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5 jobs found in Gold Coast, Queensland

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    • gold coast, queensland
    • permanent
    • AU$45,000 - AU$55,000, per year, Plus Super, penalty and overtime rates
    • full-time
    Randstad currently has a number of full time permanent Customer Service roles available located across the Gold Coast. We are passionate about finding great long-term opportunities for candidates wanting to develop their career with large organisations. We are currently taking expressions of interest for Customer Service roles. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsAny customer service experience (in any industry)Energetic and willingness to achieve results.What is on OfferCompetitive Salary PackagesFun team and working environmentsFlexible work life balance rosteringComplete training provded.Be part of a diverse and supportive working environment.If you are keen to take on a new challenge apply now and a consultant will be in touch.All candidates must be over 18, Australian Citizen or Residents and happy to undergo the relevent employment checksAny questions about the roles can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad currently has a number of full time permanent Customer Service roles available located across the Gold Coast. We are passionate about finding great long-term opportunities for candidates wanting to develop their career with large organisations. We are currently taking expressions of interest for Customer Service roles. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsAny customer service experience (in any industry)Energetic and willingness to achieve results.What is on OfferCompetitive Salary PackagesFun team and working environmentsFlexible work life balance rosteringComplete training provded.Be part of a diverse and supportive working environment.If you are keen to take on a new challenge apply now and a consultant will be in touch.All candidates must be over 18, Australian Citizen or Residents and happy to undergo the relevent employment checksAny questions about the roles can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • contract
    • AU$27.00 - AU$27.12, per hour, plus super & candidate benefits
    • full-time
    Randstad is recruiting for multiple administrative temporary positions to assist on an urgent project for a valued client in Varsity Lakes. We are looking for candidates who possess excellent attention to detail and are confident in speaking with people over the phone and can commit to a 3 month project with a likely extension into 2022. The role offers full, paid training for the first week with additional ongoing support and guidanceDuties:Acting as a concierge for callsTriaging customers - either passing to the correct department or taking customer information to relay to the correct department for call backsAccurately record all dataAd hoc administrative duties as requiredSkills/experience:Excellent phone mannerExcellent attention to detailAbility to multitask in a busy environment The start date for this position is ASAP, with onboarding taking place through October, for a 3 month period with a likely extension to 6 months. For this role you must be either an Australian citizen or a permanent resident. The rate of pay for this position is $27.12/hour plus super. The role is Monday-Friday and full time hours.Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.If you have any questions in relation to this role please feel free to contact Alexandria Howes on 07 3100 7059 or alexandria.howes@randstad.com.auTo apply for this position please use the ‘Apply Now’ button to submit your CV.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is recruiting for multiple administrative temporary positions to assist on an urgent project for a valued client in Varsity Lakes. We are looking for candidates who possess excellent attention to detail and are confident in speaking with people over the phone and can commit to a 3 month project with a likely extension into 2022. The role offers full, paid training for the first week with additional ongoing support and guidanceDuties:Acting as a concierge for callsTriaging customers - either passing to the correct department or taking customer information to relay to the correct department for call backsAccurately record all dataAd hoc administrative duties as requiredSkills/experience:Excellent phone mannerExcellent attention to detailAbility to multitask in a busy environment The start date for this position is ASAP, with onboarding taking place through October, for a 3 month period with a likely extension to 6 months. For this role you must be either an Australian citizen or a permanent resident. The rate of pay for this position is $27.12/hour plus super. The role is Monday-Friday and full time hours.Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.If you have any questions in relation to this role please feel free to contact Alexandria Howes on 07 3100 7059 or alexandria.howes@randstad.com.auTo apply for this position please use the ‘Apply Now’ button to submit your CV.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$22.86 - AU$22.86, per hour, Plus Super, penalty & $1000 sign on bonus
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives. You will also receive a $1,000 sign on bonus. Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-10pm)Be part of a diverse and supportive working environment.$1000 Sign on BonusAll candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives. You will also receive a $1,000 sign on bonus. Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-10pm)Be part of a diverse and supportive working environment.$1000 Sign on BonusAll candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$25.52 - AU$26.18, per hour, Plus Super
    • full-time
    Your New Company Award winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers Randstad is recruiting for multiple Team Leader’s to work within the Banking and Customer Service industry. As a team leader you will possess excellent people skills and be passionate about not only leading your team but providing excellent service to customers at all times. Working in this role will give you the opportunity to be innovative to achieve the best results. Your new position Assist your team members in providing first time resolutions to customersEnsure all policies and procedures are adhered to by your team, and provide further direction where requiredHandle escalated customer questionsMentor and train team membersAssist your team with additional product knowledge where requiredProvide feedback to internal and external stakeholders for business reviewsYour Skills and Experience Previous experience in a call centre/Customer service environmentPrevious leadership experienceConfident working towards KPI’sExcellent Verbal and written communicationHold the ability to enhance working relationships and build rapport What is on offerCompetitive SalaryPaid training so you feel equipped in leading your teamGrowth and further development opportunities in your careerFun team and working environmentPermanent Full time All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Award winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers Randstad is recruiting for multiple Team Leader’s to work within the Banking and Customer Service industry. As a team leader you will possess excellent people skills and be passionate about not only leading your team but providing excellent service to customers at all times. Working in this role will give you the opportunity to be innovative to achieve the best results. Your new position Assist your team members in providing first time resolutions to customersEnsure all policies and procedures are adhered to by your team, and provide further direction where requiredHandle escalated customer questionsMentor and train team membersAssist your team with additional product knowledge where requiredProvide feedback to internal and external stakeholders for business reviewsYour Skills and Experience Previous experience in a call centre/Customer service environmentPrevious leadership experienceConfident working towards KPI’sExcellent Verbal and written communicationHold the ability to enhance working relationships and build rapport What is on offerCompetitive SalaryPaid training so you feel equipped in leading your teamGrowth and further development opportunities in your careerFun team and working environmentPermanent Full time All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$25.52 - AU$25.52, per hour, Plus Super
    • full-time
    Your New Company Award winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers Randstad are currently recruiting for Quality Assurance Officers, working with an energetic supportive team to provide exceptional customer service to both internal and external stakeholders and team members. Your new positionComplete audit reporting and ensure all reporting is always up to dateLiaise with internal and external stakeholdersActively review reports and gather data informationProvide feedback and coaching to Team members to promote developmentFacilitate skill training sessions across Australia Your skills and experiencePrevious experience in a call centre/Customer service environmentProblem solving skillsPrevious experience in Quality AssuranceExcellent verbal and written communication to engage and build relationshipsWhat is on offerCompetitive SalaryPaid training so you feel equipped in leading your teamGrowth and further development opportunities in your careerFun team and working environmentPermanent Full time All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Award winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers Randstad are currently recruiting for Quality Assurance Officers, working with an energetic supportive team to provide exceptional customer service to both internal and external stakeholders and team members. Your new positionComplete audit reporting and ensure all reporting is always up to dateLiaise with internal and external stakeholdersActively review reports and gather data informationProvide feedback and coaching to Team members to promote developmentFacilitate skill training sessions across Australia Your skills and experiencePrevious experience in a call centre/Customer service environmentProblem solving skillsPrevious experience in Quality AssuranceExcellent verbal and written communication to engage and build relationshipsWhat is on offerCompetitive SalaryPaid training so you feel equipped in leading your teamGrowth and further development opportunities in your careerFun team and working environmentPermanent Full time All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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