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    • gold coast, queensland
    • permanent
    • AU$50,000 - AU$50,000, per year, Plus Super
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan at jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan at jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$45,000 - AU$55,000, per year, Plus Super, penalty and overtime rates
    • full-time
    Randstad currently has a number of full time permanent Customer Service roles available located across the Gold Coast. We are passionate about finding great long-term opportunities for candidates wanting to develop their career with large organisations. We are currently taking expressions of interest for Customer Service roles. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsAny customer service experience (in any industry)Energetic and willingness to achieve results.What is on OfferCompetitive Salary PackagesFun team and working environmentsFlexible work life balance rosteringComplete training provded.Be part of a diverse and supportive working environment.If you are keen to take on a new challenge apply now and a consultant will be in touch.All candidates must be over 18, Australian Citizen or Residents and happy to undergo the relevent employment checksAny questions about the roles can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad currently has a number of full time permanent Customer Service roles available located across the Gold Coast. We are passionate about finding great long-term opportunities for candidates wanting to develop their career with large organisations. We are currently taking expressions of interest for Customer Service roles. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsAny customer service experience (in any industry)Energetic and willingness to achieve results.What is on OfferCompetitive Salary PackagesFun team and working environmentsFlexible work life balance rosteringComplete training provded.Be part of a diverse and supportive working environment.If you are keen to take on a new challenge apply now and a consultant will be in touch.All candidates must be over 18, Australian Citizen or Residents and happy to undergo the relevent employment checksAny questions about the roles can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role:As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the role:As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • full-time
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful. To be successful for the role you must have the following: Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the role Be available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will apply.Must be able to pass a criminal history checkYou MUST be available to start on the 21st of SeptemberMust be available for compulsory 5 days training.Location: Fortitude valleyAs this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours. This role is now available to take application until the 20th of September! If this role sounds like the right role for you please click APPLY NOW!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful. To be successful for the role you must have the following: Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the role Be available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will apply.Must be able to pass a criminal history checkYou MUST be available to start on the 21st of SeptemberMust be available for compulsory 5 days training.Location: Fortitude valleyAs this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours. This role is now available to take application until the 20th of September! If this role sounds like the right role for you please click APPLY NOW!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$22.86 - AU$22.86, per hour, Plus Super, penalty and overtime rates
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-10pm)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-10pm)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • AU$24.50 per hour
    • full-time
    Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen. About the role: As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Inner City Brisbane Location - close to central stationHave your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positionsRandstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on! As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen. About the role: As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you? If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW! Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$48,500 - AU$48,500, per year, Plus Super
    • full-time
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Multiple Work from Home opportunites! Looking for work life balance than this could be the role for you. Randstad has partnered with Concentrix on an exciting new opportunity that allows experienced customer service specialists to work from home and provid tech support to customers. As a Customer Service officer you will be required to deliver exceptional customer service while representing a well known technology brand. If you are an experienced customer service specialist with a keen interest in modern technology and delivering high quality customer service please apply now. As this role is an immediate start you must be available for a virtual interview.Your responsibilitiesAnswering high volume inbound calls and strong communication skillsAssisting with customer inquiries and troubleshootingProviding exceptional customer serviceDelivering positive results and outcomesAbout you Strong attention to detail and accuracyAbility to navigate technology and utilise various platformsPrevious experience in a customer service roleAbility to work autonomouslyMust have previous experience working towards KPI’s or TargetsMust be available to work on a rotating roster Monday - SundayExcellent communication skills - both written and verbalEssential to be successful Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your Speed: