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    • adelaide, south australia
    • permanent
    • full-time
    Join a FORTUNE 500 company who strives to consistently provide the best customer experience through an engaged workforce committed to innovation, collaboration and enduring relationships. Our client is seeking an experienced Client Onboarding Manager / Project Manager to join them for a 12 month fixed contract with scope to progress to permanency.The RoleReporting to the Project Manager, the Client Onboarding Manager will manage the end-to-end delivery of client facing projects by working closely with client and internal business stakeholders to ensure solutions are fit for purpose. Solutions may include technical components such as applications and infrastructure together with designing supporting processes.Key Responsibilities:Develop project plans, risk register, and other project artefacts in line with project governanceControl project design, project development and planning activities Define, source and manage necessary project resourcesManage project schedules ensuring projects are completed according to project plans (i.e. on time, within budget and to a high level of quality)Identify and effectively control, manage and resolve project delivery issues, risks, dependencies and changes in scope Prepare and monitor project budgets and resource plansBe hands on in designing and developing strategies and processes in consultation with clients, team members and stakeholders who will support the implementation of the projectDevelop and manage effective project reporting including Steering Committee management and client facing reportingConcurrently manage multiple client facing projects with multiple streams of workManage client and internal stakeholders’ expectations Facilitating and managing project workshops with Operations and clients Developing and managing vendor and client contracts/agreements associated with the projectAbility to identify, coordinate and participate in Change management activitiesSupporting Sales, Operations, and Finance initiativesAdministrative tasks including completion of meeting agendas and minutes Other duties as requiredTo be successful in this role:Previous experience in a similar role with a minimum of 2 years project management experienceA broad understanding of end to end business operations Understanding on all aspects of project life cycleAn ability to understand client requirements and convert these into solutions based on available technologiesA sound understanding of change management competencies & theoriesGood understanding of process re-engineering/business improvement & change managementExceptional communication and negotiation skills and the ability to influence and build productive relationships with internal and external stakeholdersExceptional time and task management skillsHighly organised Additional Benefits:Full training and coaching to ensure you succeed in your roleGreat team environment and culture where milestones and achievements are celebratedAn excellent Recognition and Reward programA range of staff benefits including discounted health insurance, annual flu vaccinations and professional development opportunities including internal career progression and support for external development including paid study leaveApplications:If you feel your skills match the above criteria please attention your CV in MS Word format including a summary paragraph to Bridie Taglienti and click apply now. For further enquiries, please call 8468 8001. Please note: only short listed candidates will be contacted - anyone unsuccessful for this role will be considered for future opportunities. A criminal and credit background check, which includes bankruptcy and debt consolidation checks, is required for this role.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a FORTUNE 500 company who strives to consistently provide the best customer experience through an engaged workforce committed to innovation, collaboration and enduring relationships. Our client is seeking an experienced Client Onboarding Manager / Project Manager to join them for a 12 month fixed contract with scope to progress to permanency.The RoleReporting to the Project Manager, the Client Onboarding Manager will manage the end-to-end delivery of client facing projects by working closely with client and internal business stakeholders to ensure solutions are fit for purpose. Solutions may include technical components such as applications and infrastructure together with designing supporting processes.Key Responsibilities:Develop project plans, risk register, and other project artefacts in line with project governanceControl project design, project development and planning activities Define, source and manage necessary project resourcesManage project schedules ensuring projects are completed according to project plans (i.e. on time, within budget and to a high level of quality)Identify and effectively control, manage and resolve project delivery issues, risks, dependencies and changes in scope Prepare and monitor project budgets and resource plansBe hands on in designing and developing strategies and processes in consultation with clients, team members and stakeholders who will support the implementation of the projectDevelop and manage effective project reporting including Steering Committee management and client facing reportingConcurrently manage multiple client facing projects with multiple streams of workManage client and internal stakeholders’ expectations Facilitating and managing project workshops with Operations and clients Developing and managing vendor and client contracts/agreements associated with the projectAbility to identify, coordinate and participate in Change management activitiesSupporting Sales, Operations, and Finance initiativesAdministrative tasks including completion of meeting agendas and minutes Other duties as requiredTo be successful in this role:Previous experience in a similar role with a minimum of 2 years project management experienceA broad understanding of end to end business operations Understanding on all aspects of project life cycleAn ability to understand client requirements and convert these into solutions based on available technologiesA sound understanding of change management competencies & theoriesGood understanding of process re-engineering/business improvement & change managementExceptional communication and negotiation skills and the ability to influence and build productive relationships with internal and external stakeholdersExceptional time and task management skillsHighly organised Additional Benefits:Full training and coaching to ensure you succeed in your roleGreat team environment and culture where milestones and achievements are celebratedAn excellent Recognition and Reward programA range of staff benefits including discounted health insurance, annual flu vaccinations and professional development opportunities including internal career progression and support for external development including paid study leaveApplications:If you feel your skills match the above criteria please attention your CV in MS Word format including a summary paragraph to Bridie Taglienti and click apply now. For further enquiries, please call 8468 8001. Please note: only short listed candidates will be contacted - anyone unsuccessful for this role will be considered for future opportunities. A criminal and credit background check, which includes bankruptcy and debt consolidation checks, is required for this role.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • newcastle, new south wales
