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8 Permanent Call centre & customer service jobs found in Queensland

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    • gold coast, queensland
    • permanent
    • AU$48,500 - AU$48,500, per year, Plus super
    • full-time
    Your new company Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for customer service officers.Are you fanatical about providing exceptional customer service? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing Concentrix as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!$48,500 + super per annumMonday - FridayPermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsAbility to work in a fast paced environmentWillingness to learn Excellent communication skills both written and verbal If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015 Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new company Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for customer service officers.Are you fanatical about providing exceptional customer service? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!As this role is working alongside a Federal Government Department, to be successful for this position you MUST be an Australian Citizen.About the roleAs a Customer Service Officer, you are representing Concentrix as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you!$48,500 + super per annumMonday - FridayPermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and developmentA range of fantastic discounts on goods and services Who are you?You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations.Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systemsAbility to work in a fast paced environmentWillingness to learn Excellent communication skills both written and verbal If you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW! or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015 Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • AU$60 - AU$65,000 per year
    • full-time
    We are currently recruiting for a reputable company based in Crestmead, Working in a contact centre where your growth and development is well supported.You will be the first point of contact for calls from both customers and suppliers and will effectively communicate to ensure 100% satisfaction with every call. Responsibilities - First point of contact for customer enquiriesprocessing and investigating orders from both customers & suppliers Provide exceptional customer service with every call Liaise with stakeholders both internal & external to ensure 100% satisfaction Ensuring daily call targets are achieved Requirements Ability to work in a fast paced environment Strong written and verbal communication skills Ability to troubleshoot and provide appropriate assistance Ability to interact and build strong relationships with other employees whilst contributing to a positive, inclusive environment. Ability to prioritise tasks and duties. What we can offer youSalary of $65,000 per year Inc Super A permanent position away from the hustle and bustle of the City work from home 1 day per week Free on site parking If you would like to discuss this position further, Submit an application now and we will be in touch to discuss.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are currently recruiting for a reputable company based in Crestmead, Working in a contact centre where your growth and development is well supported.You will be the first point of contact for calls from both customers and suppliers and will effectively communicate to ensure 100% satisfaction with every call. Responsibilities - First point of contact for customer enquiriesprocessing and investigating orders from both customers & suppliers Provide exceptional customer service with every call Liaise with stakeholders both internal & external to ensure 100% satisfaction Ensuring daily call targets are achieved Requirements Ability to work in a fast paced environment Strong written and verbal communication skills Ability to troubleshoot and provide appropriate assistance Ability to interact and build strong relationships with other employees whilst contributing to a positive, inclusive environment. Ability to prioritise tasks and duties. What we can offer youSalary of $65,000 per year Inc Super A permanent position away from the hustle and bustle of the City work from home 1 day per week Free on site parking If you would like to discuss this position further, Submit an application now and we will be in touch to discuss.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • buderim, queensland
    • permanent
    • AU$60,000 - AU$65,000, per year, attractive package
    • full-time
    Customer Service OfficerDeliver your experience in customer service and communication skills with internal and external customers within a fantastic team. Great team culture! $60-65k + super (depending on experience)Full time hours - Monday to Friday The Opportunity Our client is looking for their next customer service specialist, who are self-starters with a can-do attitude to support their team. You will provide exceptional customer service and support to new and pre-existing customers. This role will involve: Inbound calls General AdminData EntryEnd to end customer serviceAdhoc office dutiesCreating Support Tickets and EstimatesThe Like MindAs part of the customer care team, you will be looking after any client who has interest in our services and other administrative tasks that are presented on a daily basis. Your personality will be your best asset, as you will be the first point of contact. With your bubbly personality, excellent communication skills, strong work ethic and can-do attitude will help you to succeed in this role. Proven track record of meeting and exceeding your KPI’s and excellent attention to detail will be highly desirable for this role. If you are interested in these opportunities please APPLY NOW or email your resume to the Brisbane Business Support Team @ - bri-bsc@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service OfficerDeliver your experience in customer service and communication skills with internal and external customers within a fantastic team. Great team culture! $60-65k + super (depending on experience)Full time hours - Monday to Friday The