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7 jobs found in Hornsby, New South Wales

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    • parramatta, new south wales
    • temporary
    • AU$52.00 - AU$55.00, per hour, superannuation
    • full-time
    As a Quality Assessor, you will complete quality audits and perform risk assessments for home aged care services both intrastate and interstate.You will be enrolled in an nationally accredited training program upon commencement. This 4 week program will ensure you have the knowledge and skills required to be successful in this role. The role:Your duties will include:Meeting with consumers to assess care and service qualityConduct interviews with clients and other relevant stakeholders to collect evidence Collate and analyse evidence to produce corresponding reports and recommendationsCollaborate with Senior Assessors on site visits and report writingApply findings within aged care standards and legislative, policy and regulatory frameworks Extensive travel involving overnight travel on a weekly or fortnightly basisAbout you:You will have a strong background in auditing or quality assurance, ideally within the human services field. Alternatively, you may be from a clinical nursing background in the health sector, working in investigations or quality framework.Strong critical thinking and analytical skillsExceptional report writing skillsFull COVID-19 vaccination (evidence of immunity must be supplied)Australian citizen with a current drivers licenceFlexibility to travel overnight on a weekly or fortnightly basis (travel will be reimbursed)Benefits:Receive national accreditation upon successful completion of the program.Make a positive contribution to the wider community. Opportunity to work from home and the office.As a contractor with Randstad, you will get exclusive access to discounts like retailers such as David Jones, Woolworths and JB HiFi.How to applyIf you are interested and match the above criteria, please apply within.Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    As a Quality Assessor, you will complete quality audits and perform risk assessments for home aged care services both intrastate and interstate.You will be enrolled in an nationally accredited training program upon commencement. This 4 week program will ensure you have the knowledge and skills required to be successful in this role. The role:Your duties will include:Meeting with consumers to assess care and service qualityConduct interviews with clients and other relevant stakeholders to collect evidence Collate and analyse evidence to produce corresponding reports and recommendationsCollaborate with Senior Assessors on site visits and report writingApply findings within aged care standards and legislative, policy and regulatory frameworks Extensive travel involving overnight travel on a weekly or fortnightly basisAbout you:You will have a strong background in auditing or quality assurance, ideally within the human services field. Alternatively, you may be from a clinical nursing background in the health sector, working in investigations or quality framework.Strong critical thinking and analytical skillsExceptional report writing skillsFull COVID-19 vaccination (evidence of immunity must be supplied)Australian citizen with a current drivers licenceFlexibility to travel overnight on a weekly or fortnightly basis (travel will be reimbursed)Benefits:Receive national accreditation upon successful completion of the program.Make a positive contribution to the wider community. Opportunity to work from home and the office.As a contractor with Randstad, you will get exclusive access to discounts like retailers such as David Jones, Woolworths and JB HiFi.How to applyIf you are interested and match the above criteria, please apply within.Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • temporary
    • AU$30.00 - AU$31.00, per hour, Attractive Penalty Rates
    • full-time
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions. Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity. Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions. Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity. Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$70.00 - AU$85.00, per hour, + super
    • full-time
    As the Senior Policy Officer, you will manage the development and support the implementation of a range of policy initiatives, and provide policy advice to support the achievement of Agency and/or Government commitments. Key accountabilities: Provide expert policy advice and information to relevant stakeholders to facilitate the appropriate interpretation and implementation of policiesBuild and maintain relationships with key staff and stakeholder representatives to secure their engagement and ensure effective interface on policy and program development, planning and implementationMonitor, evaluate and report on the development and/or implementation of policies to identify issues and ensure the achievement of desired outcomes.Lead, participate, and assess quantitative and qualitative research to address policy issues and inform policy development.Prepare high quality written advice in the form of reports, briefs, policy, discussion papers, or circulars to inform and respond to requests, or initiate consideration of new policy initiatives.Explore and evaluate new policy approaches to provide sound strategic advice on their potential for application and implementation Complete projects within agreed timeframes and performance standards Please note this is an expression of interest. If you have the experience and skills required, a dedicated NSW Government consultant will contact you to discuss the current opportunities available.