31 jobs found for customer service

The Company This is a rare and exciting opportunity for an experienced Customer Service Representative to join a close-knit team, within a reputable business. Based in the heart of Macquarie Park, this company prides themselves on providing outstanding customer service to their customers and clients.The RoleYou will be part of a small team that is extremely hard working, outcome focused and rewards those who excel in their role. Some of the duties include:Providing a high level of customer service to inbound callers regarding product availability, order status, product knowledge etc.Process new product orders into CRM system Liaise with courier drivers (logistics), manufacturers and other stakeholdersUse problem solving skills to manage and resolve customer complaintsUndertake back office support administration processes Ensure compliance with all regulatory governance protocols and policies Benefits to you:Friendly, collaborative team Minutes away from Macquarie Park metro station and busesDetailed training and supportCompetitive salary Supportive managerCore values of honesty, integrity and respect Your profile will demonstrate:2+ years customer service experience Accurate and efficient administration skillsProfessional communication skills both written and verbalAbility to multi-task and thrive in a busy environmentProficient in Microsoft Word, Excel and data entryExperience in a government, finance or regulatory environment (desirable)Next Steps:If you are interested in this role, please press APPLY NOW or send me an email with a copy of your resume to Beth.Dargan@randstad.com.auAs this is a permanent position, unrestricted working rights are required. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Supervisor / Team LeaderWell known utility manufacturer | Blacktown areaAttractive permanent salary, $80,000k + super with company carProgression available | Supportive team The Company:Global Manufacturer and Distributor with a broad product range and a strong reputation in the marketplace. Due to continued success an experienced, results driven and self motivated Branch Supervisor is needed to join and lead a busy team. The Position:Providing support to overall branch including counter sales, phone enquiries, inventory and warehouseSupervision of up to 8 branch staff membersOrganise the receipt, storage and dispatch of goodsMonitoring the day to day running of the branch and ensuring the flow of operations in a highly professional mannerCompliance in OHS Legislation The Candidate:Experience in a similar manufacturing environmentProven track record in a supervisory roleHave high attention to detail and be able to prioritise effectivelyIntermediate skills in Microsoft Word & ExcelBe highly organised, self motivated and a team playerWarehousing experience highly desirableAbility to deal with customersThe Benefits:Competitive salaryCompany carPermanent opportunityOnsite parkingSupportive team and managerChance to work for a well known market leader To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is proudly partnering with the South Australian Government to support our state’s COVID-19 Response Contact Centre. These positions are based in the CBD and you will be providing expert and accurate advice to the general public relating to all COVID-19 inquiries. You will have excellent customer service skills, be able to adapt to an ever changing environment and be resilient. We are seeking candidates to work full time hours across a rotating roster.Pay Rate of $30.15 per hour + shift penalties 7 day roster across day, afternoon and night shiftsSA Government opportunity About the roleWe are seeking candidates with excellent interpersonal and problem solving skills who can start immediately. We have multiple positions available to work in this busy contact centre with opportunities to progress for the right candidates. You will be responsible for on a day to day basis:Answering a high volume of phone calls Providing consistent and accurate advice with the Emergency Management directions and Emergency Management Act 2004Inputting data accurately from a range of sources into various computer applicationsProviding ongoing support to South Australian residents on various COVID-19 inquiriesSkills and Experience Excellent written and verbal communication skills Resilient Proven experience working in a reactive and fast paced environment Flexible availability and great team player Positive attitude and willingness to learn National police check Shift timesDay Shift: 8am - 4pmAfternoon Shift: 4pm - 12amNight Shift: 12am - 8amBenefits2 days of classroom training provided as well as on the job training Gain exposure and experience within the public sector Excellent workplace culture Full time hours across a rotating roster How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About RandstadRandstad is a global market leader providing specialised recruitment solutions across a variety of industry sectors and spanning across 39 countries in the world. As an employer of choice, we have developed a culture that will challenge you, keep you interested and develop The Role:To provide first point resolution and support for all customer service interfaces serviced by the Department Your duties will include:Answering high volume inbound callsProviding consistently high levels of customer service.Adhering to various policies and procedures.Handling various inquiries and diverting/escalating calls where appropriate.Data entry into various computer systemsScheduling call backs and following up with customers where appropriateUpdating the database with correct customer