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1 job found in Brisbane, Queensland

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    • brisbane, queensland
    • permanent
    • AU$50,000 - AU$60,000 per year
    • full-time
    A customer service role with a difference! Come and join ReAmped Energy!Australia’s fastest growing energy company!Randstad has exclusively partnered with ReAmped Energy, an independent electricity provider who’s disrupting the electricity market across Australia.With their compelling customer experience, extremely high customer NPS scores and low wait times, the Customer Experience team is held in high regard.About your new opportunity:Your role as a Customer Experience Specialist will see you responsible for answering customer queries through different platforms such as phone, web chat, social media and email. This is an exciting role that offers a varied range of responsibilities offering exposure to multiple departments. Support the business strategies, plans and procedures Ensure set goals for performance and growth are achieved Promote company culture and visionSupport all segments in answering customer enquiries via email, calls and social media Live chat cover, including weekends Partake in regular coaching and training Ensure regulatory and legal compliance is adhered to Adhere to KPI’s Respond promptly to customer queries Resolve customer complaintsFlexible working arrangements available after training period The talents you bring: Customer service experience The ability to have a laugh - ReAmped prides themselves on a fun, friendly environment! Excellent interpersonal skills Excellent written and verbal communication skills Good time management and organisational skills Ability to work autonomously Attention to detailTeam playerPeople personKnowledge of social media platforms Who you are:You’re someone who cares and is passionate about your own development and the team's success. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines all with a smile on your face and a few laughs along the way! This is a permanent position in ReAmped Energy's growing contact centre based in Brisbane CBD so we are looking for the right person! If you are interested in this position please apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A customer service role with a difference! Come and join ReAmped Energy!Australia’s fastest growing energy company!Randstad has exclusively partnered with ReAmped Energy, an independent electricity provider who’s disrupting the electricity market across Australia.With their compelling customer experience, extremely high customer NPS scores and low wait times, the Customer Experience team is held in high regard.About your new opportunity:Your role as a Customer Experience Specialist will see you responsible for answering customer queries through different platforms such as phone, web chat, social media and email. This is an exciting role that offers a varied range of responsibilities offering exposure to multiple departments. Support the business strategies, plans and procedures Ensure set goals for performance and growth are achieved Promote company culture and visionSupport all segments in answering customer enquiries via email, calls and social media Live chat cover, including weekends Partake in regular coaching and training Ensure regulatory and legal compliance is adhered to Adhere to KPI’s Respond promptly to customer queries Resolve customer complaintsFlexible working arrangements available after training period The talents you bring: Customer service experience The ability to have a laugh - ReAmped prides themselves on a fun, friendly environment! Excellent interpersonal skills Excellent written and verbal communication skills Good time management and organisational skills Ability to work autonomously Attention to detailTeam playerPeople personKnowledge of social media platforms Who you are:You’re someone who cares and is passionate about your own development and the team's success. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines all with a smile on your face and a few laughs along the way! This is a permanent position in ReAmped Energy's growing contact centre based in Brisbane CBD so we are looking for the right person! If you are interested in this position please apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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