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        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • mount gravatt, queensland
        • temporary
        • full-time
        Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • AU$26.00 - AU$30.00 per hour
        • full-time
        The Opportunity Randstad is currently looking for driven and self-starters with a can-do attitude call centre operators and customer service representatives in the Southern suburbs of Brisbane. You will provide exceptional customer service to new and pre-existing customers. This role will involve: Renewing customers annual serviceWarm outbound calls (sales)Obtaining and entering accurately customers informationScheduling jobs into their booking systemAdministration ad-hocdata entryAchieving daily KPI’sThe Like Mind As part of the customer care team, you will be looking after any client who has interest in our services and other administrative tasks that are presented on a daily basis. Your personality will be your best asset, as you will be the first point of contact. With your excellent communication skills, strong work ethic and can-do attitude will help you to succeed in this role.Proven track record of meeting and exceeding your KPI’s and excellent attention to detail will be highly desirable for this role. If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Opportunity Randstad is currently looking for driven and self-starters with a can-do attitude call centre operators and customer service representatives in the Southern suburbs of Brisbane. You will provide exceptional customer service to new and pre-existing customers. This role will involve: Renewing customers annual serviceWarm outbound calls (sales)Obtaining and entering accurately customers informationScheduling jobs into their booking systemAdministration ad-hocdata entryAchieving daily KPI’sThe Like Mind As part of the customer care team, you will be looking after any client who has interest in our services and other administrative tasks that are presented on a daily basis. Your personality will be your best asset, as you will be the first point of contact. With your excellent communication skills, strong work ethic and can-do attitude will help you to succeed in this role.Proven track record of meeting and exceeding your KPI’s and excellent attention to detail will be highly desirable for this role. If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        About the Opportunity:Randstad are seeking a Team Leader for a temporary contract with the possibility of going permanent. The opportunity will be to work with a well known leading global data, analytics and credit reporting company. In this role you will be managing an existing team where you will be responsible for leading and developing the team of individuals to deliver accurate candidate verifications within Service Level Agreements (SLA’s). You will maintain quality customer service, ensuring the business is at all times equipped to manage an existing and potential client base. You will work closely with the development team and have a technical mindset. About the role:As the Team Leader you will be in a heavy operational role. Your main responsibility is to lead your team to meet their daily SLA’s. You will be managing a high volume processing team, with some complex processes and business rules. The Team Leader should be hands on in the role and will have the natural ability to roll their sleeves up and understand the details of the background checks being performed by the team. The ideal candidate will come from a financial services background and have at least 3 years team leader experience. Key Responsibilities:People Management:You will manage, engage and motivate a large teamProvide ongoing feedback to staffCoach and develop team members on development plans Quantify each team member’s performance against targets through quality and utilisation reportingComplete Performance & Development ReviewsDemonstrate leadership by exampleDelivery:Manage the fulfilment/delivery of all product and services in accordance with SLA’sManage workflow across staff members in the relevant operational divisionEnsure quality of products and services delivered to clients and consumers is in accordance with KPI’sHandle escalations in a highly professional mannerProactively liaise with management to ensure the team is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages as neededRequirements:We are looking for candidates with previous success in a role where they have come from a financial banking team leader background where you have displayed track records of dealing with complex products/platforms.At least 3 years in a team leader position or managementAbility to solve problems and make decisions that set directions for team membersCustomer focused and result drivenTechnical minsent - Tech savvy Excellent communication skills, both written and verbalHigh level and experience customer servicePlanning and scheduling in a high volume work environmentIdentification and implementation of process improvement initiativesIntermediate – Advanced MS Excel SkillsHigh integrity and ethicsWhat’s in it for you?You will receive the opportunity to develop your management skills and work for a well known organisation.If this sounds like the perfect role for you, or you are wanting a change…what are you waiting for? APPLY NOW! Make sure you attach your CV along with a cover letter.