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      • sydney, new south wales
      • permanent
      • based on experience
      • full-time
      Full time & 2 year contract positions available in metro & regional Victoria with start dates from ASAP to Term 1 2022 with incentives you can’t turn down. The Department of Education & Training in Victoria has a decentralised recruitment model meaning that the Government does not have recruitment consultants sourcing teachers. The Department of Education has contracted Randstad Education to act on their behalf to source and screen teachers for all roles across Victoria. Randstad Education & The Department of Education are working together for multiple opportunities for passionate, engaging Primary and Secondary teachers. Welcomed from all over Australia & New Zealand for positions across Victoria, the successful candidates will be offered a financial incentive between $9,000 to $50,000. If you are a new graduate, an experienced teacher, highly skilled, innovative and enthusiastic then this is the ideal opportunity for you. The opportunity Full time & 2 year fixed term positions across Victoria2 year minimum contractPrimary and Secondary roles available Multiple locations The successful candidate Australian teachers registration (from any state or territory) Valid work rights for Australia or New Zealand Valid Teacher Registration relevant for you state (or country NZ ONLY) Let us help you land your dream teaching position We are Education experts and offer Teachers FREE support which includes: Career Coaching, is a career change for you, because sometimes it's not? We can help you make that decision! Don’t have a CV - That's OK as many professionals don’t as they are too busy. Not to worry we can write one together or give feedback on how to adjust your CV that will lead to an interview. Nail that Cover letter! As this is the first hurdle to overcome as it is the first connection between you and your new potential employer. Tips on how to answer interview questions, we can coach you through the best way to nail any interview question. It is as easy as 1, 2, 3…. once you know how. We can teach you the tricks of the trade. Using a CV is becoming obsolete! We can help you create a Linkedin profile that will appeal to employers. Become a Linkedin All Star! Personal Branding is the new buzz in Education, we will help you create your very own personal branding to stand out from application right through to interview. We help you understand what helps you stand out as a unique healthcare professional, being able to articulate what makes you unique will help you land your dream job. How to applyIn order to apply for this opportunity, please submit your resume to candidatecareschoolsvic@randstad.com.au or call +61 3 8630 7406 and a consultant will be in touch shortly.Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      Full time & 2 year contract positions available in metro & regional Victoria with start dates from ASAP to Term 1 2022 with incentives you can’t turn down. The Department of Education & Training in Victoria has a decentralised recruitment model meaning that the Government does not have recruitment consultants sourcing teachers. The Department of Education has contracted Randstad Education to act on their behalf to source and screen teachers for all roles across Victoria. Randstad Education & The Department of Education are working together for multiple opportunities for passionate, engaging Primary and Secondary teachers. Welcomed from all over Australia & New Zealand for positions across Victoria, the successful candidates will be offered a financial incentive between $9,000 to $50,000. If you are a new graduate, an experienced teacher, highly skilled, innovative and enthusiastic then this is the ideal opportunity for you. The opportunity Full time & 2 year fixed term positions across Victoria2 year minimum contractPrimary and Secondary roles available Multiple locations The successful candidate Australian teachers registration (from any state or territory) Valid work rights for Australia or New Zealand Valid Teacher Registration relevant for you state (or country NZ ONLY) Let us help you land your dream teaching position We are Education experts and offer Teachers FREE support which includes: Career Coaching, is a career change for you, because sometimes it's not? We can help you make that decision! Don’t have a CV - That's OK as many professionals don’t as they are too busy. Not to worry we can write one together or give feedback on how to adjust your CV that will lead to an interview. Nail that Cover letter! As this is the first hurdle to overcome as it is the first connection between you and your new potential employer. Tips on how to answer interview questions, we can coach you through the best way to nail any interview question. It is as easy as 1, 2, 3…. once you know how. We can teach you the tricks of the trade. Using a CV is becoming obsolete! We can help you create a Linkedin profile that will appeal to employers. Become a Linkedin All Star! Personal Branding is the new buzz in Education, we will help you create your very own personal branding to stand out from application right through to interview. We help you understand what helps you stand out as a unique healthcare professional, being able to articulate what makes you unique will help you land your dream job. How to applyIn order to apply for this opportunity, please submit your resume to candidatecareschoolsvic@randstad.com.au or call +61 3 8630 7406 and a consultant will be in touch shortly.Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      • sydney, new south wales
      • permanent
      • package
      • full-time
