thank you for subscribing to your personalised job alerts.

    76 jobs found for call centre customer service

    filter2
    • specialism1
      working in
      show 76 jobs
      clear filter
    • location
      location & range
        show 76 jobs
        clear filter
      • sector
        sector
        show 76 jobs
        clear filter
      • job types
        job types
        show 76 jobs
        clear filter
      • salary
        salary
        $
        show 76 jobs
        clear filter
      clear all
      page 3
        • bankstown, new south wales
        • contract
        • AU$29.00 - AU$30.50 per hour
        • full-time
        Customer Service OfficerShort and long term contractsCBD location and BansktownAttractive hourly rateAbout the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the department About you You as the successful candidate will be self-motivating and enjoy working within a team and individually. Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer. Confident in communicating in all modalities. Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organised BenefitsFull time hours until 30th June 30th 2021 with potential to extend. Parking onsite at Bankstown and close to Public transport at Ultimo site.Appropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject being your preferred location and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service OfficerShort and long term contractsCBD location and BansktownAttractive hourly rateAbout the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the department About you You as the successful candidate will be self-motivating and enjoy working within a team and individually. Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer. Confident in communicating in all modalities. Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organised BenefitsFull time hours until 30th June 30th 2021 with potential to extend. Parking onsite at Bankstown and close to Public transport at Ultimo site.Appropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject being your preferred location and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • AU$55 - AU$60 per year
        • full-time
        An exciting opportunity to take your customer service skills and assist a leading company within the industrial manufacturing industry. This well known company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new companyThis leading force manufactures a range of equipment on-site at its Adelaide facility, customising and supplying high quality pumps and workshop equipment. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind. Your new roleAs one of the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction.Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral administration dutiesIncoming/out coming callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to customers using knowledge of the companies productsHappy to assist in the warehouse taking deliveries when required, and open to obtaining a fork lift licenceEndeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsPride yourself on being highly adaptable with a CAN DO attitudeAbility to follow processesPrevious experience in a simular role would be preferred however not required. Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity to take your customer service skills and assist a leading company within the industrial manufacturing industry. This well known company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new companyThis leading force manufactures a range of equipment on-site at its Adelaide facility, customising and supplying high quality pumps and workshop equipment. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind. Your new roleAs one of the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction.Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral administration dutiesIncoming/out coming callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to customers using knowledge of the companies productsHappy to assist in the warehouse taking deliveries when required, and open to obtaining a fork lift licenceEndeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsPride yourself on being highly adaptable with a CAN DO attitudeAbility to follow processesPrevious experience in a simular role would be preferred however not required. Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • contract
        • AU$31.02 - AU$32.03, per hour, overtime on offer
        • full-time
        An exciting opportunity to take your customer service skills to the corporate world and joinA nationally recognised company in the financial and banking space. Join a BIG4 on a casual ongoing basis. Your new companyThis is your opportunity to join a nationally recognised bank! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.This role is perfect for someone looking to gain experience in the banking and finance industry, looking for a face to face opportunity that provides flexibility and excitement day to day. Your new roleAs the first point of contact for customers, you’ll be delivering high levels of customer service utilising face to face interaction.Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers across a range of banking products and servicesBe flexible to travel between branches and cover shifts where requiredEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on you’re level of empathy and resiliencePrevious experience in face to face customer serviceAbility to follow processes and easily adaptableA sound understanding and keen interest in banking and financial servicesMust be available to travel between branches when/if required Your benefitsEnjoy the convenience of working close to home at Bedford Park and nearby public transportAn exciting opportunity to work within one Australia’s largest banking institutesThis organisation offers extensive and thorough training programs which aid staff learningand development Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity to take your customer service skills to the corporate world and joinA nationally recognised company in the financial and banking space. Join a BIG4 on a casual ongoing basis. Your new companyThis is your opportunity to join a nationally recognised bank! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.This role is perfect for someone looking to gain experience in the banking and finance industry, looking for a face to face opportunity that provides flexibility and excitement day to day. Your new roleAs the first point of contact for customers, you’ll be delivering high levels of customer service utilising face to face interaction.Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers across a range of banking products and servicesBe flexible to travel between branches and cover shifts where requiredEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on you’re level of empathy and resiliencePrevious experience in face to face customer serviceAbility to follow processes and easily adaptableA sound understanding and keen interest in banking and financial servicesMust be available to travel between branches when/if required Your benefitsEnjoy the convenience of working close to home at Bedford Park and nearby public transportAn exciting opportunity to work within one Australia’s largest banking institutesThis organisation offers extensive and thorough training programs which aid staff learningand development Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • geelong, victoria
