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      • melbourne, victoria
      • contract
      • full-time
      The APS4 Operations and Housing Support Officer is a team membership position that will work within defined parameters relating to their area of responsibility. It will apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to the agencies objectives. The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex inquiries.Key responsibilites, but not limited to: Undertaking delegated decisions and supporting delivery with reviewing, assessing and approving participant’s plans, schedule reviews, assistive technology, payments and access tasks.Assessing, reviewing and providing feedback on planning decisions in accordance with the agencies Act, Rules and relevant guidance.Undertaking record keeping activities, including adhering to process guidelines and standard operating procedures.Researching and reviewing decisions regarding routine cases and managing moderately complex cases with the assistance of staff at higher classification levels.Providing support and mentoring to enhance team development, decision making, technical skills and knowledge in planning delegate decisions.Monitoring and analysing quality outcomes and results to identify trends, tailoring regular training and support functions to improve results.Supporting the leadership team to develop and implement improvement strategies.Working with stakeholders to promote services and functions, and build stakeholder knowledge of planning decision making and procedures.Supporting the delivery and implementation of branch projects as required.To be successful, you must: Sound understanding of relevant statutory, regulatory and policy frameworks in order to draw conclusions, interpret and apply guidance material and resolve recurring problemsExperience being accountable for monitoring emerging issues to identify impact on tasks and identifying and mitigating risks that will impact on own and team work outcomes.Ability to work independently to manage specific tasks, processes or activities against stated objectives with supervision generally limited to complex tasks or unfamiliar situations.Ability to communicate effectively with stakeholders is in terms of comprehensive advice, support and resolution of issues.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The APS4 Operations and Housing Support Officer is a team membership position that will work within defined parameters relating to their area of responsibility. It will apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to the agencies objectives. The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex inquiries.Key responsibilites, but not limited to: Undertaking delegated decisions and supporting delivery with reviewing, assessing and approving participant’s plans, schedule reviews, assistive technology, payments and access tasks.Assessing, reviewing and providing feedback on planning decisions in accordance with the agencies Act, Rules and relevant guidance.Undertaking record keeping activities, including adhering to process guidelines and standard operating procedures.Researching and reviewing decisions regarding routine cases and managing moderately complex cases with the assistance of staff at higher classification levels.Providing support and mentoring to enhance team development, decision making, technical skills and knowledge in planning delegate decisions.Monitoring and analysing quality outcomes and results to identify trends, tailoring regular training and support functions to improve results.Supporting the leadership team to develop and implement improvement strategies.Working with stakeholders to promote services and functions, and build stakeholder knowledge of planning decision making and procedures.Supporting the delivery and implementation of branch projects as required.To be successful, you must: Sound understanding of relevant statutory, regulatory and policy frameworks in order to draw conclusions, interpret and apply guidance material and resolve recurring problemsExperience being accountable for monitoring emerging issues to identify impact on tasks and identifying and mitigating risks that will impact on own and team work outcomes.Ability to work independently to manage specific tasks, processes or activities against stated objectives with supervision generally limited to complex tasks or unfamiliar situations.Ability to communicate effectively with stakeholders is in terms of comprehensive advice, support and resolution of issues.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • contract
      • full-time
      The APS3 Front of House position is a team membership position, located in Boronia VIC, and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior individuals within their management structure.The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.Key responsibilies for this role: Providing counter/reception support for the local office including participant enquiries in the self-help kiosks.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Interrogating the agency Business system to identify appropriate actions.Supporting planning teams by actioning planning tasks that do not require delegation.Undertaking a range of data entry activities.Receiving and recording complaints and other feedback in the agency Business systems.To be successful in this role, you must: Experience delivering effective customer service and providing quality accurate and consistent advice.Experience with dealing with challenging conversations and behavioursIntermediate experience with computer/software applications - Microsoft Office computer based workCurrent working with childrens check Undergo Baseline Security Clearance, if successful How to apply:If you have the relevant skills that match this position, please send an updated copy of your CV to daniela.dragovic@randstad.com.au, or click 'APPLY NOW' At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The APS3 Front of House position is a team membership position, located in Boronia VIC, and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior individuals within their management structure.The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.Key responsibilies for this role: Providing counter/reception support for the local office including participant enquiries in the self-help kiosks.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Interrogating the agency Business system to identify appropriate actions.Supporting planning teams by actioning planning tasks that do not require delegation.Undertaking a range of data entry activities.Receiving and recording complaints and other feedback in the agency Business systems.To be successful in this role, you must: Experience delivering effective customer service and providing quality accurate and consistent advice.Experience with dealing with challenging conversations and behavioursIntermediate experience with computer/software applications - Microsoft Office computer based workCurrent working with childrens check Undergo Baseline Security Clearance, if successful How to apply:If you have the relevant skills that match this position, please send an updated copy of your CV to daniela.dragovic@randstad.com.au, or click 'APPLY NOW' At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • AU$132,950 - AU$150,689, per year, Attractive salary, 15.4% super!
