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    3 jobs found for Customer Service Manager

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      • sydney, new south wales
      • permanent
      • AU$70,000 - AU$80,000, per year, Superannuation
      • full-time
      About the Company You will be working for a renowned multinational property company located in Sydney CBD. This business is known within the market for their tailored service offering and diverse portfolio of luxury clients. Your New Role As the Customer Service Manager, you will be responsible for providing an exceptional customer experience for all on site clients. The role is perfect for someone who has experience in growing customer relationships, leading a team and someone who strives for excellence. Your Main Responsibilities Analyse customer accounts and identify areas for improvementManage a collaborative office support teamDevelop and maintain customer relationshipsDefine goals to improve productivity and service levelsAssist with client requests or escalations as neededBenefits to You Ongoing and consistent training and developmentUnlimited progression opportunitiesIncrease your network with influential stakeholdersDiverse and collaborative team cultureWork for a highly regarded companyAbout You Previous People Management, Customer Service, Client Services or Relationship Manager,Solutions-orientated with strong initiativePartnership builderPrevious leadership experienceProfessional and confident mannerIf you are interested in this role, please press APPLY NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the Company You will be working for a renowned multinational property company located in Sydney CBD. This business is known within the market for their tailored service offering and diverse portfolio of luxury clients. Your New Role As the Customer Service Manager, you will be responsible for providing an exceptional customer experience for all on site clients. The role is perfect for someone who has experience in growing customer relationships, leading a team and someone who strives for excellence. Your Main Responsibilities Analyse customer accounts and identify areas for improvementManage a collaborative office support teamDevelop and maintain customer relationshipsDefine goals to improve productivity and service levelsAssist with client requests or escalations as neededBenefits to You Ongoing and consistent training and developmentUnlimited progression opportunitiesIncrease your network with influential stakeholdersDiverse and collaborative team cultureWork for a highly regarded companyAbout You Previous People Management, Customer Service, Client Services or Relationship Manager,Solutions-orientated with strong initiativePartnership builderPrevious leadership experienceProfessional and confident mannerIf you are interested in this role, please press APPLY NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • permanent
      • AU$75,000 - AU$80,000 per year
      • full-time
      Founded in 1981 and with a presence in over 55 countries, Scantech International is the world-leader in the application of on-line real-time measurement technology for bulk materials across the resource sector including cement, coal and minerals. Due to an internal promotion, there is now a very exciting opportunity for an experienced Account Manager / Customer Service Manager to join the organisation based out of their Adelaide Global Headquarters. Role & Responsibilities:Manage and service a portfolio 180 accounts within the PSA division (Product Support Agreements)Prepare quotes, tenders and bidsFollow up on quotesCommunicate strongly and maintain close, pro-active relationships with customers Upsell to existing accounts and drive new revenue Set up face to face meetings where required (this may include international travel once possible again)Report monthly on set budgets and activities Maintain database via CRM (Sage) Support GM Services as and when required Work independently with excellent management supportSkills & Experience: Tertiary qualifications2-3 years experience in a similar role Strong track record in sales, account and territory managementAbility to work and travel nationally and internationally Strong written and communication skills Strong relationship building, interpersonal, communication and presentation skillsUnderstanding of CRM systems Highly motivated, driven, reliable, loyal with the ability to build strong business relationshipsAbility to work independently and in a team environmentBenefitsCompetitive salary package Positive and supportive company culture Excellent career advancement opportunitiesThis is an exciting opportunity to join a global market leader. Application Click ‘apply for this job” or contact Thomas Troxler, Senior Consultant Sales & Marketing, at Thomas.troxler@randstad.com.au. At Randstad we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Founded in 1981 and with a presence in over 55 countries, Scantech International is the world-leader in the application of on-line real-time measurement technology for bulk materials across the resource sector including cement, coal and minerals. Due to an internal promotion, there is now a very exciting opportunity for an experienced Account Manager / Customer Service Manager to join the organisation based out of their Adelaide Global Headquarters. Role & Responsibilities:Manage and service a portfolio 180 accounts within the PSA division (Product Support Agreements)Prepare quotes, tenders and bidsFollow up on quotesCommunicate strongly and maintain close, pro-active relationships with customers Upsell to existing accounts and drive new revenue Set up face to face meetings where required (this may include