30 jobs found for customer service

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in the western suburbs. This business is renowned for their global presence and career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodFree parking on site Laptop and headset provided Successful team with a common goal to provide a fantastic service Join an established business offering career progressionYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently recruiting on an ongoing basis for our valued client based in Morningside. This is a reception / contact centre hybrid role and we are looking for people with strong customer service focus and who are able to work full time About the position:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week8 month assignment Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th may through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The CompanyOur client is a growing family-owned and operated manufacturing business providing a comprehensive range of quality building supplies and building services in the Canberra region and Sydney. This company is committed to providing custom solutions to building projects using premium products, quality design, and manufacturing. The RoleThe Customer Support Leader is a newly created full-time permanent role responsible for ensuring the business is upholding and excelling in client relations. This role will suit a professional who is able to maintain strong customer relationships and help them with current and future needs. Skills & ExperienceStrong knowledge of the building and construction industryAbility to read and interpret plans Excellent customer service skillsProfessional telephone manner and face to face presence Ability to deal with a broad range of people and resolve customer complaints in a prompt and professional mannerStrong leadership/management experience Experience in B2B Customer Service/Sales Experience working to KPIsBenefitsSalary package negotiable on experience Free onsite parkingWorking with a high performing teamNew offices and office equipmentGenuine opportunity to support a growing businessThis is a great opportunity to work with a well-established and successful building supplies business. If this sounds like you, follow the link and apply today! After submitting your application, feel free to call Jasmine on 0419 013 883 for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service OfficerShort and long term contractsBlacktown location Attractive hourly rateAbout the roleWorking in the education space to provide sound advice face to face and via emailWorking towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until 30th June 30th 2021 with potential to extend.Parking onsite and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: Blacktown and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Coordinator Well known brand in the Building industry.Located in the Minchinbury area | Parking on siteHrs; 7:30am - 3:30pm | 8:30pm - 4:30pm, Monday to FridayThe CompanyA successful and well established industry leader located in the Minchinbury area with sites across various locations. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsPay rate between $26.36 - $28.56 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Multiple permanent positions in Financial Services starting early MayFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career? THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is an Australian owned and operated pharmaceutical company specialising in natural products including pharmaceuticals, nutritional supplements, household and personal care products. We are seeking a dynamic and passionate Customer Service Representative to join a rapidly growing and evolving team and business. You will play an integral role by providing excellent service to customers and becoming a true advocate for a leading brand. This is a full-time permanent opportunity working Monday to Friday, 9am-5pm. Your primary duties and responsibilities include:Receive and handle inbound calls and emails from customers in relation to products, returns, warranties etc Processing of orders into CRM including both warranty and online claimsAssisting customer queries Keeping accurate records and maintaining central filing systemWorking and liasing with various departments such as Sales, Marketing and Quality teamsGeneral administration and ad-hoc duties About you:Must have excellent written and verbal communication skills Previous experience within a customer service/call centre role Ability to work in a changing and evolving environment Passionate, driven and a self starter Ability to work within a team environment Intermediate MS office knowledge If you believe you are the right fit for this exciting and rewarding opportunity, hit the APPLY button now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

An exciting opportunity to take your customer service skills and assist a leading company within the industrial manufacturing industry. This well known company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new companyThis leading force manufactures a range of equipment on-site at its Adelaide facility, customising and supplying high quality pumps and workshop equipment. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind. Your new roleAs one of the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction.Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral administration dutiesIncoming/out coming callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to customers using knowledge of the companies productsHappy to assist in the warehouse taking deliveries when required, and open to obtaining a fork lift licenceEndeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsPride yourself on being highly adaptable with a CAN DO attitudeAbility to follow processesPrevious experience in a simular role would be preferred however not required. Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

