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    4 jobs found in New South Wales

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      • sydney, new south wales
      • contract
      • full-time
      We have an exciting opportunity for a Leading FMCG Organisation About the role: Connect, support and grow our clients' customers by providing category leading service. Outcomes include growing our customer engagement scores at the time of order placement. These duties include: Consistently provide excellent customer conversationsAccurate and timely order processingHandle disputes in a friendly professional mannerIncrease our sales at the time of order by leveraging opportunities such as Sales Drive, Deals and promoting new products. Provide consistent levels of service by being in the queue as scheduled. Accurately raise Service Requests with detailed information and expectations managed with customers. Perform Operational Tasks as rostered.Communicate with stakeholders in a professional manner. About the ideal candidate:You will have worked in a similar role, and ideally with have the following attributes:Being able to think on your feetLook into problems and manage upset customersTake initiative and make decisionsCall Centre experienceWhat’s in it for you? Working as a contractor with Randstad comes with many benefits including:Access to our benefits platforms offering discounts at a range of huge retailers 3 x pay runs per week ensuring you are always paid within the weekExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling servicesIf this is of interest, please send your CV along with a cover letter to daniel.perry@randstad.com.au or apply below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have an exciting opportunity for a Leading FMCG Organisation About the role: Connect, support and grow our clients' customers by providing category leading service. Outcomes include growing our customer engagement scores at the time of order placement. These duties include: Consistently provide excellent customer conversationsAccurate and timely order processingHandle disputes in a friendly professional mannerIncrease our sales at the time of order by leveraging opportunities such as Sales Drive, Deals and promoting new products. Provide consistent levels of service by being in the queue as scheduled. Accurately raise Service Requests with detailed information and expectations managed with customers. Perform Operational Tasks as rostered.Communicate with stakeholders in a professional manner. About the ideal candidate:You will have worked in a similar role, and ideally with have the following attributes:Being able to think on your feetLook into problems and manage upset customersTake initiative and make decisionsCall Centre experienceWhat’s in it for you? Working as a contractor with Randstad comes with many benefits including:Access to our benefits platforms offering discounts at a range of huge retailers 3 x pay runs per week ensuring you are always paid within the weekExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling servicesIf this is of interest, please send your CV along with a cover letter to daniel.perry@randstad.com.au or apply below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • chullora, new south wales
      • temporary
      • AU$28.00 - AU$30.00, per hour, super + overtime
      • full-time
      Your New RoleWork for one of Australia’s most renowned retail companies in a vibrant and busy customer service team located in Chullora. As the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer queries.Your Main ResponsibilitiesLiaise with customers via telephone, email and online chatLog and update all information in the system correctlyProvide customers with regular updates regarding their queries Reviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Benefits to YouFree on-site parkingFlexible work optionsDesirable hourly rate + overtimeWork for a renowned Australian companyWork in beautifully renovated offices in ChulloraJoin a supportive and cohesive team with lots of experienceAbout YouPrevious customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is idealA 'can-do' attitude and willingness to learnThis is a great opportunity for experienced Customer Service Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New RoleWork for one of Australia’s most renowned retail companies in a vibrant and busy customer service team located in Chullora. As the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer queries.Your Main ResponsibilitiesLiaise with customers via telephone, email and online chatLog and update all information in the system correctlyProvide customers with regular updates regarding their queries Reviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Benefits to YouFree on-site parkingFlexible work optionsDesirable hourly rate + overtimeWork for a renowned Australian companyWork in beautifully renovated offices in ChulloraJoin a supportive and cohesive team with lots of experienceAbout YouPrevious customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is idealA 'can-do' attitude and willingness to learnThis is a great opportunity for experienced Customer Service Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$35.00 per hour
      • full-time
      We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$55,000 - AU$65,000, per year, super, commission and more!
      • full-time
      Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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    Explore over 3 jobs in New South Wales

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