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    As the Senior Policy Officer, you will manage the development and support the implementation of a range of policy initiatives, and provide policy advice to support the achievement of Agency and/or Government commitments. Key accountabilities: Provide expert policy advice and information to relevant stakeholders to facilitate the appropriate interpretation and implementation of policiesBuild and maintain relationships with key staff and stakeholder representatives to secure their engagement and ensure effective interface on policy and program development, planning and implementationMonitor, evaluate and report on the development and/or implementation of policies to identify issues and ensure the achievement of desired outcomes.Lead, participate, and assess quantitative and qualitative research to address policy issues and inform policy development.Prepare high quality written advice in the form of reports, briefs, policy, discussion papers, or circulars to inform and respond to requests, or initiate consideration of new policy initiatives.Explore and evaluate new policy approaches to provide sound strategic advice on their potential for application and implementation Complete projects within agreed timeframes and performance standards Please note this is an expression of interest. If you have the experience and skills required, a dedicated NSW Government consultant will contact you to discuss the current opportunities available.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • full-time
    A reputable Public Sector agency is now looking for an experienced Contracts Officer to join their team to work across multiple live projects.Key accountabilities:Engage in procurement activities, mainly contract managementUnderstanding of SAP Procurement Modules is highly desirable and AribaLiaising with other business units to address and identify impacts of changes with reference to regulations, financial impact and forecasting any issuesContribute to reporting on financial, administrative and statutory matters, including complaints resolution related to several cateogoriesEngage with and report on procurement processes and supplier relationshipsCandidate Criteria:Previous experience with contract management, ideally with NSW Government across multiple categories such as construction, ICT and professional and servicesDegree , diploma or CIPS qualificationMust have exceptional communication skills and confidence to deal directly with suppliersWell organised, driven and a keen eye for attention to detailAn attitude to hit the ground running and take on any challengesSAP Ariba experience is highly desirableHow to apply:If you are interested in the role, please press APPLY NOW or please email Michelle Wakim at michelle.wakim@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A reputable Public Sector agency is now looking for an experienced Contracts Officer to join their team to work across multiple live projects.Key accountabilities:Engage in procurement activities, mainly contract managementUnderstanding of SAP Procurement Modules is highly desirable and AribaLiaising with other business units to address and identify impacts of changes with reference to regulations, financial impact and forecasting any issuesContribute to reporting on financial, administrative and statutory matters, including complaints resolution related to several cateogoriesEngage with and report on procurement processes and supplier relationshipsCandidate Criteria:Previous experience with contract management, ideally with NSW Government across multiple categories such as construction, ICT and professional and servicesDegree , diploma or CIPS qualificationMust have exceptional communication skills and confidence to deal directly with suppliersWell organised, driven and a keen eye for attention to detailAn attitude to hit the ground running and take on any challengesSAP Ariba experience is highly desirableHow to apply:If you are interested in the role, please press APPLY NOW or please email Michelle Wakim at michelle.wakim@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$31.00 - AU$33.00 per hour
    • full-time
    Randstad is partnering with the NSW Electoral Commission to assist them with their recruitment needs for the Local Government Elections 2021. We are looking for strong call centre and customer service candidates to work in the Voting Call Centres in November and December 2021. If you are someone who enjoys working in a busy, fast-paced environment, we would love to hear from you!Your duties will include, but are not limited toWorking in a call centre environment, listening to and inputting the information into the voting systemHandling a high volume of inbound callsFollowing a script and applying accurate legislative requirementsProviding excellent service and support to callers across a diverse range of backgrounds and agesAsking questions and escalating complex inquiries/concerns to supervisors as neededAbout YourselfCourteous phone manner and ability to provide fantastic customer service to the general publicStrong computer literacy skills and attention to detailAble to follow written and verbal instructions precisely and consistently follow set proceduresComfortable working in a call centre where calls are recorded and monitored for compliance purposes, and able to adhere to a call scriptMust be an Australian citizen and on the electoral roll to work on this projectRandstad are committed to equal employment opportunity and encourage people who identify as having a disability to apply.These roles require strict political neutrality. If you have an active or official connection with any political party, election campaign committee, or any nominated candidate we may not be able to engage you in these positions.If these opportunities are of interest to you, please apply within. If you have any questions please contact us via randstadlge2021@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is partnering with the NSW Electoral Commission to assist them with their recruitment needs for the Local Government Elections 2021. We are looking for strong call centre and customer service candidates to work in the Voting Call Centres in November and December 2021. If you are someone who enjoys working in a busy, fast-paced environment, we would love to hear from you!Your duties will include, but are not limited toWorking in a call centre environment, listening to and inputting the information into the voting systemHandling a high volume of inbound callsFollowing a script and applying accurate legislative requirementsProviding excellent service and support to callers across a diverse range of backgrounds and agesAsking questions and escalating complex inquiries/concerns to supervisors as neededAbout YourselfCourteous phone manner and ability to provide fantastic customer service to the general publicStrong computer literacy skills and attention to detailAble to follow written and verbal instructions precisely and consistently follow set proceduresComfortable working in a call centre where calls are recorded and monitored for compliance purposes, and able to adhere to a call scriptMust be an Australian citizen and on the electoral roll to work on this projectRandstad are committed to equal employment opportunity and encourage people who identify as having a disability to apply.These roles require strict political neutrality. If you have an active or official connection with any political party, election campaign committee, or any nominated candidate we may not be able to engage you in these positions.If these opportunities are of interest to you, please apply within. If you have any questions please contact us via randstadlge2021@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • AU$65.00 - AU$75.00, per hour, Super