https://www.speedtest.net/Must have a private/secure and safe workspace available (e.g. spare room, office, etc.)Familiarity with iOS and/or macOS, or comparable technology, is preferred.What's in it for you This is an exciting opportunity for you to work alongside of a world-class leading technology brand. If you have a keen interest in technology and are looking for a role where you are able to progress within a large company this role is for you. This role is a Full-time 12-month contract with the opportunity for extension.Roster: Rotating roster between 8 am - 9 pm, Monday to SundayTraining: 4 weeks full-time online trainingBenefits: Attractive discounts on a wide range of products such as tech and whitegoodsWork from Home: This role will be work from home although there may be a requirement to work from the office from time to timeIT equipment will be provided to perform your role at homeAbility to visit our Brisbane CBD office when/if required i.e. to pick up equipmentHourly Rate: $22.78/hr plus super and penalty rates and monthly incentivesStart Date: August 2021If you are looking for an exciting new opportunity that allows you to utilise your customer service skills whilst delivering high end customer service alongside a well known technology company. This role is for you! Please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Multiple Work from Home opportunites! Looking for work life balance than this could be the role for you. Randstad has partnered with Concentrix on an exciting new opportunity that allows experienced customer service specialists to work from home and provid tech support to customers. As a Customer Service officer you will be required to deliver exceptional customer service while representing a well known technology brand. If you are an experienced customer service specialist with a keen interest in modern technology and delivering high quality customer service please apply now. As this role is an immediate start you must be available for a virtual interview.Your responsibilitiesAnswering high volume inbound calls and strong communication skillsAssisting with customer inquiries and troubleshootingProviding exceptional customer serviceDelivering positive results and outcomesAbout you Strong attention to detail and accuracyAbility to navigate technology and utilise various platformsPrevious experience in a customer service roleAbility to work autonomouslyMust have previous experience working towards KPI’s or TargetsMust be available to work on a rotating roster Monday - SundayExcellent communication skills - both written and verbalEssential to be successful Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your Speed: https://www.speedtest.net/Must have a private/secure and safe workspace available (e.g. spare room, office, etc.)Familiarity with iOS and/or macOS, or comparable technology, is preferred.What's in it for you This is an exciting opportunity for you to work alongside of a world-class leading technology brand. If you have a keen interest in technology and are looking for a role where you are able to progress within a large company this role is for you. This role is a Full-time 12-month contract with the opportunity for extension.Roster: Rotating roster between 8 am - 9 pm, Monday to SundayTraining: 4 weeks full-time online trainingBenefits: Attractive discounts on a wide range of products such as tech and whitegoodsWork from Home: This role will be work from home although there may be a requirement to work from the office from time to timeIT equipment will be provided to perform your role at homeAbility to visit our Brisbane CBD office when/if required i.e. to pick up equipmentHourly Rate: $22.78/hr plus super and penalty rates and monthly incentivesStart Date: August 2021If you are looking for an exciting new opportunity that allows you to utilise your customer service skills whilst delivering high end customer service alongside a well known technology company. This role is for you! Please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • full-time
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experience About the roleBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will apply. Must be able to pass a criminal history check You MUST be available to start on the 13th of SeptemberMust be available for compulsory 5 days training.Location: Fortitude valley As this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours. This role is closing on Friday the 10th of September. If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screensBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experience About the roleBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super; penalty rates will apply. Must be able to pass a criminal history check You MUST be available to start on the 13th of SeptemberMust be available for compulsory 5 days training.Location: Fortitude valley As this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours. This role is closing on Friday the 10th of September. If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screenBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the roleBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super - penalty rates will apply. Must be able to pass a criminal history check You MUST be available to start on the 13th of September for a compulsory 5 days training.Location: Fortitude valley As this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours.This role is closing on Friday the 10th of September. If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has had the opportunity to partner with a large client assisting with an opportunity that allows experienced customer service specialists to work from their Fortitude Valley location. As a Customer Service Specialist you will be required to deliver exceptional customer service and assist with the processing COVID-19 Vaccine Records and taking inbound calls from the public and assisting with any enquiries that they may have. We are looking for candidates who are keen to work in a fast paced environment, are able to utilise