      A truly unique opportunity is available to join The Uniting Church in Australia, Synod of NSW and the ACT as they embark on building a new school and establishing a congregation in the thriving south-western Sydney.One of the largest religious organisations in Australia, The Uniting Church is a Christian Organisation that began in 1977m with the union of the Congregational, Methodist and Presbyterian movements. Celebrating a culture of inclusion and collaboration, this incredible opportunity will allow the successful incumbent to work with great people building a new school and congregation for a growing community.The roleThe role reports to the General Manager and is responsible for the overall project management and coordination activities of the creation of the new school and congregation. As such, you will have strong project management skills and experience managing a project in its entirety.You will be responsible for managing the project scope and key objectives. This consists of identifying key requirements and managing resource availability and allocation, both internal and third party. You will manage the day-to-day operations of the project including the development, delivery and evaluation of the project planning and documentation.As the project is in its infancy you will be given the opportunity to build a strong project team to assist in the delivery of building a new school and congregation. You will be a strong and passionate leader who can drive a culture that is aligned with the church's values. As Program Manager, you will build beneficial relationships with key project stakeholders both internally and externally.The PersonBe a proven leader with the ability to deliver a large complex project from start to finish. Have extensive project management experience with in-depth knowledge and practical experience in change management, workforce, and business redesign. Have superior analytical thinking, problem-solving and decision-making skills with the ability to research, monitor and synthesise complex information, identify risks and develop mitigation strategies to produce results.You will have advanced computer literacy including PRINCE2, Microsoft Word, Visio, Excel, PowerPoint and Project. You will have worked in a similar role delivering complex projects from acquisitions to delivery and handover.What is on offerYou will have the opportunity to get in on the ground, start at the very beginning and make it your own. You will work with exceptional people in a supportive and inclusive environment. You will be in an important position to deliver outstanding results for a new congregation. This is a role where you will make a significant contribution to a growingcommunity.This role offers an attractive salary package of up to $250,000 per annum inclusive of 10% superannuation.To ApplyTo be considered for the opportunity, or to discuss this role further contact Noelle Kielty on 029233 9937 or alternatively you can email noelle.kielty@randstad.com.au to request a position description. Applications close Friday 20th August.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      A truly unique opportunity is available to join The Uniting Church in Australia, Synod of NSW and the ACT as they embark on building a new school and establishing a congregation in the thriving south-western Sydney.One of the largest religious organisations in Australia, The Uniting Church is a Christian Organisation that began in 1977m with the union of the Congregational, Methodist and Presbyterian movements. Celebrating a culture of inclusion and collaboration, this incredible opportunity will allow the successful incumbent to work with great people building a new school and congregation for a growing community.The roleThe role reports to the General Manager and is responsible for the overall project management and coordination activities of the creation of the new school and congregation. As such, you will have strong project management skills and experience managing a project in its entirety.You will be responsible for managing the project scope and key objectives. This consists of identifying key requirements and managing resource availability and allocation, both internal and third party. You will manage the day-to-day operations of the project including the development, delivery and evaluation of the project planning and documentation.As the project is in its infancy you will be given the opportunity to build a strong project team to assist in the delivery of building a new school and congregation. You will be a strong and passionate leader who can drive a culture that is aligned with the church's values. As Program Manager, you will build beneficial relationships with key project stakeholders both internally and externally.The PersonBe a proven leader with the ability to deliver a large complex project from start to finish. Have extensive project management experience with in-depth knowledge and practical experience in change management, workforce, and business redesign. Have superior analytical thinking, problem-solving and decision-making skills with the ability to research, monitor and synthesise complex information, identify risks and develop mitigation strategies to produce results.You will have advanced computer literacy including PRINCE2, Microsoft Word, Visio, Excel, PowerPoint and Project. You will have worked in a similar role delivering complex projects from acquisitions to delivery and handover.What is on offerYou will have the opportunity to get in on the ground, start at the very beginning and make it your own. You will work with exceptional people in a supportive and inclusive environment. You will be in an important position to deliver outstanding results for a new congregation. This is a role where you will make a significant contribution to a growingcommunity.This role offers an attractive salary package of up to $250,000 per annum inclusive of 10% superannuation.To ApplyTo be considered for the opportunity, or to discuss this role further contact Noelle Kielty on 029233 9937 or alternatively you can email noelle.kielty@randstad.com.au to request a position description. Applications close Friday 20th August.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$300,000 per year
      • full-time
      A truly rare opportunity is available for a Senior Executive to join one of the largest religious organisations in Australia. As the General Manager, you will provide strategic and operational leadership and management of a new project to build a new congregation and school.The Uniting Church in Australia (UCA),Synod of NSW and the ACT supports approximately 450 congregations and faith communities, with approximately 50,000 members, 13 Presbyteries, and 9 school and parish missions. They are on an exciting journey as they prepare to build a new congregation and school in Sydney’s South Western Region. This will be their first school development in decades.The roleReports to the Chief Operating Officer and is responsible for leading the strategic business planning, implementation and delivery of all strategic initiatives of the new congregation and school. The GM will oversee the financial management of the allocated budget, people and business plans and proactively plan and mitigate risks.You will act as a conduit between the development partners and project team and provide updates on operational readiness as required. You will manage critical relationships to deliver on specified outcomes and the broader UCA strategic plan. This is a unique opportunity, as you will be involved in the project from the ground up. You will have