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        • melbourne, victoria
        • temporary
        • AU$28.00 - AU$29.00 per hour
        • full-time
        Our client is an Australian non for profit organisation providing life changing experiences and services to over 25 million people each year! An exciting opportunity is now available to join their contact centre team, based in the CBD and we are recruiting in high volume! As a first point of contact you will be providing access to clinician services and delivering customer centric care with compassion and empathy. About you: Minimum 1 year of call centre experience.Compassionate, patient and empathetic nature who believes in helping people.Customer service oriented with a great ability to build rapport and establish relationships quickly.Excellent communication skills, both written and verbal.Outstanding phone manners.Intermediate tech skills with the ability to learn and grasp new systems and programs quickly.Highly capable of prioritising demanding tasks and multi tasking.Highly attentive to detail.Can work autonomously and as part of a team.Carry a positive attitude.Handle all data and incoming calls with care and confidentiality. Your duties: Display organisation’s core values.Liaise with community partners & external stakeholders.Customer care and relationship building.Taking calls and problem solving enquiries in a timely manner.Listening thoroughly and with care to customer calls and providing access to relevant services.What's in it for you: Fantastic onboarding and training to set you up for a great start.Joining an Australian non for profit organisation that values it's people.Mentoring and coaching for those who are passionate about personal development.Next Steps: Click "apply" and be considered for this exiciting opportunity, or get in touch directly and email me at rosalea.tsakalidis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is an Australian non for profit organisation providing life changing experiences and services to over 25 million people each year! An exciting opportunity is now available to join their contact centre team, based in the CBD and we are recruiting in high volume! As a first point of contact you will be providing access to clinician services and delivering customer centric care with compassion and empathy. About you: Minimum 1 year of call centre experience.Compassionate, patient and empathetic nature who believes in helping people.Customer service oriented with a great ability to build rapport and establish relationships quickly.Excellent communication skills, both written and verbal.Outstanding phone manners.Intermediate tech skills with the ability to learn and grasp new systems and programs quickly.Highly capable of prioritising demanding tasks and multi tasking.Highly attentive to detail.Can work autonomously and as part of a team.Carry a positive attitude.Handle all data and incoming calls with care and confidentiality. Your duties: Display organisation’s core values.Liaise with community partners & external stakeholders.Customer care and relationship building.Taking calls and problem solving enquiries in a timely manner.Listening thoroughly and with care to customer calls and providing access to relevant services.What's in it for you: Fantastic onboarding and training to set you up for a great start.Joining an Australian non for profit organisation that values it's people.Mentoring and coaching for those who are passionate about personal development.Next Steps: Click "apply" and be considered for this exiciting opportunity, or get in touch directly and email me at rosalea.tsakalidis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$28.00 - AU$29.00 per hour
        • full-time
        Our client is an Australian non for profit organisation providing life changing experiences and services to over 25 million people each year!An exciting opportunity is now available to join their contact centre team, based in the CBDand we are recruiting in high volume!As a first point of contact you will be providing access to clinician services and delivering customer centric care with compassion and empathy. About you:Minimum 1 year of call centre experience.Compassionate, patient and empathetic nature who believes in helping people.Customer service oriented with a great ability to build rapport and establish relationships quickly. Excellent communication skills, both written and verbal.Outstanding phone manners.Intermediate tech skills with the ability to learn and grasp new systems and programs quickly.Highly capable of prioritising demanding tasks and multi tasking.Highly attentive to detail.Can work autonomously and as part of a team.Carry a positive attitude.Handle all data and incoming calls with care and confidentiality.Your duties:Display organisation’s core values.Liaise with community partners & external stakeholders.Customer care and relationship building.Taking calls and problem solving enquiries in a timely manner.Listening thoroughly and with care to customer calls and providing access to relevant services. What's in it for you:Fantastic onboarding and training to set you up for a great start.Joining an Australian non for profit organisation that values it's people.Mentoring and coaching for those who are passionate about personal development. Next Steps:Click "apply" and be considered for this exiciting opportunity, or get in touch directly and email me atrosalea.tsakalidis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is an Australian non for profit organisation providing life changing experiences and services to over 25 million people each year!An exciting opportunity is now available to join their contact centre team, based in the CBDand we are recruiting in high volume!As a first point of contact you will be providing access to clinician services and delivering customer centric care with compassion and empathy. About you:Minimum 1 year of call centre