Thank you for subscribing to your personalised job alerts.

1 job found in Deception Bay, Queensland

filter3
clear all
    • brisbane, queensland
    • permanent
    • AU$55,000 - AU$60,000, per year, Parking onsite, flexible hours
    • full-time
    Your new role: Working with a small, close knit team who boasts a great work-life balance for all employees. You will be responsible for assisting customers over the phone with troubleshooting, explaining procedures and their warranty claims (don’t worry, full training is provided!). Your new responsibilities:Customer support for product via phone and emailExplaining procedures to consumers, service agents and contractors on how to register a warranty claim, ordering spare parts and how to complete a warranty repairTaking receipt of consumer warranty requests and ensuring all required information is provided and legitimisedLiaising with the relevant stakeholder to prioritise urgent repairsEnd-to-end ownership of Warranty Repairs processGeneral office dutiesAbout you: The successful candidate for this role will be experienced within a call centre environment, have great resilience, a positive and a can do attitude. You will have:Minimum 2 years Call Centre experienceHigh level computer skills including Microsoft Office - Any experience with Salesforce, SAP or ERP systems is advantageousKnowledge of warranty claims is essentialExperience with invoicingStrong administration skills with a broad understanding of office proceduresEffective communication skills, both written and verbal - strong attention to detailHigh level Data Entry skillsProven experience providing quality customer service, excellent phone mannerA sense of urgency and flexibility, strong organisation/time management including prioritising tasksA great attitude with enthusiasm and energyPlease apply via SEEK apply now button or email your CV and Cover Letter to siobhan.kay@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new role: Working with a small, close knit team who boasts a great work-life balance for all employees. You will be responsible for assisting customers over the phone with troubleshooting, explaining procedures and their warranty claims (don’t worry, full training is provided!). Your new responsibilities:Customer support for product via phone and emailExplaining procedures to consumers, service agents and contractors on how to register a warranty claim, ordering spare parts and how to complete a warranty repairTaking receipt of consumer warranty requests and ensuring all required information is provided and legitimisedLiaising with the relevant stakeholder to prioritise urgent repairsEnd-to-end ownership of Warranty Repairs processGeneral office dutiesAbout you: The successful candidate for this role will be experienced within a call centre environment, have great resilience, a positive and a can do attitude. You will have:Minimum 2 years Call Centre experienceHigh level computer skills including Microsoft Office - Any experience with Salesforce, SAP or ERP systems is advantageousKnowledge of warranty claims is essentialExperience with invoicingStrong administration skills with a broad understanding of office proceduresEffective communication skills, both written and verbal - strong attention to detailHigh level Data Entry skillsProven experience providing quality customer service, excellent phone mannerA sense of urgency and flexibility, strong organisation/time management including prioritising tasksA great attitude with enthusiasm and energyPlease apply via SEEK apply now button or email your CV and Cover Letter to siobhan.kay@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Thank you for subscribing to your personalised job alerts.

It looks like you want to switch your language. This will reset your filters on your current job search.