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    3 jobs found in queensland

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      • brisbane, queensland
      • temporary
      • AU$50,000 - AU$60,000, per year, work part time for a big 4 bank, great opportunity for uni students!
      • part-time
      Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 3 month contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 3 month contract with the potential opportunity to go permanent. $28.53 per hour + superSupport the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 3 month contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 3 month contract with the potential opportunity to go permanent. $28.53 per hour + superSupport the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • brisbane, queensland
      • permanent
      • full-time
      Come and join ReAmped Energy, Australia’s fastest growing energy company. ReAmped Energy is an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the CX team is held in high regard.About the role:Your role as the Customer Experience Manager is to lead the team through their extraordinary growth journey and the numerous complexities that challenge the Australian energy market, caring about customers every step of the way. You’ll be well versed in social and digital communications, advocate and lead positive change that will benefit our customers and be ready to jump in and lend a hand when the team gets busy.The structure that’s going to help:Support and implement business strategies, plans and procedures Set goals for individual/team performance and growth Establish practices that promote company culture and vision and values Evaluate performance by analysing and interpreting data and metrics Lead and maintain a highly engaged team of customer obsessed superstars Deliver regular coaching and trainingSet comprehension goals for performance and growth Support strategic ventures including entry of new markets Be 100% compliant with regulatory requirements The talents you bring:5+ years’ experience in service and/or sales leadership roles Complaint management Understanding of business functions such as HR, Finance, Marketing etc.Strength in data analysis and performance/operation metrics Excellent interpersonal and public speaking skills Team playerPrevious industry related experienceWho you are:You’re someone who cares and is passionate about developing others and nurturing the best out of people. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a game of art and science, setting people up for success through structure and guidance creating the space for people to enjoy the ride and grow confidence to trust their instincts. You’ve got that edge and possess a strong desire to contribute to the growth and success of the company and team. You’re a straight up, professional that knows all about creating a culture with good vibes. This is a career defining opportunity which will see you manage team members in both Australia and New Zealand and become part of something special. In return you’ll be in a place where your fresh ideas will be welcomed, market salary, flexibility, you’ll get development opportunities, loads and loads of celebrations, cake, did we mention cake? Randstad is exclusivley partnering on this role with ReAmped Energy. Please reach out to Daniela Cveticanin if you wish to chat further. daniela.cveticanin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Come and join ReAmped Energy, Australia’s fastest growing energy company. ReAmped Energy is an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the CX team is held in high regard.About the role:Your role as the Customer Experience Manager is to lead the team through their extraordinary growth journey and the numerous complexities that challenge the Australian energy market, caring about customers every step of the way. You’ll be well versed in social and digital communications, advocate and lead positive change that will benefit our customers and be ready to jump in and lend a hand when the team gets busy.The structure that’s going to help:Support and implement business strategies, plans and procedures Set goals for individual/team performance and growth Establish practices that promote company culture and vision and values Evaluate performance by analysing and interpreting data and metrics Lead and maintain a highly engaged team of customer obsessed superstars Deliver regular coaching and trainingSet comprehension goals for performance and growth Support strategic ventures including entry of new markets Be 100% compliant with regulatory requirements The talents you bring:5+ years’ experience in service and/or sales leadership roles Complaint management Understanding of business functions such as HR, Finance, Marketing etc.Strength in data analysis and performance/operation metrics Excellent interpersonal and public speaking skills Team playerPrevious industry related experienceWho you are:You’re someone who cares and is passionate about developing others and nurturing the best out of people. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a game of art and science, setting people up for success through structure and guidance creating the space for people to enjoy the ride and grow confidence to trust their instincts. You’ve got that edge and possess a strong desire to contribute to the growth and success of the company and team. You’re a straight up, professional that knows all about creating a culture with good vibes. This is a career defining opportunity which will see you manage team members in both Australia and New Zealand and become part of something special. In return you’ll be in a place where your fresh ideas will be welcomed, market salary, flexibility, you’ll get development opportunities, loads and loads of celebrations, cake, did we mention cake? Randstad is exclusivley partnering on this role with ReAmped Energy. Please reach out to Daniela Cveticanin if you wish to chat further. daniela.cveticanin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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