informationSkill, knowledge and experience in:Provision of customer-focused service in a team environmentBuilding and enhancing understanding and relationships with customersProvision of information in a concise and accurate manner, and within time constraintsAnalysis and problem solvingThe use of PCs and associated software including the use of multiple applications simultaneously To apply, click on the 'apply now' At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is seeking a Customer Service Officer to leverage their brand through exceptional customer experience and quality customer service. Located in a newly refurbished office within the Adelaide CBD, the Customer Service Officer is responsible for providing high quality customer service, by responding to inbound enquiries in relation to the status of a file and booking of settlements. You will also be responsible for responding to requests, contacting other financial institutions; Brokers and Solicitors in relation to the status of a file and booking of settlements.You will join a friendly team who are committed to helping you succeed in your role in a supported and professional environment. Applicants need to be available to work Monday to Friday on a rotational basis with hours varying weekly. The pay rate is $31.25 per hour. Main Responsibilities:Managing calls and providing a high level of customer service in a timely mannerRespond to inbound requests in relation to the status of a matterBooking of settlements as per request from clientsManage daily work allocation by making outbound calls in relation to the status of a file and the booking of settlementsManaging exceptions and notifying file owners and Brokers of outstanding requirements in order to book settlement with other financial InstitutionsAdhere to all internal policies and procedures Provide support to your peers and other teams within the business as requiredMeet and exceed quality targets Meet adherence to roster targets Actively identify and escalate any perceived risks Essential: Previous customer service experienceHighly developed customer service skillsStrong communication skills, written and verbalStrong data entry skillsAbility to work in a high pressure, high volume work environment ensuring deadlines are metA positive and proactive approachExcellent attention to detailGood organisational skills and ability to prioritise workloadStrong work ethic Applications:If you feel your skills match the above criteria, please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is the the country's largest automotive financier. With over 30 years’ experience in the Australian market, they pride themselves on providing exceptional customer service and support to their customers. Well trusted by Australians and small businesses, they support them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.Due to growth, they have multiple Full Time and Part Time opportunities available. Here you’ll enjoy working on campus-style hybrid/flexible working environment surrounded by natural green spaces with a gym, café, and plenty of free parking on campus. Day to day this role will see you: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesBringing your own unique personality to the callProblem solving any concernsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality You’ll be successful in this role if you have:Previous customer service experiencePassion for helping othersThe ability to listen, engage with and understand customers needsThe ability to work both autonomously and as part of a teamExcellent written and professional verbal communication skillsSelf-motivated and willing to learnDemonstrated experience using Microsoft Office packagesAbility to work across multiple technology platforms and monitors Training and Induction: You will receive comprehensive training, which will be full time Monday to Friday, 8:45am-5pm. For part time workers you will need to be available for training full time.You must have the ability to work flexibly, as we operate on a roster, which means your full-time hours can be scheduled between 8:30am – 7pm, Monday – FridayThis role is offering a $61,000 salary packageTo register your interest, please apply now and one of our team members will be in touch. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking for your next full time opportunity with a passion for customer service? Randstad are currently seeking employees with a standout background in customer service looking to excel their careers to the next level working within a call center environment.This full time position is an excellent opportunity to grow and excel your current skills and take that next step! Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAdministration duties and navigating multiple systems.Appointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and troubleshootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new company Work for one of the world's leading leisure travel companies and a leading resort management business, who have the world's largest vacation ownership. Are you passionate about finding the best deals for your customers? Randstad is currently recruiting for an energetic, travel enthusiast Sales Specialist who can build a rapport with people, promote timeshares to existing customers and have fun whilst working in a supportive team environment. Your new positionWork in a fast paced environmentAbility to build a rapport with your customersHigh earning uncapped commissionWork with a motivated fun teamGenerate sales and achieve targetsAll leads are prequalified! What is on offerDiscounted hotel stays around the worldSubsidised private health insuranceProfessional