85 jobs found for call centre customer service

Your new company:Due to continuous growth, you will join a successful and buzzing customer service team nearby Smithfield on a temporary basis with strong potential to go permanent for the right candidate. This is a great opportunity for an individual to join a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role. Some of your key responsibilities:Provide excellent customer service Action inbound calls quickly and efficientlyProvide sales support as required Multitask and problem solve effectively for your customers Your profile will demonstrate:Similar office based customer service experienceExceptional customer service with a good phone mannerAbility to work under pressure, prioritise tasks, act quickly and decisivelyPositive attitude attitude with a strong work ethicQuick learner and able to take direction Work in a structured enviroment Drivers licence and own vehicle benefits to youRARE opportunity to work for a company that encourages a desirable working environment and has an excellent reputation in the market.Full time permanent, position with an attractive salary package and company perksOn site GYM!High level exposure to organisational strategies in a global companyIngleburn location with free parking onsiteBuzzing environment where no two days are the sameTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesIncredible senior management that will back and support you in your careerFREE onsite gymJoin a company that gives back to various charities Should you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Southside location - Eight Mile PlainsParking available on site Contracts to start in MayFull time roles, $28+ per hour + superRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable claims managers for upcoming opportunities!This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)And or experience in high volume and fast paced call centreIf you have previous experience in recruitment/job placement, allied health, insurance or personal injury claims we would also love to hear from you in regards to these roles!Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsIf you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your duties in this role will include: - Understanding a range of banking products that your customer base will be using- Identifying opportunities for upselling - Negotiation with customers and key stakeholders to achieve desirable outcomes - Handling high volumes of customer queries - Using your proven time management skills to effectively solve problems in an efficient manner At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently working with our client, a well known leading global data, analytics and credit reporting company.We are seeking Customer Service Officers to continue to keep customer service at the forefront.In this role you will work as a part of the Contact Centre team where you will be responsible for managing calls to support and assist the subscribers in regards to their use of the systems, products and services and the appropriate use and maintenance of the database. This is an ongoing position that has the potential to lead you into other areas of the business such as Corrections, Finance and Accounts. It is a great chance to enhance your corporate experience and utilise any previous studies you may have in Business. Key Responsibilities:Answer enquiries from callers in the following areas:- General enquiries from subscribers regarding use of systems, products and services- Use and maintenance of the database- Billing enquiries- Technical assistance- Creation and modification of operator idsProvide a high level of customer service when dealing with internal and external parties.Complete follow up calls as necessary, including logging the outcome of customer interactionsLiaise and escalate within the company as appropriateAble to work as a team playerBe task and goal orientated To be successful in this role, you will:Have previous experience in a customer service role in an office environment Have the ability to work independently and proactively self-manage.Have impeccable written and verbal skills.Have the ability to work well under pressure and maintain professional conduct at all times If this sounds like the role for you and are eager to get started immediately, please apply now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per weekAssignment through to June 30 initiallyStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.The NSW Government has launched Dine & Discover NSW to support dining, arts, and tourism businesses, encouraging the community to get out and about. In this role, you will be working on the Dine and Discover Project. These contracts are to start the 3rd of May through to the end of June.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 10pm (35 hours per week, 7 hours per day ) Mon - SunDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Ongoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Company This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centers worldwide. They pride themselves on their exceptional service, with a focus on delivering customer solutions and sales support. They are now looking to expand their team further adding four individuals who encompass these qualities to their diverse workforce. What is the role?An exciting opportunity has arisen for four call center operators to join this prestigious car brand as a customer service representative. Initially, these positions will be a 6-month Fixed Term Contract with the potential for further extension.. Answer inbound calls to service customers, dealership staff and stakeholders with requestsProvide solutions focussed support in response to complaints Communicating with customers through social media, phone, email and webchatDiverse administrative tasks including database management, email correspondence and moreWhat can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany-wide health & wellbeing initiativesWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine care Maturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8-hour shift between 10:30am - 7:00pm (Monday to Friday)** Full work rights (Citizenship or Residency) is required to apply **Sounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps.In response to Covid-19 all interviews are being held virtually.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service opportunity to work within an established Government initiative. Their focus is to assist the community with various inquiries in relation to clearances and applications. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 - $32 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations. Customer service to those seeking information on various government clearances. Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters. Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbs of AdelaideAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.Closing date for this opportunity is Thursday 29th at 3pmAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP.To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Job descriptionRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP.To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in Chullora. This business is renowned for their global presence, career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $50,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you have customer service skills and are looking for your next opportunity? Let us assist you to take your career to the next level. