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        • melbourne, victoria
        • contract
        • full-time
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28.00 - AU$31.00, per hour, plus super
        • full-time
        Business Support Professionals Well known Industry brandsLocated in South West Sydney region | Parking on site9:00am - 5:30PM, Monday to FridayThe CompanyRandstad finds and attracts the best talent in the market and delivers people-focused solutions for a number of organisations across different industries.Our Business Support team is based in Parramatta and are keen to meet with immediately available candidates who are interested in upcoming temporary and contract assignments across Western Sydney. Locations include; Guildford, Chullora, Minchinbury,Pemulwuy and surrounding areas! PositionBusiness Support positions are a critical function for any organisation. We are seeking support to senior level candidates for the following:Corporate ReceptionService Coordinator/AdministratorClaims AssistantCustomer Service RepresentativeCustomer Service AdministratorPersonal AssistantInbound and outbound operators CandidateOffice based experience essential SAP experience is a bonus Intermediate skills using MS Office programsAbility to provide customers with a high level serviceDemonstrate high attention to detailHandle a medium to large volume of emails and callsQuick learner Excellent verbal and written communication skillsAbility to work in a busy fast-paced office environmentCan work unsupervised or within a close knit team environment Benefits$28.00 - $31.00 per hour + super On site free parkingShort- & long-term assignments, some roles offer permanency after the temporary durationCareer progression Should you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Business Support Professionals Well known Industry brandsLocated in South West Sydney region | Parking on site9:00am - 5:30PM, Monday to FridayThe CompanyRandstad finds and attracts the best talent in the market and delivers people-focused solutions for a number of organisations across different industries.Our Business Support team is based in Parramatta and are keen to meet with immediately available candidates who are interested in upcoming temporary and contract assignments across Western Sydney. Locations include; Guildford, Chullora, Minchinbury,Pemulwuy and surrounding areas! PositionBusiness Support positions are a critical function for any organisation. We are seeking support to senior level candidates for the following:Corporate ReceptionService Coordinator/AdministratorClaims AssistantCustomer Service RepresentativeCustomer Service AdministratorPersonal AssistantInbound and outbound operators CandidateOffice based experience essential SAP experience is a bonus Intermediate skills using MS Office programsAbility to provide customers with a high level serviceDemonstrate high attention to detailHandle a medium to large volume of emails and callsQuick learner Excellent verbal and written communication skillsAbility to work in a busy fast-paced office environmentCan work unsupervised or within a close knit team environment Benefits$28.00 - $31.00 per hour + super On site free parkingShort- & long-term assignments, some roles offer permanency after the temporary durationCareer progression Should you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$26.00 - AU$27.00 per hour
        • part-time
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • modbury, south australia
        • temporary
        • AU$26.00 - AU$27.00 per hour
        • full-time
        Randstad are currently recruiting multiple customer service officers for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. This company prides themselves on equal opportunity, not to mention when you’re on your break you can enjoy a game of table tennis or relax in the onsite cafeteria. About your new roleAs a customer service officer you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfaction Navigating multiple database and platformsModbury location – close to public transport! You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm – Monday to Friday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting multiple customer service officers for a leading Global organisation. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. This company prides themselves on equal opportunity, not to mention when you’re on your break you can enjoy a game of table tennis or relax in the onsite cafeteria. About your new roleAs a customer service officer you will be taking a high volume of calls from customers. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfaction Navigating multiple database and platformsModbury location – close to public transport! You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 10pm – Monday to Friday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. Australian citizenship is essentialExperience in a call centre / contact centre beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on July 5th 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$26 - AU$36, per year, + 9.5% Super
        • full-time
        Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$64 - AU$65 per year
        • full-time
