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4 jobs found in Sydney, New South Wales

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    • parramatta, new south wales
    • temporary
    • AU$30.00 - AU$31.00, per hour, Attractive Penalty Rates
    • full-time
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest.Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest.Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • temporary
    • AU$30.00 - AU$31.00, per hour, Attractive Penalty Rates
    • full-time
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest.Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. About your new role As call centre operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationProviding up to date and accurate information to members of the publicEscalating and transferring calls to the right departmentStay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will need The call centre representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalism and work ethicStrong problem solving abilities, especially in a fast-paced environmentA positive and resilient outlookAdvanced computer literacy skills and able to pick up new systems quicklyPrevious experience in a contact centre/customer service roleThere are multiple roles available working from Parramatta or from home. Please note, work from home is not guaranteed and depends on the speed of the internet you have at home. You will need to be available for a minimum of 3 months. This is a great opportunity Working for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest.Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext steps If you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact marcin.sajna@randstad.com.au We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • AU$400 - AU$600, per day, + super
    • full-time
    Report on workforce data to inform the development of workforce strategy and planningAddress strategic and operational issues in the development of workforce strategyCollaborate with business partnering teams and people leaders to develop divisional workforce plansImplement technology and processes to deliver standardised reporting and workforce analyticsSupport the identification and implementation of activities and programs which address identified resource and workforce priorities for the organisationProgress workforce demand analysis to understand current and future workforce requirements,incorporating short-term and long-term forecastingProvide relevant, timely and accurate reportsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Report on workforce data to inform the development of workforce strategy and planningAddress strategic and operational issues in the development of workforce strategyCollaborate with business partnering teams and people leaders to develop divisional workforce plansImplement technology and processes to deliver standardised reporting and workforce analyticsSupport the identification and implementation of activities and programs which address identified resource and workforce priorities for the organisationProgress workforce demand analysis to understand current and future workforce requirements,incorporating short-term and long-term forecastingProvide relevant, timely and accurate reportsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • full-time
    We are seeking an energetic and reliable administration professional to join our client’s team in NSW Government as an administration all-rounder. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs an Administrator, you will be responsible for providing administrative support to ensure the smooth running of business operations. So you will need to have a commitment to customer service and an ability to multitask, be organised and a good problem solver. Tasks will include, but not be limited to the following;Providing a range of admin support services to the team;Preparation of documents and reportsManaging records, databases and other administrative systems for the team;Responding to enquiries and requests for information both over the phone and via email.What you will needAdministrators are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating stakeholders with honesty and patience.Advanced computer literacy skills with MS Office suite and ideally use of TRIMPrevious experience in an administrative roleExcellent communication skillsSuperior organisation skills and dedication to completing projects Detail oriented and comfortable working in an office environmentHaving previous experience working within Government would be an advantageThis is a great opportunityWorking for the NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking an energetic and reliable administration professional to join our client’s team in NSW Government as an administration all-rounder. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs an Administrator, you will be responsible for providing administrative support to ensure the smooth running of business operations. So you will need to have a commitment to customer service and an ability to multitask, be organised and a good problem solver. Tasks will include, but not be limited to the following;Providing a range of admin support services to the team;Preparation of documents and reportsManaging records, databases and other administrative systems for the team;Responding to enquiries and requests for information both over the phone and via email.What you will needAdministrators are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating stakeholders with honesty and patience.Advanced computer literacy skills with MS Office suite and ideally use of TRIMPrevious experience in an administrative roleExcellent communication skillsSuperior organisation skills and dedication to completing projects Detail oriented and comfortable working in an office environmentHaving previous experience working within Government would be an advantageThis is a great opportunityWorking for the NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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