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        • bankstown, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super + annual bonuses
        • full-time
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift between 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • mascot, new south wales
        • permanent
        • AU$33.33 per hour
        • full-time
        Your new role: This is your exciting temporary opportunity to join a global power solutions company in Mascot as a Customer Service Officer. This company is most known for their energy efficient process, high end products and customer solutioned service. Your main responsibilities will include:Liaising with customers via phone and email Log and update all information in the system correctlyProcessing customer orders in a timely manner Reviewing customer files to ensure that nothing has been missedData entry and ad hoc duties as required Your profile will demonstrate: This role requires a high level of communication, time management and problem solving skills. In addition, you will have:Customer service,claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learnAbility to work under pressureExperience with SAP would be desirable but not ideal Benefits to you:Start ASAPCompetitive hourly rateWork for a global companyWork in a role that will keep you busy!If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new role: This is your exciting temporary opportunity to join a global power solutions company in Mascot as a Customer Service Officer. This company is most known for their energy efficient process, high end products and customer solutioned service. Your main responsibilities will include:Liaising with customers via phone and email Log and update all information in the system correctlyProcessing customer orders in a timely manner Reviewing customer files to ensure that nothing has been missedData entry and ad hoc duties as required Your profile will demonstrate: This role requires a high level of communication, time management and problem solving skills. In addition, you will have:Customer service,claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learnAbility to work under pressureExperience with SAP would be desirable but not ideal Benefits to you:Start ASAPCompetitive hourly rateWork for a global companyWork in a role that will keep you busy!If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • contract
        • AU$30.00 - AU$30.00, per hour, super
        • full-time
        Customer Service Representative Work within a fantastic state government organisation answering inbound calls from members of the public.3 months + contractParramatta location$30 per hour + super The RoleThis is a great opportunity to work for a state government organisation that prides themselves on their customer service to the public. You will be answering inbound calls from members of the public in regards to a new scheme the NSW Government has launched - Dine & Discover. This scheme supports dining, arts and tourism businesses, encouraging the community to get out and about. Every NSW resident aged 18 and over will be eligible for four $25 vouchers worth $100 in total. The vouchers can be used at participating NSW businesses who are registered as COVID Safe.This recruit is for multiple positions with the contracts starting 9th April 2021 for 3 months with the possibility of extension. The office is based in Parramatta, close to the train stationPlease note: Your hours of working will be 7 hours a day, 35 hours a week on a rotating roster Monday – Friday 7am - 7pm. You will need to be flexible to be able to work the different shifts required. The candidateYou as the successful person will be experienced working in a customer service or call centre role and will be able to demonstrate the following:Great communication skillsAbility to work towards KPIsProvide high level customer serviceExperience working in a call centre environment Successful candidates will be required to undergo a national police check. The BenefitsRandstad is the largest HR and recruitment services company in the world and we pride ourselves on our outstanding customer care. In return for your hard work and commitment to this role, you will receive some fantastic benefits. Such as access to our health and wellbeing programs including a free Employer Assistance Program service as well as exclusive access to our benefits platform where you can receive discounts across large retail stores.If you possess the above skills and attributes, then click apply now! Please note, only successful applicants will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Representative Work within a fantastic state government organisation answering inbound calls from members of the public.3 months + contractParramatta location$30 per hour + super The RoleThis is a great opportunity to work for a state government organisation that prides themselves on their customer service to the public. You will be answering inbound calls from members of the public in regards to a new scheme the NSW Government has launched - Dine & Discover. This scheme supports dining, arts and tourism businesses, encouraging the community to get out and about. Every NSW resident aged 18 and over will be eligible for four $25 vouchers worth $100 in total. The vouchers can be used at participating NSW businesses who are registered as COVID Safe.This recruit is for multiple positions with the contracts starting 9th April 2021 for 3 months with the possibility of extension. The office is based in Parramatta, close to the train stationPlease note: Your hours of working will be 7 hours a day, 35 hours a week on a rotating roster Monday – Friday 7am - 7pm. You will need to be flexible to be able to work the different shifts required. The candidateYou as the successful person will be experienced working in a customer service or call centre role and will be able to demonstrate the following:Great communication skillsAbility to work towards KPIsProvide high level customer serviceExperience working in a call centre environment Successful candidates will be required to undergo a national police check. The BenefitsRandstad is the largest HR and recruitment services company in the world and we pride ourselves on our outstanding customer care. In return for your hard work and commitment to this role, you will receive some fantastic benefits. Such as access to our health and wellbeing programs including a free Employer Assistance Program service as well as exclusive access to our benefits platform where you can receive discounts across large retail stores.If you possess the above skills and attributes, then click apply now! Please note, only successful applicants will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$70 - AU$71 per year
        • full-time
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerWorking on a rotating roster from 7am-11pm Monday to Sunday Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerWorking on a rotating roster from 7am-11pm Monday to Sunday Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$70 - AU$71 per year
        • full-time
