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    • sydney, new south wales
    • temporary
    • AU$29.24 - AU$32.00, per hour, plus super
    • full-time
    Customer Service Representative Work for a market leading organisation Onsite parking available | Ingleburn and Moorebank areas Roles are Temporary with view to Permanent The Company Instantly recognised market leading organisations, currently looking for confident, resilient and experienced Customer Service Representatives to join their growing teams within sites at Ingleburn and Moorebank. This is an exciting opportunity to be part of organisations that are going from strength to strength. Key responsibilities: Build and grow valuable customer relationships through everyday interactions Action complaints and escalations and solve accordingly Resolve customer queries received via multiple channels Process orders through systems such as SAP and Pronto Be updated about a wide product range and knowledge Maintain stakeholder information on database system The Candidate Proven experience in a similar office based Customer Service role Able to work under pressure in a fast-paced environment Effective problem solving and complaint resolution skills Able to work well within a team Have strong work ethic with a positive attitude Quick learner and able to take direction Experience with systems such as Pronto, SAP, Pronto, Salesforce is desirable Experience with high volume EDI order processing is an advantage The Benefits Competitive hourly rate Great career progression Flexible working hours between 7:30am-5:00pm Mon-Fri Opportunity to transition to a permanent role If this sounds like you, please APPLY NOW, or for a confidential discussion please call Sharlene Fouzder on 9615 5301 or email sharlene.fouzder@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service Representative Work for a market leading organisation Onsite parking available | Ingleburn and Moorebank areas Roles are Temporary with view to Permanent The Company Instantly recognised market leading organisations, currently looking for confident, resilient and experienced Customer Service Representatives to join their growing teams within sites at Ingleburn and Moorebank. This is an exciting opportunity to be part of organisations that are going from strength to strength. Key responsibilities: Build and grow valuable customer relationships through everyday interactions Action complaints and escalations and solve accordingly Resolve customer queries received via multiple channels Process orders through systems such as SAP and Pronto Be updated about a wide product range and knowledge Maintain stakeholder information on database system The Candidate Proven experience in a similar office based Customer Service role Able to work under pressure in a fast-paced environment Effective problem solving and complaint resolution skills Able to work well within a team Have strong work ethic with a positive attitude Quick learner and able to take direction Experience with systems such as Pronto, SAP, Pronto, Salesforce is desirable Experience with high volume EDI order processing is an advantage The Benefits Competitive hourly rate Great career progression Flexible working hours between 7:30am-5:00pm Mon-Fri Opportunity to transition to a permanent role If this sounds like you, please APPLY NOW, or for a confidential discussion please call Sharlene Fouzder on 9615 5301 or email sharlene.fouzder@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$54,000 - AU$54,000, per year, super
    • full-time
    Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$62,400 per year
    • full-time
    Your new companyOne of Australia’s leading financial institutions is looking for passionate and driven individuals to join their high performing team. You will have a clear career progression path from the moment you join, as well as ongoing training and support and opportunities for further qualifications. Your new roleIn this position you will initially be providing a high level of customer service to clients, financial advisors and staff via phone and email. Responsibilities include:Providing a high level of customer service over the phone and via emailUsing multiple computer systems, alongside your problem solving skills, to ensure queries are resolvedEnsuring client records are kept up to date and accurateEducating and guiding customers on wealth productsYour benefits:Clear career progressionFun and supportive team environment Permanent, full-time positions (Mon - Fri)$62,400 package (+ 12% super + discretionary bonus)Flexible working arrangements - work from Sydney CBD office and from homeYour skills and experience:Previous customer service experience, including retail and hospitalityTech savvy with the ability to pick up multiple systems quicklyExcellent communication skills, both written and verbalA team player with a passion for customer serviceRelevant bachelor’s degree is desiredNext steps:If you’re interested please click apply now to send your resume, or contact Hollie on hollie.carwardine@randstad.com.au if you have any questions. There are multiple positions available so bring a friend along too!Please note: You have to be an Australian Citizen or Permanent Resident to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyOne of Australia’s leading financial institutions is looking for passionate and driven individuals to join their high performing team. You will have a clear career progression path from the moment you join, as well as ongoing training and support and opportunities for further qualifications. Your new roleIn this position you will initially be providing a high level of customer service to clients, financial advisors and staff via phone and email. Responsibilities include:Providing a high level of customer service over the phone and via emailUsing multiple computer systems, alongside your problem solving skills, to ensure queries are resolvedEnsuring client records are kept up to date and accurateEducating and guiding customers on wealth productsYour benefits:Clear career progressionFun and supportive team environment Permanent, full-time positions (Mon - Fri)$62,400 package (+ 12% super + discretionary bonus)Flexible working arrangements - work from Sydney CBD office and from homeYour skills and experience:Previous customer service experience, including retail and hospitalityTech savvy with the ability to pick up multiple systems quicklyExcellent communication skills, both written and verbalA team player with a passion for customer serviceRelevant bachelor’s degree is desiredNext steps:If you’re interested please click apply now to send your resume, or contact Hollie on hollie.carwardine@randstad.com.au if you have any questions. There are multiple positions available so bring a friend along too!Please note: You have to be an Australian Citizen or Permanent Resident to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • mascot, new south wales
