thank you for subscribing to your personalised job alerts.

    82 jobs found for call centre customer service

    filter2
    • specialism1
      working in
      show 82 jobs
      clear filter
    • location
      location & range
        show 82 jobs
        clear filter
      • sector
        sector
        show 82 jobs
        clear filter
      • job types
        job types
        show 82 jobs
        clear filter
      • salary
        salary
        $
        show 82 jobs
        clear filter
      clear all
        • bankstown, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super + annual bonuses
        • full-time
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • full-time
        Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen. About the role As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen. About the role As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • full-time
        Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen. About the role As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen. About the role As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$32.00 - AU$33.00 per hour
        • full-time
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$44,000 - AU$45,000 per year
        • full-time
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Career growth POTENTIAL Working from home oppurtunites PLEASE NOTE: Must be an Australian Citizen or Permanent Resident or hold a permanent working visa to apply.Successful candidates will need to undergo and pass a criminal history check. If you are interested in applying for this role, and you meet the above criteria, please apply via the link. You can also send your current CV to danielle.ciappara@randstad.com.au
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Career growth POTENTIAL Working from home oppurtunites PLEASE NOTE: Must be an Australian Citizen or Permanent Resident or hold a permanent working visa to apply.Successful candidates will need to undergo and pass a criminal history check. If you are interested in applying for this role, and you meet the above criteria, please apply via the link. You can also send your current CV to danielle.ciappara@randstad.com.au
        • sydney, new south wales
        • permanent
        • AU$30.00 - AU$31.00 per hour
        • full-time
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to provide quality face to face customer service. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's largest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training - Mount Gravatt location Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to provide quality face to face customer service. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's largest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training - Mount Gravatt location Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • contract
        • AU$60 - AU$60,000 per year
        • full-time
        Southside location - Eight Mile Plains Parking available on site Contracts to start in May Full time roles, $28+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable claims managers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Highly desirable candidates will; Have a passion for customer service and helpingBe very resilient and able to take directionIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)And or experience in high volume and fast paced call centreIf you have previous experience in recruitment/job placement, allied health, insurance or personal injury claims we would also love to hear from you in regards to these roles! Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsIf you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Southside location - Eight Mile Plains Parking available on site Contracts to start in May Full time roles, $28+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable claims managers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Highly desirable candidates will; Have a passion for customer service and helpingBe very resilient and able to take directionIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)And or experience in high volume and fast paced call centreIf you have previous experience in recruitment/job placement, allied health, insurance or personal injury claims we would also love to hear from you in regards to these roles! Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsIf you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • contract
        • full-time
        Inner Western/Northern suburbs We are seeking a candidate with strong customer service and call centre experience in the utilities or government sector, this role will work closely with and provide support to numerous areas of the business with a heavy focus on Customer service excellence.Your role with have administration components throughout, it will be cruel that you are adaptable and able to utilise multi systems and have a sound understanding of technology to be able to hit the ground running.You will work closely with retailers, builders and the general public to provide support and resolutions.Location city fringe. Duties:Customer service inbound/outbound callsutilising multiple situationData management in workflow systemAssisting the customer team as requiredManagement of customer complaints and enquiriesCommunicate with customers via phone, email, mail or personally Required Skills:High level of customer service and negotiation skills (advanced)Analytical problem solving and decision making skillsAdaptability to use and navigate multiple systemsDemonstrates attention to detail and high level of accuracyAbility to work in a high pressured environmentadapt to change Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click apply now. Please note only short listed candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Inner Western/Northern suburbs We are seeking a candidate with strong customer service and call centre experience in the utilities or government sector, this role will work closely with and provide support to numerous areas of the business with a heavy focus on Customer service excellence.Your role with have administration components throughout, it will be cruel that you are adaptable and able to utilise multi systems and have a sound understanding of technology to be able to hit the ground running.You will work closely with retailers, builders and the general public to provide support and resolutions.Location city fringe. Duties:Customer service inbound/outbound callsutilising multiple situationData management in workflow systemAssisting the customer team as requiredManagement of customer complaints and enquiriesCommunicate with customers via phone, email, mail or personally Required Skills:High level of customer service and negotiation skills (advanced)Analytical problem solving and decision making skillsAdaptability to use and navigate multiple systemsDemonstrates attention to detail and high level of accuracyAbility to work in a high pressured environmentadapt to change Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click apply now. Please note only short listed candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • ballarat, victoria
        • contract
        • full-time
