Thank you for subscribing to your personalised job alerts.

    68 jobs found for call centre customer service

    filter3
    • specialism1
      working in
      show 68 jobs
      clear filter
    • location
      location & range
        show 68 jobs
        clear filter
      • sector1
        sector
        show 68 jobs
        clear filter
      • job types
        job types
        show 68 jobs
        clear filter
      • salary
        salary
        $
        show 68 jobs
        clear filter
      clear all
        • kilsyth, victoria
        • permanent
        • AU$90,000 - AU$120,000, per year, superannuation
        • full-time
        Our client is Australia's leading specialist in custom made residential and industrial garage doors and shutters. With over 60 years of experience in the industry that continues to grow, we are seeking a passionate and driven National Customer Service Manager to join a high performing and rewarding team environment. Reporting to the National Advice Manager, you will be responsible for overseeing the entire Customer Service function to build a team of high performing consultants who are motivated to and continuously provide excellent customer service across all channels of the Installations process. About the role:Managing and leading the Customer Service team (x2 team leaders & x20 direct reports)Ensuring same day order entry and customer service response across the entire teamEnsuring salesforce queues and warranty requests are managed within agreed timeframesMeeting call volumes, abandoned call targets and order entry targets consistently KPI's and performance reviews with the teamMaking decisions and providing input to further build the CS functionAbout you:Minimum 5 years of experience leading a customer service departmentPassion for customer service excellenceDemonstrated ability to manage, motivate and lead a high performing teamStrong strategic & analytical capabilityHighly articulate communicator both written and verbalAutonomous & Process orientated If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now. Alternatively, please send a copy of your CV or query to Jasmine.Nuredin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is Australia's leading specialist in custom made residential and industrial garage doors and shutters. With over 60 years of experience in the industry that continues to grow, we are seeking a passionate and driven National Customer Service Manager to join a high performing and rewarding team environment. Reporting to the National Advice Manager, you will be responsible for overseeing the entire Customer Service function to build a team of high performing consultants who are motivated to and continuously provide excellent customer service across all channels of the Installations process. About the role:Managing and leading the Customer Service team (x2 team leaders & x20 direct reports)Ensuring same day order entry and customer service response across the entire teamEnsuring salesforce queues and warranty requests are managed within agreed timeframesMeeting call volumes, abandoned call targets and order entry targets consistently KPI's and performance reviews with the teamMaking decisions and providing input to further build the CS functionAbout you:Minimum 5 years of experience leading a customer service departmentPassion for customer service excellenceDemonstrated ability to manage, motivate and lead a high performing teamStrong strategic & analytical capabilityHighly articulate communicator both written and verbalAutonomous & Process orientated If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now. Alternatively, please send a copy of your CV or query to Jasmine.Nuredin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$33.33 - AU$33.33, per hour, plus super
        • full-time
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and support. You will be playing a key role in supporting their customers, who are at the heart of their business. This team is looking for hard working, outcome focused individuals, who strive to deliver exceptional customer service.Your new roleProvide a high level of customer service predominantly via email, with a small element of inbound callsUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedEnsure customers records are kept up to dateAdministration duties as requiredYour skills and experiencePrevious banking experience is essentialPayments or retail banking experience is highly desirable - perfect opportunity for branch employees wanting to move into a back office positionAbility to multi-task and thrive in a busy environmentExcellent communication skills, both written and verbal‘Tech savvy’ with the ability to pick up new systems quicklyYour benefitsDetailed training and ongoing supportMonday - Friday full-time standard working hoursCompetitive hourly rate of $33.33 per hour + super 12 month ongoing temp position with potential to go permOpportunity to work from home full-time, after initial training period in office (Sydney CBD)Your next steps Click 'Apply Now' with an updated copy of your CV!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and support. You will be playing a key role in supporting their customers, who are at the heart of their business. This team is looking for hard working, outcome focused individuals, who strive to deliver exceptional customer service.Your new roleProvide a high level of customer service predominantly via email, with a small element of inbound callsUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedEnsure customers records are kept up to dateAdministration duties as requiredYour skills and experiencePrevious banking experience is essentialPayments or retail banking experience is highly desirable - perfect opportunity for branch employees wanting to move into a back office positionAbility to multi-task and thrive in a busy environmentExcellent communication skills, both written and verbal‘Tech savvy’ with the ability to pick up new systems quicklyYour benefitsDetailed training and ongoing supportMonday - Friday full-time standard working hoursCompetitive hourly rate of $33.33 per hour + super 12 month ongoing temp position with potential to go permOpportunity to work from home full-time, after initial training period in office (Sydney CBD)Your next steps Click 'Apply Now' with an updated copy of your CV!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$65,000 - AU$70,000, per year, + Super
