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2 jobs found in Melbourne, Victoria

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    • melbourne, victoria
    • temporary
    • full-time
    Company Overview An exciting opportunity to join a top four bank on a 6 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working in a phone based role Previous experience working within in banking and finance will be highly regarded Excellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of February Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply. Please note applications will be reviewed in January. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Company Overview An exciting opportunity to join a top four bank on a 6 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working in a phone based role Previous experience working within in banking and finance will be highly regarded Excellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of February Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply. Please note applications will be reviewed in January. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • full-time
    Company Overview An exciting opportunity to join a top four bank on a 6 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working in a phone based role Previous experience working within in banking and finance will be highly regarded Excellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of February Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Company Overview An exciting opportunity to join a top four bank on a 6 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working in a phone based role Previous experience working within in banking and finance will be highly regarded Excellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of February Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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