multiple systems and screen. As this role is working alongside a Federal Government Department you MUST be an Australian Citizen to be successful.To be successful for the role you must have the following:Demonstrated experience in a Customer Service rolePrevious experience utilising multiple systems and screenBe able to work in a fast paced environmentMust have excellent communication skills both written and verbalStrong attention to detail and accuracyDelivering positive customer experienceAbout the roleBe available Monday to Sunday on a rotating roster between the hours of 8:00am - 8:00pmPay rate: $28.08 per hour + super - penalty rates will apply. Must be able to pass a criminal history check You MUST be available to start on the 13th of September for a compulsory 5 days training.Location: Fortitude valley As this role role is an urgent requirement you must be available immediately and you must be flexible with your working hours.This role is closing on Friday the 10th of September. If this role sounds like the right role for you please click APPLY NOW!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$25.00 - AU$41.00 per hour
    • full-time
    Randstad are currently seeking expressions of interest for our Call Centre clients across the private and public sector. We are looking for our next customer service ambassadors to represent Randstad’s highly respected brand. You will be from a customer service background with at least 1 year of call centre experience. To stand out, you will go above and beyond for your customers, be highly resilient and adaptable to new work environments. Your New Position:Providing high level of customer service to incoming calls/email queriesAssist customers with their general enquiries Taking high volume of inbound callsHave an understanding of Legislation and Policies What’s in it for you:Work within the Private or Public Sector3 -6 month contracts with the possibility of extension or permanency Hourly rate of $25-$41 per hour Exceptional training and support Highly desirable:Experience in customer service - call centre desirableAbility to interpret legislation Intermediate computer literacy and high attention to detailStrong communication and written skills How to apply:If you think that this is a role that you might be perfect for, please apply now! If you have any questions please email Jodie on jodie.balderson@randstad.com.au for a confidential discussion. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently seeking expressions of interest for our Call Centre clients across the private and public sector. We are looking for our next customer service ambassadors to represent Randstad’s highly respected brand. You will be from a customer service background with at least 1 year of call centre experience. To stand out, you will go above and beyond for your customers, be highly resilient and adaptable to new work environments. Your New Position:Providing high level of customer service to incoming calls/email queriesAssist customers with their general enquiries Taking high volume of inbound callsHave an understanding of Legislation and Policies What’s in it for you:Work within the Private or Public Sector3 -6 month contracts with the possibility of extension or permanency Hourly rate of $25-$41 per hour Exceptional training and support Highly desirable:Experience in customer service - call centre desirableAbility to interpret legislation Intermediate computer literacy and high attention to detailStrong communication and written skills How to apply:If you think that this is a role that you might be perfect for, please apply now! If you have any questions please email Jodie on jodie.balderson@randstad.com.au for a confidential discussion. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan at jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Work with an energetic and supportive team in a newly created role to provide inbound customer support to business owners, bookkeepers and accountants on software packages.Your New PositionRespond to all customer enquiries and engage with customers effectivelyAssist accountants and business owners on software packagesHandle all inbound calls with empathy and solutions to resolve problemsCreate online help material including articles and postsEnsuring customers have the tools and knowledge to run their businessPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyExcellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Please apply now by clicking apply or email Jasmine Houlahan at jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$22.86 - AU$22.86, per hour, Plus Super, penalty and overtime rates
    • full-time
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training and further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Jasmine Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • part-time
    An exciting opportunity has arisen for a temporary resourcer to join our High Volume and Assessment Centre team in the Brisbane CBD office. This position is an exciting role for someone who is looking to gain exposure in the recruitment industry. Your new teamThe High Volume and Assessment Centre team are looking for a self driven and motivated resourcer to assist their busy team. You will be responsible for delivering a range of administrative functions where you will deliver exceptional Customer Service and promote the Randstad brand.Key responsibilitiesYou will be responsible for the following but not limited to; Sourcing candidates through various channels Screening candidates for volume campaignsTelephone and video interviews Supporting high volume recruitment projectsSupporting ad hoc tasks for multiple consultantsEnsuring strong attention to detail with compliance frameworks Assist candidates with onboarding process Who we are looking forMust be available immediately to commenceMust be available to work for a minimum of 4 days per week Demonstrated previous experience in high volume customer service Self driven and motivated to achieve results Strong technical skills and navigate multiple