experience.Compassionate, patient and empathetic nature who believes in helping people.Customer service oriented with a great ability to build rapport and establish relationships quickly. Excellent communication skills, both written and verbal.Outstanding phone manners.Intermediate tech skills with the ability to learn and grasp new systems and programs quickly.Highly capable of prioritising demanding tasks and multi tasking.Highly attentive to detail.Can work autonomously and as part of a team.Carry a positive attitude.Handle all data and incoming calls with care and confidentiality.Your duties:Display organisation’s core values.Liaise with community partners & external stakeholders.Customer care and relationship building.Taking calls and problem solving enquiries in a timely manner.Listening thoroughly and with care to customer calls and providing access to relevant services. What's in it for you:Fantastic onboarding and training to set you up for a great start.Joining an Australian non for profit organisation that values it's people.Mentoring and coaching for those who are passionate about personal development. Next Steps:Click "apply" and be considered for this exiciting opportunity, or get in touch directly and email me atrosalea.tsakalidis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        About the Role Our client enables the scientific community to make scientific discoveries by providing access to state-of-the-art tools, services, and expertise so they can do what they do best, experiment, and engineer new solutions for today’s biggest challenges. An opportunity now exists to join this progressive and vibrant organisation as the Head of Customer Excellence ANZ. This role is pivotal in leading an existing team of 30+ tenured customer service professionals through a transformational journey focused on delivering a first-class customer experience. You will report directly to the Managing Director of ANZ and sit on the Senior Leadership Team with an ability to influence, design, and create hyper-personalised, technology-enabled solutions tailored to the client About youTertiary qualified Minimum 5 years experience in a multi-channel customer service environment, ideally within global organisations with regional reporting lines Progressive “out-of-the-box” strategic thinker, considerate of designing for a digitally transformed environment Ability to demonstrate empowering leadership and influencing capabilities with effective communication across multiple internal and external stakeholdersHigh level of attention to detailStrong problem-solving skillsStrong time management skills with the ability to manage multiple prioritiesProficiency in Customer Service TechnologiesBenefits Competitive compensation that reflects the qualifications and responsibilitiesRewarding bonuses that acknowledge outstanding work and contribution to company cultureFlexible working models designed to adapt to your priorities in life and the security of a company that is already successful for more than 300 yearsCompany retirement plansHealth & Well-Being BenefitsA platform that provides exclusive benefits and discounts for a variety of individual needsPersonalised career path that aligns with your individual ambitions, skills, and talents This organisation has sustained their mission by attracting talent who will bring courage, creativity, and curiosity. If you believe that your strengths and ambitions are aligned, please apply today! Alternatively, for a confidential discussion please call Pamela Panagopoulos at M +61 447 547 402.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the Role Our client enables the scientific community to make scientific discoveries by providing access to state-of-the-art tools, services, and expertise so they can do what they do best, experiment, and engineer new solutions for today’s biggest challenges. An opportunity now exists to join this progressive and vibrant organisation as the Head of Customer Excellence ANZ. This role is pivotal in leading an existing team of 30+ tenured customer service professionals through a transformational journey focused on delivering a first-class customer experience. You will report directly to the Managing Director of ANZ and sit on the Senior Leadership Team with an ability to influence, design, and create hyper-personalised, technology-enabled solutions tailored to the client About youTertiary qualified Minimum 5 years experience in a multi-channel customer service environment, ideally within global organisations with regional reporting lines Progressive “out-of-the-box” strategic thinker, considerate of designing for a digitally transformed environment Ability to demonstrate empowering leadership and influencing capabilities with effective communication across multiple internal and external stakeholdersHigh level of attention to detailStrong problem-solving skillsStrong time management skills with the ability to manage multiple prioritiesProficiency in Customer Service TechnologiesBenefits Competitive compensation that reflects the qualifications and responsibilitiesRewarding bonuses that acknowledge outstanding work and contribution to company cultureFlexible working models designed to adapt to your priorities in life and the security of a company that is already successful for more than 300 yearsCompany retirement plansHealth & Well-Being BenefitsA platform that provides exclusive benefits and discounts for a variety of individual needsPersonalised career path that aligns with your individual ambitions, skills, and talents This organisation has sustained their mission by attracting talent who will bring courage, creativity, and curiosity. If you believe that your strengths and ambitions are aligned, please apply today! Alternatively, for a confidential discussion please call Pamela Panagopoulos at M +61 447 547 402.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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