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        • chatswood, new south wales
        • permanent
        • AU$57,000 - AU$63,000, per year, super, product discounts
        • full-time
        Insurance Customer Service - Home OR Motor claimsGlobal insurance company offering ongoing supportive training & development$57,000 - $63,000 + super (depending on experience)Conveniently located near public transport - Chatswood station - close to cafes/shopsWork from home 3 days / week - 2 days in the office **6 month FTC with a definite view to permanencyAbout the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleJoin an extremely great cultured global insurance company in their claims team where you will be dealing with claims within Home & contents OR Motor claims. The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across day to day management of customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending correspondenceEscalate specific interactions and scenarios to seniors and team leaderManagement of the claim and identify potential fraud claimsSkills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibilityBenefits & Culture6-8 weeks training providedJoining a dynamic team with great culture and values - very low turnoverOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverseHow to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au You must be an Ausralian Citizen or P.R. to apply.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Insurance Customer Service - Home OR Motor claimsGlobal insurance company offering ongoing supportive training & development$57,000 - $63,000 + super (depending on experience)Conveniently located near public transport - Chatswood station - close to cafes/shopsWork from home 3 days / week - 2 days in the office **6 month FTC with a definite view to permanencyAbout the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleJoin an extremely great cultured global insurance company in their claims team where you will be dealing with claims within Home & contents OR Motor claims. The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across day to day management of customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending correspondenceEscalate specific interactions and scenarios to seniors and team leaderManagement of the claim and identify potential fraud claimsSkills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibilityBenefits & Culture6-8 weeks training providedJoining a dynamic team with great culture and values - very low turnoverOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverseHow to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au You must be an Ausralian Citizen or P.R. to apply.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chatswood, new south wales
        • permanent
        • AU$70,000 - AU$80,000, per year, Superannuation
        • full-time
        The CompanyThis is an exclusive opportunity to join Australia and New Zealand's leading distributor of consumer electronics. This company is also a reputable manufacturer of home appliances, with an extensive range of products and well-recognised brands. For the successful candidate, you will be welcomed into their dynamic team based in the brand new, luxurious Chatswood headquarters. The RoleWe are seeking a seasoned Customer Service Team Leader to nurture and mentor a team of call centre representatives. This role has a clear development plan for the right person, with the plan to progress into the Customer Service Manager within 12-18 months. The duties of the Call Centre Team Leader include:Coach and educate the Customer Care agents in soft skills, technical process and product knowledgeConduct monthly one-on-one’s with each team member to measure performance against KPIsInduct, mentor and coach new staff and provide ongoing training to the wider team Assist with the implementation of new customer service technology and processes Monitor calls, email and chat quality and generate reports based on the data The BenefitsA clear 12-18 month career progression plan to grow into the Customer Service ManagerBeautiful, brand-new office based in the heart of ChatswoodFriendly team who enjoy socialising togetherTeam birthday and milestone celebrationsStable permanent, full-time opportunityGenerous salary on offer3-minute walk from the Train Station, Metro Station and bus depot2-minute walk to Westfield Chatswood and Chatswood Chase About YouThe ideal candidate will demonstrate the following skills, experience and competencies:2 - 6 years experience within a Team Leader or Manager role within a Customer Service, Call Centre, Sales or Service environmentProven ability to coach, mentor and develop staffNatural ability to motivate the team and acknowledge their successA clear understanding of performance management and handling difficult conversationsWarm, calm, friendly nature with a passion for customer careNext StepsTo register your interest click “APPLY NOW”. Alternatively, please email your resume to nadine.noaman@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The CompanyThis is an exclusive opportunity to join Australia and New Zealand's leading distributor of consumer electronics. This company is also a reputable manufacturer of home appliances, with an extensive range of products and well-recognised brands. For the successful candidate, you will be welcomed into their dynamic team based in the brand new, luxurious Chatswood headquarters. The RoleWe are seeking a seasoned Customer Service Team Leader to nurture and mentor a team of call centre representatives. This role has a clear development plan for the right person, with the plan to progress into the Customer Service Manager within 12-18 months. The duties of the Call Centre Team Leader include:Coach and educate the Customer Care agents in soft skills, technical process and product knowledgeConduct monthly one-on-one’s with each team member to measure performance against KPIsInduct, mentor and coach new staff and provide ongoing training to the wider team Assist with the implementation of new customer service technology and processes Monitor calls, email and chat quality and generate reports based on the data The BenefitsA clear 12-18 month career progression plan to grow into the Customer Service ManagerBeautiful, brand-new office based in the heart of ChatswoodFriendly team who enjoy socialising togetherTeam birthday and milestone celebrationsStable permanent, full-time opportunityGenerous salary on offer3-minute walk from the Train Station, Metro Station and bus depot2-minute walk to Westfield Chatswood and Chatswood Chase About YouThe ideal candidate will demonstrate the following skills, experience and competencies:2 - 6 years experience within a Team Leader or Manager role within a Customer Service, Call Centre, Sales or Service environmentProven ability to coach, mentor and develop staffNatural ability to motivate the team and acknowledge their successA clear understanding of performance management and handling difficult conversationsWarm, calm, friendly nature with a passion for customer careNext StepsTo register your interest click “APPLY NOW”. Alternatively, please email your resume to nadine.noaman@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$61,500 per year
        • full-time
        Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About YouExperience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre, Insurance or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About YouExperience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre, Insurance or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28.86 - AU$32.03, per hour, plus super