    • full-time
    This Department of Health Federal Government Agency leads the way in healthcare safety and quality, and has four priority areas:Safe delivery of health carePartnering with consumers Partnering with healthcare professionalsQuality, value and outcomes.The National Standards Program is responsible for the development and maintenance of the National Safety and Quality Health Service Standards.Overview:Senior Project Officer within the National Standards TeamWorking from home and in the Sydney CBD office Full time (37.5hrs a week), Up to a 3 year contractEL1 $65-75 per hour + 10% SuperLeading a high performing team, improving healthcare standards. Role:The Senior Project Officer will work with the Director to lead the planning and conceptualisation of strategies and national guidance, review, analyse and summarise published literature, and other published material to inform policy and program direction.This would be achieved through:Lead the planning and conceptualisation of strategies and national guidanceReview, analyse and summarise published literaturePrepare high-quality written reports, briefs and other documents Undertake project management activities Communicating the progress on, program projects and strategic implications.Managing and supervising staff of the program and their developmentConsult with experts and stakeholders including development of consultation strategies Engage with risk, including risk assessment and risk management activities Successful candidates would likely have:Understanding of Australian healthcare and government health policyExtensive skills in program and project managementHighly developed interpersonal skills Superior verbal and written communication skills Excellent decision making skillsA positive, strategic and solutions-focused approach to work and leadershipHigh level risk management skillsExtensive knowledge and understanding of government processes.Applications:If you have relevant experience and feel this is the type of role you are looking for please apply. Applications will require a cover letter that addresses the selection criteria from the full job description, see below: Selection Criteria:Excellent policy development and project management experience relevant to safety and quality.Demonstrated high level research and analytical skills.Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats.Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders.Strong interpersonal skills including ability to cultivate productive working relationships with a range of stakeholders.Demonstrated ability to work independently, as well as part of a small team.For more information and the for the full job description please email - joe.robinson@randstad.com.auIf you have relevant experience, even if you do not quite meet the full requirements, I’d still like to hear from you. Thank you for your attention and consideration, Joe at Randstad At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This Department of Health Federal Government Agency leads the way in healthcare safety and quality, and has four priority areas:Safe delivery of health carePartnering with consumers Partnering with healthcare professionalsQuality, value and outcomes.The National Standards Program is responsible for the development and maintenance of the National Safety and Quality Health Service Standards.Overview:Senior Project Officer within the National Standards TeamWorking from home and in the Sydney CBD office Full time (37.5hrs a week), Up to a 3 year contractEL1 $65-75 per hour + 10% SuperLeading a high performing team, improving healthcare standards. Role:The Senior Project Officer will work with the Director to lead the planning and conceptualisation of strategies and national guidance, review, analyse and summarise published literature, and other published material to inform policy and program direction.This would be achieved through:Lead the planning and conceptualisation of strategies and national guidanceReview, analyse and summarise published literaturePrepare high-quality written reports, briefs and other documents Undertake project management activities Communicating the progress on, program projects and strategic implications.Managing and supervising staff of the program and their developmentConsult with experts and stakeholders including development of consultation strategies Engage with risk, including risk assessment and risk management activities Successful candidates would likely have:Understanding of Australian healthcare and government health policyExtensive skills in program and project managementHighly developed interpersonal skills Superior verbal and written communication skills Excellent decision making skillsA positive, strategic and solutions-focused approach to work and leadershipHigh level risk management skillsExtensive knowledge and understanding of government processes.Applications:If you have relevant experience and feel this is the type of role you are looking for please apply. Applications will require a cover letter that addresses the selection criteria from the full job description, see below: Selection Criteria:Excellent policy development and project management experience relevant to safety and quality.Demonstrated high level research and analytical skills.Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats.Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders.Strong interpersonal skills including ability to cultivate productive working relationships with a range of stakeholders.Demonstrated ability to work independently, as well as part of a small team.For more information and the for the full job description please email - joe.robinson@randstad.com.auIf you have relevant experience, even if you do not quite meet the full requirements, I’d still like to hear from you. Thank you for your attention and consideration, Joe at Randstad At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • AU$52.00 - AU$57.00, per hour, Super