platforms What's in it for you Hourly rate: $28.38 per hour + super Randstad benefits program Exposure to a large recruitment agency Work alongside a fun and energetic team If this role sounds like the role for you, please click apply now and one of our friendly consultants will give you a call otherwise please email your most updated resume to jacinta.parissis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    An exciting opportunity has arisen for a temporary resourcer to join our High Volume and Assessment Centre team in the Brisbane CBD office. This position is an exciting role for someone who is looking to gain exposure in the recruitment industry. Your new teamThe High Volume and Assessment Centre team are looking for a self driven and motivated resourcer to assist their busy team. You will be responsible for delivering a range of administrative functions where you will deliver exceptional Customer Service and promote the Randstad brand.Key responsibilitiesYou will be responsible for the following but not limited to; Sourcing candidates through various channels Screening candidates for volume campaignsTelephone and video interviews Supporting high volume recruitment projectsSupporting ad hoc tasks for multiple consultantsEnsuring strong attention to detail with compliance frameworks Assist candidates with onboarding process Who we are looking forMust be available immediately to commenceMust be available to work for a minimum of 4 days per week Demonstrated previous experience in high volume customer service Self driven and motivated to achieve results Strong technical skills and navigate multiple platforms What's in it for you Hourly rate: $28.38 per hour + super Randstad benefits program Exposure to a large recruitment agency Work alongside a fun and energetic team If this role sounds like the role for you, please click apply now and one of our friendly consultants will give you a call otherwise please email your most updated resume to jacinta.parissis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • full-time
    Blue Collar IndustryInbound Customer ServiceMurarrie LocationParking on site$30.14 per hour + superWell known companyRandstad are currently recruiting on an ongoing basis for our valued client based in Murarrie. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, or Blue Collar industry is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Blue Collar IndustryInbound Customer ServiceMurarrie LocationParking on site$30.14 per hour + superWell known companyRandstad are currently recruiting on an ongoing basis for our valued client based in Murarrie. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, or Blue Collar industry is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • full-time
    Blue Collar IndustryInbound Customer ServiceMurarrie LocationParking on site$30.14 per hour + superWell known companyRandstad are currently recruiting on an ongoing basis for our valued client based in Murarrie. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, or Blue Collar industry is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Blue Collar IndustryInbound Customer ServiceMurarrie LocationParking on site$30.14 per hour + superWell known companyRandstad are currently recruiting on an ongoing basis for our valued client based in Murarrie. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in Construction, or Blue Collar industry is highly beneficialConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    An exciting opportunity has arisen for a temporary resourcer to join our High Volume and Assessment Centre team in the Brisbane CBD office. This position is an exciting role for someone who is looking to gain exposure in the recruitment industry. Your new teamThe High Volume and Assessment Centre team are looking for a self driven and motivated resourcer to assist their busy team. You will be responsible for delivering a range of administrative functions where you will deliver exceptional Customer Service and promote the Randstad brand. Key responsibilitiesYou will be responsible for the following but not limited to; Sourcing candidates through various channels Screening candidates for volume campaignsTelephone and video interviews Supporting high volume recruitment projectsSupporting ad hoc tasks for multiple consultantsEnsuring strong attention to detail with compliance frameworks Assist candidates with onboarding process Who we are looking forMust be available immediately to commenceMust be available to work for a minimum of 4 days per week Demonstrated previous experience in high volume customer service Self driven and motivated to achieve results Strong technical skills and navigate multiple platforms What's in it for you Hourly rate: $28.38 per hour + super Randstad benefits program Exposure to a large recruitment agency Work alongside a fun and energetic team If this role sounds like the role for you, please click apply now and one of our friendly consultants will give you a call otherwise please email your most updated resume to jacinta.parissis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    An exciting opportunity has arisen for a temporary resourcer to join our High Volume and Assessment Centre team in the Brisbane CBD office. This position is an exciting role for someone who is looking to gain exposure in the recruitment industry. Your new teamThe High Volume and Assessment Centre team are looking for a self driven and motivated resourcer to assist their busy team. You will be responsible for delivering a range of administrative functions where you will deliver exceptional Customer Service and promote the Randstad brand. Key responsibilitiesYou will be responsible for the following but not limited to; Sourcing candidates through various channels Screening candidates for volume campaignsTelephone and video interviews Supporting high volume recruitment projectsSupporting ad hoc tasks for multiple consultantsEnsuring strong attention to detail with compliance frameworks Assist candidates with onboarding process Who we are looking forMust be available immediately to commenceMust be available to work for a minimum of 4 days per week Demonstrated previous experience in high volume customer service Self driven and motivated to achieve results Strong technical skills and navigate multiple platforms What's in it for you Hourly rate: $28.38 per hour + super Randstad benefits program Exposure to a large recruitment agency Work alongside a fun and energetic team If this role sounds like the role for you, please click apply now and one of our friendly consultants will give you a call otherwise please email your most updated resume to jacinta.parissis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • AU$31.00 - AU$32.00, per hour, $31.25 p/h + super
