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1 job found in south australia

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    • adelaide, south australia
    • permanent
    • AU$65,000 - AU$70,000 per year
    • full-time
    A rare opportunity to join a well known organisation and a leader in their field as a Customer Service Manager in its Wingfield office. LOCATION: WingfieldROLE: PERMANENT FULL-TIMESALARY: $65,000 - $70,000 + super Duties and responsibilities:Proven experience in leading teamsSupervise and support your team to ensure targets are metExperience with the creation and maintenance of internal reportsBeing the first point of contact for your team for general enquiries, complex issues and any escalationsAbility to manage large workloads in both emails and phone callsUpholding customer service standards to exceed customer expectationAbility to plan and implement new processes to increase service levels and productivityProven experience managing teams to provide feedback, conduct one on ones and coaching as required The successful applicant must have:Strong customer service skillsProven experience as a team leader or managerDemonstrated experience in leading, coaching, motivating and developing employeesAbility to prioritise and be problem solution focusedStrong planning and organisational skills Ability to remain calm under pressureExperience of adapting positively to frequently changing work practices and needsPrevious experience in using Salesforce (desirable, not essential) Applications:If you feel your skills match the above criteria please attention your CV, including a summary paragraph, to Bethany Lawson and click apply now. Please note; only short listed candidates will be contacted - anyone unsuccessful for this role will be considered for future opportunities. Apply urgently to avoid missing out as shortlist will be finalised by WED 21 JULY. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A rare opportunity to join a well known organisation and a leader in their field as a Customer Service Manager in its Wingfield office. LOCATION: WingfieldROLE: PERMANENT FULL-TIMESALARY: $65,000 - $70,000 + super Duties and responsibilities:Proven experience in leading teamsSupervise and support your team to ensure targets are metExperience with the creation and maintenance of internal reportsBeing the first point of contact for your team for general enquiries, complex issues and any escalationsAbility to manage large workloads in both emails and phone callsUpholding customer service standards to exceed customer expectationAbility to plan and implement new processes to increase service levels and productivityProven experience managing teams to provide feedback, conduct one on ones and coaching as required The successful applicant must have:Strong customer service skillsProven experience as a team leader or managerDemonstrated experience in leading, coaching, motivating and developing employeesAbility to prioritise and be problem solution focusedStrong planning and organisational skills Ability to remain calm under pressureExperience of adapting positively to frequently changing work practices and needsPrevious experience in using Salesforce (desirable, not essential) Applications:If you feel your skills match the above criteria please attention your CV, including a summary paragraph, to Bethany Lawson and click apply now. Please note; only short listed candidates will be contacted - anyone unsuccessful for this role will be considered for future opportunities. Apply urgently to avoid missing out as shortlist will be finalised by WED 21 JULY. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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