        Are you looking for an opportunity to work in the government sector doing meaningful work? If so, then we want to hear from you. We have a range of roles available for the right people across many specialties including customer service, administration, management and contact centres. What we are looking for:Specialists across policy, customer service, contact centre and administration.Excellent computer skillsHigh attention to detailThe ability to multi-task and stay organisedA friendly and professional attitudeCritical thinking and problem solving skillsGreat communication skills and experience working in a team environmentAbility to work quickly under pressureWhat we are doing:On Wednesday 19th May we will be hosting a special registration meet and greet. Spaces are limited and filling fast so contact us today to secure a time by clicking APPLY NOW or for a confidential discussion email kris.middleton@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Are you looking for an opportunity to work in the government sector doing meaningful work? If so, then we want to hear from you. We have a range of roles available for the right people across many specialties including customer service, administration, management and contact centres. What we are looking for:Specialists across policy, customer service, contact centre and administration.Excellent computer skillsHigh attention to detailThe ability to multi-task and stay organisedA friendly and professional attitudeCritical thinking and problem solving skillsGreat communication skills and experience working in a team environmentAbility to work quickly under pressureWhat we are doing:On Wednesday 19th May we will be hosting a special registration meet and greet. Spaces are limited and filling fast so contact us today to secure a time by clicking APPLY NOW or for a confidential discussion email kris.middleton@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation & discounts to leading retailers
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$54,000 - AU$54,000, per year, super
        • full-time
        Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$29 - AU$30, per year, + Super
        • full-time
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • temporary
        • AU$29 - AU$30, per year, + Super
        • full-time
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bendigo, victoria
        • temporary
        • AU$50 - AU$50, per year, + 9.5% Super
        • full-time
        Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre Team Leader position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity and are open to permanent positions, this could be a great role for you to kick start your new career. About the position: First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profiles It is essential that you have previous management experience as a team leader in an inbound call centre or been in a similar management role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality How to apply These roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre Team Leader position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity and are open to permanent positions, this could be a great role for you to kick start your new career. About the position: First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profiles It is essential that you have previous management experience as a team leader in an inbound call centre or been in a similar management role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality How to apply These roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • tweed heads, new south wales
        • temporary
        • superannuation
        • full-time
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • perth, western australia
        • permanent
        • AU$48,000 - AU$50,000, per year, Super
        • full-time
        Your day will look likeWhen you walk through our doors, you join a team of passionate people striving to help customers. You will take ownership of difficult calls with customers and help with their query.We are looking forA can-do positive attitude, and someone who has a genuine desire to help peopleYour conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersThe roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academyRequirementsFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start in MayWe are looking forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your day will look likeWhen you walk through our doors, you join a team of passionate people striving to help customers. You will take ownership of difficult calls with customers and help with their query.We are looking forA can-do positive attitude, and someone who has a genuine desire to help peopleYour conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersThe roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academyRequirementsFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start in MayWe are looking forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brookvale, new south wales
        • permanent
        • AU$51,000 - AU$61,000, per year, super
        • full-time
        Assistant Store Manager A rare opportunity has become available for an Assistant Store Manager working for a highly regarded national communications company based at their flagship store in the lower north shore area. Your New Role: As the assistant store manager you will provide a high level of leadership and professional guidance to the retail team and assist the store Manager as required. Your Main Responsibilities:Act as a senior point of contact to assist with customer queries and escalationsLiaise with store and area managers as requiredAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPIs across the businessWork closely with the store manager when delegating duties across the teamActively strive to grow and develop the business in line with the managers direction About YouPrevious experience working in a retail environment across the technology, telecommunications or electronics industriesExperience assisting and leading a customer facing teamHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Assistant Store Manager A rare opportunity has become available for an Assistant Store Manager working for a highly regarded national communications company based at their flagship store in the lower north shore area. Your New Role: As the assistant store manager you will provide a high level of leadership and professional guidance to the retail team and assist the store Manager as required. Your Main Responsibilities:Act as a senior point of contact to assist with customer queries and escalationsLiaise with store and area managers as requiredAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPIs across the businessWork closely with the store manager when delegating duties across the teamActively strive to grow and develop the business in line with the managers direction About YouPrevious experience working in a retail environment across the technology, telecommunications or electronics industriesExperience assisting and leading a customer facing teamHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brookvale, new south wales
        • permanent
        • AU$69,000 - AU$75,000, per year, super
        • full-time