    • full-time
    Southside location - Eight Mile PlainsParking available on siteContracts to start in SeptemberFull time roles, $31.25 per hour + superClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Southside location - Eight Mile PlainsParking available on siteContracts to start in SeptemberFull time roles, $31.25 per hour + superClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$48,500 - AU$48,500, per year, Plus Super
    • full-time
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded.If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Multiple Work from Home opportunites!Looking for work life balance than this could be the role for you. Randstad has partnered with Concentrix on an exciting new opportunity that allows experienced customer service specialists to work from home and provid tech support to customers. As a Customer Service officer you will be required to deliver exceptional customer service while representing a well known technology brand. If you are an experienced customer service specialist with a keen interest in modern technology and delivering high quality customer service please apply now. As this role is an immediate start you must be available for a virtual interview the week of the 30th of August. Your responsibilities Answering high volume inbound calls and strong communication skillsAssisting with customer inquiries and troubleshootingProviding exceptional customer serviceDelivering positive results and outcomesAbout you Strong attention to detail and accuracyAbility to navigate technology and utilise various platformsPrevious experience in a customer service roleAbility to work autonomouslyMust have previous experience working towards KPI’s or TargetsMust be available to work on a rotating roster Monday - SundayExcellent communication skills - both written and verbalEssential to be successful Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your Speed: https://www.speedtest.net/Must have a private/secure and safe workspace available (e.g. spare room, office, etc.)Familiarity with iOS and/or macOS, or comparable technology, is preferred.What's in it for you This is an exciting opportunity for you to work alongside of a world-class leading technology brand. If you have a keen interest in technology and are looking for a role where you are able to progress within a large company this role is for you. This role is a Full-time 12-month contract with the opportunity for extension. Roster: Rotating roster between 8 am - 9 pm, Monday to SundayTraining: 4 weeks full-time online trainingBenefits: Attractive discounts on a wide range of products such as tech and whitegoodsWork from Home: This role will be work from home although there may be a requirement to work from the office from time to timeIT equipment will be provided to perform your role at homeAbility to visit our Brisbane CBD office when/if required i.e. to pick up equipmentHourly Rate: $22.78/hr plus super and penalty rates and monthly incentivesStart Date: August 2021If you are looking for an exciting new opportunity that allows you to utilise your customer service skills whilst delivering high end customer service alongside a well known technology company. This role is for you! Please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Multiple Work from Home opportunites!Looking for work life balance than this could be the role for you. Randstad has partnered with Concentrix on an exciting new opportunity that allows experienced customer service specialists to work from home and provid tech support to customers. As a Customer Service officer you will be required to deliver exceptional customer service while representing a well known technology brand. If you are an experienced customer service specialist with a keen interest in modern technology and delivering high quality customer service please apply now. As this role is an immediate start you must be available for a virtual interview the week of the 30th of August. Your responsibilities Answering high volume inbound calls and strong communication skillsAssisting with customer inquiries and troubleshootingProviding exceptional customer serviceDelivering positive results and outcomesAbout you Strong attention to detail and accuracyAbility to navigate technology and utilise various platformsPrevious experience in a customer service roleAbility to work autonomouslyMust have previous experience working towards KPI’s or TargetsMust be available to work on a rotating roster Monday - SundayExcellent communication skills - both written and verbalEssential to be successful Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your Speed: https://www.speedtest.net/Must have a private/secure and safe workspace available (e.g. spare room, office, etc.)Familiarity with iOS and/or macOS, or comparable technology, is preferred.What's in it for you This is an exciting opportunity for you to work alongside of a world-class leading technology brand. If you have a keen interest in technology and are looking for a role where you are able to progress within a large company this role is for you. This role is a Full-time 12-month contract with the opportunity for extension. Roster: Rotating roster between 8 am - 9 pm, Monday to SundayTraining: 4 weeks full-time online trainingBenefits: Attractive discounts on a wide range of products such as