        • full-time
        The Company Due to continuous growth, you will join a successful and well established organisation in the Southwest area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company Due to continuous growth, you will join a successful and well established organisation in the Southwest area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$22.30 - AU$22.30, per hour, plus super & candidate benefits
        • full-time
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$54 - AU$60 per year
        • full-time
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Clio Lenzi on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Clio Lenzi on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28 - AU$30, per year, + Super Annuation
        • full-time
        Overview:This is an exciting opportunity for an Administrator to join an innovative Logistics company located in South-West Sydney. Based at their Greenacre site you will be responsible for general administration, as well as Customer care with internal and external stakeholders. Your New Role:As the Customer Service and Administrator you will be reporting into a supportive and easy going Manager who is highly regarded within the business.Your Main Responsibilities:50/50 split of Admin and Customer ServiceCustomer care and order processingAdministration and data entryProcessing invoicesAssist with proofreading and editing documentsLog and update all information in the system correctlyAbout You:Tech savvyStrong customer service skillsA 'can-do' attitude and quick learnerA high level of verbal and written communication skillsProficiency in using MS OfficeBenefitsWork close to homeParking on siteEnd of year bonus and incentivesJoin a fun team cultureIf this sounds like you, please do not hesitate to apply or send your resume to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Overview:This is an exciting opportunity for an Administrator to join an innovative Logistics company located in South-West Sydney. Based at their Greenacre site you will be responsible for general administration, as well as Customer care with internal and external stakeholders. Your New Role:As the Customer Service and Administrator you will be reporting into a supportive and easy going Manager who is highly regarded within the business.Your Main Responsibilities:50/50 split of Admin and Customer ServiceCustomer care and order processingAdministration and data entryProcessing invoicesAssist with proofreading and editing documentsLog and update all information in the system correctlyAbout You:Tech savvyStrong customer service skillsA 'can-do' attitude and quick learnerA high level of verbal and written communication skillsProficiency in using MS OfficeBenefitsWork close to homeParking on siteEnd of year bonus and incentivesJoin a fun team cultureIf this sounds like you, please do not hesitate to apply or send your resume to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • east maitland, new south wales
        • permanent
        • AU$22.30 - AU$22.30, per hour, shft loading/penalties & super
        • full-time
        Multiple permanent positions in Financial Services starting JulyFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career?THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Multiple permanent positions in Financial Services starting JulyFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career?THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$28.00 - AU$29.00, per hour, Super
        • full-time
        Call Centre OperatorMoorebank area | onsite parkingOngoing temporary role | up to $29.00 phr + superMarket leader | corporate, professional environment The CompanyInstantly recognised brand name with a strong reputation across the country, head office based in the Moorebank area. Due to growth an experienced and passionate Call Centre Operator is needed to join a busy team. PositionRespond to customer enquiries re: service and productsUpdate customer details on the systemProblem solve situationsAdhere to compliance and processes The Candidate Proven experience in a similar call centre positionDemonstrate exceptional communication skillsHave the ability to build rapport with all stakeholdersHigh attention to detailAbility to handle high volume calls with easeBe able to pick processes quickly BenefitsThe chance to work for a well known market leaderOpportunity for the assignment to be extendedWork with a results driven and professional teamOnsite parking and cafeCorporate environment To be considered, please submit your resume by clicking "Apply Now"!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Call Centre OperatorMoorebank area | onsite parkingOngoing temporary role | up to $29.00 phr + superMarket leader | corporate, professional environment The CompanyInstantly recognised brand name with a strong reputation across the country, head office based in the Moorebank area. Due to growth an experienced and passionate Call Centre Operator is needed to join a busy team. PositionRespond to customer enquiries re: service and productsUpdate customer details on the systemProblem solve situationsAdhere to compliance and processes The Candidate Proven experience in a similar call centre positionDemonstrate exceptional communication skillsHave the ability to build rapport with all stakeholdersHigh attention to detailAbility to handle high volume calls with easeBe able to pick processes quickly BenefitsThe chance to work for a well known market leaderOpportunity for the assignment to be extendedWork with a results driven and professional teamOnsite parking and cafeCorporate environment To be considered, please submit your resume by clicking "Apply Now"!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$22 - AU$24 per year