    • permanent
    • AU$140,000 - AU$160,000, per year, Superannuation
    • full-time
    About the company This is your exclusive opportunity to join a global power solutions company in Mascot as a Customer Service Manager. This company is most known for their energy efficient process, high end products and customer solutioned service.About this roleAs the Customer Service Manager, you will lead and manage a highly skilled team of Customer Service Specialists in delivering an exceptional customer experience. In this role you will:Ensure correct processes are followed for quality purposeDevelop procedures to ensure a highly motivated team and a high-performance cultureWork closely with both internal and external stakeholders Employee training, development improvement and recruitment Second point of escalation for customer complaints and queries Key account management for post sales clients BenefitsIncredible team culture Yearly bonuses based on performanceOn site parking and close to public transportFlexible working opportunitiesWork in the best performing team with the highest level of engagement scores About youPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager or Contact Centre ManagerBachelor's degree or equivalentAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailExperience using SAP, Oracle, ERP or CRM If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About the company This is your exclusive opportunity to join a global power solutions company in Mascot as a Customer Service Manager. This company is most known for their energy efficient process, high end products and customer solutioned service.About this roleAs the Customer Service Manager, you will lead and manage a highly skilled team of Customer Service Specialists in delivering an exceptional customer experience. In this role you will:Ensure correct processes are followed for quality purposeDevelop procedures to ensure a highly motivated team and a high-performance cultureWork closely with both internal and external stakeholders Employee training, development improvement and recruitment Second point of escalation for customer complaints and queries Key account management for post sales clients BenefitsIncredible team culture Yearly bonuses based on performanceOn site parking and close to public transportFlexible working opportunitiesWork in the best performing team with the highest level of engagement scores About youPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager or Contact Centre ManagerBachelor's degree or equivalentAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailExperience using SAP, Oracle, ERP or CRM If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • AU$70,000 - AU$80,000, per year, superannuation
    • full-time
    Your New Company: Join a global medical diagnostics company whose goal is to deliver the industry's most comprehensive diagnostics, point of care testing, IT and Decision support solutions etc. Using innovative technology, this company conducts scientific research to create advanced diagnostic methodologies. This organisation is continuing to expand in the near and distant future. For someone who is wanting to grow and develop their career within diagnostics, this company is for you!The Role: As the Inside Sales Representative you will be the main point of contact for clients, internal and external stakeholders. You will report directly to the Head of Strategy and Engagement Manager, who is known within the business for their engaging, nurturing personality and their dedication for developing the team. You will be responsible for a range of tasks including:Achieve new business opportunities Upsell and promote new products as guided where the opportunity existsContact potential customers and clients and build interest and pipelineBuild strong relationships with new and existing clients Act as the first point of contact for all customer and client enquiriesCollaborate with the BDM, Customer Success and Solutions Management team. Effectively manage new and current accounts Sales administrative tasks to all new and existing clients The Benefits: Join a global business with plenty of career progression opportunitiesThorough onboarding and detailed training provided Fantastic company and team cultureRegular company wide training sessions to further your knowledge Company wellness programs Free parking on siteFlexible work opportunitiesAbout you: Previous experience in B2B in phone based rolesAn understanding of Medical Devices and Diagnostics is highly regardedExceptional communication both verbal and written Strong working knowledge of Salesforce or CRM toolsHigh attention to detailStrong work ethic Next stepsTo apply, click "APPLY NOW' or email your resume to stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company: Join a global medical diagnostics company whose goal is to deliver the industry's most comprehensive diagnostics, point of care testing, IT and Decision support solutions etc. Using innovative technology, this company conducts scientific research to create advanced diagnostic methodologies. This organisation is continuing to expand in the near and distant future. For someone who is wanting to grow and develop their career within diagnostics, this company is for you!The Role: As the Inside Sales Representative you will be the main point of contact for clients, internal and external stakeholders. You