32 help desk agent jobs found for you.

End Q4 with a career upgrade! Secure direct permanent employment, a 9-day fortnight roster, and a total package value exceeding $120k with a leading Brisbane public sector organisation.The Opportunity As we head into the final quarter of the year, make your next career move count by locking in long-term security before the year wraps up. We are seeking a trade-qualified Technical Officer (HVAC Systems) to oversee and coordinate planned preventative and

A global leader in commercial real estate and property services is seeking a polished, energetic Workplace Concierge to deliver premium, high-touch guest and employee experiences at a premier corporate site in Parramatta Square.As the face of the workplace, you will play a critical role in driving engagement, managing front-of-house operations, and ensuring a seamless, top-tier environment for corporate staff, clients, and VIP guests.Key

Your New RoleThis is an excellent opportunity for a dedicated Administrative Officer Level 1 to join the legal support division within a leading state government agency.In this essential administrative role, you will deliver high quality clerical support including word processing, data entry, records maintenance and reception services. You will work closely with legal officers, prosecutors and client assistance staff to assist with case preparation,

Your New Company Join a dedicated team delivering world-class facility and workplace services on-site at a global Software company, headquartered in Sydney CBD. This environment values operational excellence and seamless customer experience, where every team member plays a key role in maintaining a professional, welcoming atmosphere.Your New Role As the Receptionist, you will be the face of the organisation, ensuring the lobby and front desk operations

Your New RoleThis is an exciting opportunity for an enthusiastic, customer focused professional to join Australia’s leading aviation compliance and risk management software company in their Wollongong CBD head office.Working in a close knit team and reporting directly to the Customer Support Manager, you will serve as the first point of contact for sales support, training, and client onboarding in a fast paced, high tech environment. In this role, you

IT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)Daily Rate: $380/day (inclusive of Super)Location: Sydney CBD — 100% Onsite (5 Days/Week)Duration: 6-Month Initial ContractEligibility: Australian Citizens or Permanent Residents ONLYAbout the RoleWe are seeking an autonomous IT Support Analyst to serve as the key onsite IT presence in our Sydney CBD office. You will manage L1/L2 desktop support incidents and service requests end-to-end,

Broker Support Service & OperationsSydney | Full-Time, Permanent | High-Growth Financial ServicesWe are partnering with a fast-growing, financial services business in Double Bay, Edgecliff NSW that is looking for a sharp, energetic Broker Support Officer.This role is perfect for a recent graduate or someone with 1–2 years of experience in professional admin, retail banking, or operations who brings a great attitude and wants to learn how a finance

Dispute Assessment Officer – Insurance6-Month Contract | $38.89/hour + Super | Melbourne CBD (Hybrid post-training)The RoleWe are seeking a Dispute Assessment Officer based in Melbourne CBD.Working within the Assessment & Eligibility team, you will act as a primary gatekeeper for incoming and unpaused dispute submissions. A major component of this contract involves managing a project backlog of claims. Key ResponsibilitiesJurisdictional & Eligibility

Dispute Resolution Specialist – General Insurance & Claims6-Month Contract | $40.00/hour + Super | Melbourne CBD (Hybrid post-training)The OpportunityWe are currently recruiting for an analytical and solution-focused Dispute Resolution Specialist on behalf of a prominent organisation based in the Melbourne CBD.Positioned within the Insurance division, you will manage a portfolio of standard-range dispute files between policyholders and insurance

Customer Service & Retention SpecialistLocation: Parramatta, NSW (Hybrid WFH after training period)Position: Full-Time, PermanentPay: $65,237 + guaranteed 9.5% shift loading + company discountsHours: Fixed roster - Monday to Friday - 9.00 AM - 6.00 PMAbout the ClientOur client is Australia’s largest member-owned, not-for-profit health fund. Built to put members first rather than shareholders, they focus on delivering higher benefits, lower costs, and

Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with

Complaints Officer – InsuranceContract Length: 6-Month Contract (Immediate Start)Pay Rate: $40.00 per hour + SuperannuationLocation: Melbourne CBD (Hybrid: Initial 6–8 weeks fully office-based for training, moving to 3 days in office / 2 days WFH)Hours: Monday to Friday, 8:45 AM – 5:15 PMAbout the RoleWe are seeking a proactive and empathetic Complaints Officer for a 6-month contract within the insurance industry. In this role, you will play a central

Location: Windsor Area, MelbourneWork Type: Full-Time or Part-Time Rosters (Minimum 3 x 7-hour shifts per week)Hours: 24/7 Operations – All Shifts Available (Day, Afternoon, & Night Roster Flexibility)Salary: Competitive Hourly Rate + 12% Superannuation + Great Shift Penalties!Your New CompanyOur client is an iconic Australian brand with a proud history and an even more exciting future. As they transform into a leading technology and telecommunications

Pay Rate: $40.00/hr + SuperLocation: Melbourne CBD Work Setup: Fully office-based for initial 4-week training, moving to 3 days office / 2 days WFHDuration: 6-Month Contract ( October 2026 – April 2027)About the OpportunityWe are recruiting on behalf of a major general insurance provider for dedicated Customer Service Consultants to join their high-performing Melbourne CBD team.If you bring solid general insurance experience and excel in a fast-paced

