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      • adelaide, south australia
      • contract
      • full-time
      Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused.Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledgeAbout youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as requiredMUST BE AN AUSTRALIAN CITIZENMUST BE ABLE TO PASS A HIGH LEVEL GOVERNMENT CLEARANCE NO COVID-19 VACCINATION REQUIRED In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Fareen Khan. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused.Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledgeAbout youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as requiredMUST BE AN AUSTRALIAN CITIZENMUST BE ABLE TO PASS A HIGH LEVEL GOVERNMENT CLEARANCE NO COVID-19 VACCINATION REQUIRED In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Fareen Khan. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • permanent
      • full-time
      Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • adelaide, south australia
      • contract
      • AU$39.00 - AU$45.00 per hour
      • full-time
      Role overviewOpportunity to work within a public sector role is for a software-based service desk supporting Clinical Systems – primarily from Microsoft devices but supporting stakeholders in an IT fashion. About the RoleL1/ L2 Service Desk SpecialistOffice based role in the Adelaide CBD or Perth CBDProvide excellent customer service via the Service Desk or face-to-faceBe accountable for troubleshooting and resolving ticketsResponsibilities includeProvide technical support for IT applications by investigating, resolving, configuring and documenting problems.Support computer and telecommunications systems to ensure optimal performance, reliability and security to all users. Provide excellent customer service via the Service Desk or face-to-faceA team player that can easily adapt to change or team and supervisorsWhat you will need to succeed Min. 2-year experience as Service Desk Officer Experience with Athena SoftwareExperience with Atlassian Software: Confluence, Jira Core, Jira Service DeskMicrosoft 365Please read the attached position description and if this sounds like a career for you we would encourage you to apply by attaching a covering letter, outlining how you meet the essential requirements of the role and a current resume. If you have any questions please contact via email on jeremy.zozuk@randstad.com.au or 08 8468 8043 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Role overviewOpportunity to work within a public sector role is for a software-based service desk supporting Clinical Systems – primarily from Microsoft devices but supporting stakeholders in an IT fashion. About the RoleL1/ L2 Service Desk SpecialistOffice based role in the Adelaide CBD or Perth CBDProvide excellent customer service via the Service Desk or face-to-faceBe accountable for troubleshooting and resolving ticketsResponsibilities includeProvide technical support for IT applications by investigating, resolving, configuring and documenting problems.Support computer and telecommunications systems to ensure optimal performance, reliability and security to all users. Provide excellent customer service via the Service Desk or face-to-faceA team player that can easily adapt to change or team and supervisorsWhat you will need to succeed Min. 2-year experience as Service Desk Officer Experience with Athena SoftwareExperience with Atlassian Software: Confluence, Jira Core, Jira Service DeskMicrosoft 365Please read the attached position description and if this sounds like a career for you we would encourage you to apply by attaching a covering letter, outlining how you meet the essential requirements of the role and a current resume. If you have any questions please contact via email on jeremy.zozuk@randstad.com.au or 08 8468 8043 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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