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    2 jobs found in penrith, new south wales

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        • penrith, new south wales
        • contract
        • AU$52.00 - AU$54.00, per hour, superannuation
        • full-time
        The Role:Manage and resolve a caseload of complaintsAssess moderately complex complaints and perform conciliations as neededMonitor incoming complaints and status, ensuring high-risk complaints are resolved promptRequest relevant information to process complaintsPrepare complaints documentationCommunicate with a diverse group of stakeholders to facilitate the efficiency of the complaints handling processLiaise with managers regularly regarding caseloadWork in accordance with statutory provisions and legislative requirementsProvide coaching, mentoring and guidance to others About You:Experience in complaints or dispute resolution - mandatoryLeadership experience/ skillsHigh-level communication skills (both written and verbal)Government experience is highly regardedUnderstanding or lived experience of disabilityMUST BE an Australian citizenBenefits:Potential for contract extensionLocated conveniently near public transportDevelop your career in the public sector If you are interested and match the above criteria, please apply within*. *Please note that successful applicants will be required to obtain a National Police Criminal Check and potentially a Baseline Security Clearance. You will also be required to provide two viable reference checks.**Please note that due to the volume of applications, only successful applicants will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Role:Manage and resolve a caseload of complaintsAssess moderately complex complaints and perform conciliations as neededMonitor incoming complaints and status, ensuring high-risk complaints are resolved promptRequest relevant information to process complaintsPrepare complaints documentationCommunicate with a diverse group of stakeholders to facilitate the efficiency of the complaints handling processLiaise with managers regularly regarding caseloadWork in accordance with statutory provisions and legislative requirementsProvide coaching, mentoring and guidance to others About You:Experience in complaints or dispute resolution - mandatoryLeadership experience/ skillsHigh-level communication skills (both written and verbal)Government experience is highly regardedUnderstanding or lived experience of disabilityMUST BE an Australian citizenBenefits:Potential for contract extensionLocated conveniently near public transportDevelop your career in the public sector If you are interested and match the above criteria, please apply within*. *Please note that successful applicants will be required to obtain a National Police Criminal Check and potentially a Baseline Security Clearance. You will also be required to provide two viable reference checks.**Please note that due to the volume of applications, only successful applicants will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • excellant hourly rate
        • full-time
        Based southwest of Sydney, council is looking for an experienced PMO officer to join their newly created PMO team. Reporting to the PMO manager and working alongside a team of 3 you will be responsible for preparing scope of works including obtaining all necessary approval from relevant bodies, detailing forward delivery plans and budget estimates and managing and reporting on plan and budget performance. In this role you will be tasked with cost estimation of different activities, reviewing contractors’ management plans (traffic control plans, environmental, quality and WHS management plans) and assisting the project management office team. You will work with the wider project and design teams and other relevant stakeholders in the organisation to resolve issues with projects. You will review and manage business risk by providing regular updates and communication for both operational and capital projects that impact any related areas within the council and the community.To be successful in this role you will have engineering/construction or project management qualifications or have extensive experience working in a PMO office environment. You will have experience in data management and project management methodologies. If this is something that sparks your interest and you meet the above requirements, click "apply" below to submit your resume/application. If you wish to discuss this role further please contact Noelle Kielty on 0292339937 or alternatively you can email at noelle.kielty@randstad.com.au.If this role isn't quite right for you but you are looking for new opportunities please call for a confidential discussion on other roles we are recruiting.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Based southwest of Sydney, council is looking for an experienced PMO officer to join their newly created PMO team. Reporting to the PMO manager and working alongside a team of 3 you will be responsible for preparing scope of works including obtaining all necessary approval from relevant bodies, detailing forward delivery plans and budget estimates and managing and reporting on plan and budget performance. In this role you will be tasked with cost estimation of different activities, reviewing contractors’ management plans (traffic control plans, environmental, quality and WHS management plans) and assisting the project management office team. You will work with the wider project and design teams and other relevant stakeholders in the organisation to resolve issues with projects. You will review and manage business risk by providing regular updates and communication for both operational and capital projects that impact any related areas within the council and the community.To be successful in this role you will have engineering/construction or project management qualifications or have extensive experience working in a PMO office environment. You will have experience in data management and project management methodologies. If this is something that sparks your interest and you meet the above requirements, click "apply" below to submit your resume/application. If you wish to discuss this role further please contact Noelle Kielty on 0292339937 or alternatively you can email at noelle.kielty@randstad.com.au.If this role isn't quite right for you but you are looking for new opportunities please call for a confidential discussion on other roles we are recruiting.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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