        • full-time
        Customer Service OfficersPosition Summary: Commencing June/July 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pm + Occasional Saturdays from July - September No experience required - 11 days full time paid training.Must be an Australian Citizen 5 year footprint (lived in Australia for the past 5 years)A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pm + Occasional Saturdays from July to SeptemberExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentPart-time (3 days) & Full-time (5 days) positions availableCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service OfficersPosition Summary: Commencing June/July 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pm + Occasional Saturdays from July - September No experience required - 11 days full time paid training.Must be an Australian Citizen 5 year footprint (lived in Australia for the past 5 years)A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pm + Occasional Saturdays from July to SeptemberExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentPart-time (3 days) & Full-time (5 days) positions availableCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$21.92 - AU$23.92, per hour, + Super
        • full-time
        Customer Service Specialist Position Summary:Commencing June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:15pmNo experience required - 11 days full time paid training.Must be an Australian CitizenMust have lived in Australia a minimum of 5 yearsA requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond - Walking distance to North Richmond station.Responsibilities: You will support customers with an important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policiesMeet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focusAnalyse and solve extensive information & summariseRequirements:Hold Australian CitizenshipHave lived in Australia for the last 5 consecutive years (5 year footprint)Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and productsGreat time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply: If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Specialist Position Summary:Commencing June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:15pmNo experience required - 11 days full time paid training.Must be an Australian CitizenMust have lived in Australia a minimum of 5 yearsA requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond - Walking distance to North Richmond station.Responsibilities: You will support customers with an important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policiesMeet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focusAnalyse and solve extensive information & summariseRequirements:Hold Australian CitizenshipHave lived in Australia for the last 5 consecutive years (5 year footprint)Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and productsGreat time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply: If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$21.92 - AU$23.92, per hour, + Super
        • full-time
        Customer Service Specialist Position Summary: Commencing June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:15pmNo experience required - 11 days full time paid training.Must be an Australian CitizenMust have lived in Australia a minimum of 5 yearsA requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond - Walking distance to North Richmond station.Responsibilities:You will support customers with an important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Specialist Position Summary: Commencing June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:15pmNo experience required - 11 days full time paid training.Must be an Australian CitizenMust have lived in Australia a minimum of 5 yearsA requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond - Walking distance to North Richmond station.Responsibilities:You will support customers with an important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • temporary
        • AU$28.00 - AU$30.00, per hour, super
        • full-time
        Your New RoleWork for one of Australia’s most well known retailer companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer complaints. Your main responsibilities will include: Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers complaints and promptly provide solutions Your profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:Customer service, disputes, complaints, claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learn Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleWork for one of Australia’s most well known retailer companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer complaints. Your main responsibilities will include: Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their complaintReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers complaints and promptly provide solutions Your profile will demonstrate: This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:Customer service, disputes, complaints, claims, order processing, customer care or call centre experienceA 'can-do' attitude and willingness to learn Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$50,000 - AU$70,000, per year, super, commission and more!