the autonomy to build your own team and also get involved in the early stages of the project including the acquisition of land.As an ambassador for UCA, you will contribute to the positive image of the Synod. You will be part of a wider operations management team, participating in building the strength of the Synod and ensure services provided support the mission strategy. The PersonYou will be a strong and passionate leader, with the ability to motivate and inspire your staff. Have extensive experience in people management, budget management and project management. Demonstrated experience in promoting and implementing a corporate vision and business strategies and translating them into actionable programs and deliverables.You will have excellent stakeholder management skills, with the ability to build strong working relationships and to work with a vast range of stakeholders. You will have excellent communication skills, with extensive experience and success in influencing, negotiating and conflict resolution. You will hold a relevant business or project management qualification, or equivalent. Have proven experience as a General Manager or an equivalent executive role. What is on offerYou will be joining an organisation that are focussed on inclusion, are values driven and are dedicated to changing the world for the better. As part of the executive team, you will be in a position to deliver outstanding levels of service for Sydney’s South West’s new and growing community. This role offers an attractive salary package of up to $300,000. To ApplyTo be considered for the opportunity, or to discuss this role further contact Katie O’Neill on 02 9233 9904 or alternatively you can email katie.oneill@randstad.com.au to request a position description. Applications close Friday 20th August. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      A truly rare opportunity is available for a Senior Executive to join one of the largest religious organisations in Australia. As the General Manager, you will provide strategic and operational leadership and management of a new project to build a new congregation and school.The Uniting Church in Australia (UCA),Synod of NSW and the ACT supports approximately 450 congregations and faith communities, with approximately 50,000 members, 13 Presbyteries, and 9 school and parish missions. They are on an exciting journey as they prepare to build a new congregation and school in Sydney’s South Western Region. This will be their first school development in decades.The roleReports to the Chief Operating Officer and is responsible for leading the strategic business planning, implementation and delivery of all strategic initiatives of the new congregation and school. The GM will oversee the financial management of the allocated budget, people and business plans and proactively plan and mitigate risks.You will act as a conduit between the development partners and project team and provide updates on operational readiness as required. You will manage critical relationships to deliver on specified outcomes and the broader UCA strategic plan. This is a unique opportunity, as you will be involved in the project from the ground up. You will have the autonomy to build your own team and also get involved in the early stages of the project including the acquisition of land.As an ambassador for UCA, you will contribute to the positive image of the Synod. You will be part of a wider operations management team, participating in building the strength of the Synod and ensure services provided support the mission strategy. The PersonYou will be a strong and passionate leader, with the ability to motivate and inspire your staff. Have extensive experience in people management, budget management and project management. Demonstrated experience in promoting and implementing a corporate vision and business strategies and translating them into actionable programs and deliverables.You will have excellent stakeholder management skills, with the ability to build strong working relationships and to work with a vast range of stakeholders. You will have excellent communication skills, with extensive experience and success in influencing, negotiating and conflict resolution. You will hold a relevant business or project management qualification, or equivalent. Have proven experience as a General Manager or an equivalent executive role. What is on offerYou will be joining an organisation that are focussed on inclusion, are values driven and are dedicated to changing the world for the better. As part of the executive team, you will be in a position to deliver outstanding levels of service for Sydney’s South West’s new and growing community. This role offers an attractive salary package of up to $300,000. To ApplyTo be considered for the opportunity, or to discuss this role further contact Katie O’Neill on 02 9233 9904 or alternatively you can email katie.oneill@randstad.com.au to request a position description. Applications close Friday 20th August. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$24.00 - AU$31.00, per hour, RDO's every month + additional personal leave
      • full-time
      Monthly RDO + 15 days personal leaveAbove award salaryEXCEEDING non-for-profit centre The CentreThis not-for-profit EXCEEDING service located in Chippendale is looking for a Certificate III or Diploma to join their team of passionate educators. They are dedicated to providing the highest quality care for children’s first 5 years of life. They do this by supporting children’s cognitive, language, social, emotional and physical development. They use play to understand the individuality of each child to provide them with endless learning opportunities that extend individual and group learning. Great professional development and training are provided to all educators a well as a number of employee benefits. The RoleYour role is as a Childcare Assistant working with children aged 2-3 years in a group of 15 children with an ECT and a Diploma OR working across all 5 rooms in the 80 place centre. You will be responsible to:Assisting and working alongside the Room Leader to implement high-quality programming leading to successful learning outcomes for the childrenCommunicate positively with the children and familiesBe reliable, respectful and work constructively with your colleagues and other professionals Benefits of the position:Permanent full-time role within a not-for-profit organisation Monthly RDOPaid lunch break15 days personal leave Generous professional development 2 weeks closed over Christmas Above award salary8 hours shift between 8 am and 6 pmAbout YouTo be successful in this position you must have:A Certificate