Customer Service Representative – Short-Term Contract (Melbourne CBD)Are you looking to break into the call centre industry or gain valuable office-based customer service experience? If you have a background in Hospitality or Retail, we want to hear from you!We are currently recruiting enthusiastic, customer-focused individuals for a short-term project running from October through November. Located conveniently in the Melbourne CBD, this is an ideal

Dispute Resolution Specialist – Superannuation 6-Month Contract | $40 per hour + Super | Melbourne CBD (Hybrid post-training)The OpportunityWe are currently recruiting for an analytical and solution-focused Dispute Resolution Specialist on behalf of a prominent organisation based in the Melbourne CBD.You will manage a portfolio of dispute files involving superannuation fund members, trustees, and service providers. Your core focus will be investigating

Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with

Customer Service & Retention SpecialistLocation: Parramatta, NSW (Hybrid WFH after training period)Position: Full-Time, PermanentPay: $65,237 + guaranteed 9.5% shift loading + company discountsHours: Fixed roster - Monday to Friday - 9.00 AM - 6.00 PMAbout the ClientOur client is Australia’s largest member-owned, not-for-profit health fund. Built to put members first rather than shareholders, they focus on delivering higher benefits, lower costs, and

Customer Service Representative (Temporary Full-Time) Location: Richmond, VIC (Hybrid options available following initial training)Pay Rate: $38.00 per hour + 12% SuperannuationWork Type: Temporary Full-Time 6 months The OpportunityAre you a customer-focused professional looking for your next career move? We are currently seeking expressions of interest and active applicants for high-volume Customer Service Representative roles with an iconic Australian

Customer Service Insurance Call CentreLocated in Parramatta CBD - excellent access to train station and public transport$65,237 pa + super + up to 18% shift loading.Full time, permanent opportunitiesBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentABOUT THE COMPANYOur client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they

Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with

Farm Insurance Specialist (Field Based)Locations: Launceston & surroundsThis isn’t a "sit-behind-a-desk" role. It’s a dynamic, on-the-road sales and service position where your office changes every day. You’ll be out in the community, building genuine relationships and delivering risk solutions that actually make a difference to rural families.What You’ll Be DoingHitting the Road: Visiting farms to conduct on-site risk analysis and offer tailored

About the RoleJoin our team dedicated to supporting the early childhood sector. We are seeking someone with direct experience in Early Childhood Education and Care to manage and process incoming applications. You will play a crucial role in maintaining quality standards by evaluating candidate suitability from initial contact through to interviews and reference checks.Key ResponsibilitiesScreen incoming job applications and manage candidate

Farm Insurance Specialist (Field Based)Locations: Regional Victoria - preference for Central or Western Victoria but open to other regional areasThis isn’t a "sit-behind-a-desk" role. It’s a dynamic, on-the-road sales and service position where your office changes every day. You’ll be out in the community, building genuine relationships and delivering risk solutions that actually make a difference to rural families.What You’ll Be DoingHitting the Road:

Farm Insurance Specialist (Field Based)Locations: Regional Victoria - preference for Central or Western Victoria but open to other regional areasThis isn’t a "sit-behind-a-desk" role. It’s a dynamic, on-the-road sales and service position where your office changes every day. You’ll be out in the community, building genuine relationships and delivering risk solutions that actually make a difference to rural families.What You’ll Be DoingHitting the Road:

As a Talent Acquisition Coordinator in a well established blue collar business, you will be responsible for providing support to the TA team in a temporary capacity. You will be involved in the end-to-end recruitment process from sourcing candidates through to onboarding. In this role, you will be recruiting for locations all over Australia and use different creative recruitment strategies to find the right talent. You will be involved in different

Your New RoleThis is a rare opportunity for a Principal or Senior Recruitment Consultant who thrives on sales, competition and growth to join our Business Support team in Sydney CBD.You’ll manage a dual desk recruiting both temporary and permanent administration and customer service roles within the construction and utilities sector. You’ll step into a warm desk with established client relationships, strong brand presence and real earning potential.

The Expansion Has Arrived: New ED Roles at Werribee Mercy Hospital for 2027Be a founding member of Melbourne’s newest state-of-the-art Emergency Department for February 2027.Werribee Mercy Hospital is doubling its ED capacity to 67 treatment spaces. We are looking for the next generation of ED clinicians (PGY4+) to help us launch this massive expansion and grow with us long-term. This is a rare opportunity to work in a brand-new workspace designed for

Talent Acquisition AdvisorJob Type: Temporary / Contract (19 Oct 2026 – 19 Jan 2027)Hours: Full-Time (38 hours per week, Monday–Friday, 8:30 AM – 5:00 PM)Location: Narre Warren VIC 3805Pay Rate: $53.06 / hour + Super Position PurposeThe Talent Acquisition Advisor works within a small People and Culture team to deliver end-to-end recruitment services across the department. The role partners with hiring managers and key stakeholders to attract, select, and

Demand Planning SpecialistBroad end-to-end scope & leading the S&OP Process Global Network SupportHybrid working arrangementsAbout the OpportunityBased at the North Ryde office, we are seeking an exceptionally driven, self-motivated Demand Planning Specialist to join the Australian Supply Chain team. In this pivotal role, you will have a visible impact on sales performance by ensuring product availability at the right quantity and right time, optimizing