        • full-time
        Are you looking to kickstart your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you!Your New RoleAustralia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer service General administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more! About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Are you looking to kickstart your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you!Your New RoleAustralia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer service General administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more! About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28.00 - AU$31.00, per hour, plus super
        • full-time
        Business Support Professionals Well known Industry brandsLocated in South West Sydney region | Parking on site9:00am - 5:30PM, Monday to FridayThe CompanyRandstad finds and attracts the best talent in the market and delivers people-focused solutions for a number of organisations across different industries.Our Business Support team is based in Parramatta and are keen to meet with immediately available candidates who are interested in upcoming temporary and contract assignments across Western Sydney. Locations include; Guildford, Chullora, Minchinbury,Pemulwuy and surrounding areas! PositionBusiness Support positions are a critical function for any organisation. We are seeking support to senior level candidates for the following:Corporate ReceptionService Coordinator/AdministratorClaims AssistantCustomer Service RepresentativeCustomer Service AdministratorPersonal AssistantInbound and outbound operators CandidateOffice based experience essential SAP experience is a bonus Intermediate skills using MS Office programsAbility to provide customers with a high level serviceDemonstrate high attention to detailHandle a medium to large volume of emails and callsQuick learner Excellent verbal and written communication skillsAbility to work in a busy fast-paced office environmentCan work unsupervised or within a close knit team environment Benefits$28.00 - $31.00 per hour + super On site free parkingShort- & long-term assignments, some roles offer permanency after the temporary durationCareer progression Should you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Business Support Professionals Well known Industry brandsLocated in South West Sydney region | Parking on site9:00am - 5:30PM, Monday to FridayThe CompanyRandstad finds and attracts the best talent in the market and delivers people-focused solutions for a number of organisations across different industries.Our Business Support team is based in Parramatta and are keen to meet with immediately available candidates who are interested in upcoming temporary and contract assignments across Western Sydney. Locations include; Guildford, Chullora, Minchinbury,Pemulwuy and surrounding areas! PositionBusiness Support positions are a critical function for any organisation. We are seeking support to senior level candidates for the following:Corporate ReceptionService Coordinator/AdministratorClaims AssistantCustomer Service RepresentativeCustomer Service AdministratorPersonal AssistantInbound and outbound operators CandidateOffice based experience essential SAP experience is a bonus Intermediate skills using MS Office programsAbility to provide customers with a high level serviceDemonstrate high attention to detailHandle a medium to large volume of emails and callsQuick learner Excellent verbal and written communication skillsAbility to work in a busy fast-paced office environmentCan work unsupervised or within a close knit team environment Benefits$28.00 - $31.00 per hour + super On site free parkingShort- & long-term assignments, some roles offer permanency after the temporary durationCareer progression Should you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • modbury, south australia
        • permanent
        • full-time
        Randstad are currently recruiting multiple customer service representatives for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. About your new roleAs a customer service representative you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfactionNavigating multiple database and platformsNorthern and Southern locations - close to public transport!You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm - Monday to Friday What you will needThe customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment.Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting multiple customer service representatives for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. About your new roleAs a customer service representative you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfactionNavigating multiple database and platformsNorthern and Southern locations - close to public transport!You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm - Monday to Friday What you will needThe customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment.Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$26.00 - AU$27.00 per hour
        • part-time
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • modbury, south australia
        • temporary
        • AU$26.00 - AU$27.00 per hour
        • full-time
        Randstad are currently recruiting multiple customer service officers for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. This company prides themselves on equal opportunity, not to mention when you’re on your break you can enjoy a game of table tennis or relax in the onsite cafeteria. About your new roleAs a customer service officer you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfaction Navigating multiple database and platformsModbury location – close to public transport! You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm – Monday to Friday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting multiple customer service officers for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. This company prides themselves on equal opportunity, not to mention when you’re on your break you can enjoy a game of table tennis or relax in the onsite cafeteria. About your new roleAs a customer service officer you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfaction Navigating multiple database and platformsModbury location – close to public transport! You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm – Monday to Friday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$26 - AU$36, per year, + 9.5% Super
        • full-time
        Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        Randstad are currently seeking multiple permanent client services officers to join a leading provider of property data and analytics in Australia. Our client provides the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. They are the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities. About your roleYou will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you:1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task ApplicationsIf you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently seeking multiple permanent client services officers to join a leading provider of property data and analytics in Australia. Our client provides the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. They are the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities. About your roleYou will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you:1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task ApplicationsIf you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$30.49 - AU$31.00, per hour, + Super
        • full-time
        Customer Service RepresentativeWell known brand in the Building industryLocated in the Erskine Park area | Parking on siteHrs; 8:30pm - 6:30pm, Monday to FridayOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area with sites across various locations. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Representative to join a busy team.PositionAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsPay rate between $30.49 per hr + super Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service RepresentativeWell known brand in the Building industryLocated in the Erskine Park area | Parking on siteHrs; 8:30pm - 6:30pm, Monday to FridayOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area with sites across various locations. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Representative to join a busy team.PositionAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsPay rate between $30.49 per hr + super Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • AU$26.00 - AU$30.00, per hour, Opportunity to go permanent!
        • full-time
        The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales calls Obtaining and entering accurately customers informationScheduling jobs into their booking system Achieving daily KPI’s The Like MindProven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite) If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales calls Obtaining and entering accurately customers informationScheduling jobs into their booking system Achieving daily KPI’s The Like MindProven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite) If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      30 of 68 jobs seen

      Thank you for subscribing to your personalised job alerts.

      It looks like you want to switch your language. This will reset your filters on your current job search.