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. We are working with a range of clients offering entry level roles. Full training will be provided and flexible work arrangements are available. Full time, Part time and Casual opportunities are on offer with multiple host employers. Positions include: Customer Service via phone – inbound and outbound opportunitiesRespond to customer inquiries via phone and emailAssist and educate customers through your expertise and knowledgeData entry into internal databasesThe ideal candidate will have: Background in customer service or administrationProfessionalism and empathyStrong communication skillsSound computer skillsThe ability to undertake administrative duties as requiredWorking as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeApplications: If you feel this may be the opportunity for you please apply now. We have commenced recruiting for these roles. Please note only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Branch Customer Service & Sales Officer Exciting opportunity to build a tenured career within private health insurancePermanent part time hours! 22.5 hours/week - Mon - Wed: 8.50AM - 5.05PMShowcase your exceptional customer service and sales capabilitiesAbout the companyOur client is one of Australia's largest not for profit private health insurers. With over 80 years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the RoleA permanent part-time opportunity is available in Wagga Wagga, inside the large shopping centre. Join a tenured team of professionals who serve the community assisting with consulted decisions on insurance products. The role is looking for high energy candidates with a sales-through-service mentality.Provide exceptional customer service for membersPerform needs based selling to customers face-to-face to achieve and exceed sales targetsProvide first contact resolution in customer interactionsEnsure membership information is accurate & correct on CRMComply with WHS legislationsAbout YouHave demonstrated experience in sales, previously working towards KPIs and targetsAbility to quickly learn and use numerous complex computer systems Excellent written and verbal communicationAbility to work well and collaborate in a highly functioning successful teamBenefits & rewardsBonus structure applies on top of a competitive salary prorata to PTDiscount on products across the companyComprehensive training & development opportunitiesReward and Recognition ProgramsLong-term career in a stable and growing industryTo start your career with an exciting brand in a new opportunity, please apply now with your resume in Word doc or email your updated resume to Lavender Pham - Lavender.Pham@Randstad.com.au - 02 8215 1067At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently recruiting on an ongoing basis for our valued client based in Morningside. This is a reception / contact centre hybrid role and we are looking for people with strong customer service focus and who are able to work full time About the position:Take a high volume of inbound calls & conduct outbound callRegister jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processAdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, Claims or Insurance is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied role Please note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledge The ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting multiple customer service roles to join a high performing call centre based in the CBD. Our client is an online food delivery company, connecting great food with customers. You will be expected to work between the hours of 9:00am - 5:00pm, Monday to Friday for a min 3 month contract, at a salary of $50K + super + commission.This opportunity will suit someone who is passionate about customer service and wants to be a part of an energetic team in a competitive environment! Your duties include (but not limited to)Outbound Sales focus - Achieve 3 sales per dayQuick learner who is able to pick up systems and product knowledgeSufficient service to customer inquiries and requestsAssist team in achieving budgets and maximise profitabilityTo be considered for this role you must have:Previous experience in a call centre or outbound customer service roleStrong communication skillsSelf motivated ResilientExcellent written and verbal communication skillsTeam playerIf you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New RoleAs the Customer Service Representative you will be responsible for the investigation and resolution of escalated customer complaints. Working for an Australian retail company in a vibrant and fast paced customer service team. This business is renowned for their sustainable work practices and reducing environmental impact. Your main responsibilities will include:Liaising with customers via phone, email and online chatProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedListening to customers complaints and promptly provide solutions Log and update all information in the system correctlyYour profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:MUST have at least 2 years customer care, complaint resolution, claims, customer service or disputes experienceExperience using a CRM systemA 'can-do' attitude and willingness to learnIntermediate MS Office skills Benefits to you:Start ASAPFlexible work optionsCompetitive salaryWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for an experienced Customer Service Representatives to join a busy role. If this role sounds like something you would be interested in. Please click APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting for multiple Call Centre Customer Service positions to work within a State Government Department. This is a great opportunity to work with a busy and growing Department. This role will require a high level of customer service and call centre experience, great communication skills and a willingness to learn. $30-32 per hour + Superannuation Full Time Hours, 9:00am - 5:00pm Monday - FridayState Government opportunity with immediate start, CBD locationAbout the roleWe are currently seeking multiple Call Centre Customer Service candidates - in this role, you will be required to:Be comfortable and confident taking inbound customer calls regarding various queriesHave a high level of customer service and phone etiquetteBe able to handle disgruntled customers in a calm and professional mannerUndertake general administrative dutiesBe confident navigating a computer and its systems Skills and ExperienceWorking With Children Check and National Police Check requiredGood leadership skills and accountability Able to work independently and autonomouslySelf critical and able to check the quality of their workWorks towards their goals and team valuesWork in an efficient and professional mannerMicrosoft Office experienceBenefitsWorking within a growing State Government DepartmentAbove average hourly remuneration Excellent opportunity to grow your skills within State GovernmentHow to applyClick APPLY or contact Emma McMahon via email (emma.mcmahon@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Potential post training to work remotely from the comfort of your own home35 hours per week8 month assignment Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th may through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.The closing date to apply is Thursday 29th at 3pm.