        • full-time
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and endless career development opportunities. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleProvide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional mannerEnsure customer records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for customer serviceBanking or contact centre experience is desired, but not essentialYour benefitsDetailed training and ongoing supportCareer progression opportunities in a growing industryCBD location, close to public transportA diverse and vibrant cultureCompetitive salary Your next stepTo launch your career click 'apply now', or email your resume to Hollie Carwardine (hollie.carwardine@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and endless career development opportunities. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleProvide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional mannerEnsure customer records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for customer serviceBanking or contact centre experience is desired, but not essentialYour benefitsDetailed training and ongoing supportCareer progression opportunities in a growing industryCBD location, close to public transportA diverse and vibrant cultureCompetitive salary Your next stepTo launch your career click 'apply now', or email your resume to Hollie Carwardine (hollie.carwardine@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bankstown, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super + annual bonuses
        • full-time
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift which varies from 9.30am - 6:00pm, 10:00am - 6:30pm and 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift which varies from 9.30am - 6:00pm, 10:00am - 6:30pm and 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$32.00 - AU$33.00 per hour
        • full-time
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$30.00 - AU$31.00 per hour
        • full-time
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • contract
        • AU$50,000 - AU$51,000, per year, + Super
        • full-time
        The Company This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centers worldwide. They pride themselves on their exceptional service, with a focus on delivering customer solutions and sales support. They are now looking to expand their team further adding four individuals who encompass these qualities to their diverse workforce. What is the role?An exciting opportunity has arisen for four call center operators to join this prestigious car brand as a customer service representative. Initially, these positions will be a 6-month Fixed Term Contract with the potential for further extension.. Answer inbound calls to service customers, dealership staff and stakeholders with requestsProvide solutions focussed support in response to complaints Communicating with customers through social media, phone, email and webchatDiverse administrative tasks including database management, email correspondence and moreWhat can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany-wide health & wellbeing initiativesWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine care Maturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8-hour shift between 10:30am - 7:00pm (Monday to Friday)** Full work rights (Citizenship or Residency) is required to apply **Sounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps.In response to Covid-19 all interviews are being held virtually.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centers worldwide. They pride themselves on their exceptional service, with a focus on delivering customer solutions and sales support. They are now looking to expand their team further adding four individuals who encompass these qualities to their diverse workforce. What is the role?An exciting opportunity has arisen for four call center operators to join this prestigious car brand as a customer service representative. Initially, these positions will be a 6-month Fixed Term Contract with the potential for further extension.. Answer inbound calls to service customers, dealership staff and stakeholders with requestsProvide solutions focussed support in response to complaints Communicating with customers through social media, phone, email and webchatDiverse administrative tasks including database management, email correspondence and moreWhat can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany-wide health & wellbeing initiativesWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine care Maturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8-hour shift between 10:30am - 7:00pm (Monday to Friday)** Full work rights (Citizenship or Residency) is required to apply **Sounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps.In response to Covid-19 all interviews are being held virtually.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • permanent
        • AU$60,000 - AU$65,000, per year, super
        • full-time
        Your New RoleAs the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer complaints. Working for an Australian retail company in a vibrant and fast paced customer service team. This business is renowned for their sustainable work practices and reducing environmental impact. Your main responsibilities will include:Liaising with customers via phone, email and online chatProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedListening to customers complaints and promptly provide solutions Log and update all information in the system correctlyYour profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:MUST have at least 2 years customer care, complaint resolution, claims, customer service or disputes experienceExperience using a CRM systemA 'can-do' attitude and willingness to learnIntermediate MS Office skills Benefits to you:Start ASAPFlexible work optionsCompetitive salaryWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for an experienced Customer Service Representatives to join a busy role. If this role sounds like something you would be interested in. Please click APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleAs the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer complaints. Working for an Australian retail company in a vibrant and fast paced customer service team. This business is renowned for their sustainable work practices and reducing environmental impact. Your main responsibilities will include:Liaising with customers via phone, email and online chatProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedListening to customers complaints and promptly provide solutions Log and update all information in the system correctlyYour profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:MUST have at least 2 years customer care, complaint resolution, claims, customer service or disputes experienceExperience using a CRM systemA 'can-do' attitude and willingness to learnIntermediate MS Office skills Benefits to you:Start ASAPFlexible work optionsCompetitive salaryWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for an experienced Customer Service Representatives to join a busy role. If this role sounds like something you would be interested in. Please click APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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