III or Diploma in Early Childhood Education OR ACECQA-approved equivalent qualificationA current Working with Children’s Check Current first-aid certificate (including asthma and anaphylactic training) or willing to obtainUnderstanding and knowledge of the EYLF and NQS If you wish to apply for this role please do so via the website or email your resume directly to kate.ward@randstad.com.au Not for you? Please reach out to me via email or the above number for a confidential conversation about additional roles I can help you with.Tel: 02 8238 0200Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      Monthly RDO + 15 days personal leaveAbove award salaryEXCEEDING non-for-profit centre The CentreThis not-for-profit EXCEEDING service located in Chippendale is looking for a Certificate III or Diploma to join their team of passionate educators. They are dedicated to providing the highest quality care for children’s first 5 years of life. They do this by supporting children’s cognitive, language, social, emotional and physical development. They use play to understand the individuality of each child to provide them with endless learning opportunities that extend individual and group learning. Great professional development and training are provided to all educators a well as a number of employee benefits. The RoleYour role is as a Childcare Assistant working with children aged 2-3 years in a group of 15 children with an ECT and a Diploma OR working across all 5 rooms in the 80 place centre. You will be responsible to:Assisting and working alongside the Room Leader to implement high-quality programming leading to successful learning outcomes for the childrenCommunicate positively with the children and familiesBe reliable, respectful and work constructively with your colleagues and other professionals Benefits of the position:Permanent full-time role within a not-for-profit organisation Monthly RDOPaid lunch break15 days personal leave Generous professional development 2 weeks closed over Christmas Above award salary8 hours shift between 8 am and 6 pmAbout YouTo be successful in this position you must have:A Certificate III or Diploma in Early Childhood Education OR ACECQA-approved equivalent qualificationA current Working with Children’s Check Current first-aid certificate (including asthma and anaphylactic training) or willing to obtainUnderstanding and knowledge of the EYLF and NQS If you wish to apply for this role please do so via the website or email your resume directly to kate.ward@randstad.com.au Not for you? Please reach out to me via email or the above number for a confidential conversation about additional roles I can help you with.Tel: 02 8238 0200Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      • mascot, new south wales
      • permanent
      • AU$140,000 - AU$160,000, per year, Superannuation
      • full-time
      About the company This is your exclusive opportunity to join a global power solutions company in Mascot as a Customer Service Manager. This company is most known for their energy efficient process, high end products and customer solutioned service.About this roleAs the Customer Service Manager, you will lead and manage a highly skilled team of Customer Service Specialists in delivering an exceptional customer experience. In this role you will:Ensure correct processes are followed for quality purposeDevelop procedures to ensure a highly motivated team and a high-performance cultureWork closely with both internal and external stakeholders Employee training, development improvement and recruitment Second point of escalation for customer complaints and queries Key account management for post sales clients BenefitsIncredible team culture Yearly bonuses based on performanceOn site parking and close to public transportFlexible working opportunitiesWork in the best performing team with the highest level of engagement scores About youPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager or Contact Centre ManagerBachelor's degree or equivalentAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailExperience using SAP, Oracle, ERP or CRM If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the company This is your exclusive opportunity to join a global power solutions company in Mascot as a Customer Service Manager. This company is most known for their energy efficient process, high end products and customer solutioned service.About this roleAs the Customer Service Manager, you will lead and manage a highly skilled team of Customer Service Specialists in delivering an exceptional customer experience. In this role you will:Ensure correct processes are followed for quality purposeDevelop procedures to ensure a highly motivated team and a high-performance cultureWork closely with both internal and external stakeholders Employee training, development improvement and recruitment Second point of escalation for customer complaints and queries Key account management for post sales clients BenefitsIncredible team culture Yearly bonuses based on performanceOn site parking and close to public transportFlexible working opportunitiesWork in the best performing team with the highest level of engagement scores About youPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager or Contact Centre ManagerBachelor's degree or equivalentAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailExperience using SAP, Oracle, ERP or CRM If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • contract
      • full-time
      1. Providing Service Support:Respond to customer enquiries, questions, requests and processing tasks lodged through multiple channels.Resolve transactions, using both Knowledge Base articles and other reference materials, where applicable.Use the Shared Service Centre ticket management platform to raise tickets for all customer enquiries/requests received via telephone or email.Proactively update all escalated or re-allocated tickets with the following relevant information:Type or category of enquiry,Resolution approach and outcome deployed,Reasons for escalation or re-allocation of specific tickets to another ‘Tier’ Service Support Level for further investigation and/or resolution.Provide support and responses to enquiries and requests via Remote Support, Remote Access and Live Chat, when required.2. Enquiry Escalation:Using the information provided, assess customer-raised tickets and enquiries to determine whether escalation to another team is required.Escalate all triaged tickets, including High Priority and VIP category tickets through the appropriate channels to the relevant teamTroubleshoot all enquiries and tickets received that are linked to, or associated with, a