        Store managerA rare opportunity has become available for a Store Manager working for a highly regarded National Communications Company, based at their flagship store in the lower North Shore area. Your New Role:As the store manager you will provide a high level of leadership and professional guidance to the Assistant Manager and the in store retail team. Your Main Responsibilities:Act as the senior point of contact for all customer queries and escalationsLiaise with senior company stakeholders and area managersAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPI's across the businessMange all rostering and budget requirements Actively strive to grow and develop the business when recruiting new staff members About YouPrevious experience working as a Retail Manager across the technology, telecommunications or electronics industries3-5 years experience of team leadershipHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Store managerA rare opportunity has become available for a Store Manager working for a highly regarded National Communications Company, based at their flagship store in the lower North Shore area. Your New Role:As the store manager you will provide a high level of leadership and professional guidance to the Assistant Manager and the in store retail team. Your Main Responsibilities:Act as the senior point of contact for all customer queries and escalationsLiaise with senior company stakeholders and area managersAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPI's across the businessMange all rostering and budget requirements Actively strive to grow and develop the business when recruiting new staff members About YouPrevious experience working as a Retail Manager across the technology, telecommunications or electronics industries3-5 years experience of team leadershipHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$65,000, per year, + superannuation
        • full-time
        Your New CompanyThis is your exclusive opportunity to join a well established medical device company specialising in hearing and sound. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:Processing orders through CRM systems, email and over the phoneEducating customers and patients on products availableResponding to customer and client emailsLiaising with the production team and healthcare professionals on a daily basisGeneral data entry as requiredYour profile will demonstrate: This role requires a high level of order processing, administration and strong communication skills. In addition, you will have:Medical Device or Pharmaceutical experience (desirable)Previous customer service and order processing experienceSalesforce experience (desirable)A 'can-do' attitude and willingness to learnBenefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie at stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyThis is your exclusive opportunity to join a well established medical device company specialising in hearing and sound. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:Processing orders through CRM systems, email and over the phoneEducating customers and patients on products availableResponding to customer and client emailsLiaising with the production team and healthcare professionals on a daily basisGeneral data entry as requiredYour profile will demonstrate: This role requires a high level of order processing, administration and strong communication skills. In addition, you will have:Medical Device or Pharmaceutical experience (desirable)Previous customer service and order processing experienceSalesforce experience (desirable)A 'can-do' attitude and willingness to learnBenefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie at stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • contract
        • AU$50,000 - AU$60,000 per year
        • full-time
        Randstad are currently recruiting on an ongoing basis for our valued client based in East Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting on an ongoing basis for our valued client based in East Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • prospect, south australia
        • contract
        • full-time
        An exciting opportunity for those with a passion for customer service and loves to be work in a busy rewarding environment! We have multiple call centre roles with a very attractive pay rate, full time hours and multiple locations available! Your new roleAs the first point of contact for customersInbound/outbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all timesProvide guidance and assistance to customers across a range of banking products and servicesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experience It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centre OR busy switch board experiencePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality Your benefitsMultiple locations available situated around AdelaideCareer progression opportunitiesExtensive training and support Why choose Randstad Working as a contractor with Randstad comes with many benefits including:Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on time How to apply These roles are highly sought after, please apply today. Send your resume in word format to Juanita Brophy or Tejal Chhanabhai via the apply button. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity for those with a passion for customer service and loves to be work in a busy rewarding environment! We have multiple call centre roles with a very attractive pay rate, full time hours and multiple locations available! Your new roleAs the first point of contact for customersInbound/outbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all timesProvide guidance and assistance to customers across a range of banking products and servicesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experience It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centre OR busy switch board experiencePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality Your benefitsMultiple locations available situated around AdelaideCareer progression opportunitiesExtensive training and support Why choose Randstad Working as a contractor with Randstad comes with many benefits including:Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on time How to apply These roles are highly sought after, please apply today. Send your resume in word format to Juanita Brophy or Tejal Chhanabhai via the apply button. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$48,000 - AU$48,500 per year
        • full-time
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! Interviews starting THIS Friday 30th April 2020. To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast! Interviews starting THIS Friday 30th April 2020. To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation
        • full-time
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • ballarat, victoria
        • permanent
        • AU$35.85 - AU$35.85, per hour, plus superannuation
        • full-time
