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    • nerang, queensland
    • temporary
    • AU$27.12 - AU$27.12, per hour, plus super & candidate benefits
    • full-time
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Service Administrator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Service Administrator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$50,000 - AU$50,000, per year, Plus super
    • full-time
    Your New Company Work for a locally owned and operated company that has been around for over 25 years. They specialise in tree removal and tree maintenance for households and businesses around the Gold Coast. Randstad is currently recruiting for a Service Coordinator to provide exceptional support to customers and clients. The successful candidate will have high attention to detail, be able to prioritise tasks and can really build a rapport with people. Your new position Work in a fast paced environment Manage incoming customer calls and emails Process all payments and issue receipts in XEROEfficiently complete data entry and data handling duties using excel and CRM SystemsAssist with social media and marketing activities Schedule contractors to visit clients for quotesUpdate quotes in the system Liaise with clients and contractors Order any stationary or office supplies when neededYour skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Be able to learn new CRM systems quickly and efficiently. Ability to manage multiple tasksBe able to prioritise your workload What is on offer Competitive salaryMonday - Friday full time permanent position - hours can be be 8:30-4:30 or 7:30-3:30Fun team and working environmentFull training providedStart date can be either before Christmas or start of January 2022 If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.au or 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Work for a locally owned and operated company that has been around for over 25 years. They specialise in tree removal and tree maintenance for households and businesses around the Gold Coast. Randstad is currently recruiting for a Service Coordinator to provide exceptional support to customers and clients. The successful candidate will have high attention to detail, be able to prioritise tasks and can really build a rapport with people. Your new position Work in a fast paced environment Manage incoming customer calls and emails Process all payments and issue receipts in XEROEfficiently complete data entry and data handling duties using excel and CRM SystemsAssist with social media and marketing activities Schedule contractors to visit clients for quotesUpdate quotes in the system Liaise with clients and contractors Order any stationary or office supplies when neededYour skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Be able to learn new CRM systems quickly and efficiently. Ability to manage multiple tasksBe able to prioritise your workload What is on offer Competitive salaryMonday - Friday full time permanent position - hours can be be 8:30-4:30 or 7:30-3:30Fun team and working environmentFull training providedStart date can be either before Christmas or start of January 2022 If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.au or 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$26.00 - AU$27.00 per hour
    • part-time
    Calling all Guest Services and Customer Experience Specialists who are wanting to work within the Travel Industry. Randstad has an exciting opportunity to work with one of Australia's largest Travel companies.Working as a Guest Service Attendant you will greet guests on arrival and assist them through their check-in, transfer, and departure experiences. You will be the main point of contact for guests before commencing their journey and will personally ensure special requests are accommodated. Main duties:Greet guests on arrival and assist with there check-in and departuresManage QLD Health Covid guidelines Administrative duties across multiple systemsProvide assistance on coach transfers and terminalcollaborate within an energetic team environmentUphold grooming standardsYou’ll have:Relevant experience in a similar roleExceptional customer service skillsAbility to use multiple computer systemsFlexible attitude to adapt in a swiftly changing environmentSound time management skillsWhat you’ll receive:Varied work hours Attractive hourly rateA fun work environment and an enthusiastic teamA dedicated Randstad consultant If you think that this is a role that you would be suited to, please apply now or email an updated resume to brisbaneassessmentcentre@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Calling all Guest Services and Customer Experience Specialists who are wanting to work within the Travel Industry. Randstad has an exciting opportunity to work with one of Australia's largest Travel companies.Working as a Guest Service Attendant you will greet guests on arrival and assist them through their check-in, transfer, and departure experiences. You will be the main point of contact for guests before commencing their journey and will personally ensure special requests are accommodated. Main duties:Greet guests on arrival and assist with there check-in and departuresManage QLD Health Covid guidelines Administrative duties across multiple systemsProvide assistance on coach transfers and terminalcollaborate within an energetic team environmentUphold grooming standardsYou’ll have:Relevant experience in a similar roleExceptional customer service skillsAbility to use multiple computer systemsFlexible attitude to adapt in a swiftly changing environmentSound time management skillsWhat you’ll receive:Varied work hours Attractive hourly rateA fun work environment and an enthusiastic teamA dedicated Randstad consultant If you think that this is a role that you would be suited to, please apply now or email an updated resume to brisbaneassessmentcentre@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • burleigh heads, queensland
    • temporary
    • AU$34.80 - AU$34.80, per hour, plus super & candidate benefits
    • part-time
    Your New Company Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a Customer Service Officer. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports for contractors Managing customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reportsA good understanding of the Brisbane area so you can accurately track jobs ( office is based in Burleigh) High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding cultureCareer progressionCoaching and mentoring seminars Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. The role is an ongoing temporary assignment. If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a Customer Service Officer. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports for contractors Managing customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reportsA good understanding of the Brisbane area so you can accurately track jobs ( office is based in Burleigh) High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding cultureCareer progressionCoaching and mentoring seminars Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. The role is an ongoing temporary assignment. If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • nerang, queensland
    • permanent
    • AU$30.00 - AU$30.00, per hour, plus super & candidate benefits
    • full-time
