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        • melbourne, victoria
        • permanent
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via telephone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via telephone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • AU$21.00 - AU$22.00 per hour
        • full-time
        Customer Service Specialist Position Summary: Commencing May 2021/June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pmNo experience required - 11 days full time paid training.Must be an Australian Citizen A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.$500 sign-on bonus on offer to be earned within your first 3 months. Conditions apply.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au or call Louise de Gier on 0449 238 663 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Specialist Position Summary: Commencing May 2021/June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pmNo experience required - 11 days full time paid training.Must be an Australian Citizen A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.$500 sign-on bonus on offer to be earned within your first 3 months. Conditions apply.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au or call Louise de Gier on 0449 238 663 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$29 - AU$30 per year
        • full-time
        M-F, 8am-8pm roster 3 weeks classroom-based training Interviewing ASAP Be part of a specialist team, supporting business customers 25-30 calls per day relating to queries such as password resets, payment details, increase transfer limits, updating details and so much more. Contracts until 14th December but likely to turn into a perm offer. Requirements: excellent verbal communication skillsprevious experience in customer service (eg, retail, hospitality etc) call centre will be highly regardedideally have Banking and Finance related studies or can articulate why they want to work in the industrysomeone who is tech savvy, curious by nature (finding out more about the customers business / other services they could help with etc.For more information contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        M-F, 8am-8pm roster 3 weeks classroom-based training Interviewing ASAP Be part of a specialist team, supporting business customers 25-30 calls per day relating to queries such as password resets, payment details, increase transfer limits, updating details and so much more. Contracts until 14th December but likely to turn into a perm offer. Requirements: excellent verbal communication skillsprevious experience in customer service (eg, retail, hospitality etc) call centre will be highly regardedideally have Banking and Finance related studies or can articulate why they want to work in the industrysomeone who is tech savvy, curious by nature (finding out more about the customers business / other services they could help with etc.For more information contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • AU$29.00 - AU$30.00 per hour
        • full-time
        Highly organized, Analytical thinkers with excellent communication skills required for a top tier bank.Call center experience desired but not essentialStrong, clear communication styleAnalytical thinkers Highly organized Able to work under tight deadlinesYour hard work will pay off in this inclusive, supportive environment. Dealing with customers from small business, all the way through to the ASX listed, if you are looking to develop your profile in a way like no other then this could be the step for you. For more information about this and other similar opportunities, click apply or email jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Highly organized, Analytical thinkers with excellent communication skills required for a top tier bank.Call center experience desired but not essentialStrong, clear communication styleAnalytical thinkers Highly organized Able to work under tight deadlinesYour hard work will pay off in this inclusive, supportive environment. Dealing with customers from small business, all the way through to the ASX listed, if you are looking to develop your profile in a way like no other then this could be the step for you. For more information about this and other similar opportunities, click apply or email jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • full-time
        Come and join a global buiness that truly give you room to develop. Currently we are partnering with this global brand and are recruiting a number of customer service and administration roles for their growing team. There is a clearly defined progression path in this team and so we are looking for people with expereince in sales, customer service, retail and admin that are hard working and motivated.Some amazing perks, a mix of work from home and on site, a vibrant team with lots of training and support, get in touch to find out more. Applications close 24th May For more information please contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Come and join a global buiness that truly give you room to develop. Currently we are partnering with this global brand and are recruiting a number of customer service and administration roles for their growing team. There is a clearly defined progression path in this team and so we are looking for people with expereince in sales, customer service, retail and admin that are hard working and motivated.Some amazing perks, a mix of work from home and on site, a vibrant team with lots of training and support, get in touch to find out more. Applications close 24th May For more information please contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$21.00 - AU$22.00 per hour
        • full-time
