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        • adelaide, south australia
        • permanent
        • full-time
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        Randstad are currently seeking multiple permanent client services officers to join a leading provider of property data and analytics in Australia. Our client provides the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. They are the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities. About your roleYou will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you:1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task ApplicationsIf you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently seeking multiple permanent client services officers to join a leading provider of property data and analytics in Australia. Our client provides the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. They are the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities. About your roleYou will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you:1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task ApplicationsIf you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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