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    63 jobs found for banking & financial services - Page 3

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      • sydney, new south wales
      • permanent
      • AU$55,000 - AU$55,000, per year, super + monthly bonuses
      • full-time
      Entry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide top notch customer service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after. Some of your responsibilities will include:Answering customer queries via phone and email ensuring a timely, accurate and quality responseProviding resolution to all technical queries and account management information on servicesIdentifying queries which require additional attention and implementing appropriate procedures to enhance customer confidenceEnsuring accurate information is recorded within their CRM SystemContributing to the development of new ideas Performing administrative duties to support the provision of service deliveryYour skills and experienceIdeally you will have at least 1 year’s customer service experience from the retail or hospitality industryYou have the natural ability and desire to help others and are passionate about providing excellent serviceStrong written and verbal communication skills should be second nature to youYou are known for your attention to detail, time management and resilienceYour benefitsNo weekend work - you will be on a rotating roster Mon - Fri between 8am - 8pmFlexible working: work from home as well as from the officeAn additional day of birthday leave + 2 volunteer days + 3 days over XmasFree coffee and a massage in the office once a monthAbility to earn monthly bonusesYou will love working with them!Your next stepDoes this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.sadaka@randstad.com.au or on 02 8095 1752.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Entry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide top notch customer service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after. Some of your responsibilities will include:Answering customer queries via phone and email ensuring a timely, accurate and quality responseProviding resolution to all technical queries and account management information on servicesIdentifying queries which require additional attention and implementing appropriate procedures to enhance customer confidenceEnsuring accurate information is recorded within their CRM SystemContributing to the development of new ideas Performing administrative duties to support the provision of service deliveryYour skills and experienceIdeally you will have at least 1 year’s customer service experience from the retail or hospitality industryYou have the natural ability and desire to help others and are passionate about providing excellent serviceStrong written and verbal communication skills should be second nature to youYou are known for your attention to detail, time management and resilienceYour benefitsNo weekend work - you will be on a rotating roster Mon - Fri between 8am - 8pmFlexible working: work from home as well as from the officeAn additional day of birthday leave + 2 volunteer days + 3 days over XmasFree coffee and a massage in the office once a monthAbility to earn monthly bonusesYou will love working with them!Your next stepDoes this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.sadaka@randstad.com.au or on 02 8095 1752.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      Fraud Consultant, InvestigationsOpen to Sydney, Melbourne or Brisbane candidatesRemote working available Excellent salary packageThe Fraud Consultant is responsible for conducting investigations into allegations of fraud committed by employees, customers or vendors of the business and will be responsible for maintaining accurate, comprehensive and timely records of all investigations/ cases in line with organisational and regulatory expectations with a high degree of integrity andconfidentiality.The role will be responsible for maintaining policies, frameworks, monitoring, detection, investigations, training, reporting and remediation related to Anti- Fraud operations.The consultant will also have an understanding of AML/CTF laws and may assist with investigations warranted by alerts by Enhanced Customer Due Diligence for high-risk customers, including transaction monitoring.ResponsibilitiesAssist in maintaining a fit for purpose and cost effective anti-fraud program (people, process & technology) commensurate to the risk identified and aligned to industry best practice.Take lead on assessments, investigations and drafting reports relating to anti-fraud matters including escalation to AML/CTF Compliance accountable for Officer and Financial Crime Manager where required.Assess and triage alerts generated by the fraud monitoring systems.Maintain a compliant and consistent audit trail of all assessment activities, including accurate case notesDeliver role based training to front line staff, where required.Provide support to and assist front line staff and key stakeholders with Fraud and AML/CTF queries.Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified.Skills and qualificationsAbility to clearly present and articulate risk positions, reviews and/or recommendations to the AML/CTF Compliance Officer and other key stakeholders.Demonstrated ability to comprehend written, spoken and diagrammatic material, and to create the same with clarity and correct expression, including the ability to facilitate workshops, deliver presentations, prepare reports, papers and high level correspondence.Previous experience in working in fraud investigations and financial crime role (preferably 3+ years experience)Understanding of Anti-Fraud framework, Anti-Money Laundering and Counter-Terrorism Financing regulations, global sanctions law and compliance risk management principles.Strong interpersonal, communication and organizational skills, including ability to build strong stakeholder relationships including upper management and