        • permanent
        • AU$58,000 - AU$59,000 per year
        • full-time
        Our client is a fast growing mover within the utilities sector and is looking for a Senior customer solutions consultant to join their growing contact center team. Duties will include but not limited to: Be the first point of contact for all phone based and written customer requests and with a view to resolve on the first call. Will 50% phone based and 50% team coachingDealing with a variety of customer requests both large and small e.g. bill enquiries (inbound and outbound), complaints, payments, move ins/move outs. Received, over the phone and in written communications (mail and electronically).Look after day to day customer enquiries and complaints for all customers whilst working with a view to continuously improve outcomes.Be willing to learn all aspects of the retail business, and perform additional duties within the department as required by the managerUphold Company’s compliance obligations at all times, manage and keep up- to date with particular focus on the compliance obligations allocated to the position titleWill be involved in coaching of other staff and providing feedback to agentsImplement process improvements, writing and amending work instructions and be on the phone queue when requiredTo be considered for the role you will have: Proven experience in the utilities space specifically gas- Highly desirableA customer fist approach always looking for quick positive outcomesKnowledge of the electricity compliance and regulatory lawsExcellent communication skills both written and verbalThe ability troubleshoot difficult customer queries in a positive and timely mannerIf this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is a fast growing mover within the utilities sector and is looking for a Senior customer solutions consultant to join their growing contact center team. Duties will include but not limited to: Be the first point of contact for all phone based and written customer requests and with a view to resolve on the first call. Will 50% phone based and 50% team coachingDealing with a variety of customer requests both large and small e.g. bill enquiries (inbound and outbound), complaints, payments, move ins/move outs. Received, over the phone and in written communications (mail and electronically).Look after day to day customer enquiries and complaints for all customers whilst working with a view to continuously improve outcomes.Be willing to learn all aspects of the retail business, and perform additional duties within the department as required by the managerUphold Company’s compliance obligations at all times, manage and keep up- to date with particular focus on the compliance obligations allocated to the position titleWill be involved in coaching of other staff and providing feedback to agentsImplement process improvements, writing and amending work instructions and be on the phone queue when requiredTo be considered for the role you will have: Proven experience in the utilities space specifically gas- Highly desirableA customer fist approach always looking for quick positive outcomesKnowledge of the electricity compliance and regulatory lawsExcellent communication skills both written and verbalThe ability troubleshoot difficult customer queries in a positive and timely mannerIf this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$80,000 - AU$100,000, per year, Vehicle perks and many more
        • full-time
        Full Job DescriptionThis highly successful household brand continues to lead the way in technological advancements within its industry. By joining this company, you will be part of an industry that's going through a revolution. If you want security, this is it! You will learn to think differently here. If you are change-driven and motivated, success will happen. With this new thought process, you`ll quickly utilize your previous experience to improve the performance of the collections team. As you coach and mentor the team to success you will not only develop amazing relationships, but you will impress the broader business and open doors you never thought existed. Your responsibilities will include: Improving the performance levels of a collections teamMaintaining consistent customer service Developing enhanced communication with multiple parts of the businessMentoring and supporting team members.Building a high performing team environment that has a growth mindset At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Full Job DescriptionThis highly successful household brand continues to lead the way in technological advancements within its industry. By joining this company, you will be part of an industry that's going through a revolution. If you want security, this is it! You will learn to think differently here. If you are change-driven and motivated, success will happen. With this new thought process, you`ll quickly utilize your previous experience to improve the performance of the collections team. As you coach and mentor the team to success you will not only develop amazing relationships, but you will impress the broader business and open doors you never thought existed. Your responsibilities will include: Improving the performance levels of a collections teamMaintaining consistent customer service Developing enhanced communication with multiple parts of the businessMentoring and supporting team members.Building a high performing team environment that has a growth mindset At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$25 - AU$30 per year
        • full-time