        Web Chat- Global Financial Services Permanent live chat positions available with an attractive salaryJoin a digital bank and be a part of an ambitious and forward-thinking teamModern, state-of-art office conveniently located in the heart of Sydney CBD Your new companyOur client values different ideas and cultures, open and honest communication and those willing to face a challenge. They put a focus on customer-centric propositions and innovative and efficient distribution channels.They are dependable, resilient and trustworthy business partners. Employees are empowered to take ownership of their responsibilities, use personal judgment for decision making and to stand for what they believe is right. Your new roleJoin a team Web Chat representatives who work to understand customer needs and recommend appropriate products while maintaining the customer experienceWith a customer focus mindset , you will identify customer needs and communicate through live chat and email Professionally provide comprehensive, personal service while ensuring compliance with regulatory requirements and quality assurance standardsManage multiple platforms to provide solutions to customers Your skills and experienceDemonstrated achievement within a similar Web chat position within banking and financial servicesExcellent verbal and written communication skills that allow you to build rapport and develop strong customer relationshipsAt least 1 year of experience in Banking and Finance is desired Ability to take ownership of customer relationships in order to resolve queriesHighly organised and great time managementAbility to provide empathy via live chat and emailYour benefitsBegin your career with one of Australia’s leading digital Banking organizations and enjoy the opportunity to develop as a sales person within a service culture.Work for a company that offers a comprehensive, market-competitive pay and benefits package to support your professional and personal needsA thorough on-boarding and training program to help you get started and hit the ground running in your new roleState of the art offices in hustle and bustle of Sydney CBDPermanent opportunities with the opportunity to grow and developFun and vibrant culture in a modern evironment Your next stepTo launch your career, click ‘apply now’ or send your updated resume to clio.lenzi@randstad.com.au Australian Citizen or Permanent Residents will be considered for this roleAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Web Chat- Global Financial Services Permanent live chat positions available with an attractive salaryJoin a digital bank and be a part of an ambitious and forward-thinking teamModern, state-of-art office conveniently located in the heart of Sydney CBD Your new companyOur client values different ideas and cultures, open and honest communication and those willing to face a challenge. They put a focus on customer-centric propositions and innovative and efficient distribution channels.They are dependable, resilient and trustworthy business partners. Employees are empowered to take ownership of their responsibilities, use personal judgment for decision making and to stand for what they believe is right. Your new roleJoin a team Web Chat representatives who work to understand customer needs and recommend appropriate products while maintaining the customer experienceWith a customer focus mindset , you will identify customer needs and communicate through live chat and email Professionally provide comprehensive, personal service while ensuring compliance with regulatory requirements and quality assurance standardsManage multiple platforms to provide solutions to customers Your skills and experienceDemonstrated achievement within a similar Web chat position within banking and financial servicesExcellent verbal and written communication skills that allow you to build rapport and develop strong customer relationshipsAt least 1 year of experience in Banking and Finance is desired Ability to take ownership of customer relationships in order to resolve queriesHighly organised and great time managementAbility to provide empathy via live chat and emailYour benefitsBegin your career with one of Australia’s leading digital Banking organizations and enjoy the opportunity to develop as a sales person within a service culture.Work for a company that offers a comprehensive, market-competitive pay and benefits package to support your professional and personal needsA thorough on-boarding and training program to help you get started and hit the ground running in your new roleState of the art offices in hustle and bustle of Sydney CBDPermanent opportunities with the opportunity to grow and developFun and vibrant culture in a modern evironment Your next stepTo launch your career, click ‘apply now’ or send your updated resume to clio.lenzi@randstad.com.au Australian Citizen or Permanent Residents will be considered for this roleAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$20.00 - AU$24.00 per hour
        • full-time
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$48,500 - AU$48,500, per year, plus super
        • full-time
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$70 - AU$71 per year
        • full-time
        Your new companyYour new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new roleBe apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide service via phone, webchat and emailProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerYour skills and experienceAt Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusTechh Savvy Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyYour new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new roleBe apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide service via phone, webchat and emailProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customerYour skills and experienceAt Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusTechh Savvy Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bankstown, new south wales
        • permanent
        • AU$55,000 - AU$57,000, per year, super
        • full-time
        Your New CompanyAn Australian Kitchen Appliances company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Company-wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyAn Australian Kitchen Appliances company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Company-wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$26 - AU$33, per year, + 9.5% Super