      • full-time
      Are you looking for an opportunity to work in the government sector doing meaningful, diverse and challenging work? Or are you currently a professional within a legal field in Government and would like to upgrade to an ongoing role within a large Federal Government Organisation? If so, we want to hear from you. You’ll be doing work you can’t do anywhere else and making a real difference to the economic and social wellbeing of Australians by challenging yourself and delivering a world class client experience. For the right people a competitive salary, 15.4% Super, generous leave structure, work/life balance and the opportunity to become part of an award‑winning and highly professional organisation awaits. About these roles:You will be joining an elite team of tax law specialists in their Tax Counsel Network (TCN) and Policy, Analysis and Legislation (PAL) areas.As a TCN Law Interpretation Specialist you will be tasked with leading and coordinating technically complex or sensitive law interpretation work programs or projects that have strategic and operational significance. To be successful in this role you will be able to demonstrate an extensive understanding of the application of tax and superannuation laws and policies in a commercial and community context. Your ability to research, analyse, apply your expertise and provide expert advice on the highest risk and most important issues to executives and external stakeholders will be demonstrated by your career experience. TCN roles require recognised qualifications in a tax, business or law-related discipline.As a PAL Law Interpretation Specialist, development, design and analysis of policy proposals will be your focus. With an integrated tax design approach using your professional qualifications and skills to properly assess changes to legislation, policies and practices. An improved client experience which is more streamlined will be paramount as you champion the simplification of tax and superannuation laws. The ideal candidate has:future focused with expert knowledge of tax and superannuation laws and policies with exemplary law interpretation skillsa strong desire to lead and provide technical expertise ensuring integrated tax design objectives are met in the development of policy and draft lawintegrity, making ethical decisions that demonstrate respect and understanding of the organisation’s cultural traitsresolution skills with proven ability across complex tax technical issuesleadership and able to manage and develop small teams of junior tax specialistsstrategic direction including an extensive understanding of the broader impacts of legislative/policy changes on organisations and the communitya collaborative communicative approach working with stakeholders on highly sensitive and contested tax issuesTo work with this organisation you will need to agree to pre-engagement integrity checks and either have a Baseline security clearance or the ability to obtain one. What next: **Please note only applications received by 15th September at 12pm will be accepted**Your application will include a 500 word statement of suitability and a CV outlining your qualifications and experience. If you believe you are a workforce star who fits the above key skills then we want to hear from you. Time and the opportunity to apply for this role is limited, so apply with us today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking for an opportunity to work in the government sector doing meaningful, diverse and challenging work? Or are you currently a professional within a legal field in Government and would like to upgrade to an ongoing role within a large Federal Government Organisation? If so, we want to hear from you. You’ll be doing work you can’t do anywhere else and making a real difference to the economic and social wellbeing of Australians by challenging yourself and delivering a world class client experience. For the right people a competitive salary, 15.4% Super, generous leave structure, work/life balance and the opportunity to become part of an award‑winning and highly professional organisation awaits. About these roles:You will be joining an elite team of tax law specialists in their Tax Counsel Network (TCN) and Policy, Analysis and Legislation (PAL) areas.As a TCN Law Interpretation Specialist you will be tasked with leading and coordinating technically complex or sensitive law interpretation work programs or projects that have strategic and operational significance. To be successful in this role you will be able to demonstrate an extensive understanding of the application of tax and superannuation laws and policies in a commercial and community context. Your ability to research, analyse, apply your expertise and provide expert advice on the highest risk and most important issues to executives and external stakeholders will be demonstrated by your career experience. TCN roles require recognised qualifications in a tax, business or law-related discipline.As a PAL Law Interpretation Specialist, development, design and analysis of policy proposals will be your focus. With an integrated tax design approach using your professional qualifications and skills to properly assess changes to legislation, policies and practices. An improved client experience which is more streamlined will be paramount as you champion the simplification of tax and superannuation laws. The ideal candidate has:future focused with expert knowledge of tax and superannuation laws and policies with exemplary law interpretation skillsa strong desire to lead and provide technical expertise ensuring integrated tax design objectives are met in the development of policy and draft lawintegrity, making ethical decisions that demonstrate respect and understanding of the organisation’s cultural traitsresolution skills with proven ability across complex tax technical issuesleadership and able to manage and develop small teams of junior tax specialistsstrategic direction including an extensive understanding of the broader impacts of legislative/policy changes on organisations and the communitya collaborative communicative approach working with stakeholders on highly sensitive and contested tax issuesTo work with this organisation you will need to agree to pre-engagement integrity checks and either have a Baseline security clearance or the ability to obtain one. What next: **Please note only applications received by 15th September at 12pm will be accepted**Your application will include a 500 word statement of suitability and a CV outlining your qualifications and experience. If you believe you are a workforce star who fits the above key skills then we want to hear from you. Time and the opportunity to apply for this role is limited, so apply with us today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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