        Company OverviewAn exciting opportunity to join a top four bank on a 12 month contract with the opportunity to go permanent in their inbound banking support team that acts as the first point of contact for business customers in relation to their business banking needs. This role will see you developing meaningful relationships with customers on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector.Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers eftpos terminalsProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Company OverviewAn exciting opportunity to join a top four bank on a 12 month contract with the opportunity to go permanent in their inbound banking support team that acts as the first point of contact for business customers in relation to their business banking needs. This role will see you developing meaningful relationships with customers on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector.Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers eftpos terminalsProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone manner Ability to pass a police check Basic data entry and computer skills Duties:Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Work within a collaborative team with full training provided Use your customer service skills to gain experience industry Inbound only, no sales Career progression Next steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone manner Ability to pass a police check Basic data entry and computer skills Duties:Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Work within a collaborative team with full training provided Use your customer service skills to gain experience industry Inbound only, no sales Career progression Next steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$24.55 - AU$24.55, per hour, plus super
        • full-time
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview Monday the 12th of April and Tuesday the 13th of April. To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview Monday the 12th of April and Tuesday the 13th of April. To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bedford park, south australia
        • permanent
        • full-time
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsDuties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the databaseThe benefits: Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesCareer progressionNext steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsDuties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the databaseThe benefits: Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesCareer progressionNext steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bankstown, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super + annual bonuses
        • full-time
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bedford park, south australia
        • permanent
        • full-time
        Randstad are currently seeking career minded customer service and administration professionals to join one of Australia’s largest financial institutions. This is a great opportunity to take your customer service career to the next level! The main core of this role is to provide excellent customer service satisfaction to customers, employers and financial advisers and will include a mix of administration, processing loan applications, email and phone communication. You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Tasks include, but are not limited to: Draft, check and verify manually compiled client correspondence (emails, forms etc.)Facilitate outbound calls to obtain missing detailsAct with urgency and respond to customer inquiries or requests immediately (phone and email)Regular contact with customers and advisers to maintain and develop business relationshipsContributing to the development and continuous improvement of customer experienceThe ideal candidate will have: Strong background in customer serviceStrong administration and processing skillsProfessionalism and empathy when handling inbound and outbound callsPossess strong communication skills, written and verbalHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracyApplications: If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and click apply now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently seeking career minded customer service and administration professionals to join one of Australia’s largest financial institutions. This is a great opportunity to take your customer service career to the next level! The main core of this role is to provide excellent customer service satisfaction to customers, employers and financial advisers and will include a mix of administration, processing loan applications, email and phone communication. You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Tasks include, but are not limited to: Draft, check and verify manually compiled client correspondence (emails, forms etc.)Facilitate outbound calls to obtain missing detailsAct with urgency and respond to customer inquiries or requests immediately (phone and email)Regular contact with customers and advisers to maintain and develop business relationshipsContributing to the development and continuous improvement of customer experienceThe ideal candidate will have: Strong background in customer serviceStrong administration and processing skillsProfessionalism and empathy when handling inbound and outbound callsPossess strong communication skills, written and verbalHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracyApplications: If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and click apply now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • contract
        • AU$50,000 - AU$60,000 per year
        • full-time
        Purpose of the role:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Purpose of the role:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$48,000 - AU$55,000 per year
        • full-time
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferMonday to Friday rotating roster, NO WEEKENDS! Fun team and working environmentBe part of a diverse and supportive working environment.If this sounds interesting to you and you have the relevent experiance, please click the apply button. Danielle Ciappara - danielle.ciappara@randstad.com.au / 07 3100 7063
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferMonday to Friday rotating roster, NO WEEKENDS! Fun team and working environmentBe part of a diverse and supportive working environment.If this sounds interesting to you and you have the relevent experiance, please click the apply button. Danielle Ciappara - danielle.ciappara@randstad.com.au / 07 3100 7063
        • melbourne, victoria
        • temporary
        • AU$28.00 - AU$30.00 per hour
        • full-time
        This role is an inbound services position within the Business banking team with one of the Big 4 banks. The opportunity is an ongoing temp role with a view to permanency. About the candidate: - Experienced call center professional - Strong customer service background - Computer savvy and able to manage multiple systems This is an opportunity for you to start your career in Banking. There will be an extensive 4-6 weeks training for the role. Click on Apply now. Due to the volume of applications, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This role is an inbound services position within the Business banking team with one of the Big 4 banks. The opportunity is an ongoing temp role with a view to permanency. About the candidate: - Experienced call center professional - Strong customer service background - Computer savvy and able to manage multiple systems This is an opportunity for you to start your career in Banking. There will be an extensive 4-6 weeks training for the role. Click on Apply now. Due to the volume of applications, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • AU$28.00 - AU$29.00, per hour, plus super