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for an Operations Coordinator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for an Operations Coordinator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Brisbane - CBD Location / Working from home opportunitiesClose to public transportFull time roles, $31.25 per hour + super5 month contractsClaims Call Centre29th November Start DateRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are a leading insurance provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities!This can be an amazing opportunity for someone from a claims / customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.What's in it for you?Work for a well-known leading insurance provider5 month contract with potential for extensionMonday - Friday Roster 9am-5pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportOpportuity to work from home and in the office availableCBD Location Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableClaims and call centre experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims If you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Brisbane - CBD Location / Working from home opportunitiesClose to public transportFull time roles, $31.25 per hour + super5 month contractsClaims Call Centre29th November Start DateRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are a leading insurance provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities!This can be an amazing opportunity for someone from a claims / customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.What's in it for you?Work for a well-known leading insurance provider5 month contract with potential for extensionMonday - Friday Roster 9am-5pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportOpportuity to work from home and in the office availableCBD Location Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableClaims and call centre experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims If you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • nerang, queensland
    • permanent
    • AU$27.12 - AU$28.12, per hour, plus super & candidate benefits
    • full-time
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Scheduling Coordinator. We are looking for candidates that have very strong data entry skills and can provide support to contractors and clients.Duties and responsibilitiesCo-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into siteCreate reports for clients with updates on works neededLiaise with onsite technicians to log data as requiredManage incoming customer callsRearrange jobs for technicians where requiredAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM Systems Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobsEager to learn and develop their skillsWhat is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progression For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Scheduling Coordinator. We are looking for candidates that have very strong data entry skills and can provide support to contractors and clients.Duties and responsibilitiesCo-ordinate the day to day business operations from checking and responding to emails, scheduling trades staff and checking the technicians into siteCreate reports for clients with updates on works neededLiaise with onsite technicians to log data as requiredManage incoming customer callsRearrange jobs for technicians where requiredAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM Systems Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobsEager to learn and develop their skillsWhat is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progression For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$50,000 - AU$50,000, per year, Plus Super
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan jasmine.houlahan@randstad.com.au or calling 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan jasmine.houlahan@randstad.com.au or calling 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • beenleigh, queensland
    • contract
    • full-time
    Storm Season ClaimsInbound Customer ServiceBeenleigh LocationParking on site$29.59 per hour + superOngoing contracts up to 6 monthsRandstad are currently recruiting on an ongoing basis for our valued client based in Beenleigh. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in call centre is highly desirableConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Storm Season ClaimsInbound Customer ServiceBeenleigh LocationParking on site$29.59 per hour + superOngoing contracts up to 6 monthsRandstad are currently recruiting on an ongoing basis for our valued client based in Beenleigh. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in call centre is highly desirableConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$28.00 - AU$32.00, per hour, + super
    • full-time
    Randstad are recruiting for our valuable client within the construction industry with multiple opportunities for a Customer Service Representative to join their head office in the Northern Suburbs of Brisbane. A temporary full time position, Monday - Friday. The Role: A wonderful opportunity to represent a leading construction company as the front line of the business. This role will be inclusive of speaking to customers and clients via phone or email, database entry of customer orders, checking delivery schedule and product availability of orders and merchandise - this role is perfect for a customer service all rounder! Strong management of time, and ability to handle a variety of tasks is a must!Your Skills:Great communication skills and wonderful phone mannerStrong computer literacyHigh level of communication - written and verbalExperienced with Microsoft Suite (Word, Excel, PowerPoint)Quoting orders (desirable)Previous customer service/ call centre experienceYou have experience working towards both individual and team KPI's About you: Call centre experience (desirable) Great attitude Strong time management Wonderful interpersonal skillsTeam Player Detail OrientatedPositive and Proactive Approach This is a great opportunity to grow your skills in customer service and gain experience within the construction industry. If you have experience within Data Entry, Administration or Customer Service please APPLY NOW or send your CV through to sarah.gleeson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are recruiting for our valuable client within the construction industry with multiple opportunities for a Customer Service Representative to join their head office in the Northern Suburbs of Brisbane. A temporary full time position, Monday - Friday. The Role: A wonderful opportunity to represent a leading construction company as the front line of the business. This role will be inclusive of speaking to customers and clients via phone or email, database entry of customer orders, checking delivery schedule and product availability of orders and merchandise - this role is perfect for a customer service all rounder! Strong management of time, and ability to handle a variety of tasks is a must!Your Skills:Great communication skills and wonderful phone mannerStrong computer literacyHigh level of communication - written and verbalExperienced with Microsoft Suite (Word, Excel, PowerPoint)Quoting orders (desirable)Previous customer service/ call centre experienceYou have experience working towards both individual and team KPI's About you: Call centre experience (desirable) Great attitude Strong time management Wonderful interpersonal skillsTeam Player Detail OrientatedPositive and Proactive Approach This is a great opportunity to grow your skills in customer service and gain experience within the construction industry. If you have experience within Data Entry, Administration or Customer Service please APPLY NOW or send your CV through to sarah.gleeson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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