Thank you for subscribing to your personalised job alerts.

    10 jobs found in Brisbane CBD, Queensland

    filter2
    clear all
      • brisbane, queensland
      • contract
      • AU$31.00 - AU$32.00, per hour, $31.25 p/h + super
      • full-time
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsASAP StartStorm Season Claims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsASAP StartStorm Season Claims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Brisbane Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to Brisbane. As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role?As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to brisbaneassessmentcentre@randstad.com.auApplicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Brisbane Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to Brisbane. As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role?As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to brisbaneassessmentcentre@randstad.com.auApplicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • contract
      • AU$36.00 per hour
      • full-time
      Randstad are excited to be recruiting for our valued client who are on the lookout for experienced contact centre professionals who want to join a growing Federal Government department as a Customer Service Officer. You will be respectful and energetic to maintain a positive outlook. The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday rostered between 8am to 6pm, full time positionHigh volume inbound callsResolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with who have:Experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed oral and written communication (30 WPM, 98% accuracy)Negotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are excited to be recruiting for our valued client who are on the lookout for experienced contact centre professionals who want to join a growing Federal Government department as a Customer Service Officer. You will be respectful and energetic to maintain a positive outlook. The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday rostered between 8am to 6pm, full time positionHigh volume inbound callsResolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with who have:Experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed oral and written communication (30 WPM, 98% accuracy)Negotiation and liaison skillsUnderstanding of government programmes and initiatives are desirable but not essentialYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate3 month contract with possibility of extension for the right candidateDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • contract
      • AU$28.08 per hour
      • full-time
      Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location.As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have.We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen.As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the roleYou MUST be available to start on Tuesday 28th of SeptemberMust be available for compulsory 5 days trainingBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will applyMust be able to pass a criminal history checkLocation: Fortitude valleyAs this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours.This role is now available to take application until the 27th of September!If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location.As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have.We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen.As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the roleYou MUST be available to start on Tuesday 28th of SeptemberMust be available for compulsory 5 days trainingBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will applyMust be able to pass a criminal history checkLocation: Fortitude valleyAs this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours.This role is now available to take application until the 27th of September!If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Come and join ReAmped Energy, Australia’s fastest growing energy company. Randstad has exclusively partnered with ReAmped Energy, an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the Customer Experience team is held in high regard.About your new opportunity:Your role as a Customer Experience Specialist will see you responsible for answering customer queries through different platforms such as phone, web chat, social media and email. Support the business strategies, plans and procedures Ensure set goals for performance and growth are achieved Promote company culture and vision and values Support all segments in answering customer enquiries via email, calls and social media Live chat cover, including weekends Partake in regular coaching and training Ensure regulatory and legal compliance is adhered to Adhere to KPI’s Respond promptly to customer queries Resolve customer complaintsThe talents you bring: Experience in complaints 2+ years customer service experience Good understanding of legal regulatory Excellent interpersonal skills Excellent written and verbal communication skills Good time management and organisational skills Ability to work autonomously Team player People personWho you are:You’re someone who cares and is passionate about your own development and the team's success. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a permanent position in ReAmped Energy's growing contact centre based in Brisbane CBD so we are looking for the right person! If you are interested in this position please apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Come and join ReAmped Energy, Australia’s fastest growing energy company. Randstad has exclusively partnered with ReAmped Energy, an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the Customer Experience team is held in high regard.About your new opportunity:Your role as a Customer Experience Specialist will see you responsible for answering customer queries through different platforms such as phone, web chat, social media and email. Support the business strategies, plans and procedures Ensure set goals for performance and growth are achieved Promote company culture and vision and values Support all segments in answering customer enquiries via email, calls and social media Live chat cover, including weekends Partake in regular coaching and training Ensure regulatory and legal compliance is adhered to Adhere to KPI’s Respond promptly to customer queries Resolve customer complaintsThe talents you bring: Experience in complaints 2+ years customer service experience Good understanding of legal regulatory Excellent interpersonal skills Excellent written and verbal communication skills Good time management and organisational skills Ability to work autonomously Team player People personWho you are:You’re someone who cares and is passionate about your own development and the team's success. