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1 job found in Blacktown

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    • blacktown, new south wales
    • permanent
    • AU$100,000 - AU$120,000 per year
    • full-time
    The Senior Case Manager will lead a team of case planners to provide high quality, timely, case planning, assessments, program delivery, case supervision and support service for individuals. This enables the facility to increase the chances of positively changing individuals lives and creating better outcomes for them and the community.Role overviewThe expertise that the Senior Case planner will provide include participating in case conferences for high risk/needs individuals, demonstrating superior skills in the case of management of complex individuals, applying case and behavioural management methods and demonstrating culturally sensitive practices and attitudes. What's in it for you?Job SecurityCompetitive Salary and Benefits Supportive Team Culture & EnvironmentOngoing professional development Opportunity to make a positive impact on the lives of others ExperienceMinimum Cert IV in Community Services Minimum of 2 years leadership experienceDesirable to possess a degree in Psychology, Social Work or Criminology or related fieldPrevious experience working in a correctional or institutional setting is desirable Primary accountabilities and key deliverables:Comply with the companies risk management, quality assurance and health and safety environment management systems, including statutory obligations. Lead a team to carry out an evidence based case planning model that is focused on risk, need, responsibility ensuring a case plan is developed for any individual that is eligible. Staff management & Teamwork Demonstrate the capacity to mentor, motivate and manage the work of others and to model exemplary behaviour to team members and other individuals Conduct regular one to one meetings, performance appraisals and team meetings.Act as a positive, effective role model for all staff, modelling the organisation’s best practice principlesEngage and drive continuous improvement by exhibiting proactive thinking, accepting accountability, documenting information, and contributing ideas and innovations to improve performanceAct with integrity, in accordance with the organisation’s Code of Conduct and our corporate values of Integrity, Ingenuity, Collaboration and ChallengePromote a diverse, inclusive and fair work environment, free from discrimination, bullying and harassmentHealth, Safety & EnvironmentEnsure that safety and risk awareness are paramount when undertaking all dutiesComply with the organisation's Risk Management, Quality Assurance, and Health, Safety and Environment management systems, including all statutory obligationsAct as a role model for a positive health, safety and environment culture, and encourage other staff and individuals to do the same.Skills and attributesLeadership – Demonstrate the capacity to mentor, motivate and manage the work of others and to model exemplary behaviour to team members and individualsJudgement – Display sound judgement in responding to risks, threats and incidents, including reporting or escalating issues as required, and managing sensitive situations and information appropriatelyCommunication – Communicate verbally and in writing in a manner that is pro-social, appropriate for the audience, clear, thorough and effectiveInterpersonal aptitude – Demonstrate empathy, cultural understanding and the abilities to connect, build appropriate relationships, influence, negotiate and navigate interpersonal differences with individuals, peers and othersConflict and incident management – Accurately assess conflict and incident situations, make effective judgements, and apply knowledge of best practices and defined policies and procedures to de-escalate and manage conflicts and incidentsResilience – Show adaptability, perseverance and courage in achieving required objectives under pressure and in the face of challengesPlease note that you will be required to obtain appropriate security clearances from New South Wales Police and Correctional Services New South WalesYou must also meet the physical requirements of the role and pass a functional fitness and health assessment; due to the demands of the role, applicants who consume alcohol excessively, abuse prescription drugs or consume illicit substances are unsuitableAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The Senior Case Manager will lead a team of case planners to provide high quality, timely, case planning, assessments, program delivery, case supervision and support service for individuals. This enables the facility to increase the chances of positively changing individuals lives and creating better outcomes for them and the community.Role overviewThe expertise that the Senior Case planner will provide include participating in case conferences for high risk/needs individuals, demonstrating superior skills in the case of management of complex individuals, applying case and behavioural management methods and demonstrating culturally sensitive practices and attitudes. What's in it for you?Job SecurityCompetitive Salary and Benefits Supportive Team Culture & EnvironmentOngoing professional development Opportunity to make a positive impact on the lives of others ExperienceMinimum Cert IV in Community Services Minimum of 2 years leadership experienceDesirable to possess a degree in Psychology, Social Work or Criminology or related fieldPrevious experience working in a correctional or institutional setting is desirable Primary accountabilities and key deliverables:Comply with the companies risk management, quality assurance and health and safety environment management systems, including statutory obligations. Lead a team to carry out an evidence based case planning model that is focused on risk, need, responsibility ensuring a case plan is developed for any individual that is eligible. Staff management & Teamwork Demonstrate the capacity to mentor, motivate and manage the work of others and to model exemplary behaviour to team members and other individuals Conduct regular one to one meetings, performance appraisals and team meetings.Act as a positive, effective role model for all staff, modelling the organisation’s best practice principlesEngage and drive continuous improvement by exhibiting proactive thinking, accepting accountability, documenting information, and contributing ideas and innovations to improve performanceAct with integrity, in accordance with the organisation’s Code of Conduct and our corporate values of Integrity, Ingenuity, Collaboration and ChallengePromote a diverse, inclusive and fair work environment, free from discrimination, bullying and harassmentHealth, Safety & EnvironmentEnsure that safety and risk awareness are paramount when undertaking all dutiesComply with the organisation's Risk Management, Quality Assurance, and Health, Safety and Environment management systems, including all statutory obligationsAct as a role model for a positive health, safety and environment culture, and encourage other staff and individuals to do the same.Skills and attributesLeadership – Demonstrate the capacity to mentor, motivate and manage the work of others and to model exemplary behaviour to team members and individualsJudgement – Display sound judgement in responding to risks, threats and incidents, including reporting or escalating issues as required, and managing sensitive situations and information appropriatelyCommunication – Communicate verbally and in writing in a manner that is pro-social, appropriate for the audience, clear, thorough and effectiveInterpersonal aptitude – Demonstrate empathy, cultural understanding and the abilities to connect, build appropriate relationships, influence, negotiate and navigate interpersonal differences with individuals, peers and othersConflict and incident management – Accurately assess conflict and incident situations, make effective judgements, and apply knowledge of best practices and defined policies and procedures to de-escalate and manage conflicts and incidentsResilience – Show adaptability, perseverance and courage in achieving required objectives under pressure and in the face of challengesPlease note that you will be required to obtain appropriate security clearances from New South Wales Police and Correctional Services New South WalesYou must also meet the physical requirements of the role and pass a functional fitness and health assessment; due to the demands of the role, applicants who consume alcohol excessively, abuse prescription drugs or consume illicit substances are unsuitableAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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