29 jobs found for customer service

Customer Service Representative Work for a market leading organisation Onsite parking available | Ingleburn and Moorebank areas Roles are Temporary with view to Permanent The Company Instantly recognised market leading organisations, currently looking for confident, resilient and experienced Customer Service Representatives to join their growing teams within sites at Ingleburn and Moorebank. This is an exciting opportunity to be part of organisations that are going from strength to strength. Key responsibilities: Build and grow valuable customer relationships through everyday interactions Action complaints and escalations and solve accordingly Resolve customer queries received via multiple channels Process orders through systems such as SAP and Pronto Be updated about a wide product range and knowledge Maintain stakeholder information on database system The Candidate Proven experience in a similar office based Customer Service role Able to work under pressure in a fast-paced environment Effective problem solving and complaint resolution skills Able to work well within a team Have strong work ethic with a positive attitude Quick learner and able to take direction Experience with systems such as Pronto, SAP, Pronto, Salesforce is desirable Experience with high volume EDI order processing is an advantage The Benefits Competitive hourly rate Great career progression Flexible working hours between 7:30am-5:00pm Mon-Fri Opportunity to transition to a permanent role If this sounds like you, please APPLY NOW, or for a confidential discussion please call Sharlene Fouzder on 9615 5301 or email sharlene.fouzder@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About this companyMy client is an established Manufacturing/Retail organisation based out of Essendon Fields.Due to growth we are seeking 2 x Customer Service Officers to join the team on a Temporary basis with the view to permanency for the right person. Hours: Monday to Friday- 9am till 5pm The OpportunityIf you pride yourself on providing exceptional customer service skills then we want to hear from you!No prior experience is required, just a fantastic attitude! In this role, you will be responsible for:Providing account management & customer serviceHigh volume callsLiaising with freight companies and warehouse staffProcessing of ordersAttending to customer enquiriesData entry – alpha-numericFiling, scanning & copyingTo be successful in this role, you will have:If you have a passion for providing exceptional customer service – APPLY HERE!Reliability and commitment to the organisationThe ability to be organised and a great communicatorA friendly and proactive approach to the company that you are representingThe ability to work within a team environmentComputer savvy At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar.Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre.Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to upload your resume in MS Word format; and address it to Juanita Forster or Tejal Chhanabhai. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About the company This is your exclusive opportunity to join a global power solutions company in Mascot as a Customer Service Manager. This company is most known for their energy efficient process, high end products and customer solutioned service.About this roleAs the Customer Service Manager, you will lead and manage a highly skilled team of Customer Service Specialists in delivering an exceptional customer experience. In this role you will:Ensure correct processes are followed for quality purposeDevelop procedures to ensure a highly motivated team and a high-performance cultureWork closely with both internal and external stakeholders Employee training, development improvement and recruitment Second point of escalation for customer complaints and queries Key account management for post sales clients BenefitsIncredible team culture Yearly bonuses based on performanceOn site parking and close to public transportFlexible working opportunitiesWork in the best performing team with the highest level of engagement scores About youPrevious experience as Customer Service Manager, Customer Care Manager, Call Centre Manager or Contact Centre ManagerBachelor's degree or equivalentAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailExperience using SAP, Oracle, ERP or CRM If this sounds like you, APPLY NOW, or for a confidential discussion, please email Cevina on cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About your new roleMy manufacturing client, based in Essendon Fields, is currently looking for 2 x Customer Service Officers to join the team. The team is responsible for continuously improving the quality of their customers’ experience by providing efficient service and support for internal and external customers. You will be responsible forInbound and outbound callingSupporting the sales and management team with customer inquiriesEfficient order entry/data entryLiaising with other departments to ensure prompt delivery timesAdhoc administration What you will need to succeed in this roleCustomer service contact centre or other relevant customer service experience is essentialSAP and Microsoft Suite experience highly regardedFast and accurate data entry skillsCompetent decision making skillsConflict resolution skills The successful candidate will be supporting the customer relations team and will be expected to demonstrate industry knowledge, attention to detail, strong customer focus and have a proactive outlook. You will also be motivated, and driven to succeed in a challenging change management