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a permanent position in ReAmped Energy's growing contact centre based in Brisbane CBD so we are looking for the right person! If you are interested in this position please apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role:As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role:As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Randstad has partnered with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers who are eager to kick start their career within a sales customer service position who are available immediately to work in their Inner City Brisbane call center.An opportunity arises to work as a Sales Customer Service Agent to represent an iconic Charity. In this role you will learn some valuable skills that are transferable. This role is for anyone who is looking to upskill and use their unique personalities About your new role:You will work in a successful retention team and will engage with existing clients to continue to support this important charity. As a retention Customer Service Agent you will be responsible for continuously creating positive change for our veterans and their families. Your Responsibilities:Membership engagement and retention is key!! Deliver exceptional customer serviceThe ability to build strong, long term, customer relationships.Handle inbound and outbound enquiriesAbility and drive to consistently exceed sales targets and KPI’sResilience and goal focused The benefits to your new role: Must be available to start on the 11th of October Permanent Full time-38 hours per week Flexible work roster from Monday to Friday, 8am – 7pm with the occasional Saturday 8am – 4pm1 week of paid training to fully equip you with the required skillsTeam culture is of great importance! We build on this with incentives and team building days.Monthly and Quarterly Incentive Programme – metric and quality focussedMotivating work with a strong community impactPersonal and professional development through dedicated upskilling and training.Wellness Partner onsite, Yoga, Meditation and morePrivate Health and Gym DiscountsFood and Beverage DiscountsFlu VaccinationsCareer development pathwaysShared employee space with Chill Out Zone, Table Tennis and PlayStationThe ability to gain product and systems knowledge quickly.A proven ability to overcome objections and constantly deliver a positive experienceDemonstrated strong conflict resolution and problem-solving skillsExcellent communication skillsResponsiveness to coaching and the ability to take on feedback Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad has partnered with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers who are eager to kick start their career within a sales customer service position who are available immediately to work in their Inner City Brisbane call center.An opportunity arises to work as a Sales Customer Service Agent to represent an iconic Charity. In this role you will learn some valuable skills that are transferable. This role is for anyone who is looking to upskill and use their unique personalities About your new role:You will work in a successful retention team and will engage with existing clients to continue to support this important charity. As a retention Customer Service Agent you will be responsible for continuously creating positive change for our veterans and their families. Your Responsibilities:Membership engagement and retention is key!! Deliver exceptional customer serviceThe ability to build strong, long term, customer relationships.Handle inbound and outbound enquiriesAbility and drive to consistently exceed sales targets and KPI’sResilience and goal focused The benefits to your new role: Must be available to start on the 11th of October Permanent Full time-38 hours per week Flexible work roster from Monday to Friday, 8am – 7pm with the occasional Saturday 8am – 4pm1 week of paid training to fully equip you with the required skillsTeam culture is of great importance! We build on this with incentives and team building days.Monthly and Quarterly Incentive Programme – metric and quality focussedMotivating work with a strong community impactPersonal and professional development through dedicated upskilling and training.Wellness Partner onsite, Yoga, Meditation and morePrivate Health and Gym DiscountsFood and Beverage DiscountsFlu VaccinationsCareer development pathwaysShared employee space with Chill Out Zone, Table Tennis and PlayStationThe ability to gain product and systems knowledge quickly.A proven ability to overcome objections and constantly deliver a positive experienceDemonstrated strong conflict resolution and problem-solving skillsExcellent communication skillsResponsiveness to coaching and the ability to take on feedback Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • contract
      • AU$31.00 - AU$32.00, per hour, $31.25 p/h + super
      • full-time
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. What's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteKey AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. What's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteKey AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • contract
      • AU$31.00 - AU$32.00, per hour, $31.25 p/h + super
      • full-time
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + superClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + superClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • contract
      • AU$31.00 - AU$32.00, per hour, $31.25 p/h + super
      • full-time
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pm Overtime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pm Overtime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.