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4 jobs found in Western Australia

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    • perth, western australia
    • contract
    • full-time
    An opportunity to utilise your already advanced skills for career progression in Federal Government. About the role:Utilising statutory provisions and Frameworks, you will manage and resolve a caseload of complaints at levels of high risk and complexity.Assisting with escalated complaints and supporting the wider team, providing mentoring and education relating to effective handling of complaints to achieve outcomes.Provide your expert advice to the Assistant Director and Director about trends and issues through the assessment and analysis of information gathered through the complaints.About you:Personable approach, ability to build and maintain relationships with internal and external stakeholdersExperienced coaching and mentoring skills, to contribute and guide newer team membersAt level experience as an APS6 or equivalent.Please note, this Department requires proof of Australian Citizenship. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    An opportunity to utilise your already advanced skills for career progression in Federal Government. About the role:Utilising statutory provisions and Frameworks, you will manage and resolve a caseload of complaints at levels of high risk and complexity.Assisting with escalated complaints and supporting the wider team, providing mentoring and education relating to effective handling of complaints to achieve outcomes.Provide your expert advice to the Assistant Director and Director about trends and issues through the assessment and analysis of information gathered through the complaints.About you:Personable approach, ability to build and maintain relationships with internal and external stakeholdersExperienced coaching and mentoring skills, to contribute and guide newer team membersAt level experience as an APS6 or equivalent.Please note, this Department requires proof of Australian Citizenship. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • perth, western australia
    • contract
    • full-time
    This team works collaboratively with policy teams to meet objectives and ministerial requirements through the grants management process. About the role:Program delivery, including assessing eligibility and/or merit of applications for program support, inaccordance with relevant legislation and guidelines, and justifying recommendations with appropriateevidenceProviding Secretariat support for various arrangementsWriting all forms of written reports and briefs regarding businesses and industry developmentEngaging with different teams across the wider department and external partners as well as negotiatingand managing contracts with businesses and other organisationsMentoring and/or coaching of other team members About you:Relevant experience in program and/or grants deliveryBuild and maintain strong relationships with stakeholdersHigh level communication, with excellent negotiation and problem solving skillsDemonstrated capacity to coordinate responses and manage competing/shifting deadlines At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This team works collaboratively with policy teams to meet objectives and ministerial requirements through the grants management process. About the role:Program delivery, including assessing eligibility and/or merit of applications for program support, inaccordance with relevant legislation and guidelines, and justifying recommendations with appropriateevidenceProviding Secretariat support for various arrangementsWriting all forms of written reports and briefs regarding businesses and industry developmentEngaging with different teams across the wider department and external partners as well as negotiatingand managing contracts with businesses and other organisationsMentoring and/or coaching of other team members About you:Relevant experience in program and/or grants deliveryBuild and maintain strong relationships with stakeholdersHigh level communication, with excellent negotiation and problem solving skillsDemonstrated capacity to coordinate responses and manage competing/shifting deadlines At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • perth, western australia
    • contract
    • AU$43.00 per hour
    • full-time
    The Dispute Resolution officer is responsible for managing and accessing an individual caseload of complaints.The work involves researching and analysing law and policies to identify discrepancies and forming a recommendation for credit. About the role:Receiving and case managing complaints from members of the publicAssessing the complaint, obtaining further information as required and determining the next steps in the process.Preparing a draft recommendation, including considered and accurate statements of reasons.Ensuring efficient and accurate recording of informationFostering and maintaining internal and external relationshipsAbout you:A friendly, positive and professional demeanourAbility to complete assessments and tasks in a timely and efficient mannerExcellent communication skills, both written and verbalDemonstrates a commitment to quality customer serviceContribute to a culture of continual improvement by offering and seeking constructive feedback At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The Dispute Resolution officer is responsible for managing and accessing an individual caseload of complaints.The work involves researching and analysing law and policies to identify discrepancies and forming a recommendation for credit. About the role:Receiving and case managing complaints from members of the publicAssessing the complaint, obtaining further information as required and determining the next steps in the process.Preparing a draft recommendation, including considered and accurate statements of reasons.Ensuring efficient and accurate recording of informationFostering and maintaining internal and external relationshipsAbout you:A friendly, positive and professional demeanourAbility to complete assessments and tasks in a timely and efficient mannerExcellent communication skills, both written and verbalDemonstrates a commitment to quality customer serviceContribute to a culture of continual improvement by offering and seeking constructive feedback At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • perth, western australia
    • contract
    • full-time
    The role:Case Managers are the ‘face of the Department’ for aged care services and will be required to complete quality audits and perform risk assessments for home aged care services, intrastate.Your duties will include:Provide support to the EL1 and assist with reports, liaison with the provider and problem solvingConduct interviews with clients and other relevant stakeholders to collect evidence Collate and analyse evidence to produce corresponding reports and recommendationsExtensive travel required and Case Management Teams are required to work flexibly and be available outside of standard business hours, as such staff need to be able to work after hours and over weekends.About you:You will have a strong background in auditing or quality assurance. Alternatively, you may be from a clinical nursing background in the health sector, working in investigations or quality framework.Strong critical thinking and analytical skillsExceptional report writing skillsAustralian citizen with a current drivers licenceFlexibility to travel overnight on a weekly or fortnightly basis How to applyIf you are interested and match the above criteria, please apply within.Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The role:Case Managers are the ‘face of the Department’ for aged care services and will be required to complete quality audits and perform risk assessments for home aged care services, intrastate.Your duties will include:Provide support to the EL1 and assist with reports, liaison with the provider and problem solvingConduct interviews with clients and other relevant stakeholders to collect evidence Collate and analyse evidence to produce corresponding reports and recommendationsExtensive travel required and Case Management Teams are required to work flexibly and be available outside of standard business hours, as such staff need to be able to work after hours and over weekends.About you:You will have a strong background in auditing or quality assurance. Alternatively, you may be from a clinical nursing background in the health sector, working in investigations or quality framework.Strong critical thinking and analytical skillsExceptional report writing skillsAustralian citizen with a current drivers licenceFlexibility to travel overnight on a weekly or fortnightly basis How to applyIf you are interested and match the above criteria, please apply within.Please note that successful applicants will be required to undergo pre-employment integrity checks including a National Police Criminal Check and two viable reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Explore over 4 jobs in Western Australia

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