You are successfully logged out of your my randstad account

You have successfully deleted your account

Thank you for subscribing to your personalised job alerts.

4 jobs found in Victoria

filter3
clear all
    • melbourne, victoria
    • temporary
    • AU$43.00 - AU$45.00, per hour, plus super
    • full-time
    Join a Federal Government entity on a 12 months contract and grow your customer service skills by providing information, advice and support to customers in relation to Aged Care queries. Key accountabilities:First point of contact for customers handling inbound calls and emails queriesResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionMeeting deadlines, required outcomes and performance expectations Ensure the integrity, protection and compliance of information and customer data Capacity to work in a busy environment with demonstrated skills in time management, multi-tasking, attention to detail, working with competing priorities and the ability to manage workloads. Key selection criterias:Experience working in a contact centre or fast-paced environmentStrong and clear written and verbal communication skills.The ability to maintain a positive, empathetic, and professional attitude.Demonstrated problem-solving skills, including the ability to identify risk and work within guidelines.Demonstrated ability to work effectively and collaboratively as part of a team to achieve positive outcomes and a positive workplace culture.Sound computer skills, with the ability to learn internal programs and work with multiple applications.The ability to adhere to Commonwealth documentation guidelines and internal procedures.Successful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a Federal Government entity on a 12 months contract and grow your customer service skills by providing information, advice and support to customers in relation to Aged Care queries. Key accountabilities:First point of contact for customers handling inbound calls and emails queriesResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionMeeting deadlines, required outcomes and performance expectations Ensure the integrity, protection and compliance of information and customer data Capacity to work in a busy environment with demonstrated skills in time management, multi-tasking, attention to detail, working with competing priorities and the ability to manage workloads. Key selection criterias:Experience working in a contact centre or fast-paced environmentStrong and clear written and verbal communication skills.The ability to maintain a positive, empathetic, and professional attitude.Demonstrated problem-solving skills, including the ability to identify risk and work within guidelines.Demonstrated ability to work effectively and collaboratively as part of a team to achieve positive outcomes and a positive workplace culture.Sound computer skills, with the ability to learn internal programs and work with multiple applications.The ability to adhere to Commonwealth documentation guidelines and internal procedures.Successful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • full-time
    Located in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesEmployee car benefit schemeWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Located in Scoresby, Randstad have partnered with one of the largest automotive financier’s in Australia. The organisation is renowned for delivering some of Australia’s leading fleet management products and services along with finance and insurance, they take pride in their history, their expertise in the industry and their innovation for all the latest technology. Individuality is celebrated within the business and there is an extensive culture for responsibility and commitment, not only for their employees but for their customers, the wider community and environment as well. Your New Role You will be a passionate and driven Customer Service expert. You will have excellent communication and organizational skills, confidence with using technology and willing to go above and beyond to provide a high caliber of customer service.In this role you will support the customers with providing tailored solutions for their insurance and car finance needs. How you will contributeAssist customers with identifying and delivering tailored solutions to their financial needsProviding a high quality of customer serviceOwning your portfolio and assisting the business with ideas for improvement/development Adhering to all KPI’s, especially call handling times and call quality Bringing your jazz to the team culture and working alongside the team towards a wider goalWhat you will bring to the teamA passion for problem solving and providing solutions, with strong verbal and written communications skills Ability to work autonomously and efficientlyStrong administrative skills along with the ability to work efficiently with multiple systemsPrevious experience in a customer service roleTraining and InductionFull training will be provided within the role, Monday to Friday between 8:45am to 5:00pm. We will definitely consider part time applicants, but you must be available for the full time training. Post the training, you will have the ability to work flexibly on a rotating roster between 8:30am to 7:00pm. Monday to Friday. Benefits for you A supporting and rewarding work cultureFlexible working hours and arrangementsCareer growth opportunitiesEmployee car benefit schemeWellness facilities and programs for both yourself and your family16 weeks paid primary carers leave & 2 weeks paid parental leave for secondary carersPaid volunteer days If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to priya.reddy@randstad.com.au Please note: due to the volume of applications, only shortlisted candidates with valid working rights will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • pakenham, victoria
