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4 Temporary Call centre & customer service jobs found in Melbourne, Victoria

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    • melbourne, victoria
    • temporary
    • AU$29.59 - AU$29.59, per hour, plus super
    • full-time
    Randstad is servicing a State Government agency in the Transport industry to find talented License Testing Officers to join their growing team across several locations in Metropolitan Melbourne.We are looking for experienced, energetic and passionate customer service representatives looking to become part of a friendly and collaborative team on a full time basis. Rostered hours are Monday to Friday 8:30-16:30 with occasional opportunities for Saturday Over Time.If you are looking for your next step within the public sector and are open to a temporary position with a strong possibility of extension, this could be a great role for you.Duties will include but not limited to:Conducting driver licenses tests and assessing candidates Providing constructive feedback Carry out administrative tasks such as data entry, issuing written correspondence, scheduling appointments, processing customer requests under the company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work with KPI’sExcellent time managementEagerness to learn and develop new skillsThe ability to work with various systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now. For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is servicing a State Government agency in the Transport industry to find talented License Testing Officers to join their growing team across several locations in Metropolitan Melbourne.We are looking for experienced, energetic and passionate customer service representatives looking to become part of a friendly and collaborative team on a full time basis. Rostered hours are Monday to Friday 8:30-16:30 with occasional opportunities for Saturday Over Time.If you are looking for your next step within the public sector and are open to a temporary position with a strong possibility of extension, this could be a great role for you.Duties will include but not limited to:Conducting driver licenses tests and assessing candidates Providing constructive feedback Carry out administrative tasks such as data entry, issuing written correspondence, scheduling appointments, processing customer requests under the company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work with KPI’sExcellent time managementEagerness to learn and develop new skillsThe ability to work with various systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now. For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$28.00 - AU$32.00 per hour
    • full-time
    Great opportunity available through Randstad, looking for customer service representatives that are passionate about providing quality support to new and existing clients. Based in the Melbourne CBD with Work From Home days.Your new companyOur client is a globally recognised superannuation company offering Superannuation, Investment Consulting, Wealth & Asset Management as well as Workforce Consulting. The dedicated team have worked hard in the Superannuation sector for over 40 years and have provided thousands of customers with the support and guidance they need.With the ongoing growth of the business, multiple opportunities have arisen for Customer Service Representatives to join their Superannuation team. This is a fantastic opportunity for anyone looking to start their career or move to a high performing team within the Superannuation space!You will be responsible forManaging inbound calls Building and maintaining strong relationships with new and existing customersDelivering high quality of customer serviceMeeting KPIsWe need you to beA strong and confident communicator, both written and verbalExperienced in listening and engaging with customers to uncover and understand their needsAble to problem solve and work under pressure Confident working alone as well as in a team environmentGoal focused and motivatedPrevious experience in superannuation, financial services or call centre is highly regarded, but not essential as you will be provided with the resources and training required to set you up for success.What’s in it for you?Competitive pay rate, with super and penalty rates on top Hybrid working model - CBD office location and WFHMonday - Friday shifts - no weekends! Rotating roster of 7AM - 8PMProgression and growth within a global superannuation companyOngoing mentoring and development opportunitiesIf this sounds like you, please press APPLY NOW to begin an exciting career in superannuation, or email your resume to artemis.rohanian@randstad.com.auPlease note: due to the volume of applications, only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Great opportunity available through Randstad, looking for customer service representatives that are passionate about providing quality support to new and existing clients. Based in the Melbourne CBD with Work From Home days.Your new companyOur client is a globally recognised superannuation company offering Superannuation, Investment Consulting, Wealth & Asset Management as well as Workforce Consulting. The dedicated team have worked hard in the Superannuation sector for over 40 years and have provided thousands of customers with the support and guidance they need.With the ongoing growth of the business, multiple opportunities have arisen for Customer Service Representatives to join their Superannuation team. This is a fantastic opportunity for anyone looking to start their career or move to a high performing team within the Superannuation space!You will be responsible forManaging inbound calls Building and maintaining strong relationships with new and existing customersDelivering high quality of customer serviceMeeting KPIsWe need you to beA strong and confident communicator, both written and verbalExperienced in listening and engaging with customers to uncover and understand their needsAble to problem solve and work under pressure Confident working alone as well as in a team environmentGoal focused and motivatedPrevious experience in superannuation, financial services or call centre is highly regarded, but not essential as you will be provided with the resources and training required to set you up for success.What’s in it for you?Competitive pay rate, with super and penalty rates on top Hybrid working model - CBD office location and WFHMonday - Friday shifts - no weekends! Rotating roster of 7AM - 8PMProgression and growth within a global superannuation companyOngoing mentoring and development opportunitiesIf this sounds like you, please press APPLY NOW to begin an exciting career in superannuation, or email your resume to artemis.rohanian@randstad.com.auPlease note: due to the volume of applications, only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$43.00 - AU$45.00, per hour, plus super
