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4 jobs found in Melbourne, Victoria

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    • melbourne, victoria
    • permanent
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$60,000 - AU$70,000, per year, +super
    • full-time
    Position available through Ranstad as Customer Service Officer. Great opportunity to join a supportive, close, small team that is customer focused and always driving to do thing more efficiently and effectively. Full-time hours working 9am-5pm Monday to Friday. Located in the Melbourne CBD with a short walk from a train station.Your new roleCustomer services responsibilitiesMain point of contact for customerProvide high level customer service to customers and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerAdministrationMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelineProvide administration as requiredSet up general office systems including filling system and database About you:Positive mindset & can-do attitudeExcellent customer service skills Resilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf this sounds like a position you are interested in please APPLY NOW or alternatively send your CV to emily.astbury@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Position available through Ranstad as Customer Service Officer. Great opportunity to join a supportive, close, small team that is customer focused and always driving to do thing more efficiently and effectively. Full-time hours working 9am-5pm Monday to Friday. Located in the Melbourne CBD with a short walk from a train station.Your new roleCustomer services responsibilitiesMain point of contact for customerProvide high level customer service to customers and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerAdministrationMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelineProvide administration as requiredSet up general office systems including filling system and database About you:Positive mindset & can-do attitudeExcellent customer service skills Resilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf this sounds like a position you are interested in please APPLY NOW or alternatively send your CV to emily.astbury@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$28.00 - AU$30.00, per hour, + Super
    • full-time
    Randstad is currently recruiting an exciting new opportunity for our client based in the Melbourne CBD.We are seeking a responsible, organised and experienced customer service individual that has worked with KPI's and targets to join their team. The team is very KPI and result focused who strive to build that ongoing relationship with customers. You will receive ongoing support from management to make sure that you can achieve your targets to the best of your ability.Reporting to the Customer Service Supervisor, you will be responsible for building and growing professional relationships with a variety of customers throughout their organisationAbout YouProven customer service skillsSales experienceStrong communication and interpersonal skills,calm and respectful under pressurePositive 'can do' attitudeExcellent computer skills, Outlook, Microsoft office package, ExcelYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailApply TodayIf this sounds like your next challenge, apply Today using the link below or email your resume to Seda.Boylu@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is currently recruiting an exciting new opportunity for our client based in the Melbourne CBD.We are seeking a responsible, organised and experienced customer service individual that has worked with KPI's and targets to join their team. The team is very KPI and result focused who strive to build that ongoing relationship with customers. You will receive ongoing support from management to make sure that you can achieve your targets to the best of your ability.Reporting to the Customer Service Supervisor, you will be responsible for building and growing professional relationships with a variety of customers throughout their organisationAbout YouProven customer service skillsSales experienceStrong communication and interpersonal skills,calm and respectful under pressurePositive 'can do' attitudeExcellent computer skills, Outlook, Microsoft office package, ExcelYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailApply TodayIf this sounds like your next challenge, apply Today using the link below or email your resume to Seda.Boylu@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • full-time
    Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Representatives to join their growing Customer Service team across Metropolitan Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely mannerYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsPresent well, front facing customer service To be successful you will have:Proven experience working in a fast paced customer service environmentsA strong level of resilience, ability to work to deadlines and have excellent time management skills Flexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmMinimum typing speed of 25 words per minuteThe ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions. *Must have a full Australian Drivers License.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Representatives to join their growing Customer Service team across Metropolitan Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely mannerYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsPresent well, front facing customer service To be successful you will have:Proven experience working in a fast paced customer service environmentsA strong level of resilience, ability to work to deadlines and have excellent time management skills Flexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmMinimum typing speed of 25 words per minuteThe ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions. *Must have a full Australian Drivers License.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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