development fundingMonday-Friday (with the potential of 1 saturday a month)Uncapped commissionCompetitive salary Your skills and experienceExcellent verbal and written communicationAbility to positively influence customersAbility to problem solveSelf motivatedA passion for travel Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently seeking a standout client services officer to join a leading provider in the banking and finance industry on a permanent full time basis. About your roleYou will have a passion for the financial industry, while ensuring you drive an outstanding experience to all customers and clients while delivering accurately on the products and services. You will be working in a large contact centre environment servicing clients across Australia and New Zealand, taking inbound calls with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to: Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customers get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you: 1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multitask Applications If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for a Full Time Permanent Client Services Professional who is eager to join a warm and friendly customer service team who put a strong emphasis on high quality service!The client is a leading software solutions organisation that manages leading global companies workplace health and safety. Supporting compliance, safety and risk management processes with their staff, contractors and site visitors. About you:Previous customer service experience Enthusiastic and can-do attitude Ability to build rapport quickly Extremely computer literate Excellent written and verbal communication skillsExceptional problem solving skillsCurrently have or willing to apply for a National Police ClearanceWhat’s in it for you?Development programs designed to up skill and strengthen skillsOn the job extensive training Reward and recognition program Incredible fully-equipped office with a large break room, outdoor balcony, chill out spaces and table tennis table!Amazing and convenient city office locationFun work events to connect and engage with team Applications:Are you a customer service superstar?! If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service CoordinatorTemporary to permanent opportunityWork close to home, Blacktown area | Onsite parkingPermanent salary up to $60,000 + super | Growing organisation The Company:An industry leading building and construction company is on the search for a proactive, experienced and passionate Customer Service Representative to join their growing business. You will be part of a close knit team assisting various internal and external stakeholders.The Position:Providing exceptional customer service and assisting with enquiries via phone and emailProcessing customer orders via SAPDealing with stock allocationsProcessing invoices, raising credits and returnsData entry of customer informationReporting and other ad hoc duties as directed The Candidate:Proven experience in a similar office based customer service role Strong verbal and written communication skillsDemonstrate exceptional interpersonal skillsAbility to work in a fast paced office and meet deadlinesExperience with SAP is advantageousMust be available to work rotating weeks 7am to 3pm and 9am to 5pm Monday to Friday The Benefits:Stable and secure position with a well established and growing companyWork close to home, with plenty of onsite parkingCompetitive salary - up to $60,000 + Super depending on experienceOpportunity to work for leading organisation with endless internal opportunities To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Come and join ReAmped Energy, Australia’s fastest growing energy company. Randstad has exclusively partnered with ReAmped Energy, an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the Customer Experience team is held in high regard.About your new opportunity:Your role as a Customer Experience Specialist will see you responsible for answering customer queries through different platforms such as phone, web chat, social media and email. Support the business strategies, plans and procedures Ensure set goals for performance and growth are achieved Promote company culture and vision and values Support all segments in answering customer enquiries via email, calls and social media Live chat cover, including weekends Partake in regular coaching and training Ensure regulatory and legal compliance is adhered to Adhere to KPI’s Respond promptly to customer queries Resolve customer complaintsThe talents you bring: Experience in complaints Customer service experience Good understanding of legal regulatory Excellent interpersonal skills Excellent written and verbal communication skills Good time management and organisational skills Ability to work autonomously Team playerPeople personWho you are:You’re someone who cares and is passionate about your own development and the team's success. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a permanent position in ReAmped Energy's growing contact centre based in Brisbane CBD so we are looking for the right person! If you are interested in this position please apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyYour new company is one of the leading Insurance brands in Australia. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. They foster a diverse work culture and a positive team attitude, where employees are valued and recognised for their efforts and commitment. Your benefitsFull time permanent role with career progressionBased in Sydney Olympic Park close to train stationOnly 2 days at office the rest at home!Monday- Friday- say goodbye to weekend workWorking hours 9-5 no late eveningsLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsJoin a team of industry professionals6 weeks of valuable and supportive training15% bonus available Your skills and experienceCustomer Service experience is a mustA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focus Your new roleAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Consultants to join their growing Call Centre team in Ballarat.Duties will include but not limited to:Responding to a high volume of inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsTo be successful you will have:Proven experience working in a fast paced call centre or customer service environmentsA strong level of resilience, ability to work to KPi’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmMinimum typing speed of 25 words per minuteThe ability to across various IT systems and software packagesThe ability to understand and adhere to Government Policy*In addition you will be required to complete various assessments before being deemed successful for these positions which includes a virtual assessment centre on the 19th of January 2022. Commencement date in February to be confirmed.Applications for these roles close on the 14th of January 2022If this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is an independent statutory agency that is responsible for implementing support services, which will support a better life for individual Australians and their families. They are currently seeking an APS3 Service Support Officer and APS5 Community and Peer Advisor to join their team. Responsibilities may include but are not limited to: Provide operational and administration support to teams.Maintaining local relationships with relevant key stakeholders to support effectivelyWorking as part of a high performing team to effectively engage with individuals with complex challenges either face to face (front office reception) or via telephone.Provide clinical support assisting with client appointments, diary managementAssist in meeting National Office requests, collate data and reportsTo be successful in this role, you will have:Working with Children (WWC) and/or Vulnerable People Checks/ClearanceLived experience in a similar role or strong understanding and connection of area supporting - mental health issues and ADF Service, as either an ex-ADF member or partner/carer of a current serving or ex ADF member (spouse, ex partner or widow/widower)Have a sound general knowledge of the role and functions of the agency and an understanding of how these relate to your specific work area.Plans own work goals and priorities that align with and achieve own and team outcomes.Confidence in working and making decisions independently. Ability to build and develop key relationships with internal and external stakeholders. If you feel you possess the necessary skills and experience please hit the 'apply now' button. Please note, only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in Zetland. This business is renowned for their global presence, career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $50,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New RoleFantastic opportunity for a casual customer service professional to join a global organisation. This role would be perfect for someone who is seeking flexibility in their life as the role offers flexible working arrangements. Your Main Responsibilities Process customer orders using mutliple databasesProviding excellent customer Service and Administration assistance to internal staff and external clientsEnter customer information into the databaseProvide customers with updates regarding their orders via the phoneTake inbound calls answering questions from the general public The Benefits Casual contract and full time hours availableView to go Permanent for high performersGreat work life balanceOn-going support and development About You Previous customer service/admin experience desired but not essentialAbility to work in a fast paced environmentA friendly and proactive attitude To be considered for this role, please hit APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Storm Season ClaimsInbound Customer ServiceBeenleigh LocationParking on site$29 - $31 per hour + superOngoing contracts up to 6 monthsRandstad are currently recruiting on an ongoing basis for our valued client based on the Southside of Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in call centre is highly desirableConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for an enthusiastic Customer Service Officer to join a successful family owned business located in the Western Suburbs. The role consists of providing face to face customer service, attending to incoming customer queries and quoting via phone and email. Liaising with technicians and suppliers to order parts.About the role: Face to face customer service (Front Desk)Email/Phone based (ring customers/ring suppliers)Ordering parts for technicians and customersQuoting CustomersProcessing online/over the phone ordersOrdering through suppliersHelping technicians troubleshoot About you:Previous customer service experienceAttention to detail Positive and energetic attitude Strong computer literacy Ability to read diagrams Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad has had the opportunity to work exclusively with a large novated leasing organisation. Our client is a leading provider of salary packaging administration services in Queensland. We are looking for multiple Customer Care Consultants to join their team and to continue to empower customers to make the most of their salaries. About