        • part-time
        Your New RoleWe have a rare and exciting opportunity for multiple individuals to join the luxurious world of a leading hair care brand/ household brand, working as stylist professionals for their superior hair care range.You will be located at a dedicated department store, approaching potential consumers and educating them on the line of products. You will be expected to run demonstrations of the products on potential customers, and talk to them about the benefits of becoming part of the hair care family - Don’t worry, you will be trained on the whole product line, how to style, and will even get your own to try out at home!Your Responsibilities:Deliver hands on demonstrations to customersEngage with customers and explore what they are looking forEducate customers on the technology and techniques of stylingKeep your in store merchandise in perfect condition, and ensure you have sufficient stock levels at all timesBenefitsPermanent part time work - Thursdays and weekendsA 3 day training course in Melbourne with the top specialists Keep the products you are demonstratingPenalty rates for weekend work and a potential annual bonusWhat do you need to be successful?A confident approach and a friendly engaging mannerPrevious experience in retail or other sales driven environmentsDetermination, passion and drive for resultsThe ability to work individually but build rapport with customers and colleaguesA high standard of personal presentationAble to work every weekend and every ThursdayHair & beauty experience desirable, but absolutely not essentialThese positions are to start from the end June, with a compulsory 3 day training course in Melbourne CBD, where you will be taught everything about hair care, meet your colleagues, how to sell via the 4 E’s, and learn how to use all the relevant products.We have multiple roles across different locations in Melbourne’s North West and South East suburbs including Bayswater, Bendigo, Essendon, Northland, Melton, and Southland. Interviews will be held in June, so please only apply if you are available for the interview and training dates.If you are passionate about sales with great service, and consider yourself an enthusiastic go-getter, please click APPLY NOW and a Randstad representative will be in contact with you soon. Alternatively please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleWe have a rare and exciting opportunity for multiple individuals to join the luxurious world of a leading hair care brand/ household brand, working as stylist professionals for their superior hair care range.You will be located at a dedicated department store, approaching potential consumers and educating them on the line of products. You will be expected to run demonstrations of the products on potential customers, and talk to them about the benefits of becoming part of the hair care family - Don’t worry, you will be trained on the whole product line, how to style, and will even get your own to try out at home!Your Responsibilities:Deliver hands on demonstrations to customersEngage with customers and explore what they are looking forEducate customers on the technology and techniques of stylingKeep your in store merchandise in perfect condition, and ensure you have sufficient stock levels at all timesBenefitsPermanent part time work - Thursdays and weekendsA 3 day training course in Melbourne with the top specialists Keep the products you are demonstratingPenalty rates for weekend work and a potential annual bonusWhat do you need to be successful?A confident approach and a friendly engaging mannerPrevious experience in retail or other sales driven environmentsDetermination, passion and drive for resultsThe ability to work individually but build rapport with customers and colleaguesA high standard of personal presentationAble to work every weekend and every ThursdayHair & beauty experience desirable, but absolutely not essentialThese positions are to start from the end June, with a compulsory 3 day training course in Melbourne CBD, where you will be taught everything about hair care, meet your colleagues, how to sell via the 4 E’s, and learn how to use all the relevant products.We have multiple roles across different locations in Melbourne’s North West and South East suburbs including Bayswater, Bendigo, Essendon, Northland, Melton, and Southland. Interviews will be held in June, so please only apply if you are available for the interview and training dates.If you are passionate about sales with great service, and consider yourself an enthusiastic go-getter, please click APPLY NOW and a Randstad representative will be in contact with you soon. Alternatively please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • temporary
        • AU$28.00 - AU$32.00, per hour, plus super
        • full-time
        Customer Relations ConsultantWell known instantly recognised brandCorporate environment | onsite parking Monday to Friday | 9:00am - 5:00pmThe CompanyHighly reputable organisation in the Baulkham Hills area is currently recruiting an experienced, self motivated and confident Customer Service Consultant to join a busy and growing team. Working within a medium sized team and reporting into the Customer Service Manager. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentRespond to customer calls in relation to orders and product queriesSupport Customer Service Manager with tasks as directedGeneral administrative duties Update customer details on the system CandidateExperience in an office based Customer Service/Call Centre positionAbility to provide the customer with a high level of serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervised BenefitsUp to $30.49 per hr + super depending on experienceOn site free parkingChance to work for a leading organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Relations ConsultantWell known instantly recognised brandCorporate environment | onsite parking Monday to Friday | 9:00am - 5:00pmThe CompanyHighly reputable organisation in the Baulkham Hills area is currently recruiting an experienced, self motivated and confident Customer Service Consultant to join a busy and growing team. Working within a medium sized team and reporting into the Customer Service Manager. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentRespond to customer calls in relation to orders and product queriesSupport Customer Service Manager with tasks as directedGeneral administrative duties Update customer details on the system CandidateExperience in an office based Customer Service/Call Centre positionAbility to provide the customer with a high level of serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervised BenefitsUp to $30.49 per hr + super depending on experienceOn site free parkingChance to work for a leading organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bedford park, south australia
        • permanent
        • full-time
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsDuties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the databaseThe benefits: Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesCareer progressionNext steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The customer service representative is often the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: Excellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsDuties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the databaseThe benefits: Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesCareer progressionNext steps If you are ready to apply for this opportunity as an inbound customer service representative, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • kogarah, new south wales
        • temporary
        • AU$32 - AU$33, per year, plus super
        • full-time
        Kogarah location, Work from home also. $32.03 per hourNo banking experience required, just customer service guns! Mapped out opportunities to build your career and up-skill right from the start Your new companyThis is your opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleAs the first point of contact for customers, you’ll receive inbound calls regarding general, everyday banking queriesConsistently providing excellent customer service and go above and beyondProvide guidance and assistance to customers across a range of banking products and services Learn and master multiple internal systems and software to use simultaneously Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient professional focused on delivering the best possible results each and every dayA sound understanding and keen interest in banking and financial servicesYour benefitsEnjoy the convenience of working close to home in Kogarah and nearby public transport, work from home when you are up and runningOpportunity to gain a permanent full-time role within one of Australia’s largest banking institutesAn exciting opportunity to shape or kick-start your career within the banking industryOngoing support to help you succeed in your new role and grow your career within months, with a pay rise to match This organisation offers extensive and thorough training programs which aid staff learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Meghan on 02201752 or meghan.laidler@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Kogarah location, Work from home also. $32.03 per hourNo banking experience required, just customer service guns! Mapped out opportunities to build your career and up-skill right from the start Your new companyThis is your opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleAs the first point of contact for customers, you’ll receive inbound calls regarding general, everyday banking queriesConsistently providing excellent customer service and go above and beyondProvide guidance and assistance to customers across a range of banking products and services Learn and master multiple internal systems and software to use simultaneously Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient professional focused on delivering the best possible results each and every dayA sound understanding and keen interest in banking and financial servicesYour benefitsEnjoy the convenience of working close to home in Kogarah and nearby public transport, work from home when you are up and runningOpportunity to gain a permanent full-time role within one of Australia’s largest banking institutesAn exciting opportunity to shape or kick-start your career within the banking industryOngoing support to help you succeed in your new role and grow your career within months, with a pay rise to match This organisation offers extensive and thorough training programs which aid staff learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Meghan on 02201752 or meghan.laidler@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$70,000, per year, Superannuation + Bonus
        • full-time