    • full-time
    Join a Federal Government entity on a 12 months contract and grow your customer service skills by providing information, advice and support to customers in relation to Aged Care queries. Key accountabilities:First point of contact for customers handling inbound calls and emails queriesResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionMeeting deadlines, required outcomes and performance expectations Ensure the integrity, protection and compliance of information and customer data Capacity to work in a busy environment with demonstrated skills in time management, multi-tasking, attention to detail, working with competing priorities and the ability to manage workloads. Key selection criterias:Experience working in a contact centre or fast-paced environmentStrong and clear written and verbal communication skills.The ability to maintain a positive, empathetic, and professional attitude.Demonstrated problem-solving skills, including the ability to identify risk and work within guidelines.Demonstrated ability to work effectively and collaboratively as part of a team to achieve positive outcomes and a positive workplace culture.Sound computer skills, with the ability to learn internal programs and work with multiple applications.The ability to adhere to Commonwealth documentation guidelines and internal procedures.Successful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a Federal Government entity on a 12 months contract and grow your customer service skills by providing information, advice and support to customers in relation to Aged Care queries. Key accountabilities:First point of contact for customers handling inbound calls and emails queriesResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionMeeting deadlines, required outcomes and performance expectations Ensure the integrity, protection and compliance of information and customer data Capacity to work in a busy environment with demonstrated skills in time management, multi-tasking, attention to detail, working with competing priorities and the ability to manage workloads. Key selection criterias:Experience working in a contact centre or fast-paced environmentStrong and clear written and verbal communication skills.The ability to maintain a positive, empathetic, and professional attitude.Demonstrated problem-solving skills, including the ability to identify risk and work within guidelines.Demonstrated ability to work effectively and collaboratively as part of a team to achieve positive outcomes and a positive workplace culture.Sound computer skills, with the ability to learn internal programs and work with multiple applications.The ability to adhere to Commonwealth documentation guidelines and internal procedures.Successful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.For further information please contact Marion Gayet at marion.gayet@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • camberwell, victoria
    • temporary
    • AU$31.45 - AU$31.45, per hour, superannuation
    • full-time
    This role will be responsible for taking inbound phone calls from residents of the municipality regarding the different services provided by Council.Your typical duties may include:Provide accurate and timely information and assistance to customers in all aspects of Council Effectively and efficiently manage customer's service requests, complaints, general enquiries and transactions through effective questioning, negotiation and conflict managementEnsure customer satisfaction whilst demonstrating an understanding and application of Council policies, procedures and guidelines utilising all available resources, whilst ensuring confidentiality of information at all timesPromote a positive image of the Council to members of the public through professional standards of personal presentation and through the provision of services/advice in a courteous and efficient mannerTo be successful, you will possess:High-level customer service skillsDemonstrated experience within a high volume Call Centre environment including experience in using a customer managementWell-developed interpersonal skills and proven ability to communicate effectivelyWhat's in it for you:Working on Monday-Friday - 30-38 hours per weekCompetitive hourly rates starting $31.45 p/h + superASAP start with genuine potential for the role to extendPlease note successful candidates may be required to undergo a police check and hold a valid working with children's check. Candidates who already hold these will be at an advantage.Please press APPLY NOW or for further information email lauren.rolfo@randstad.com.au. Suitable candidates will be contacted in the coming days.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This role will be responsible for taking inbound phone calls from residents of the municipality regarding the different services provided by Council.Your typical duties may include:Provide accurate and timely information and assistance to customers in all aspects of Council Effectively and efficiently manage customer's service requests, complaints, general enquiries and transactions through effective questioning, negotiation and conflict managementEnsure customer satisfaction whilst demonstrating an understanding and application of Council policies, procedures and guidelines utilising all available resources, whilst ensuring confidentiality of information at all timesPromote a positive image of the Council to members of the public through professional standards of personal presentation and through the provision of services/advice in a courteous and efficient mannerTo be successful, you will possess:High-level customer service skillsDemonstrated experience within a high volume Call Centre environment including experience in using a customer managementWell-developed interpersonal skills and proven ability to communicate effectivelyWhat's in it for you:Working on Monday-Friday - 30-38 hours per weekCompetitive hourly rates starting $31.45 p/h + superASAP start with genuine potential for the role to extendPlease note successful candidates may be required to undergo a police check and hold a valid working with children's check. Candidates who already hold these will be at an advantage.Please press APPLY NOW or for further information email lauren.rolfo@randstad.com.au. Suitable candidates will be contacted in the coming days.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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