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1 job found in Bendigo, Victoria

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    • bendigo, victoria
    • permanent
    • full-time
    Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyEngage with customers and explore what they are looking forAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyEngage with customers and explore what they are looking forAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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