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4 jobs found in New South Wales

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    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$35.00 per hour
    • full-time
    We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$32.00, per hour, Super
    • full-time
    Scheduler / Dispatcher Multiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Scheduler / Dispatcher Multiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30 - AU$32, per year, Super
    • full-time
    Scheduler / DispatcherMultiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Scheduler / DispatcherMultiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gosford, new south wales
    • temporary
    • AU$31 - AU$31, per year, Super & discounts to leading retailers
    • full-time
    Potential to work from the comfort of your own home! (post training)35 hours per weekAssignment until end of year, with the potential to extend!Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsFlexibility and commitment to a 24 hour, 7 day week rosterDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractComputer literatePrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Samantha on 02 4032 7361 or Samantha.Tuinukuafe@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Potential to work from the comfort of your own home! (post training)35 hours per weekAssignment until end of year, with the potential to extend!Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsFlexibility and commitment to a 24 hour, 7 day week rosterDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractComputer literatePrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Samantha on 02 4032 7361 or Samantha.Tuinukuafe@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Explore over 4 jobs in New South Wales

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