    • permanent
    • AU$85,000 - AU$100,000, per year, superannuation
    • full-time
    Successful small/medium size commercial business Dynamic team with a positive team cultureExciting opportunity to play a key role in the business operationsWe’ve partnered with a reputable local Electrical Engineering company to appoint a candidate into a key role within their thriving business. With a healthy turnover, loyal partnerships and a solid pipeline, this business is reputable in the market and boasts a positive, family-feel team culture.The role:As a Commercial Finance Professional, you hold a multi-functional role within the Business. You will be responsible for accurate high-quality analysis, information and forecasting and have oversight across a variety of financial and commercial elements within the business. You are also the go-to person for staff enquiries, report directly to the CEO and have 1 direct report yourself.What you’ll need to succeed:To truly thrive in this position, you will require highly developed commercial awareness gained through your experience working within a small/medium size business. You have a pro-active and collaborative approach with excellent communication and interpersonal skills to build and maintain relationships at all levels within the team.In addition, you will have;Knowledge and experience in payroll, debtors & creditors, trial balances, statutory compliance, ATO, OSR lodgements and stock controlStrong analytical, numeracy and modelling skillsAbility to work under pressure and meet business critical deadlines5 years experience in a similar roleAdvanced diploma level in Business Management and/or FinanceExperience or knowledge with Businesscraft Operating System would be a distinct advantageIn return:You will be coached, trained and mentored in this role to ensure you’re set up for a successful tenure. You will feel right at home with a valued workforce that boasts positive team culture. 5 weeks annual leave and flexible working arrangements. What next: If you feel this is the opportunity for you, please follow the links to apply uploading a resume and cover letter addressing the criteria. If you would like to have a confidential discussion, please call Elyse on (02) 4032 7357 or email elyse.connor@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Successful small/medium size commercial business Dynamic team with a positive team cultureExciting opportunity to play a key role in the business operationsWe’ve partnered with a reputable local Electrical Engineering company to appoint a candidate into a key role within their thriving business. With a healthy turnover, loyal partnerships and a solid pipeline, this business is reputable in the market and boasts a positive, family-feel team culture.The role:As a Commercial Finance Professional, you hold a multi-functional role within the Business. You will be responsible for accurate high-quality analysis, information and forecasting and have oversight across a variety of financial and commercial elements within the business. You are also the go-to person for staff enquiries, report directly to the CEO and have 1 direct report yourself.What you’ll need to succeed:To truly thrive in this position, you will require highly developed commercial awareness gained through your experience working within a small/medium size business. You have a pro-active and collaborative approach with excellent communication and interpersonal skills to build and maintain relationships at all levels within the team.In addition, you will have;Knowledge and experience in payroll, debtors & creditors, trial balances, statutory compliance, ATO, OSR lodgements and stock controlStrong analytical, numeracy and modelling skillsAbility to work under pressure and meet business critical deadlines5 years experience in a similar roleAdvanced diploma level in Business Management and/or FinanceExperience or knowledge with Businesscraft Operating System would be a distinct advantageIn return:You will be coached, trained and mentored in this role to ensure you’re set up for a successful tenure. You will feel right at home with a valued workforce that boasts positive team culture. 5 weeks annual leave and flexible working arrangements. What next: If you feel this is the opportunity for you, please follow the links to apply uploading a resume and cover letter addressing the criteria. If you would like to have a confidential discussion, please call Elyse on (02) 4032 7357 or email elyse.connor@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$90,000 - AU$130,000 per year
    • full-time
    Our client is a leading organisation in recievables management. Reporting to the Head of Operations in Collections, this role will be responsible for ensuring client satisfication and service delivery. Day to day this role will be seeing you managing performance, engagement and managing relationships with senior stakeholders. The key responsibility areas will be:Operational LeadershipManaging performanceEnsuring client satisfaction Account management and service delivery Team performance and developmentStakeholder relationship anagementWhat you need to be considered for this role: Previous collections expirience (highly desirable)Quick thinker with the ability to perform under pressureDemonstrated operational leadership experienceExcellent verbal and written communication skillsAbility to nuture and build relationships with senior stakeholdersDeep understanding of collections industry, strategy, workflows and roll ratesExperience leading teams (highly desirable)What’s on offer:Flexible working arrangementsAttractive employee benefitsIncome Protection Insurance (eligible once probation complete)Award winning cultureIf this sounds like you, please APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is a leading organisation in recievables management. Reporting to the Head of Operations in Collections, this role will be responsible for ensuring client satisfication and service delivery. Day to day this role will be seeing you managing performance, engagement and managing relationships with senior stakeholders. The key responsibility areas will be:Operational LeadershipManaging performanceEnsuring client satisfaction Account management and service delivery Team performance and developmentStakeholder relationship anagementWhat you need to be considered for this role: Previous collections expirience (highly desirable)Quick thinker with the ability to perform under pressureDemonstrated operational leadership experienceExcellent verbal and written communication skillsAbility to nuture and build relationships with senior stakeholdersDeep understanding of collections industry, strategy, workflows and roll ratesExperience leading teams (highly desirable)What’s on offer:Flexible working arrangementsAttractive employee benefitsIncome Protection Insurance (eligible once probation complete)Award winning cultureIf this sounds like you, please APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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