication intranet and internet pages to ensure relevance to projects and initiatives.Benefits of choosing Randstad We value our contractors. So in addition to benefits from your new employer, we also offer you,Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWe offer three pay runs a week Plus moreWhat nowAre you ready to take the next step in your career? If you meet the essential criteria and have the required experience send your resume now. If you have any questions or perhaps your resume isn’t up to date with your current role email darren.savage@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        With continued growth within the Sunshine Coast region, we are looking for 2 experienced communications officers to join a large state government department on an inital 6 month contract.In the role of Communications Officer you will actively participate as a member of the Communications Team to advise on, develop, implement and provide communications services for community engagement, stakeholder relationship management, issues management, media relations, executive correspondence and internal communications to ensure effective relationship outcomes for the North Coast Region. Accountabilities include:Assist the Communications Team provide communications advice and support to regional staff on risk assessment, issues management, community consultation and communications strategies using appropriate communication tools.Coordinate and write media statements, responses to media inquiries, speech notes and other communication material for the Minister’s office and senior management.Assist with and undertake community engagement and stakeholder consultation activities during project development and delivery.Develop and implement communications strategies and activities which assist the region to achieve its strategic objectives.Gather information and write articles for various publications, including staff magazines, newsletters and information brochures, and prepare promotional materials.Coordinate and update the content of the region’s communication intranet and internet pages to ensure relevance to projects and initiatives.Benefits of choosing Randstad We value our contractors. So in addition to benefits from your new employer, we also offer you,Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWe offer three pay runs a week Plus moreWhat nowAre you ready to take the next step in your career? If you meet the essential criteria and have the required experience send your resume now. If you have any questions or perhaps your resume isn’t up to date with your current role email darren.savage@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad has partnered with a large Federal Government Department on a new exciting opportunity. With continued growth within the Brisbane region our client is looking for new talent in the market. We are looking for experienced Dispute Resolutions officers to work within a call centre environment. About the roleYou would be responsible for the day to day operations for managing and accessing an individual caseload of complaints relating to student loans in line with procedures, provider profiles and assessments. The successful candidate will be engaged to work with the client to make reasonable judgement whether a Help Debt was inappropriate incurred. Part of the role is to use reasonable decision making skills, researching, analysing law and policies to identify possible errors. The successful candidate will be required to educate provider actions and draf Statements with recommendations for re-credit or no-credit of the debt. About you- Proven experience within Complaint Handling and Dispute Resolutions- Proven experience in a call centre - You will have experience working with a diverse range of clients- Excellent customer service skills, both written and verbal - Ability to translate Government legislation - Demostrates commitment to quality customer service To apply for this position you must be an Australian Citizen. What's in for you- Exposure to a Federal Government Department - $42 per hour plus super- Monday to Friday - Immediate start - until December 2021 You will receive the opportunity to further develop your skills whilst working for a Government department.If you meet the above criteria and are interested in the position. Please click apply now. Please note only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad has partnered with a large Federal Government Department on a new exciting opportunity. With continued growth within the Brisbane region our client is looking for new talent in the market. We are looking for experienced Dispute Resolutions officers to work within a call centre environment. About the roleYou would be responsible for the day to day operations for managing and accessing an individual caseload of complaints relating to student loans in line with procedures, provider profiles and assessments. The successful candidate will be engaged to work with the client to make reasonable judgement whether a Help Debt was inappropriate incurred. Part of the role is to use reasonable decision making skills, researching, analysing law and policies to identify possible errors. The successful candidate will be required to educate provider actions and draf Statements with recommendations for re-credit or no-credit of the debt. About you- Proven experience within Complaint Handling and Dispute Resolutions- Proven experience in a call centre - You will have experience working with a diverse range of clients- Excellent customer service skills, both written and verbal - Ability to translate Government legislation - Demostrates commitment to quality customer service To apply for this position you must be an Australian Citizen. What's in for you- Exposure to a Federal Government Department - $42 per hour plus super- Monday to Friday - Immediate start - until December 2021 You will receive the opportunity to further develop your skills whilst working for a Government department.If you meet the above criteria and are interested in the position. Please click apply now. Please note only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad has partnered with a large Federal Government Department on a new exciting opportunity. With continued growth within the Brisbane region our client is looking for new talent in the market. We are looking for experienced Dispute Resolutions officers to work within a call centre environment. About the roleYou would be responsible for the day to day operations for managing and accessing an individual caseload of complaints relating to student loans in line with procedures, provider profiles and assessments. The successful candidate will be engaged to work with the client to make reasonable judgement whether a Help Debt was inappropriate incurred. Part of the role is to use reasonable decision making skills, researching, analysing law and policies to identify possible errors. The successful candidate will be required to educate provider actions and draf Statements with recommendations for re-credit or no-credit of the debt. About you- Proven experience within Complaint Handling and Dispute Resolutions- Proven experience in a call centre - You will have experience working with a diverse range of clients- Excellent customer service skills, both written and verbal - Ability to translate Government legislation - Demostrates commitment to quality customer service What's in for you- Exposure to a Federal Government Department - $42 per hour plus super- Monday to Friday - Immediate start - until December 2021 You will receive the opportunity to further develop your skills whilst working for a Government department.If you meet the above criteria and are interested in the position. Please click apply now. Please note only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad has partnered with a large Federal Government Department on a new exciting opportunity. With continued growth within the Brisbane region our client is looking for new talent in the market. We are looking for experienced Dispute Resolutions officers to work within a call centre environment. About the roleYou would be responsible for the day to day operations for managing and accessing an individual caseload of complaints relating to student loans in line with procedures, provider profiles and assessments. The successful candidate will be engaged to work with the client to make reasonable judgement whether a Help Debt was inappropriate incurred. Part of the role is to use reasonable decision making skills, researching, analysing law and policies to identify possible errors. The successful candidate will be required to educate provider actions and draf Statements with recommendations for re-credit or no-credit of the debt. About you- Proven experience within Complaint Handling and Dispute Resolutions- Proven experience in a call centre - You will have experience working with a diverse range of clients- Excellent customer service skills, both written and verbal - Ability to translate Government legislation - Demostrates commitment to quality customer service What's in for you- Exposure to a Federal Government Department - $42 per hour plus super- Monday to Friday - Immediate start - until December 2021 You will receive the opportunity to further develop your skills whilst working for a Government department.If you meet the above criteria and are interested in the position. Please click apply now. Please note only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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