Opportunity Our client is looking for their next customer service specialist, who are self-starters with a can-do attitude to support their team. You will provide exceptional customer service and support to new and pre-existing customers. This role will involve: Inbound calls General AdminData EntryEnd to end customer serviceAdhoc office dutiesCreating Support Tickets and EstimatesThe Like MindAs part of the customer care team, you will be looking after any client who has interest in our services and other administrative tasks that are presented on a daily basis. Your personality will be your best asset, as you will be the first point of contact. With your bubbly personality, excellent communication skills, strong work ethic and can-do attitude will help you to succeed in this role. Proven track record of meeting and exceeding your KPI’s and excellent attention to detail will be highly desirable for this role. If you are interested in these opportunities please APPLY NOW or email your resume to the Brisbane Business Support Team @ - bri-bsc@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • AU$55,000 - AU$55,000, per year, + 10% Super & Uncapped commission
    • full-time
    Are you ready to get your career moving!?Fortitude Valley Location Hybrid working arrangements available Randstad has the opportunity to partner with a newly established online removalist organisation. This organisation is not like any ordinary removalist company, they remove the hassle of calling around for multiple quotes from different companies and alleviates the uncertainty and dread that is often associated with moving house.We are calling all self-driven, ambitious and enthusiastic customer service professionals to work with an innovative organisation. As a Move Specialist, you will be working in a high activity, high detail, and high-performance environment. You will work closely with customers, removalists, and other moving service partners to help take the stress out of moving for our many customers across Australia. This is a role that will challenge your multitasking and customer service skills on a daily basis and through great results will provide opportunities for growth into the future. Your new roleSales pipeline from initial inbound enquiry Manage & maintain volume of enquiry Communication with customers through various channelsPromote other services Provide support and assistanceWork in a fast pace and high performing environment Undertake administration What we are looking forEnthusiastic and Ambitious peopleBe recognised as a high achiever Excellent verbal and written communication skillsStrong attention to details Extensive organisational skillsTechnologically savvy Brisbane based applicantsWhat's in for youBase salary of $55,000 + super Tiered commission scheme (uncapped commission)Working from home arrangement available after training Monthly meetings with the CEO Monthly incentive packages Professional training and developmentAfter work drinks!This is a full time permanent role within a company that encourages work/life balance with hybrid working arrangements available and a culture you will be proud to be a part of! If you are looking for a full time or part time working arrangement and this sounds like a role for you, please click apply now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you ready to get your career moving!?Fortitude Valley Location Hybrid working arrangements available Randstad has the opportunity to partner with a newly established online removalist organisation. This organisation is not like any ordinary removalist company, they remove the hassle of calling around for multiple quotes from different companies and alleviates the uncertainty and dread that is often associated with moving house.We are calling all self-driven, ambitious and enthusiastic customer service professionals to work with an innovative organisation. As a Move Specialist, you will be working in a high activity, high detail, and high-performance environment. You will work closely with customers, removalists, and other moving service partners to help take the stress out of moving for our many customers across Australia. This is a role that will challenge your multitasking and customer service skills on a daily basis and through great results will provide opportunities for growth into the future. Your new roleSales pipeline from initial inbound enquiry Manage & maintain volume of enquiry Communication with customers through various channelsPromote other services Provide support and assistanceWork in a fast pace and high performing environment Undertake administration What we are looking forEnthusiastic and Ambitious peopleBe recognised as a high achiever Excellent verbal and written communication skillsStrong attention to details Extensive organisational skillsTechnologically savvy Brisbane based applicantsWhat's in for youBase salary of $55,000 + super Tiered commission scheme (uncapped commission)Working from home arrangement available after training Monthly meetings with the CEO Monthly incentive packages Professional training and developmentAfter work drinks!This is a full time permanent role within a company that encourages work/life balance with hybrid working arrangements available and a culture you will be proud to be a part of! If you are looking for a full time or part time working arrangement and this sounds like a role for you, please click apply now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$48,500 - AU$55,000, per year, Plus super
    • full-time
    Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of people in mainly phone based roles. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData entry and reportingWebsite chat management where applicableEnsuring accurate information is recordedEnsuring all privacy and compliance policies are adhered to If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of people in mainly phone based roles. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData entry and reportingWebsite chat management where applicableEnsuring accurate information is recordedEnsuring all privacy and compliance policies are adhered to If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$50,000 - AU$60,000, per year, Plus super
    • full-time
    Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of people in mainly phone based roles. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData entry and reportingWebsite chat management where applicableEnsuring accurate information is recordedEnsuring all privacy and compliance policies are adhered to If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are taking expressions of interest for upcoming roles with multiple clients on the Gold Coast for Customer Service officers. We are looking for candidates who have a passion for delivering excellent service to a wide range of people in mainly phone based roles. Key duties include:Taking inbound phone calls from customers to assist with queriesSome outbound calls to assist customers with ongoing casesLooking after email inboxesData entry and reportingWebsite chat management where applicableEnsuring accurate information is recordedEnsuring all privacy and compliance policies are adhered to If you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button. Due to the high volume of applications we receive, only suitable candidates will be contacted within 10 business days of their application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$54,000 - AU$55,000, per year, Plus super
    • full-time
    Your New CompanyRandstad is recruiting for a customer experience specialist to assist customers all over Australia and liaise with internal and external stakeholders. The Ideal candidate will have experience in delivering quick and effective solutions to refund requests, faulty goods and complaints whilst ensuring a positive customer experience.Key duties and responsibilitiesLiaising with customers via phone and emailProcessing credits and/or refundsAssessing if products are faulty goods and then referring to correct department for replacementsFollow up on all customer complaints Data entry and reportingLiaising with internal and external stakeholdersProvide alternative solutions to customers problems to reduce complaints Ability to problem-solve and demonstrate initiativeYour skills and experiencePrevious experience in a customer service environmentPrevious experience dealing with customer complaints ideal but not essentialExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resiliencePositive attitudeBe able to learn new CRM systems quickly and efficiently.What is on offerCompetitive salaryCareer progressionMonday - Friday full time permanent positionFun team and working environment... There are office dogs!Full training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyRandstad is recruiting for a customer experience specialist to assist customers all over Australia and liaise with internal and external stakeholders. The Ideal candidate will have experience in delivering quick and effective solutions to refund requests, faulty goods and complaints whilst ensuring a positive customer experience.Key duties and responsibilitiesLiaising with customers via phone and emailProcessing credits and/or refundsAssessing if products are faulty goods and then referring to correct department for replacementsFollow up on all customer complaints Data entry and reportingLiaising with internal and external stakeholdersProvide alternative solutions to customers problems to reduce complaints Ability to problem-solve and demonstrate initiativeYour skills and experiencePrevious experience in a customer service environmentPrevious experience dealing with customer complaints ideal but not essentialExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resiliencePositive attitudeBe able to learn new CRM systems quickly and efficiently.What is on offerCompetitive salaryCareer progressionMonday - Friday full time permanent positionFun team and working environment... There are office dogs!Full training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$54,000 - AU$54,000, per year, Plus super
    • full-time
    Your New CompanyWork with an Australian company that supplies quality products and services to people all over Australia. They pride themselves on being a reliable, hard working and dedicated team to help assist their customers with all enquiries.Randstad is currently recruiting for a Customer Service officer to provide exceptional support to a growing national company. The successful candidate will have high attention to detail, exceptional organisation skills and can provide support to internal stakeholders and customers. Your new positionLiaise with clients and customers and manufacturers all over AustraliaAnswer emails and phone callsAssist with daily invoicingTake and process ordersFollow up on all customer requestsTrack and Manage orders through the database.Data entry and reporting Your skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience.Positive attitudeBe able to learn new CRM systems quickly and efficiently. What is on offerCompetitive salaryCareer progressionMonday - Friday full time permanent positionFun team and working environment... there is office dogs!Full training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyWork with an Australian company that supplies quality products and services to people all over Australia. They pride themselves on being a reliable, hard working and dedicated team to help assist their customers with all enquiries.Randstad is currently recruiting for a Customer Service officer to provide exceptional support to a growing national company. The successful candidate will have high attention to detail, exceptional organisation skills and can provide support to internal stakeholders and customers. Your new positionLiaise with clients and customers and manufacturers all over AustraliaAnswer emails and phone callsAssist with daily invoicingTake and process ordersFollow up on all customer requestsTrack and Manage orders through the database.Data entry and reporting Your skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience.Positive attitudeBe able to learn new CRM systems quickly and efficiently. What is on offerCompetitive salaryCareer progressionMonday - Friday full time permanent positionFun team and working environment... there is office dogs!Full training providedDon't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone 07 3100 7015 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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