    • full-time
    The Executive Officer undertakes a range of executive support functions for the Executive Director Corporate Services, including high level administrative, project management and support, research and policy development support. The role supports the Executive Director to develop critical business plans, research and draft policies and processes, manage communications and plan and manage projects that contribute to the objectives of the Division. About the Role As a executive support officer, you will work across a number of high functioning portfolios and work your daily duties will include:Manage, coordinate or support a range of projects to support the effective and efficient operation of Corporate Services, including project planning, risk assessment and mitigation, stakeholder liaison and business analysis and reportingResearch, prepare and review advice, reports, briefs and submissions to contribute to the development of policy and procedures and support executive decision makingUndertake business analysis activities under guidance and presentation of findings, data and conclusions of information to support the Executive Director’s and Divisions core activities, meetings, presentations and contacts with senior government stakeholdersCoordinate budget activities for the Corporate Services Division, including budget planning, development and monitoring, and contribute to the cost-effective delivery of procurementCoordinate the tracking of business operations, risk management and audit recommendations and associated governance activities, including maintaining the Commission’s risk and compliance registersContribute to planning, implementation and monitoring activities associated with the Commission’s corporate and business plans; develop and implement systems to ensure that key business objectives are effectively coordinated, monitored and reported to senior management About You To be successful in this role it is important that you possess the following attributes:MUST be an Australian citizenMust be able to deal with sensitive information and complete a section 80 confidentiality agreementStrong organisational skills with a proven ability to plan, prioritise and manage multiple tasks to meet deadlinesStrong written and verbal communication skills to prepare accurate and timely correspondence, briefings, reports and adviceAbility to interpret data and undertake research/analysis to identify problems and propose actionsHigh level attention to detail with experience in interpreting and applying policies and proceduresExperience providing project or program support, including the coordination and monitoring of progress and reportsExcellent computer skills, including MS Word, Excel, PowerPoint and VisioDemonstrated ability to work effectively both independently and as a team member At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The Executive Officer undertakes a range of executive support functions for the Executive Director Corporate Services, including high level administrative, project management and support, research and policy development support. The role supports the Executive Director to develop critical business plans, research and draft policies and processes, manage communications and plan and manage projects that contribute to the objectives of the Division. About the Role As a executive support officer, you will work across a number of high functioning portfolios and work your daily duties will include:Manage, coordinate or support a range of projects to support the effective and efficient operation of Corporate Services, including project planning, risk assessment and mitigation, stakeholder liaison and business analysis and reportingResearch, prepare and review advice, reports, briefs and submissions to contribute to the development of policy and procedures and support executive decision makingUndertake business analysis activities under guidance and presentation of findings, data and conclusions of information to support the Executive Director’s and Divisions core activities, meetings, presentations and contacts with senior government stakeholdersCoordinate budget activities for the Corporate Services Division, including budget planning, development and monitoring, and contribute to the cost-effective delivery of procurementCoordinate the tracking of business operations, risk management and audit recommendations and associated governance activities, including maintaining the Commission’s risk and compliance registersContribute to planning, implementation and monitoring activities associated with the Commission’s corporate and business plans; develop and implement systems to ensure that key business objectives are effectively coordinated, monitored and reported to senior management About You To be successful in this role it is important that you possess the following attributes:MUST be an Australian citizenMust be able to deal with sensitive information and complete a section 80 confidentiality agreementStrong organisational skills with a proven ability to plan, prioritise and manage multiple tasks to meet deadlinesStrong written and verbal communication skills to prepare accurate and timely correspondence, briefings, reports and adviceAbility to interpret data and undertake research/analysis to identify problems and propose actionsHigh level attention to detail with experience in interpreting and applying policies and proceduresExperience providing project or program support, including the coordination and monitoring of progress and reportsExcellent computer skills, including MS Word, Excel, PowerPoint and VisioDemonstrated ability to work effectively both independently and as a team member At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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