specific critical issue[s] or incident[s] and escalate through the appropriate channels to the relevant first point of contact, if required.3. Continual Improvement:Identify, nominate and participate in any continual improvement opportunities across processes, products, services, technology / systems and reporting within the Shared Service Centre.Identify gaps in ChatBot knowledgebase.4. Interpretation, Advice and Guidance:Ability to interpret relevant ICT knowledge and guidelines to provide accurate advice.Ability to interpret relevant information and be able to communicate and advise clearly on ICT related matters5. Online systems:Ability to use a range of online systems, including ServiceNow, ICT Knowledge Base as well as other systems when required.6. Training and Development:Attend training as required and be proactive in suggestions of improvements or training for the Shared Service Centre7. Relationships and Engagement:Work collaboratively with Shared Service Centre staff members and management, as well as other groups, cohorts and stakeholders across the University.This will be achieved through:the adoption and use of collaboration tools such as Microsoft Office 365,the sharing of knowledge and expertise with Shared Service Centre colleagues as well as with various other groups, cohorts and stakeholders across the University, andthe solicitation of customer feedback about individual and Shared Service Centre performance in order to improve service quality, standards and delivery.Attend and participate in scheduled individual team and Shared Service Centre wide meetings and forums, when required.Attend, participate in and complete all mandatory training and up-skilling courses and sessions when scheduled.8. Ad Hoc Activities:The performance of any other activities and duties that are both consistent with and appropriate for the position context and the primary function of the Service Centre Consultant role, as directed.The performance of any other activities and duties that are both consistent with and appropriate for the position context and the primary function of the Service Centre Consultant role, as directed.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      1. Providing Service Support:Respond to customer enquiries, questions, requests and processing tasks lodged through multiple channels.Resolve transactions, using both Knowledge Base articles and other reference materials, where applicable.Use the Shared Service Centre ticket management platform to raise tickets for all customer enquiries/requests received via telephone or email.Proactively update all escalated or re-allocated tickets with the following relevant information:Type or category of enquiry,Resolution approach and outcome deployed,Reasons for escalation or re-allocation of specific tickets to another ‘Tier’ Service Support Level for further investigation and/or resolution.Provide support and responses to enquiries and requests via Remote Support, Remote Access and Live Chat, when required.2. Enquiry Escalation:Using the information provided, assess customer-raised tickets and enquiries to determine whether escalation to another team is required.Escalate all triaged tickets, including High Priority and VIP category tickets through the appropriate channels to the relevant teamTroubleshoot all enquiries and tickets received that are linked to, or associated with, a specific critical issue[s] or incident[s] and escalate through the appropriate channels to the relevant first point of contact, if required.3. Continual Improvement:Identify, nominate and participate in any continual improvement opportunities across processes, products, services, technology / systems and reporting within the Shared Service Centre.Identify gaps in ChatBot knowledgebase.4. Interpretation, Advice and Guidance:Ability to interpret relevant ICT knowledge and guidelines to provide accurate advice.Ability to interpret relevant information and be able to communicate and advise clearly on ICT related matters5. Online systems:Ability to use a range of online systems, including ServiceNow, ICT Knowledge Base as well as other systems when required.6. Training and Development:Attend training as required and be proactive in suggestions of improvements or training for the Shared Service Centre7. Relationships and Engagement:Work collaboratively with Shared Service Centre staff members and management, as well as other groups, cohorts and stakeholders across the University.This will be achieved through:the adoption and use of collaboration tools such as Microsoft Office 365,the sharing of knowledge and expertise with Shared Service Centre colleagues as well as with various other groups, cohorts and stakeholders across the University, andthe solicitation of customer feedback about individual and Shared Service Centre performance in order to improve service quality, standards and delivery.Attend and participate in scheduled individual team and Shared Service Centre wide meetings and forums, when required.Attend, participate in and complete all mandatory training and up-skilling courses and sessions when scheduled.8. Ad Hoc Activities:The performance of any other activities and duties that are both consistent with and appropriate for the position context and the primary function of the Service Centre Consultant role, as directed.The performance of any other activities and duties that are both consistent with and appropriate for the position context and the primary function of the Service Centre Consultant role, as directed.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$80,000 - AU$90,000 per year
      • full-time
      Your New Company/Role:As an established and world’s leading multinational information and communications technology services company, my client is looking for an experienced Accountant to join their growing team, due to their remarkable track record and growth in their business. This is a permanent full time position ($80,000 - $90,000 + S) who is eager to grow in their career and within the accounting industry. This position is ideal for someone who is looking to step up their career from an Assistant Accountant - as you will be overseeing AR and AP. Those who have recently been qualified (CPA/CA) are highly encouraged to apply! About the Opportunity / Responsibilities:Reporting directly to the Financial Controller who is nurturing and encourages professional growth to aid in your career progression, your main responsibilities will be but not limited to:Fixed Asset Register maintenance in accordance with FGA fixed asset capitalisation policy.Preparation of bank, balance sheet and corporate credit card statements reconciliationsProcessing