        Our client is purpose driven, with a clear mission they endeavour to create experiences that people love, by revolutionising the way they connect and communicate with brands. With a goal to lead in their field and partner with businesses world wide they are looking for like minded customer service/sales reps! What we are looking for:Self motivated, driven with goal oriented mindset.Resilience determination and passion.Posses exceptional written and verbal communication skills.Go above and beyond to exceed customer service expectations.Display a naturally positive manner.Strive to achieve the best results in all aspects of your role.Outstanding punctuality and attendance.Manage tasks timely and attend to them with great attention to detail. Ability to work well in a fast pace environment.Confident computer & systems navigation.Call centre and sales experience minimum 1 year.Must be available on a rotating roster between 8:45 AM - 5:15 PM Monday-Friday (no weekends)Must have full working rights in Australia. Your Responsibilities:Manage demanding and heavy volume incoming calls.Data entry.Follow up warm leads.Present excellent knowledge of our client's services to their customers.Manage, develop and retain our client's existing accounts.Objection handling.Present a can do attitude with a learning aptitude! What's in it for you:Full time hours.Join a leading company and be part of a great team!2 week training and coaching to set you up for a successful start! Next steps: If this sounds like you, I'd love to hear from you! Apply now and start your new career today!Due to the demand of this role please note only shortlisted applicants will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is purpose driven, with a clear mission they endeavour to create experiences that people love, by revolutionising the way they connect and communicate with brands. With a goal to lead in their field and partner with businesses world wide they are looking for like minded customer service/sales reps! What we are looking for:Self motivated, driven with goal oriented mindset.Resilience determination and passion.Posses exceptional written and verbal communication skills.Go above and beyond to exceed customer service expectations.Display a naturally positive manner.Strive to achieve the best results in all aspects of your role.Outstanding punctuality and attendance.Manage tasks timely and attend to them with great attention to detail. Ability to work well in a fast pace environment.Confident computer & systems navigation.Call centre and sales experience minimum 1 year.Must be available on a rotating roster between 8:45 AM - 5:15 PM Monday-Friday (no weekends)Must have full working rights in Australia. Your Responsibilities:Manage demanding and heavy volume incoming calls.Data entry.Follow up warm leads.Present excellent knowledge of our client's services to their customers.Manage, develop and retain our client's existing accounts.Objection handling.Present a can do attitude with a learning aptitude! What's in it for you:Full time hours.Join a leading company and be part of a great team!2 week training and coaching to set you up for a successful start! Next steps: If this sounds like you, I'd love to hear from you! Apply now and start your new career today!Due to the demand of this role please note only shortlisted applicants will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        Your duties in this role will include: - Understanding a range of banking products that your customer base will be using - Identifying opportunities for upselling - Negotiation with customers and key stakeholders to achieve desirable outcomes - Handling high volumes of customer queries - Using your proven time management skills to effectively solve problems in an efficient manner For more information contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your duties in this role will include: - Understanding a range of banking products that your customer base will be using - Identifying opportunities for upselling - Negotiation with customers and key stakeholders to achieve desirable outcomes - Handling high volumes of customer queries - Using your proven time management skills to effectively solve problems in an efficient manner For more information contact jarrad.penley@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        Your duties in this role will include: - Understanding a range of banking products that your customer base will be using- Identifying opportunities for upselling - Negotiation with customers and key stakeholders to achieve desirable outcomes - Handling high volumes of customer queries - Using your proven time management skills to effectively solve problems in an efficient manner For more information contact jarrad.penley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your duties in this role will include: - Understanding a range of banking products that your customer base will be using- Identifying opportunities for upselling - Negotiation with customers and key stakeholders to achieve desirable outcomes - Handling high volumes of customer queries - Using your proven time management skills to effectively solve problems in an efficient manner For more information contact jarrad.penley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledge The ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledge The ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        Randstad is currently recruiting multiple customer service roles to join a high performing call centre based in the CBD. Our client is an online food delivery company, connecting great food with customers. You will be expected to work between the hours of 9:00am - 5:00pm, Monday to Friday for a min 3 month contract, at a salary of $50K + super + commission.This opportunity will suit someone who is passionate about customer service and wants to be a part of an energetic team in a competitive environment! Your duties include (but not limited to)Outbound Sales focus - Achieve 3 sales per dayQuick learner who is able to pick up systems and product knowledgeSufficient service to customer inquiries and requestsAssist team in achieving budgets and maximise profitabilityTo be considered for this role you must have:Previous experience in a call centre or outbound customer service roleStrong communication skillsSelf motivated ResilientExcellent written and verbal communication skillsTeam playerIf you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently recruiting multiple customer service roles to join a high performing call centre based in the CBD. Our client is an online food delivery company, connecting great food with customers. You will be expected to work between the hours of 9:00am - 5:00pm, Monday to Friday for a min 3 month contract, at a salary of $50K + super + commission.This opportunity will suit someone who is passionate about customer service and wants to be a part of an energetic team in a competitive environment! Your duties include (but not limited to)Outbound Sales focus - Achieve 3 sales per dayQuick learner who is able to pick up systems and product knowledgeSufficient service to customer inquiries and requestsAssist team in achieving budgets and maximise profitabilityTo be considered for this role you must have:Previous experience in a call centre or outbound customer service roleStrong communication skillsSelf motivated ResilientExcellent written and verbal communication skillsTeam playerIf you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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