    • temporary
    • AU$29.00 - AU$29.00, per hour, plus super
    • full-time
    Join a State Government entity on a 6 months contract and grow your customer service skills by providing information, advice and support to customers in relation to registrations, driver licenses queries and transactions. The new contact centre is based in Pakenham.No cold calling, inbound only !Flexible rosters available to accommodate full and part time hours. Must be able to work a certain minimum of hours a week. Key accountabilities:First point of contact for customers handling inbound callsResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionCarry-out administrative tasks such as issuing written correspondence, scheduling appointments, processing customers requestsEnsure the integrity, protection and compliance of information and customer data Key selection criterias:Previous call centre or customer service experience Excellent communication skills, verbal and writtenStrong attention to details and understanding of data privacy and securityAbility to work with KPIsMinimum typing speed of 25 words per minute*In addition you will be required to complete various assessments before being deemed successful for these positions which includes a virtual assessment centre on the 11th of May 2022 (Date subject to change). The proposed date of commencement will be the 23rd of May.For these roles you will be required to undertake a Police check.Applications for these roles close on the 6th of May 2022.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a State Government entity on a 6 months contract and grow your customer service skills by providing information, advice and support to customers in relation to registrations, driver licenses queries and transactions. The new contact centre is based in Pakenham.No cold calling, inbound only !Flexible rosters available to accommodate full and part time hours. Must be able to work a certain minimum of hours a week. Key accountabilities:First point of contact for customers handling inbound callsResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionCarry-out administrative tasks such as issuing written correspondence, scheduling appointments, processing customers requestsEnsure the integrity, protection and compliance of information and customer data Key selection criterias:Previous call centre or customer service experience Excellent communication skills, verbal and writtenStrong attention to details and understanding of data privacy and securityAbility to work with KPIsMinimum typing speed of 25 words per minute*In addition you will be required to complete various assessments before being deemed successful for these positions which includes a virtual assessment centre on the 11th of May 2022 (Date subject to change). The proposed date of commencement will be the 23rd of May.For these roles you will be required to undertake a Police check.Applications for these roles close on the 6th of May 2022.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • bendigo, victoria
    • permanent
    • AU$59,722 - AU$59,722, per year, plus super
    • full-time
    Join a State Government agency on a permanent contract and grow your customer service skills by providing information, advice and support to customers in relation to their financial affairs. Key accountabilities:First point of contact for customers handling inbound callsProviding supportive services to clients by assisting them in ensuring financial security, management of legal interests and access to entitled benefitsAchieve a high level of customer satisfaction through first contact resolutionUtilizes professional telephone techniques and ensures communication is effective and appropriately tailored to the audience including clients with disabilities such as brain injury, psychiatric illness and communication impairmentsEnsure the integrity, protection and compliance of information and customer data Key selection criterias:Previous call centre or customer service experience Excellent communication skills, verbal and writtenStrong attention to details and understanding of data privacy and securityAbility to work with KPIsSuccessful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a State Government agency on a permanent contract and grow your customer service skills by providing information, advice and support to customers in relation to their financial affairs. Key accountabilities:First point of contact for customers handling inbound callsProviding supportive services to clients by assisting them in ensuring financial security, management of legal interests and access to entitled benefitsAchieve a high level of customer satisfaction through first contact resolutionUtilizes professional telephone techniques and ensures communication is effective and appropriately tailored to the audience including clients with disabilities such as brain injury, psychiatric illness and communication impairmentsEnsure the integrity, protection and compliance of information and customer data Key selection criterias:Previous call centre or customer service experience Excellent communication skills, verbal and writtenStrong attention to details and understanding of data privacy and securityAbility to work with KPIsSuccessful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Thank you for subscribing to your personalised job alerts.

It looks like you want to switch your language. This will reset your filters on your current job search.