your new roleThe Customer Care Consultant will provide exceptional customer service through the management of customer queries and requests. You will have continued support from your Team Leader, team members and the wider organisation. Adhere to all compliance and quality standard Customer interaction; over the phone, emails and face to face Responsible for processing salary packaging claims You will be the first point of contact for resolutionsResolve queries from various Government stakeholders Handling of volume of callsFull time permanent position Salary; $53,112 including super.About you You will have previous experience in customer service positions and will be required to uphold a high standard of customer service. Demonstrated customer service skills Strong attention to details and accuracy Problem Solving and conflict resolution skillsAbility to understand customer needs Excellent communication skills and the ability to build rapport with customers. Basic Microsoft Office Skills Basic numerical Skills Available to interview week commencing the 10th of January 2022Benefits of the roleSalary packaging and novated lease benefits and discounts12 weeks paid parental leave and access to our Parents PortalTax-exempt employee share planPaid income protection insurance under our default superannuation planA broad range of learning and development programsCareer break and volunteering leaveEmployee Assistance Program and annual flu vaccinationLifestyle Rewards programIf you are interested in the above role and meet the capabilities of the position. Please click APPLY NOW otherwise for a confidential discussion please email brisbaneassessmentcentre@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently seeking Casual Driving Examiner's to work across various Brisbane locations for a well known Government Department. The Department is preparing to go into their peak period and therefore looking for high performing and innovative casual Driving Examiner’s.In the role of Driving Examiner you will conduct driving assessments for Queensland driver's licences using your interpersonal skills with a large emphasis on quality customer service. A key part of the role is you will be able to recognise and identify solutions to problems as they arise. You will be a team player and are able to communicate clearly and professionally with a wide range of customers across Queensland.- You must be flexible to work on a casual basis with no guaranteed hours- Start date: Early February - AO3 Level - $41.00p/h- Australian Citizenship or Permanent Residency required You must fit below criteria!Mandatory Requirements:Heavy Rigid Licence (no conditions) held for 12 monthsManual Open Licence held for 12 monthsClean Driving History - Will be required to clear a Traffic History ReportMust have a clear Criminal HistoryMust be able to multitaskAble to work as a teamDesirable Requirements:Experience in conducting driver assessments across all licence classes.Experience in driving, trainingProfessional customer service - highly desirableKey Responsibilities:Conduct driving assessments to determine the competency of applicants for all classes of driver's licence held.Contribute to the operation of Customer Service Centres in accordance with relevant Public Sector industrial agreements.Consult, liaise and provide advice to all stakeholders on matters relating to driver licence assessment and road safety.Prepare correspondence, submissions and reports as required.Demonstrated knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function.A sound knowledge of or the ability to acquire a sound knowledge of contemporary human resource management issues, particularly equal opportunity and anti-discrimination practices.Actively participate in personal performance planning and appraisal through accepting and providing positive and constructive feedback.Undertake training and development opportunities that are identified as necessary to achieve work unit goals, and gain awareness of corporate responsibilities through the appropriate induction processes and participation in other relevant programs.Contribute to a safe and healthy workplace by complying with Workplace Health and Safety legislation, codes of practice, standards and departmental policy and procedures and participating in risk management and corrective action programs. Ensure that security systems are observed.If you are interested in these rare opportunities to work for a State Government Department please apply and one of our consultants will reach out if you are successfully shortlisted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Position available through Ranstad as Customer Service Officer. Great opportunity to join a supportive, close, small team that is customer focused and always driving to do thing more efficiently and effectively. Full-time hours working 9am-5pm Monday to Friday. Located in the Melbourne CBD with a short walk from a train station.Your new roleCustomer services responsibilitiesMain point of contact for customerProvide high level customer service to customers and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerAdministrationMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelineProvide administration as requiredSet up general office systems including filling system and database About you:Positive mindset & can-do attitudeExcellent customer service skills Resilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf this sounds like a position you are interested in please APPLY NOW or alternatively send your CV to emily.astbury@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of people in mainly phone based roles. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesWebsite chat management where applicableEnsuring accurate information is recordedEnsuring all privacy and compliance policies are adhered to If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new company Work for one of the world's leading leisure travel companies and a leading resort management business, who have the world's largest vacation ownership. Are you passionate about finding the best deals for your customers? Randstad is currently recruiting for an energetic, travel enthusiast Sales Specialist who can build a rapport with people, promote timeshares to existing customers and have fun whilst working in a supportive team environment. Your new positionWork in a fast paced environmentAbility to build a rapport with your customersHigh earning uncapped commissionWork with a motivated fun teamGenerate sales and achieve targetsAll leads are prequalified! What is on offerDiscounted hotel stays around the worldSubsidised private health insuranceProfessional development fundingMonday-Friday (with the potential of 1 saturday a month - where you will get a day off in return)Uncapped commissionCompetitive salary Your skills and experienceExcellent verbal and written communicationAbility to positively influence customersAbility to problem solveSelf motivatedA passion for travel Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for an enthusiastic Customer Service Officer. This role is located in Wingfield. You will report to the Customer Service Supervisor. The role consists of attending to incoming customer queries and redirecting phone calls when required. You will be responsible for providing professional and exceptional customer service experiences. The daily duties also include liaising with operations and other relevant departments, handling specialist accounts, responding to email requests and other general administrative duties such as data entry. About you: Solid computer skills (Microsoft Office and accurate keyboard skills), .2-3 years experience in a customer service rolePrevious call centre experience will be desirable Positive and energetic attitude Proficient problem solving skillsAbility to work in a fast paced environment with changing priorities Strong numerical skills with the ability to quickly and accurately perform calculationsStrong written and verbal communication skillsApplications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for an enthusiastic Customer Service Officer. This role is located in Wingfield. You will report to the Customer Service Supervisor. The role consists of attending to incoming customer queries and redirecting phone calls when required. You will be responsible for providing professional and exceptional customer service experiences. The daily duties also include liaising with operations and other relevant departments, handling specialist accounts, responding to email requests and other general administrative duties such as data entry. About you: Solid computer skills (Microsoft Office and accurate keyboard skills), .2-3 years experience in a customer service rolePrevious call centre experience will be desirable Positive and energetic attitude Proficient problem solving skillsAbility to work in a fast paced environment with changing priorities Strong numerical skills with the ability to quickly and accurately perform calculationsStrong written and verbal communication skillsApplications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are recruiting for an enthusiastic Customer Service Officer. This role is located in Wingfield. You will report to the Customer Service Supervisor. The role consists of attending to incoming customer queries and redirecting phone calls when required. You will be responsible for providing professional and exceptional customer service experiences. The daily duties also include liaising with operations and other relevant departments, handling specialist accounts, responding to email requests and other general administrative duties such as data entry. About you: Solid computer skills (Microsoft Office and accurate keyboard skills), .2-3 years experience in a customer service rolePrevious call centre experience will be desirable Positive and energetic attitude Proficient problem solving skillsAbility to work in a fast paced environment with changing priorities Strong numerical skills with the ability to quickly and accurately perform calculationsStrong written and verbal communication skillsApplications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused.Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting an exciting new opportunity for our client based in the Melbourne CBD.We are seeking a responsible, organised and experienced customer service individual that has worked with KPI's and targets to join their team. The team is very KPI and result focused who strive to build that ongoing relationship with customers. You will receive ongoing support from management to make sure that you can achieve your targets to the best of your ability.Reporting to the Customer Service Supervisor, you will be responsible for building and growing professional relationships with a variety of customers throughout their organisationAbout YouProven customer service skillsSales experienceStrong communication and interpersonal skills,calm and respectful under pressurePositive 'can do' attitudeExcellent computer skills, Outlook, Microsoft office package, ExcelYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailApply TodayIf this sounds like your next challenge, apply Today using the link below or email your resume to Seda.Boylu@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.