An exciting opportunity to take your customer service skills to the corporate world and joinA nationally recognised company in the financial and banking space. Join a BIG4 on a casual ongoing basis. Your new companyThis is your opportunity to join a nationally recognised bank! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.This role is perfect for someone looking to gain experience in the banking and finance industry, looking for a face to face opportunity that provides flexibility and excitement day to day. Your new roleAs the first point of contact for customers, you’ll be delivering high levels of customer service utilising face to face interaction.Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers across a range of banking products and servicesBe flexible to travel between branches and cover shifts where requiredEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on you’re level of empathy and resiliencePrevious experience in face to face customer serviceAbility to follow processes and easily adaptableA sound understanding and keen interest in banking and financial servicesMust be available to travel between branches when/if required Your benefitsEnjoy the convenience of working close to home at Bedford Park and nearby public transportAn exciting opportunity to work within one Australia’s largest banking institutesThis organisation offers extensive and thorough training programs which aid staff learningand development Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Full Job DescriptionThis highly successful household brand continues to lead the way in technological advancements within its industry. By joining this company, you will be part of an industry that's going through a revolution. If you want security, this is it! You will learn to think differently here. If you are change-driven and motivated, success will happen. With this new thought process, you`ll quickly utilize your previous experience to improve the performance of the collections team. As you coach and mentor the team to success you will not only develop amazing relationships, but you will impress the broader business and open doors you never thought existed. Your responsibilities will include: Improving the performance levels of a collections teamMaintaining consistent customer service Developing enhanced communication with multiple parts of the businessMentoring and supporting team members.Building a high performing team environment that has a growth mindset At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview Monday the 12th of April and Tuesday the 13th of April. To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsDuties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the databaseThe benefits: Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesCareer progressionNext steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Purpose of the role:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

This role is an inbound services position within the Business banking team with one of the Big 4 banks. The opportunity is an ongoing temp role with a view to permanency. About the candidate: - Experienced call center professional - Strong customer service background - Computer savvy and able to manage multiple systems This is an opportunity for you to start your career in Banking. There will be an extensive 4-6 weeks training for the role. Click on Apply now. Due to the volume of applications, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently looking for Customer Service Representatives for a building restoration company based at Mayfield West. There are multiple positions available some 3-4 week roles and some 3-6 month roles with the view of permanency for stand out candidates. This is a chance to work within a team that really values their staff and has a huge focus on an inclusive workplace culture. They are known for being fun, agile and supportive each and everyday.We're looking for candidates who have excellent customer service and administrative skills who thrive in a fast paced environment.The role: You will contribute to supporting the Restoration Team by handling customer and client bookings, inputting data into the site system, update clients and customers on process and progress of orders, and assist with general ad hoc administration duties.Full time hoursMonday - Friday 8:30 - 5:00$27.66 ph + SuperIn order to be considered you will have:2 + Years experience in a fast paced customer service focussed environmentGood Microsoft suite experienceExcellent written and verbal communication skillsA driven attitude in order to meet high quality and quantity of workProven ability to work to deadlines and tight time framesTeam focussed mindsetWhat's next:Please submit your resume in Word format if you have the above skills and would like to be considered! Only shortlisted applicants will be contacted. For further enquiries, please contact Randstad on 4032 7350 for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Opportunity Randstad is currently looking for driven and self-starters with a can-do attitude call centre operators and customer service representatives in the Southern suburbs of Brisbane. You will provide exceptional customer service to new and pre-existing customers. This role will involve: Renewing customers annual serviceWarm outbound calls (sales)Obtaining and entering accurately customers informationScheduling jobs into their booking systemAdministration ad-hocdata entryAchieving daily KPI’sThe Like Mind As part of the customer care team, you will be looking after any client who has interest in our services and other administrative tasks that are presented on a daily basis. Your personality will be your best asset, as you will be the first point of contact. With your excellent communication skills, strong work ethic and can-do attitude will help you to succeed in this role.Proven track record of meeting and exceeding your KPI’s and excellent attention to detail will be highly desirable for this role. If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Purpose of the role:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Recognised brand name | Guilford areaOnsite parking | 8:30am-4:30pmWell established and stable work environment The CompanyWell established and highly successful warehouse provider located in the Guildford area requires an experienced, passionate and driven Customer Service Representative to join a growing team.The PositionReporting into the Administration Manager and working within a team you will be responsible for the following duties:Receive email notifications and enter data into the required systemCoordinate deliveries with transport providerCoordinate shipment arrivals with the warehouseData entry Investigate invoice queriesProvide status updates to customersBook and liaise with couriersFinalise orders in the system once dispatched Monitor un-finalised ordersGenerate picking slips and liaise with the warehouse regarding dispatchAbility to undertake most activities without assistanceCandidateExperience within a similar office based Customer Service positionDemonstrate high attention to detailHave exceptional interpersonal skillsBe able to pick up tasks quicklyIdeally have worked within a Transport, Logistics or Manufacturing environmentBenefitsOnsite parkingHours: 8:30am - 4:30mWork for a recognised organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyYou will join a successful, growing, wholesaling business in Wetherill Park on a full time, permanent basis. You will join a company that has had a successful 2020 and off the back of this, are excited to expand their customer service team for an ASAP start. Your new office is corporate, close to home with parking provided and your new team are like-minded, hardworking individuals and you will be supported by a manager who has a wealth of knowledge and experience to pass on. The working hours are Monday to Friday 8am - 4:30pm with a small shutdown period over Christmas.Your new roleMonitor and respond to case queues including customer care, orders and finance.Handling customer inRaising return paperwork and pick-ups where required.Manage back orders via the warehouse and reportsLiaise with the warehouse and sales team to ensure a smooth and outstanding experience for our customersData entry with a very high accuracy rateRaise manual credits and invoices where requiredYour profile will demonstrateSimilar office based customer service experience with a stable working history & reliabilityA customer-centric and service-oriented mind-setAbility to manage time and prioritising in a busy work environmentGood verbal and written communication skills and general proficiency in computer skillsWorking with Salesforce or similar CRM (desirable)Drivers licence and own vehicleBenefits to youRARE opportunity to work for a company that provides a desirable working environment Opportunity to join a stable organisation in uncertain timesOnsite parking providedExcellent company incentives and team environmentFull training providedPlease apply directly by clicking apply now and submitting your resume in word format.For a further discussion , please call Maradina Youkhanna on 02 9615 5352, or email Maradina.Youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