of GL accountsAccurately prepare and process month end and year end journals for accruals, Prepayments and others as requiredIdentify, analyse and investigate reconciling itemsManage and follow up with outstanding Monthly Corporate Credit Card Expenses Reports.Monitor and control cost and expensesAssist in the preparation of budgeting and forecastingAssist FC on FBT, BAS, GST and yearly income tax calculationsAssist in managing Lease Commitment schedule for Statutory ReportingTrain AP officer as well as oversee that componentCo-ordinate and consolidate CAPEX budgets and forecast revisions.Maintain and Control Intercompany ledgerLiaise with the company’s internal and external auditors as requiredAssist with any ad hoc projects/duties as assignedContinuous process improvementIdeal ProfileThis opportunity is for someone who has experience within AR, AP and some broad accounting duties with an Accounting background. You will also bring:Diploma/Bachelors in Accounting/Finance or similar areaPrior experience (2+ years)Exposure to working in a medium to large organisationThose who have recently qualified (CPA) are highly encouraged to applyChrome River and Epicor system experience (ideal but not at all mandatory)Ability to work autonomously and handle work with accountabilityHigh attention to detailIntermediate Excel proficiencyStrong communication skills and ability to build relationships with internal and external stakeholders Benefits$80,000 - $90,000 + S (based on experience)Eastern Creek location for convenience + WFH flexibilityGreat team culture (close knit and collaborative team environment) If you have the required skills and experience needed for this position, kindly please click the 'Apply' button below. *Only shortlisted candidates will be contacted due to the high volume of applications*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company/Role:As an established and world’s leading multinational information and communications technology services company, my client is looking for an experienced Accountant to join their growing team, due to their remarkable track record and growth in their business. This is a permanent full time position ($80,000 - $90,000 + S) who is eager to grow in their career and within the accounting industry. This position is ideal for someone who is looking to step up their career from an Assistant Accountant - as you will be overseeing AR and AP. Those who have recently been qualified (CPA/CA) are highly encouraged to apply! About the Opportunity / Responsibilities:Reporting directly to the Financial Controller who is nurturing and encourages professional growth to aid in your career progression, your main responsibilities will be but not limited to:Fixed Asset Register maintenance in accordance with FGA fixed asset capitalisation policy.Preparation of bank, balance sheet and corporate credit card statements reconciliationsProcessing of GL accountsAccurately prepare and process month end and year end journals for accruals, Prepayments and others as requiredIdentify, analyse and investigate reconciling itemsManage and follow up with outstanding Monthly Corporate Credit Card Expenses Reports.Monitor and control cost and expensesAssist in the preparation of budgeting and forecastingAssist FC on FBT, BAS, GST and yearly income tax calculationsAssist in managing Lease Commitment schedule for Statutory ReportingTrain AP officer as well as oversee that componentCo-ordinate and consolidate CAPEX budgets and forecast revisions.Maintain and Control Intercompany ledgerLiaise with the company’s internal and external auditors as requiredAssist with any ad hoc projects/duties as assignedContinuous process improvementIdeal ProfileThis opportunity is for someone who has experience within AR, AP and some broad accounting duties with an Accounting background. You will also bring:Diploma/Bachelors in Accounting/Finance or similar areaPrior experience (2+ years)Exposure to working in a medium to large organisationThose who have recently qualified (CPA) are highly encouraged to applyChrome River and Epicor system experience (ideal but not at all mandatory)Ability to work autonomously and handle work with accountabilityHigh attention to detailIntermediate Excel proficiencyStrong communication skills and ability to build relationships with internal and external stakeholders Benefits$80,000 - $90,000 + S (based on experience)Eastern Creek location for convenience + WFH flexibilityGreat team culture (close knit and collaborative team environment) If you have the required skills and experience needed for this position, kindly please click the 'Apply' button below. *Only shortlisted candidates will be contacted due to the high volume of applications*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • menai, new south wales
      • permanent
      • AU$29.00 - AU$40.00, per hour, Professional development opportunities
      • full-time
      Preschool room leaderFamily-ownedWork for an EXCEEDING centreThe Centre Work for a beautiful EXCEEDING 80 place service located in the Sutherland Shire. They are looking for an Early Childhood Teacher to join their team as a Room Leader in the preschool room. Join a team of passionate educators who aim to provide a warm, stimulating and safe environment for the children. The Role Your role will be as Room Leader on a full-time basis in the Preschool room and your responsibilities will include:Motivate and lead a team of educators in your roomDevelop and implement a high-quality program based on the children’s individual strengths and interests.Create a warm and welcoming environment for children, families and caregiversBuild professional and positive relationships with the families, children and staffAssist with the successful implementation of the Quality Improvement Plan and Accreditation System as per the Service's routine.Benefits of this position: Above award wageFree food and drinks for staff Performance bonuses - be rewarded for your hard work!Professional development and support to help you progress in your careerAbout You To be successful in this position you must have:An Early Childhood Teaching Degree OR ACECQA-approved equivalent qualificationNESA AccreditationA current Working with Children’s CheckStrong programming and documentation skillsSound knowledge and understanding of the EYLF and the NQFHow to apply If you wish to apply for this role please do so via the website or email your resume directly to roslyn.huynh@randstad.com.au Not for you? Please reach out to us to find out what other roles we have available that suits what you are looking for Tel: 02 8238 0200Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      Preschool room