        About the CompanyThis is a unique opportunity to join an FMCG leader who is shaping the way of innovative and environmentally sustainable water filter solutions. You will be welcomed into their passionate team based in the Macquarie Park headquarters. About the RoleAs a Customer Care Representative, you will work alongside the customer service team and be responsible for the processing of sales orders into the system, complaint handling and responding to customer and client enquiries via email. You will be directly reporting to the Customer Service Manager who is considered to be a supportive, fun and nurturing supervisor.Processing orders through CRM systems, email and over the phoneAnswer inbound calls from customers who are needing assistance with a recently purchased productProvide technical support over the phone for products that may be faultyEducating customers and patients on products availableResponding to customer and client emailsThe BenefitsFree products for family and friends twice a yearQuarterly team outings Yearly bonus for all staff based on performanceWork from home office - Work 2 days from the office, 3 days from homeCharity day’s with the team Join a stable team who pride themselves on their close-knit, inclusive cultureOngoing training and development from a very supportive manager Conveniently located in Macquarie Park next to public transportFree parking on site About YouKey Competencies:Proactive and solution-orientatedCan-do attitude with a willingness to learnFantastic organisational skills and the ability to prioritise tasksExcellent communication skills and the ability to engage with important stakeholdersPrevious experience:Previous experience in Call Centre, Customer Support, Sales Support, or Customer Service within a corporate environment.Next StepsIf this sounds like you, please click APPLY NOW, or for more information, please contact Beth Dargan on beth.dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the CompanyThis is a unique opportunity to join an FMCG leader who is shaping the way of innovative and environmentally sustainable water filter solutions. You will be welcomed into their passionate team based in the Macquarie Park headquarters. About the RoleAs a Customer Care Representative, you will work alongside the customer service team and be responsible for the processing of sales orders into the system, complaint handling and responding to customer and client enquiries via email. You will be directly reporting to the Customer Service Manager who is considered to be a supportive, fun and nurturing supervisor.Processing orders through CRM systems, email and over the phoneAnswer inbound calls from customers who are needing assistance with a recently purchased productProvide technical support over the phone for products that may be faultyEducating customers and patients on products availableResponding to customer and client emailsThe BenefitsFree products for family and friends twice a yearQuarterly team outings Yearly bonus for all staff based on performanceWork from home office - Work 2 days from the office, 3 days from homeCharity day’s with the team Join a stable team who pride themselves on their close-knit, inclusive cultureOngoing training and development from a very supportive manager Conveniently located in Macquarie Park next to public transportFree parking on site About YouKey Competencies:Proactive and solution-orientatedCan-do attitude with a willingness to learnFantastic organisational skills and the ability to prioritise tasksExcellent communication skills and the ability to engage with important stakeholdersPrevious experience:Previous experience in Call Centre, Customer Support, Sales Support, or Customer Service within a corporate environment.Next StepsIf this sounds like you, please click APPLY NOW, or for more information, please contact Beth Dargan on beth.dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$32.00 - AU$35.00 per hour
        • full-time
        Your next opportunity!Exciting entry level positions within the General Insurance sector to kick-start your career. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to start your career within Finance and gain exposure to products and services surrounding Insurance. What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services. Banking experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role. Ideally you will have experience in:Analyse insurance and financial documentation Your ability to empathise with customers and stakeholdersBanking experience Insurance or financial services is desirable, but not essentialNegotiating, problem solving and dealing with complex enquiriesBe a strong team player to contribute to process improvementEducating customers and explaining complex information in simple termsWorking in a fast paced environment with strong analytical skills and excellent attention to detail The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionTemp to Perm within a Big4 BankInterviewing immediately Supportive management that will provide you with training and career developmentAn attractive hourly rateLots of shops and cafes to socialise with your team Located in Barangaroo right next to Wynyard train stationWorking full time Monday to Friday between the hours of 8am and 5pm If you are ready to kick start your career within the banking and finance industry, and can begin full time work in January next year please Apply Now.If you have any questions, please contact Clio Lenzi on (02) 8095 1733 or clio.lenzi@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your next opportunity!Exciting entry level positions within the General Insurance sector to kick-start your career. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to start your career within Finance and gain exposure to products and services surrounding Insurance. What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services. Banking experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role. Ideally you will have experience in:Analyse insurance and financial documentation Your ability to empathise with customers and stakeholdersBanking experience Insurance or financial services is desirable, but not essentialNegotiating, problem solving and dealing with complex enquiriesBe a strong team player to contribute to process improvementEducating customers and explaining complex information in simple termsWorking in a fast paced environment with strong analytical skills and excellent attention to detail The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionTemp to Perm within a Big4 BankInterviewing immediately Supportive management that will provide you with training and career developmentAn attractive hourly rateLots of shops and cafes to socialise with your team Located in Barangaroo right next to Wynyard train stationWorking full time Monday to Friday between the hours of 8am and 5pm If you are ready to kick start your career within the banking and finance industry, and can begin full time work in January next year please Apply Now.If you have any questions, please contact Clio Lenzi on (02) 8095 1733 or clio.lenzi@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • albury, new south wales