        • full-time
        The Company This is an exciting opportunity for customer centric professionals to join a big 4 bank in their Business Banking support team. You will provide an excellent service to SME business owners by assisting them with product support and general enquiries. The RoleYou will be part of a team that is extremely hard working, outcome focused and rewards those who excel in their role. This role is a Monday - Friday role, on a rotating roster between 7am - 7pm. Some of the duties include:Providing a high level of customer service to business banking customers over the phoneUpdate and maintain customer records Provide updates to customers on their accountsUse problem solving skills and ask questions to understand their business goals Handle any outbound follow up calls as required Benefits to you:Friendly, collaborative team Free on-site parking, close to bus stopsDetailed training and supportPotential to go permanent Develop your career in the banking industryYour profile will demonstrate:Customer service / call centre experience Ability to pick up new systems quickly (tech savvy)Professional communication skills both written and verbalAbility to multi-task and thrive in a busy, structured environmentA passion for the banking industryNext Steps:If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company This is an exciting opportunity for customer centric professionals to join a big 4 bank in their Business Banking support team. You will provide an excellent service to SME business owners by assisting them with product support and general enquiries. The RoleYou will be part of a team that is extremely hard working, outcome focused and rewards those who excel in their role. This role is a Monday - Friday role, on a rotating roster between 7am - 7pm. Some of the duties include:Providing a high level of customer service to business banking customers over the phoneUpdate and maintain customer records Provide updates to customers on their accountsUse problem solving skills and ask questions to understand their business goals Handle any outbound follow up calls as required Benefits to you:Friendly, collaborative team Free on-site parking, close to bus stopsDetailed training and supportPotential to go permanent Develop your career in the banking industryYour profile will demonstrate:Customer service / call centre experience Ability to pick up new systems quickly (tech savvy)Professional communication skills both written and verbalAbility to multi-task and thrive in a busy, structured environmentA passion for the banking industryNext Steps:If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Brisbane CBD Location - Close to Public Transport$23.50 per hour + superExposure to a Federal Government departmentRandstad is working exclusively with our valued client Concentrix on a large scale volume project to assist a large Federal Government client. This is an exciting opportunity for people to get exposure working alongside a large Federal Government department. If you are looking to further your career then look no further than this role where you will work for a global organisation and gain exposure to working for a high profile Federal Government client! There are multiple permanent positions available, with interviews being held over the next 2 weeks. SKILLS Answer inbound calls from the Australian public and handle their enquiriesManage customer expectations ensuring customers get the appropriate support.Work in a team environment and support continuous improvement of services provided by the clientAbility to investigate and confident making decisions on customer queries & requestsUpdate customers documentation and records with a high level of accuracyBENEFITS Long term, stable & reliable full time employment with a growing global business4 weeks paid full time training before you hit the phones on the 5th WeekHours between 7:00am to 8:00pm Mon - Fri (NO WEEKENDS)Progression opportunities are availableReward for performance & tenure within the businessSoft introduction to KPI's & expectations of the roleCBD location, across from Central Station$22.50 per hour + superOngoing training & support offered to all employeesCULTURE We are fanatical about our clients & staffWe invest in the future & celebrate diversityWe believe in a positive & collaborative working environmentWhat are you waiting for? To be part of this amazing opportunity please submit your resume today & be ready for a life changing experience with Concentrix! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Brisbane CBD Location - Close to Public Transport$23.50 per hour + superExposure to a Federal Government departmentRandstad is working exclusively with our valued client Concentrix on a large scale volume project to assist a large Federal Government client. This is an exciting opportunity for people to get exposure working alongside a large Federal Government department. If you are looking to further your career then look no further than this role where you will work for a global organisation and gain exposure to working for a high profile Federal Government client! There are multiple permanent positions available, with interviews being held over the next 2 weeks. SKILLS Answer inbound calls from the Australian public and handle their enquiriesManage customer expectations ensuring customers get the appropriate support.Work in a team environment and support continuous improvement of services provided by the clientAbility to investigate and confident making decisions on customer queries & requestsUpdate customers documentation and records with a high level of accuracyBENEFITS Long term, stable & reliable full time employment with a growing global business4 weeks paid full time training before you hit the phones on the 5th WeekHours between 7:00am to 8:00pm Mon - Fri (NO WEEKENDS)Progression opportunities are availableReward for performance & tenure within the businessSoft introduction to KPI's & expectations of the roleCBD location, across from Central Station$22.50 per hour + superOngoing training & support offered to all employeesCULTURE We are fanatical about our clients & staffWe invest in the future & celebrate diversityWe believe in a positive & collaborative working environmentWhat are you waiting for? To be part of this amazing opportunity please submit your resume today & be ready for a life changing experience with Concentrix! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

      thank you for subscribing to your personalised job alerts.

      It looks like you want to switch your language. This will reset your filters on your current job search.