leaderFamily-ownedWork for an EXCEEDING centreThe Centre Work for a beautiful EXCEEDING 80 place service located in the Sutherland Shire. They are looking for an Early Childhood Teacher to join their team as a Room Leader in the preschool room. Join a team of passionate educators who aim to provide a warm, stimulating and safe environment for the children. The Role Your role will be as Room Leader on a full-time basis in the Preschool room and your responsibilities will include:Motivate and lead a team of educators in your roomDevelop and implement a high-quality program based on the children’s individual strengths and interests.Create a warm and welcoming environment for children, families and caregiversBuild professional and positive relationships with the families, children and staffAssist with the successful implementation of the Quality Improvement Plan and Accreditation System as per the Service's routine.Benefits of this position: Above award wageFree food and drinks for staff Performance bonuses - be rewarded for your hard work!Professional development and support to help you progress in your careerAbout You To be successful in this position you must have:An Early Childhood Teaching Degree OR ACECQA-approved equivalent qualificationNESA AccreditationA current Working with Children’s CheckStrong programming and documentation skillsSound knowledge and understanding of the EYLF and the NQFHow to apply If you wish to apply for this role please do so via the website or email your resume directly to roslyn.huynh@randstad.com.au Not for you? Please reach out to us to find out what other roles we have available that suits what you are looking for Tel: 02 8238 0200Our commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      • sydney, new south wales
      • permanent
      • AU$70,000 - AU$80,000, per year, Great Commission
      • full-time
      Business Development Associate - FX Great platform to start your financial market sales careerCBD Based - Beautiful officesGlobal LeaderThe Company This business is a global brand that rewards its employees with many lifestyle benefits. They have a collaborative culture where people help each other and sales roles are well supported with administration and client service staff. They are a leading company in the Financial Services industry and have many different business units including Financial Planning, Insurance and Superannuation. The Role This is a great role with a lot of variety where you will get given the opportunity to develop at the pace you would like. Given unlimited resources and being put in a team environment, you will be given full training in the fx product suite and will be contacted by existing warm and new clients to use this company's fx platform. The role is predominantly phone based where you will be developing new clients and getting new ones. Your clients will be companies that have international payment needs and helping them through this process. You will also move slowly into deepening relationships with your clients with face to face meetings. Your Experience You have worked in a phone based environment before.Warm Calling and Cold Calling ExperienceExperience reaching out to company directors and decision makersFinancial Services Industry experience highly advantageous as well as RG-146To apply online, please click on the appropriate link. Alternatively, please contact Scott Sherwood on Scott.Sherwood@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Business Development Associate - FX Great platform to start your financial market sales careerCBD Based - Beautiful officesGlobal LeaderThe Company This business is a global brand that rewards its employees with many lifestyle benefits. They have a collaborative culture where people help each other and sales roles are well supported with administration and client service staff. They are a leading company in the Financial Services industry and have many different business units including Financial Planning, Insurance and Superannuation. The Role This is a great role with a lot of variety where you will get given the opportunity to develop at the pace you would like. Given unlimited resources and being put in a team environment, you will be given full training in the fx product suite and will be contacted by existing warm and new clients to use this company's fx platform. The role is predominantly phone based where you will be developing new clients and getting new ones. Your clients will be companies that have international payment needs and helping them through this process. You will also move slowly into deepening relationships with your clients with face to face meetings. Your Experience You have worked in a phone based environment before.Warm Calling and Cold Calling ExperienceExperience reaching out to company directors and decision makersFinancial Services Industry experience highly advantageous as well as RG-146To apply online, please click on the appropriate link. Alternatively, please contact Scott Sherwood on Scott.Sherwood@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$26.50 - AU$31.00 per hour
      • full-time
      Job Description We are currently seeking experienced process workers for our food client in Camellia (Western Sydney). Both day and afternoon shift available - reliable workers need only apply Day: 6:00am - 2:00pmAfternoon: 2:00pm - 10:00pmKey Responsibilities Packaging products Sealing bags Lifting up to 20kgs Ensuring machine is running correctly Warehouse upkeep and cleaning Ideal Skills & Experience Experience in warehouse environment Ability to lift 20kgs Current drivers licence & reliable transport Reliable To Apply If your experience fits this job description please click APPLY now. Please note, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Job Description We are currently seeking experienced process workers for our food client in Camellia (Western Sydney). Both day and afternoon shift available - reliable workers need only apply Day: 6:00am - 2:00pmAfternoon: 2:00pm - 10:00pmKey Responsibilities Packaging products Sealing bags Lifting up to 20kgs Ensuring machine is running correctly Warehouse upkeep and cleaning Ideal Skills & Experience Experience in warehouse environment Ability to lift 20kgs Current drivers licence & reliable transport Reliable To Apply If your experience fits this job description please click APPLY now. Please note, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • chullora, new south wales
      • permanent
      • AU$80,000 - AU$100,000, per year, package negotiable based on experience
      • full-time