A handful of urgent roles have become available for our NSW GOVERNMENT clients out West- Assessment officers/Case managers. These roles are a combination of working from the Parramatta site and working from home.Your role:This position undertakes assessments and provides advice, support and education concerning contacts made to the Child Wellbeing Unit and identifying potential responses to the department and/or other organisations to children or young people at risk of harm.You will be required to:Contribute to the development and delivery of training concerning child protection, in particular childprotection practice, policy, systems and procedures within the Department, when required.● Gathering information, undertaking assessments and providing consistent and high quality advice, guidanceand information to mandatory reporters with regard to students at risk of harm ensuring that the Departmentof Education complies with legislative and policy obligations in the area of child protection.● Identifying and providing advice to mandatory reporters concerning response options for students and/ortheir families who are at risk of harm or in need of assistance.● Providing advice to mandatory reporters and CWU staff regarding cultural and child protection issues andalso appropriate referral pathways for Aboriginal students and their families.Providing timely and accurate advice to CWU management on emergent issues including systemic, complex or critical issues.● Receiving reports of students at risk of harm from mandatory reporters, maintaining accurate records by entering appropriate and relevant information into the Child Wellbeing Unit’s (CWU) electronic client system in a timely manner.● Working collaboratively with CWU management and customers, senior Departmental officers , community partners and other Government organisations to drive better service delivery including integrated and coordinated service systems.To be succesful in this role- - over 2 years tenure in a similar role- Relevant qualification will be highly advantages as this will support your advice and approach. - Available immediately and able to clear x2 ref + police check + WWCCTo apply forward your resume in word format today to rawan.shakhtour@randstad.com.au with subject: Assessment officer| Randstad.Due to the anticipated number of applications, only shortlisted candidates will be contact. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.