international travel once possible again)Report monthly on set budgets and activities Maintain database via CRM (Sage) Support GM Services as and when required Work independently with excellent management supportSkills & Experience: Tertiary qualifications2-3 years experience in a similar role Strong track record in sales, account and territory managementAbility to work and travel nationally and internationally Strong written and communication skills Strong relationship building, interpersonal, communication and presentation skillsUnderstanding of CRM systems Highly motivated, driven, reliable, loyal with the ability to build strong business relationshipsAbility to work independently and in a team environmentBenefitsCompetitive salary package Positive and supportive company culture Excellent career advancement opportunitiesThis is an exciting opportunity to join a global market leader. Application Click ‘apply for this job” or contact Thomas Troxler, Senior Consultant Sales & Marketing, at Thomas.troxler@randstad.com.au. At Randstad we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • mascot, new south wales
      • permanent
      • AU$55,000 - AU$55,000, per year, Plus Super
      • full-time
      Your New Company This is your opportunity to join a well established Pharmaceutical organisation. This company is rapidly growing and is looking for a customer service representative to join their dynamic and hard working team.Your New RoleAs the Customer Service Representative, you will be responsible for providing high level customer support to stakeholders and clients. You will work alongside a friendly team of three friendly Customer Care Representatives and will report into the Customer Service Manager who is known within the business for their supportive leadership style.Your responsibilities will include:Data entry of product orders using the CRM systemResponding to customer and client emails and providing support over the phoneEducating customers and patients on product availability Processing deposits, reconciling accounts and raising invoicesLiaising with the internal teams and health care professionals on a daily basisThe Benefits:Thorough and ongoing training and developmentMonthly and quarterly recognition awards and incentives eg. awards, gift cards etcSupportive, close knit team cultureWorking from home during the lock down Opportunity to advance your career and grow within the businessBe a part of a company that is passionate about health and improving patient livesWork alongside renowned clients within the Pharmaceutical industry Parking on site availableEasily accessible by public transport, 5 minutes from the train station in MascotLaptop and tools of the trade providedAbout YouThis role requires an entry level of order processing and strong communication listening skills. In addition, you will have:Previous customer service, administration, call centre, contact centre, order fulfilment, order processing or order administrator experienceExperience working in a corporate environment is highly regardedA 'can-do' attitude and willingness to learnThis is a great opportunity to kick start your corporate career within a company that promotes teamwork and a positive work environment. If you are interested in this role, please press APPLY NOW. Alternatively please email your CV to donna.t@randstad.com, or please call Donna on 02 9859 3107 to have a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company This is your opportunity to join a well established Pharmaceutical organisation. This company is rapidly growing and is looking for a customer service representative to join their dynamic and hard working team.Your New RoleAs the Customer Service Representative, you will be responsible for providing high level customer support to stakeholders and clients. You will work alongside a friendly team of three friendly Customer Care Representatives and will report into the Customer Service Manager who is known within the business for their supportive leadership style.Your responsibilities will include:Data entry of product orders using the CRM systemResponding to customer and client emails and providing support over the phoneEducating customers and patients on product availability Processing deposits, reconciling accounts and raising invoicesLiaising with the internal teams and health care professionals on a daily basisThe Benefits:Thorough and ongoing training and developmentMonthly and quarterly recognition awards and incentives eg. awards, gift cards etcSupportive, close knit team cultureWorking from home during the lock down Opportunity to advance your career and grow within the businessBe a part of a company that is passionate about health and improving patient livesWork alongside renowned clients within the Pharmaceutical industry Parking on site availableEasily accessible by public transport, 5 minutes from the train station in MascotLaptop and tools of the trade providedAbout YouThis role requires an entry level of order processing and strong communication listening skills. In addition, you will have:Previous customer service, administration, call centre, contact centre, order fulfilment, order processing or order administrator experienceExperience working in a corporate environment is highly regardedA 'can-do' attitude and willingness to learnThis is a great opportunity to kick start your corporate career within a company that promotes teamwork and a positive work environment. If you are interested in this role, please press APPLY NOW. Alternatively please email your CV to donna.t@randstad.com, or please call Donna on 02 9859 3107 to have a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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