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The CompanyOur client is a growing family-owned and operated manufacturing business providing a comprehensive range of quality building supplies and building services in the Canberra region and Sydney. This company is committed to providing custom solutions to building projects using premium products, quality design, and manufacturing. The RoleThe Customer Support Leader is a newly created full-time permanent role responsible for ensuring the business is upholding and excelling in client relations. This role will suit a professional who is able to maintain strong customer relationships and help them with current and future needs. Skills & ExperienceStrong knowledge of the building and construction industryAbility to read and interpret plans Excellent customer service skillsProfessional telephone manner and face to face presence Ability to deal with a broad range of people and resolve customer complaints in a prompt and professional mannerStrong leadership/management experience Experience in B2B Customer Service/Sales Experience working to KPIsBenefitsSalary package negotiable on experience Free onsite parkingWorking with a high performing teamNew offices and office equipmentGenuine opportunity to support a growing businessThis is a great opportunity to work with a well-established and successful building supplies business. If this sounds like you, follow the link and apply today! After submitting your application, feel free to call Jasmine on 0419 013 883 for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!You must be available to interview ASAP. To be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service OfficerShort and long term contractsBlacktown location Attractive hourly rateAbout the roleWorking in the education space to provide sound advice face to face and via emailWorking towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until 30th June 30th 2021 with potential to extend.Parking onsite and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: Blacktown and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service Coordinator Well known brand in the Building industry.Located in the Minchinbury area | Parking on siteHrs; 7:30am - 3:30pm | 8:30pm - 4:30pm, Monday to FridayThe CompanyA successful and well established industry leader located in the Minchinbury area with sites across various locations. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsPay rate between $26.36 - $28.56 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Multiple permanent positions in Financial Services starting early MayFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career? THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About the role Build on your experience with this exciting Customer Service opportunity to work within a newly established Government initiative. Their focus is to assist the community with various vital services. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is an immediate start and a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 -$40 per hour + superannuationFull Time Hours, 8:30am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking employment, claims, and other various government services.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basisAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. If you have any queries, please feel free to contact Katie.Finch@randstad.com.au Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

An exciting opportunity to take your customer service skills to the corporate world and join a nationally recognised company in the financial and banking space. On offer is a full time role (38 hours per week), an extensive training program as well as a great pay rate of $32.03 P/H with overtime. Your new role As the first point of contact for customers, you’ll receive inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all timesProvide guidance and assistance to customers across a range of banking products and servicesLearn and master multiple internal systems and software to use simultaneouslyEndeavour to support and assist our customers while navigating them towards a suitable resolutionYour skills and experience It is essential that you have previous experience in a customer service, call centre or a similar role. Excellent communication skills, verbal and writteninbound call centre OR busy switch board experiancePride yourself on your level of empathy and resiliencePrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryYour benefits Work close to home at Lockleys or Bedford Park or CBD with nearby public transportGain experience with one Australia’s largest banking institutesExtensive training programsGreat pay rate of $32.03 P/H with overtime on offerWhy choose Randstad Working as a contractor with Randstad comes with many benefits including: Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreA free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppWeekly pay, we offer three pay runs a week to ensure you are paid on timeYour new company This is your opportunity to join a nationally recognised bank - A big 4! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where you are valued and recognised for your efforts and commitment. How to apply These roles are highly sought after, please apply today. Send your resume in word format to Juanita Brophy or Tejal Chhanabhai via the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Career development at Randstad is one of the reasons our people stay. You will be part of my team in Canberra. I started with Randstad in 2013 and progressed from a consultant, through to Team Leader and am now the Manager of our Government recruitment team. This was achieved with the support of our structured leader learning pathways. Join me in 2021 and we will grow your career. Your new companyAt Randstad, we are proud to have become the largest HR services provider in the world. This is thanks to our reputation for service excellence and the fact that we're built on recommendations. As an employer of choice, we have developed a culture that will challenge you, keep you interested and develop your career. The RoleYou will work across an established portfolio of clients and will focus on account management of existing clients as well as business development activities aimed at growing the portfolio. As an associate consultant, you will be offered all of the training and development required for you to be successful in the role. Your portfolio of clients will include high profile Federal Government agencies and you will recruit for a variety of temporary and permanent policy and strategy roles. Your duties will include:Execution of candidate strategies including advertising, searching via database and various job boards and generating referrals from your existing networkAccount management and business development activities Working to achieve activity KPIsManagement of working contractorsVarious compliance and administration duties What are we looking for?We are looking for a sales driven, proactive and resilient professional who is focused on delivering the best possible results each and every day. The successful candidate will have excellent communication skills and the ability to easily build rapport. They will strive to over-achieve targets whilst working proactively in a team environment. We are looking for candidates with commercial acumen, business sense and most importantly a love of sales. The benefitsWorking as an Associate Recruitment Consultant at Randstad your package will be made up of a base salary + superannuation and an excellent, uncapped, monthly commission structure. In addition you will experience the following benefits:Your birthday off!Ongoing professional development and a great team cultureGreat rewards and incentives; regular awards & recognition programs, an extensive employee benefits programAn intensive on-boarding and structured training program; including online e-learning, peer mentoring and on the job coaching/shadowingA team that understands the importance of flexibility and work life balancePaid parental leaveVolunteer leaveIf you're looking to step into a fast-paced, rewarding and flexible sales environment click the apply button or contact Adrianne Morton on 02 6132 3805 or adrianne.morton@randstad.com.au for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.