tech and whitegoodsWork from Home: This role will be work from home although there may be a requirement to work from the office from time to timeIT equipment will be provided to perform your role at homeAbility to visit our Brisbane CBD office when/if required i.e. to pick up equipmentHourly Rate: $22.78/hr plus super and penalty rates and monthly incentivesStart Date: August 2021If you are looking for an exciting new opportunity that allows you to utilise your customer service skills whilst delivering high end customer service alongside a well known technology company. This role is for you! Please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Inner City Brisbane Location - close to central station Have your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positions Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen. About the role: As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbal If you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Inner City Brisbane Location - close to central station Have your work/life balance back with a Rotating Roster - 7am - 11pmMonday - Friday with possible weekend work availableFull time permanent positions Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within Brisbane, Concentrix are looking for experienced customer service officers that are available immediately to work in their Inner City Brisbane call center. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen. About the role: As a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service. What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any calibre. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbal If you are keen to take on a new challenge in a well established, global organisation that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$48,500 - AU$48,500, per year, Plus Super
    • full-time
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded. If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately.Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!Hours of work - 7am - 11pm$48,500 + super per annumMonday - Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsPrevious customer service experienceWillingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalExperience in Tourism, Hospitality or Retail are highly regarded. If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Any questions about the role can be directed to jasmine.houlahan@randstad.com.au / 07 3100 7015.Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • attractive salary + 12.5% super
    • full-time
    CBD locationClose to public transport linksOpportunities to commence through September/October$56 to $61k per year + super depending on experience Randstad are currently recruiting for customer service specialists for both permanent and long term contracts with an industry leader in the financial services sector. Our client is passionate about providing continuous learning and development to their staff as well as progression opportunities. We are looking to engage with resilient, agile and enthusiastic candidates looking for their next role! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and flexibility.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. We are looking for candidates who understand the importance of quality customer service and empathy to manage the impact customers may have suffered due to a loss.Key AccountabilitiesManage inbound and outbound calls and written enquiries from/to members, employer andother stakeholdersManage a portfolio and the capability of delivering general advice to members within set KPI'sProvide customers with optimal customer service including quality and timely decisionsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for a well known and reputable industry leaderPermanent and fixed term contracts availableMonday to Friday - no weekend workPhenomenal training and supportCafe on siteFlexible work arrangements after training periodHighly desirable:RG146 compliant candidates highly advantageous but not compulsory Experience in customer service - Hospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to feedback.Strong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsIf you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    CBD locationClose to public transport linksOpportunities to commence through September/October$56 to $61k per year + super depending on experience Randstad are currently recruiting for customer service specialists for both permanent and long term contracts with an industry leader in the financial services sector. Our client is passionate about providing continuous learning and development to their staff as well as progression opportunities. We are looking to engage with resilient, agile and enthusiastic candidates looking for their next role! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and flexibility.You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. We are looking for candidates who understand the importance of quality customer service and empathy to manage the impact customers may have suffered due to a loss.Key AccountabilitiesManage inbound and outbound calls and written enquiries from/to members, employer andother stakeholdersManage a portfolio and the capability of delivering general advice to members within set KPI'sProvide customers with optimal customer service including quality and timely decisionsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for a well known and reputable industry leaderPermanent and fixed term contracts availableMonday to Friday - no weekend workPhenomenal training and supportCafe on siteFlexible work arrangements after training periodHighly desirable:RG146 compliant candidates highly advantageous but not compulsory Experience in customer service - Hospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to feedback.Strong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsIf you are interested, please submit your resume today!Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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