        Your new companyYour new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey.Your new roleBe apart of a digital and fast-paced call centre environment to provide exceptional customer service Provide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerWorking on a rotating roster from 7am-11pm Monday to SundayYour skills and experienceAt Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyYour new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey.Your new roleBe apart of a digital and fast-paced call centre environment to provide exceptional customer service Provide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerWorking on a rotating roster from 7am-11pm Monday to SundayYour skills and experienceAt Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$50,000 - AU$55,000, per year, plus super
        • full-time
        Recognised brand name | Guilford areaOnsite parking | 8:30am-4:30pmWell established and stable work environment The CompanyWell established and highly successful warehouse provider located in the Guildford area requires an experienced, passionate and driven Customer Service Representative to join a growing team.The PositionReporting into the Administration Manager and working within a team you will be responsible for the following duties:Receive email notifications and enter data into the required systemCoordinate deliveries with transport providerCoordinate shipment arrivals with the warehouseData entry Investigate invoice queriesProvide status updates to customersBook and liaise with couriersFinalise orders in the system once dispatched Monitor un-finalised ordersGenerate picking slips and liaise with the warehouse regarding dispatchAbility to undertake most activities without assistanceCandidateExperience within a similar office based Customer Service positionDemonstrate high attention to detailHave exceptional interpersonal skillsBe able to pick up tasks quicklyIdeally have worked within a Transport, Logistics or Manufacturing environmentBenefitsOnsite parkingHours: 8:30am - 4:30mWork for a recognised organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Recognised brand name | Guilford areaOnsite parking | 8:30am-4:30pmWell established and stable work environment The CompanyWell established and highly successful warehouse provider located in the Guildford area requires an experienced, passionate and driven Customer Service Representative to join a growing team.The PositionReporting into the Administration Manager and working within a team you will be responsible for the following duties:Receive email notifications and enter data into the required systemCoordinate deliveries with transport providerCoordinate shipment arrivals with the warehouseData entry Investigate invoice queriesProvide status updates to customersBook and liaise with couriersFinalise orders in the system once dispatched Monitor un-finalised ordersGenerate picking slips and liaise with the warehouse regarding dispatchAbility to undertake most activities without assistanceCandidateExperience within a similar office based Customer Service positionDemonstrate high attention to detailHave exceptional interpersonal skillsBe able to pick up tasks quicklyIdeally have worked within a Transport, Logistics or Manufacturing environmentBenefitsOnsite parkingHours: 8:30am - 4:30mWork for a recognised organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$32.00 - AU$33.00 per hour
        • full-time
        Your new companyYour new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefitsInterviewing now with immediate startBased in Barangaroo close to Wynyard train station Lots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionals All work right visas welcome Your new roleManage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulation Assist Australians with natural disasters Your skillset and experienceStrong Call Centre or Insurance experienceEnjoy working in a fast paced environment Tech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environment Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyYour new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefitsInterviewing now with immediate startBased in Barangaroo close to Wynyard train station Lots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionals All work right visas welcome Your new roleManage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulation Assist Australians with natural disasters Your skillset and experienceStrong Call Centre or Insurance experienceEnjoy working in a fast paced environment Tech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environment Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • temporary
        • AU$28.00 - AU$29.00, per hour, plus super
        • full-time
        Recognised brand name | Chullora areaOnsite parking | medium sized team Ongoing temporary position | 9:00am - 5:00pmThe CompanyHighly reputable organisation located in the Chullora area is currently recruiting an experienced, self motivated and committed Call Centre Operator to join a hard working and driven team. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentLog calls efficiently and within a timely mannerBuild a strong rapport with customers CandidateAbility to provide the customer with high level serviceExperience within a similar call centre positionConfident, enthusiastic and professional phone manner Ability to think quick and resolve issues Demonstrate high attention to detailAble to build rapport with stakeholders at all levelsBenefitsOngoing temporary role with view to permanentWork for an industry leaderFree onsite parkingA safe, friendly and high performance working environmentStrong work culture environment Should you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Recognised brand name | Chullora areaOnsite parking | medium sized team Ongoing temporary position | 9:00am - 5:00pmThe CompanyHighly reputable organisation located in the Chullora area is currently recruiting an experienced, self motivated and committed Call Centre Operator to join a hard working and driven team. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentLog calls efficiently and within a timely mannerBuild a strong rapport with customers CandidateAbility to provide the customer with high level serviceExperience within a similar call centre positionConfident, enthusiastic and professional phone manner Ability to think quick and resolve issues Demonstrate high attention to detailAble to build rapport with stakeholders at all levelsBenefitsOngoing temporary role with view to permanentWork for an industry leaderFree onsite parkingA safe, friendly and high performance working environmentStrong work culture environment Should you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • temporary
        • AU$33.00 - AU$33.00, per hour, super
        • full-time
        Your New RoleWork for one of Australia’s most well known retailer companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer complaints. Your main responsibilities will include: Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers complaints and promptly provide solutions Your profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:Customer service, disputes, complaints, claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learn Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleWork for one of Australia’s most well known retailer companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer complaints. Your main responsibilities will include: Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers complaints and promptly provide solutions Your profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:Customer service, disputes, complaints, claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learn Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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