        Our client is seeking two Customer Service / Accounts Receivable Officers to commence ASAP at their Ballarat Centre. The primary responsibility of this role is to provide efficient, timely and accurate management of accounts administering, monitoring and collecting amounts due to the client. This is a contract role commencing ASAP to 30 June 2021. Key TasksHigh level customer service, responding to high volume inbound callsRespond efficiently and courteously by phone or in writing queries from customers regarding their accountsAccurately prepare, verify, process and distribute invoices in accordance with invoice cyclesLiaising with multiple stakeholdersAbout youWorking knowledge of Oracle financialsKnowledge of the Privacy ActSignificant administrative experienceStrong analytical and problem solving skills; andStrong written and verbal communication and presentation skillsSound computer skills including in Microsoft Office SuitesPlease reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for a confidential conversation about this role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is seeking two Customer Service / Accounts Receivable Officers to commence ASAP at their Ballarat Centre. The primary responsibility of this role is to provide efficient, timely and accurate management of accounts administering, monitoring and collecting amounts due to the client. This is a contract role commencing ASAP to 30 June 2021. Key TasksHigh level customer service, responding to high volume inbound callsRespond efficiently and courteously by phone or in writing queries from customers regarding their accountsAccurately prepare, verify, process and distribute invoices in accordance with invoice cyclesLiaising with multiple stakeholdersAbout youWorking knowledge of Oracle financialsKnowledge of the Privacy ActSignificant administrative experienceStrong analytical and problem solving skills; andStrong written and verbal communication and presentation skillsSound computer skills including in Microsoft Office SuitesPlease reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for a confidential conversation about this role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • albury, new south wales
        • temporary
        • AU$30.00 - AU$31.00, per hour, 38 hour week
        • full-time
        6 month contract 8:30am to 5pm Monday - Friday$30 + super an hourYour new company:You will join a successful and buzzing customer service team in Albury on a temporary basis. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need: Previous experience in a similar roleExceptional customer service skillsQuick learner Intermediate computing skills Previous experience booking travel (ideal but not essential) The benefits$30 an hour + super 6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        6 month contract 8:30am to 5pm Monday - Friday$30 + super an hourYour new company:You will join a successful and buzzing customer service team in Albury on a temporary basis. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need: Previous experience in a similar roleExceptional customer service skillsQuick learner Intermediate computing skills Previous experience booking travel (ideal but not essential) The benefits$30 an hour + super 6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$65,000, per year, + Super
        • full-time
        Your new company:Due to continuous growth, you will join a successful and buzzing customer service team nearby Smithfield on a temporary basis with strong potential to go permanent for the right candidate. This is a great opportunity for an individual to join a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role. Some of your key responsibilities:Provide excellent customer service Action inbound calls quickly and efficientlyProvide sales support as required Multitask and problem solve effectively for your customers Your profile will demonstrate:Similar office based customer service experienceExceptional customer service with a good phone mannerAbility to work under pressure, prioritise tasks, act quickly and decisivelyPositive attitude attitude with a strong work ethicQuick learner and able to take direction Work in a structured enviroment Drivers licence and own vehicle benefits to youRARE opportunity to work for a company that encourages a desirable working environment and has an excellent reputation in the market.Full time permanent, position with an attractive salary package and company perksOn site GYM!High level exposure to organisational strategies in a global companyIngleburn location with free parking onsiteBuzzing environment where no two days are the sameTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesIncredible senior management that will back and support you in your careerFREE onsite gymJoin a company that gives back to various charities Should you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company:Due to continuous growth, you will join a successful and buzzing customer service team nearby Smithfield on a temporary basis with strong potential to go permanent for the right candidate. This is a great opportunity for an individual to join a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role. Some of your key responsibilities:Provide excellent customer service Action inbound calls quickly and efficientlyProvide sales support as required Multitask and problem solve effectively for your customers Your profile will demonstrate:Similar office based customer service experienceExceptional customer service with a good phone mannerAbility to work under pressure, prioritise tasks, act quickly and decisivelyPositive attitude attitude with a strong work ethicQuick learner and able to take direction Work in a structured enviroment Drivers licence and own vehicle benefits to youRARE opportunity to work for a company that encourages a desirable working environment and has an excellent reputation in the market.Full time permanent, position with an attractive salary package and company perksOn site GYM!High level exposure to organisational strategies in a global companyIngleburn location with free parking onsiteBuzzing environment where no two days are the sameTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesIncredible senior management that will back and support you in your careerFREE onsite gymJoin a company that gives back to various charities Should you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • contract
        • AU$60 - AU$60,000 per year
        • full-time
        Southside location - Eight Mile PlainsParking available on site Contracts to start in MayFull time roles, $28+ per hour + superRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable claims managers for upcoming opportunities!This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)And or experience in high volume and fast paced call centreIf you have previous experience in recruitment/job placement, allied health, insurance or personal injury claims we would also love to hear from you in regards to these roles!Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsIf you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Southside location - Eight Mile PlainsParking available on site Contracts to start in MayFull time roles, $28+ per hour + superRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable claims managers for upcoming opportunities!This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)And or experience in high volume and fast paced call centreIf you have previous experience in recruitment/job placement, allied health, insurance or personal injury claims we would also love to hear from you in regards to these roles!Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsIf you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      30 of 82 jobs seen

      thank you for subscribing to your personalised job alerts.

      It looks like you want to switch your language. This will reset your filters on your current job search.