environment. To applyPlease apply directly by clicking apply now and submitting your resume in word format.If you have any questions please contact Kathy Zhai at kathy.zhai@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new role: Our client has a strong focus on creating a fantastic team environment where staff are treated like family rather than just a number. Hard work is rewarded with monthly awards and a dedicated day to health is available to all staff, hello massages while you work! They believe looking after their staff will translate into excellent customer service!You will be the first point of contact for any customer enquries or issues. These inbound customer enquiries are handled via phone and email. There will also be an element of outbound calls, speaking with internal/external stakeholders to resolve queries/needs and indetify upsell and cross sell oppurtunities. Your new responsibilities:Customer support via phone and email to meet monthly objectivesLiase with other departments of the business to provide customers with accurate and reliable information regarding their account and service levelsBe proactive in assisting other memebers of the team in delivery of workHandle customer issues and feedbackIdentify new business oppurtunities and promote value added services to customerGeneral administration duties About you:The successful candidate for this role will be a team player and have expereince within a call centre environment, retail, banking or travel. Have great resilience, drive and problem solving skills with a positive and a can do attitude. You will have: Proven experience providing quality customer service, excellent phone manner Strong administration skills with a broad understanding of office procedures Effective communication skills, both written and verbalGreat computer skills including Microsoft OfficeExperience with invoicing and credit enquiriesStrong attention to detail and analytical skillsHigh level Data Entry skillsA sense of urgency and flexibility, strong organisation/time management including prioritising tasks A great attitude with enthusiasm and energy If this role sounds like you, please apply via SEEK apply now button or email your CV and Cover Letter to siobhan.kay@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer's unique needs. You will work within a team environment and contribute to team efforts whilst achieving personal goals.What you can offer:Your recent retail customer service experience paired with your confidence to promote productsTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerFlexibility to work a rotating roster between 8.00am - 6.00pm Monday to Friday and alternate Saturday morningsWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer!Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place next week for a late August start!For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New CompanyAn FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic.Your New RoleAs the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service both face to face and over the phoneScheudling of repairs, processing orders and raising invoices Informing customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

This is your exciting opportunity to join an AXS listed company in Sydney CBD as a Customer Service Representative. They are looking for an enthusiastic and customer focused indivual who are able to assist with all customer enquiries and provide a positiove outcome. This company is most known for their company culture and friendly staff. If you love Customer Servicet, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 11pm, with Saturday workWeekend rates for Saturday workInbound calls relating to customer enquiries, assisting customers with troubleshooting their mobile phone application issues and complaints resolutionMaintaining records and general administration support Work in a collaborative contact centre environmentThe benefits:Close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)3 month temp, view to extension, opportunity for permanentTraining provided in a supportive environmentOpportunity the the position to extend or go permanent About you: Experience within a similar Customer Service/Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environment** National police and background check is required for all applicants **** You MUST be an Australian Citizen for this role**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW or send your CV to cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The successful applicant will need to be very punctual, reliable, and will be willing to provide great customer service as the face and voice of the company.In this role, you will be responsible for:Providing account management & customer serviceHigh volume callsLiaising with freight companies and warehouse staffProcessing of ordersDispatching and following up on deliveriesPOD’sAttending to customer enquiriesData entry – alpha-numericTo be successful in this role, you will have:Experience in a Customer based role Fast and accurate data entry skillsExcellent verbal and written communication skillsThe ability to be organised and a great communicatorA friendly and proactive approach to the company that you are representingThe ability to work within a team environmentYou will have a forward thinking approach to customer service and will have a drive to work in a busy, fast-paced and challenging environment. As the face and voice of the company, you will be well presented with an outgoing yet professional & confident demeanour. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.