law enforcement.Automated Fraud Detection and Financial Transaction Monitoring SystemsWhy choose Randstad to represent youWe are a team of specialists consultants dedicated to Risk, Compliance and Financial Crime. Having placed others into these roles successfully, we are in a position to guide you through the application process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Fraud Consultant, InvestigationsOpen to Sydney, Melbourne or Brisbane candidatesRemote working available Excellent salary packageThe Fraud Consultant is responsible for conducting investigations into allegations of fraud committed by employees, customers or vendors of the business and will be responsible for maintaining accurate, comprehensive and timely records of all investigations/ cases in line with organisational and regulatory expectations with a high degree of integrity andconfidentiality.The role will be responsible for maintaining policies, frameworks, monitoring, detection, investigations, training, reporting and remediation related to Anti- Fraud operations.The consultant will also have an understanding of AML/CTF laws and may assist with investigations warranted by alerts by Enhanced Customer Due Diligence for high-risk customers, including transaction monitoring.ResponsibilitiesAssist in maintaining a fit for purpose and cost effective anti-fraud program (people, process & technology) commensurate to the risk identified and aligned to industry best practice.Take lead on assessments, investigations and drafting reports relating to anti-fraud matters including escalation to AML/CTF Compliance accountable for Officer and Financial Crime Manager where required.Assess and triage alerts generated by the fraud monitoring systems.Maintain a compliant and consistent audit trail of all assessment activities, including accurate case notesDeliver role based training to front line staff, where required.Provide support to and assist front line staff and key stakeholders with Fraud and AML/CTF queries.Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified.Skills and qualificationsAbility to clearly present and articulate risk positions, reviews and/or recommendations to the AML/CTF Compliance Officer and other key stakeholders.Demonstrated ability to comprehend written, spoken and diagrammatic material, and to create the same with clarity and correct expression, including the ability to facilitate workshops, deliver presentations, prepare reports, papers and high level correspondence.Previous experience in working in fraud investigations and financial crime role (preferably 3+ years experience)Understanding of Anti-Fraud framework, Anti-Money Laundering and Counter-Terrorism Financing regulations, global sanctions law and compliance risk management principles.Strong interpersonal, communication and organizational skills, including ability to build strong stakeholder relationships including upper management and law enforcement.Automated Fraud Detection and Financial Transaction Monitoring SystemsWhy choose Randstad to represent youWe are a team of specialists consultants dedicated to Risk, Compliance and Financial Crime. Having placed others into these roles successfully, we are in a position to guide you through the application process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$32.00 - AU$35.00, per hour, plus super
      • full-time
      Graduate Entry Level Finance in a Big Four Bank Your new companyYour business unit – Market Operations, supports inward and outward payments processing across multiple financial market products. You wider team supports and service stock broking and margin lending transactions, post trade executions across retail, wholesale and institution client segments.Your new roleProcess all broker transfers, conversions, off market transfers and any other administration functionsInvestigate, resolve and respond to any client service officer (CSO) queries and requests form other departmentsLiaise with internal department clients, ACH, ASX participants, support staff, international settlement agents, auditors and other regulatory bodiesAssist with special projects such as User Acceptance Testing (UTA) and Quality Assurance (QA) work.Your skillset and experiencePrevious banking and finance experience or trading knowledge preferredProficient communication skills and attention to detail Eagerness to learn and contribute to the wider teamYour benefitsShape your career within one of the big 4 banks and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.Your next stepTo launch your career, click ‘apply now’ or contact Clio, Consultant at clio.lenzi@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Graduate Entry Level Finance in a Big Four Bank Your new companyYour business unit – Market Operations, supports inward and outward payments processing across multiple financial market products. You wider team supports and service stock broking and margin lending transactions, post trade executions across retail, wholesale and institution client segments.Your new roleProcess all broker transfers, conversions, off market transfers and any other administration functionsInvestigate, resolve and respond to any client service officer (CSO) queries and requests form other departmentsLiaise with internal department clients, ACH, ASX participants, support staff, international settlement agents, auditors and other regulatory bodiesAssist with special projects such as User Acceptance Testing (UTA) and Quality Assurance (QA) work.Your skillset and experiencePrevious banking and finance experience or trading knowledge preferredProficient communication skills and attention to detail Eagerness to learn and contribute to the wider teamYour benefitsShape your career within one of the big 4 banks and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.Your next stepTo launch your career, click ‘apply now’ or contact Clio, Consultant at clio.lenzi@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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