will report directly to the Head of Strategy and Engagement Manager, who is known within the business for their engaging, nurturing personality and their dedication for developing the team. You will be responsible for a range of tasks including:Achieve new business opportunities Upsell and promote new products as guided where the opportunity existsContact potential customers and clients and build interest and pipelineBuild strong relationships with new and existing clients Act as the first point of contact for all customer and client enquiriesCollaborate with the BDM, Customer Success and Solutions Management team. Effectively manage new and current accounts Sales administrative tasks to all new and existing clients The Benefits: Join a global business with plenty of career progression opportunitiesThorough onboarding and detailed training provided Fantastic company and team cultureRegular company wide training sessions to further your knowledge Company wellness programs Free parking on siteFlexible work opportunitiesAbout you: Previous experience in B2B in phone based rolesAn understanding of Medical Devices and Diagnostics is highly regardedExceptional communication both verbal and written Strong working knowledge of Salesforce or CRM toolsHigh attention to detailStrong work ethic Next stepsTo apply, click "APPLY NOW' or email your resume to stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • cardiff, new south wales
    • permanent
    • superannuation
    • full-time
    We're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer's unique needs. You will work within a team environment and contribute to team efforts whilst achieving personal goals.What you can offer:Your recent retail customer service experience paired with your confidence to promote productsTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerFlexibility to work a rotating roster between 8.00am - 6.00pm Monday to Friday and alternate Saturday morningsWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer!Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place next week for a late August start!For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer's unique needs. You will work within a team environment and contribute to team efforts whilst achieving personal goals.What you can offer:Your recent retail customer service experience paired with your confidence to promote productsTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerFlexibility to work a rotating roster between 8.00am - 6.00pm Monday to Friday and alternate Saturday morningsWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer!Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place next week for a late August start!For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • permanent
    • AU$50,000 - AU$56,000, per year, plus super
    • full-time
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New CompanyAn FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic.Your New RoleAs the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service both face to face and over the phoneScheudling of repairs, processing orders and raising invoices Informing customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New CompanyAn FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic.Your New RoleAs the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service both face to face and over the phoneScheudling of repairs, processing orders and raising invoices Informing customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$33.14 - AU$34.14, per hour, Superannuation
    • full-time
    This is your exciting opportunity to join an AXS listed company in Sydney CBD as a Customer Service Representative. They are looking for an enthusiastic and customer focused indivual who are able to assist with all customer enquiries and provide a positiove outcome. This company is most known for their company culture and friendly staff. If you love Customer Servicet, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 11pm, with Saturday workWeekend rates for Saturday workInbound calls relating to customer enquiries, assisting customers with troubleshooting their mobile phone application issues and complaints resolutionMaintaining records and general administration support Work in a collaborative contact centre environmentThe benefits:Close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)3 month temp, view to extension, opportunity for permanentTraining provided in a supportive environmentOpportunity the the position to extend or go permanent About you: Experience within a similar Customer Service/Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environment** National police and background check is required for all applicants **** You MUST be an Australian Citizen for this role**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW or send your CV to cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This is your exciting opportunity to join an AXS listed company in Sydney CBD as a Customer Service Representative. They are looking for an enthusiastic and customer focused indivual who are able to assist with all customer enquiries and provide a positiove outcome. This company is most known for their company culture and friendly staff. If you love Customer Servicet, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 11pm, with Saturday workWeekend rates for Saturday workInbound calls relating to customer enquiries, assisting customers with troubleshooting their mobile phone application issues and complaints resolutionMaintaining records and general administration support Work in a collaborative contact centre environmentThe benefits:Close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)3 month temp, view to extension, opportunity for permanentTraining provided in a supportive environmentOpportunity the the position to extend or go permanent About you: Experience within a similar Customer Service/Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environment** National police and background check is required for all applicants **** You MUST be an Australian Citizen for this role**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW or send your CV to cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30 - AU$31, per year, super