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the Opportunity:Randstad are seeking a Team Leader for a temporary contract with the possibility of going permanent. The opportunity will be to work with a well known leading global data, analytics and credit reporting company. In this role you will be managing an existing team where you will be responsible for leading and developing the team of individuals to deliver accurate candidate verifications within Service Level Agreements (SLA’s). You will maintain quality customer service, ensuring the business is at all times equipped to manage an existing and potential client base. You will work closely with the development team and have a technical mindset. About the role:As the Team Leader you will be in a heavy operational role. Your main responsibility is to lead your team to meet their daily SLA’s. You will be managing a high volume processing team, with some complex processes and business rules. The Team Leader should be hands on in the role and will have the natural ability to roll their sleeves up and understand the details of the background checks being performed by the team. The ideal candidate will come from a financial services background and have at least 3 years team leader experience. Key Responsibilities:People Management:You will manage, engage and motivate a large teamProvide ongoing feedback to staffCoach and develop team members on development plans Quantify each team member’s performance against targets through quality and utilisation reportingComplete Performance & Development ReviewsDemonstrate leadership by exampleDelivery:Manage the fulfilment/delivery of all product and services in accordance with SLA’sManage workflow across staff members in the relevant operational divisionEnsure quality of products and services delivered to clients and consumers is in accordance with KPI’sHandle escalations in a highly professional mannerProactively liaise with management to ensure the team is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages as neededRequirements:We are looking for candidates with previous success in a role where they have come from a financial banking team leader background where you have displayed track records of dealing with complex products/platforms.At least 3 years in a team leader position or managementAbility to solve problems and make decisions that set directions for team membersCustomer focused and result drivenTechnical minsent - Tech savvy Excellent communication skills, both written and verbalHigh level and experience customer servicePlanning and scheduling in a high volume work environmentIdentification and implementation of process improvement initiativesIntermediate – Advanced MS Excel SkillsHigh integrity and ethicsWhat’s in it for you?You will receive the opportunity to develop your management skills and work for a well known organisation.If this sounds like the perfect role for you, or you are wanting a change…what are you waiting for? APPLY NOW! Make sure you attach your CV along with a cover letter.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        About the OpportunitiesRandstad are currently seeking candidates for a temporary 3 month opportunity with a well know State Government client that provides tenancy information and support to the Queensland rental sector. Start Date 12th of April CBD Location (close to central station)8:00am and 5:30pm - Monday to Friday (no weekend or overtime work)Must be Australian Citizen/ Permanent Resident About the roleRandstad are seeking individuals with experience in customer service or a high volume inbound call centre environment. In this role you will be responsible for providing a high level of customer service in a busy call centre where you will provide information and support to customers regarding legislation and bond administration matters.This position is a blended role of both manual data entry as well as call centre operations. You will be required to provide information on relevant legislation in order to support customers. Key ResponsibilitiesResponding to customer enquiries via inbound phone callsProvide an outstanding customer service experience to customersHandle complaints in a highly professional mannerWork towards KPIsProviding information on legislationsRequirementsExperience in customer service (high volume contact centre highly desirable)Excellent written and verbal communication Ability to build strong and positive relationships with key stakeholders Have a positive attitude and a strong drive for performace and successAbility to work under pressure Work within tight timeframes in a high KPI driven environmentMust be a team player What’s in it for you?You will receive the opportunity to further develop your customer service and call centre skills whilst working for a Government department!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW!Please note due to extremely high volumes of applicants, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the OpportunitiesRandstad are currently seeking candidates for a temporary 3 month opportunity with a well know State Government client that provides tenancy information and support to the Queensland rental sector. Start Date 12th of April CBD Location (close to central station)8:00am and 5:30pm - Monday to Friday (no weekend or overtime work)Must be Australian Citizen/ Permanent Resident About the roleRandstad are seeking individuals with experience in customer service or a high volume inbound call centre environment. In this role you will be responsible for providing a high level of customer service in a busy call centre where you will provide information and support to customers regarding legislation and bond administration matters.This position is a blended role of both manual data entry as well as call centre operations. You will be required to provide information on relevant legislation in order to support customers. Key ResponsibilitiesResponding to customer enquiries via inbound phone callsProvide an outstanding customer service experience to customersHandle complaints in a highly professional mannerWork towards KPIsProviding information on legislationsRequirementsExperience in customer service (high volume contact centre highly desirable)Excellent written and verbal communication Ability to build strong and positive relationships with key stakeholders Have a positive attitude and a strong drive for performace and successAbility to work under pressure Work within tight timeframes in a high KPI driven environmentMust be a team player What’s in it for you?You will receive the opportunity to further develop your customer service and call centre skills whilst working for a Government department!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW!Please note due to extremely high volumes of applicants, only successful candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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