      Opportunity to join the R&D team behind well-known food brandsBe a part of exciting NPD projects in a fast-growing companyGreat training opportunity for food enthusiasts The Company Our client is a ready meal, ingredients and sauces manufacturing company with products available in retailers all across Australia. They are passionate about innovation and committed to sourcing healthy and sustainable ingredients for all their products. The RoleDrive new product development projects from concept to commercialisationWork with cross-functional team to ensure efficient delivery of projectsRun trials, sensory analysis and quality assessments on siteAssist clients and internal team on technical solutionsReview and sign off packaging and labelling as per FSANZ standardsSpeed up development and commercialisation of sustainable SKUs into the marketStay ahead of market trends and drive product innovation About YouTertiary qualification in Food Science, Business or Marketing essentialExperience in a similar role in the food manufacturing industry is essentialA background in Quality Assurance would be an advantageLeadership and project management experience advantageous Apply now or call Puiyee Thye on 0428 751 002 for a confidential discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Opportunity to join the R&D team behind well-known food brandsBe a part of exciting NPD projects in a fast-growing companyGreat training opportunity for food enthusiasts The Company Our client is a ready meal, ingredients and sauces manufacturing company with products available in retailers all across Australia. They are passionate about innovation and committed to sourcing healthy and sustainable ingredients for all their products. The RoleDrive new product development projects from concept to commercialisationWork with cross-functional team to ensure efficient delivery of projectsRun trials, sensory analysis and quality assessments on siteAssist clients and internal team on technical solutionsReview and sign off packaging and labelling as per FSANZ standardsSpeed up development and commercialisation of sustainable SKUs into the marketStay ahead of market trends and drive product innovation About YouTertiary qualification in Food Science, Business or Marketing essentialExperience in a similar role in the food manufacturing industry is essentialA background in Quality Assurance would be an advantageLeadership and project management experience advantageous Apply now or call Puiyee Thye on 0428 751 002 for a confidential discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • contract
      • AU$70,000 - AU$80,000, per year, superannuation
      • full-time
      Your New Company: Join a global medical diagnostics company whose goal is to deliver the industry's most comprehensive diagnostics, point of care testing, IT and Decision support solutions etc. Using innovative technology, this company conducts scientific research to create advanced diagnostic methodologies. This organisation is continuing to expand in the near and distant future. For someone who is wanting to grow and develop their career within diagnostics, this company is for you!The Role: As the Inside Sales Representative you will be the main point of contact for clients, internal and external stakeholders. You will report directly to the Head of Strategy and Engagement Manager, who is known within the business for their engaging, nurturing personality and their dedication for developing the team. You will be responsible for a range of tasks including:Achieve new business opportunities Upsell and promote new products as guided where the opportunity existsContact potential customers and clients and build interest and pipelineBuild strong relationships with new and existing clients Act as the first point of contact for all customer and client enquiriesCollaborate with the BDM, Customer Success and Solutions Management team. Effectively manage new and current accounts Sales administrative tasks to all new and existing clients The Benefits: Join a global business with plenty of career progression opportunitiesThorough onboarding and detailed training provided Fantastic company and team cultureRegular company wide training sessions to further your knowledge Company wellness programs Free parking on siteFlexible work opportunitiesAbout you: Previous experience in B2B in phone based rolesAn understanding of Medical Devices and Diagnostics is highly regardedExceptional communication both verbal and written Strong working knowledge of Salesforce or CRM toolsHigh attention to detailStrong work ethic Next stepsTo apply, click "APPLY NOW' or email your resume to stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company: Join a global medical diagnostics company whose goal is to deliver the industry's most comprehensive diagnostics, point of care testing, IT and Decision support solutions etc. Using innovative technology, this company conducts scientific research to create advanced diagnostic methodologies. This organisation is continuing to expand in the near and distant future. For someone who is wanting to grow and develop their career within diagnostics, this company is for you!The Role: As the Inside Sales Representative you will be the main point of contact for clients, internal and external stakeholders. You will report directly to the Head of Strategy and Engagement Manager, who is known within the business for their engaging, nurturing personality and their dedication for developing the team. You will be responsible for a range of tasks including:Achieve new business opportunities Upsell and promote new products as guided where the opportunity existsContact potential customers and clients and build interest and pipelineBuild strong relationships with new and existing clients Act as the first point of contact for all customer and client enquiriesCollaborate with the BDM, Customer Success and Solutions Management team. Effectively manage new and current accounts Sales administrative tasks to all new and existing clients The Benefits: Join a global business with plenty of career progression opportunitiesThorough onboarding and detailed training provided Fantastic company and team cultureRegular company wide training sessions to further your knowledge Company wellness programs Free parking on siteFlexible work opportunitiesAbout you: Previous experience in B2B in phone based rolesAn understanding of Medical Devices and Diagnostics is highly regardedExceptional communication both verbal and written Strong working knowledge of Salesforce or CRM toolsHigh attention to detailStrong work ethic Next stepsTo apply, click "APPLY NOW' or email your resume to stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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