Thank you for subscribing to your personalised job alerts.

    7 jobs found in new south wales

    filter3
    clear all
      • parramatta, new south wales
      • temporary
      • AU$33.00 - AU$41.00, per hour, Super
      • full-time
      Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville area | onsite parkingHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville area | onsite parkingHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$130,000 - AU$140,000, per year, package
      • full-time
      About the Company This is your exclusive opportunity to join a highly recognised IT company, specialising in delivering innovative and expert IT services to businesses, making their everyday working easier. This company radiates a passion for their work by putting people at the centre of their purpose, which is reflected by being voted Australia's #1 place to work for 2020.About the Role As the Service Desk Manager, you will lead and manage a highly skilled team of Service Desk Specialists in delivering an exceptional customer experience.Your main duties will include:Manage the end to end Service Desk processEnsure correct processes are followed for quality purposesReview SLA's to ensure they are in line with customer needsIdentify and implement process improvements to maximise customer experienceDeliver accurate Service Desk activity forecastingCoach and develop your team to ensure they are achieving their KPI'sBenefits Voted Australia’s #1 place to work in 2020Located in St Leonards with parking on-siteFlexible work options availableStaff benefits and discountsIncredible team cultureMonthly work lunches About You Previous experience as a Help Desk Manager or Service Desk ManagerProven knowledge of the end to end Service Desk processAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or send your resume to Jessika.Anderson@randstad.com.au. Due to the volume of applications, only those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the Company This is your exclusive opportunity to join a highly recognised IT company, specialising in delivering innovative and expert IT services to businesses, making their everyday working easier. This company radiates a passion for their work by putting people at the centre of their purpose, which is reflected by being voted Australia's #1 place to work for 2020.About the Role As the Service Desk Manager, you will lead and manage a highly skilled team of Service Desk Specialists in delivering an exceptional customer experience.Your main duties will include:Manage the end to end Service Desk processEnsure correct processes are followed for quality purposesReview SLA's to ensure they are in line with customer needsIdentify and implement process improvements to maximise customer experienceDeliver accurate Service Desk activity forecastingCoach and develop your team to ensure they are achieving their KPI'sBenefits Voted Australia’s #1 place to work in 2020Located in St Leonards with parking on-siteFlexible work options availableStaff benefits and discountsIncredible team cultureMonthly work lunches About You Previous experience as a Help Desk Manager or Service Desk ManagerProven knowledge of the end to end Service Desk processAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or send your resume to Jessika.Anderson@randstad.com.au. Due to the volume of applications, only those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$60,000, per year, super, commission and more!
      • full-time
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • port macquarie, new south wales
      • temporary
      • AU$31 - AU$31, per year, Super & discounts to leading retailers
      • full-time
      Located in Port MacquarieFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to October 31 at this stageRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7361.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Located in Port MacquarieFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to October 31 at this stageRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7361.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$35.00 per hour
      • full-time
      We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • newcastle, new south wales
      • contract
      • AU$30.75 - AU$30.75, per hour, Super & discounts to leading retailers
      • full-time
      Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 26th July through to the end of December 2021This exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailers Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Sam on 02 4032 7361 or samantha.tuinukuafe@randstad.com.auApplications close Wednesday 14th July 2021 (midday).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 26th July through to the end of December 2021This exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailers Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Sam on 02 4032 7361 or samantha.tuinukuafe@randstad.com.auApplications close Wednesday 14th July 2021 (midday).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$70,000, per year, super, commission and more!
      • full-time
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.