    • full-time
    Entry Level Banking - Digital Bank - Inbound Call CentreMultiple exciting temp opportunities with a view to permanency within 6 monthsWynyard location! Right outside the train stationNo banking experience required, just customer service guns!Mapped out opportunities to build your career and up-skill right from the start$31.25ph + superStart date: 30th AugustYour new companyThis is a FT temporary opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, my client aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleBe the first point of contact for customers across phone, email & chatAnswer queries regarding general, everyday banking productsConsistently provide excellent customer service and go above & beyondMultitask work across multiple internal systems and softwaresYour skills and experienceA customer-centric & service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient focused on delivering the best results each and every dayA keen interest in banking and financePlease note: We’re looking for flexible candidates as this customer care team works on a rotating roster between 8:00am - 8.00pm between Monday - Sunday.Your benefitsGreat location - Wynyard stationCompetitive payrate!Opportunity to gain a permanent role within one of Australia’s largest digital banksAn exciting opportunity to shape your career within the banking industryOngoing extensive training programs for learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Lavender Pham, consultant on 02 8215 1067 // lavender.pham@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Entry Level Banking - Digital Bank - Inbound Call CentreMultiple exciting temp opportunities with a view to permanency within 6 monthsWynyard location! Right outside the train stationNo banking experience required, just customer service guns!Mapped out opportunities to build your career and up-skill right from the start$31.25ph + superStart date: 30th AugustYour new companyThis is a FT temporary opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, my client aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleBe the first point of contact for customers across phone, email & chatAnswer queries regarding general, everyday banking productsConsistently provide excellent customer service and go above & beyondMultitask work across multiple internal systems and softwaresYour skills and experienceA customer-centric & service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient focused on delivering the best results each and every dayA keen interest in banking and financePlease note: We’re looking for flexible candidates as this customer care team works on a rotating roster between 8:00am - 8.00pm between Monday - Sunday.Your benefitsGreat location - Wynyard stationCompetitive payrate!Opportunity to gain a permanent role within one of Australia’s largest digital banksAn exciting opportunity to shape your career within the banking industryOngoing extensive training programs for learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Lavender Pham, consultant on 02 8215 1067 // lavender.pham@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$32.00 - AU$33.00 per hour
    • full-time
    Your new companyYour new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a multinational financial services and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitmentYour benefitsInterviewing now Based in Sydney CBDLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcome Your new roleManage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your skillset and experienceStrong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environment Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyYour new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a multinational financial services and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitmentYour benefitsInterviewing now Based in Sydney CBDLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcome Your new roleManage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your skillset and experienceStrong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environment Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$27.00 - AU$28.00, per hour, plus super and overtime
    • full-time
    Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentFull time work from home after 3 day induction at North RydeThis global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company.If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 7pm3 day onsite induction at North Ryde then completely working from homeAll hardware provided$28.08 plus super plus overtime Inbound calls relating to customer enquiriesGeneral administration support The benefits:Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to help your community during the lockdown** National police and background check is required for all applicants **** Role is open to Citizens, Permanent Residents, Post Graduates or Working Holiday Visa Holders**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentFull time work from home after 3 day induction at North RydeThis global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company.If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 7pm3 day onsite induction at North Ryde then completely working from homeAll hardware provided$28.08 plus super plus overtime Inbound calls relating to customer enquiriesGeneral administration support The benefits:Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to help your community during the lockdown** National police and background check is required for all applicants **** Role is open to Citizens, Permanent Residents, Post Graduates or Working Holiday Visa Holders**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • temporary
    • AU$33.00 - AU$41.00, per hour, Super
    • full-time
    Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville and CBD | onsite parking, close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville and CBD | onsite parking, close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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