        • temporary
        • AU$30.00 - AU$31.00, per hour, 38 hour week
        • full-time
        6 month contract8:30am to 5pm Monday - Friday$30 + super an hourYour new company: You will join a successful and buzzing customer service team in Albury. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need:Previous experience in a similar roleExceptional customer service skillsQuick learnerIntermediate computing skillsPrevious experience booking travel or previous call centre experienceThe benefits$30 an hour + super6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        6 month contract8:30am to 5pm Monday - Friday$30 + super an hourYour new company: You will join a successful and buzzing customer service team in Albury. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need:Previous experience in a similar roleExceptional customer service skillsQuick learnerIntermediate computing skillsPrevious experience booking travel or previous call centre experienceThe benefits$30 an hour + super6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • werribee, victoria
        • contract
        • AU$26 - AU$2,728, per year, + 9.5% Super
        • full-time
        Our client, a State Government agency in the Transport sector is looking for a License Tester to join their growing team in Werribee.Duties will include but not limited to:Responding to a high volume of customer turnover, each interaction meeting a strict criteriaYou will be the a point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, complaints, and conflictsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail)Hold excellent problem solving/ conflict resolution skillsTo be successful you will have:Proven experience working in a fast paced customer service environmentsA strong level of resilience, and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Sat 6am - 6pmA full Australian Drivers License The ability to use common sense and own judgements in various scenarios *In addition you will be required to complete various assessments before being deemed successful for these positions, and must be available to commence on the 28th of May 2021If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client, a State Government agency in the Transport sector is looking for a License Tester to join their growing team in Werribee.Duties will include but not limited to:Responding to a high volume of customer turnover, each interaction meeting a strict criteriaYou will be the a point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, complaints, and conflictsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail)Hold excellent problem solving/ conflict resolution skillsTo be successful you will have:Proven experience working in a fast paced customer service environmentsA strong level of resilience, and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Sat 6am - 6pmA full Australian Drivers License The ability to use common sense and own judgements in various scenarios *In addition you will be required to complete various assessments before being deemed successful for these positions, and must be available to commence on the 28th of May 2021If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • eagle farm, queensland
        • temporary
        • full-time
        You will be taking customer telephone enquiries, liaising with a large number of operators and recording information into the system.You will be working in a high volume environment and must be able to take initiative and have confidence. You will also be working in a vibrant team environment and assisting other colleagues when needed.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        You will be taking customer telephone enquiries, liaising with a large number of operators and recording information into the system.You will be working in a high volume environment and must be able to take initiative and have confidence. You will also be working in a vibrant team environment and assisting other colleagues when needed.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via telephone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via telephone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • AU$21.00 - AU$22.00 per hour
        • full-time
        Customer Service Specialist Position Summary: Commencing May 2021/June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pmNo experience required - 11 days full time paid training.Must be an Australian Citizen A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.$500 sign-on bonus on offer to be earned within your first 3 months. Conditions apply.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au or call Louise de Gier on 0449 238 663 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Specialist Position Summary: Commencing May 2021/June 2021 through to June 2022 - with a proactive view to extend.Monday to Friday | Rotating roster in between 8am to 6:00pmNo experience required - 11 days full time paid training.Must be an Australian Citizen A requirement to work on a rotating roster, released 2 weeks in advance.Office location: North Richmond close transport.Responsibilities:You will support customers to their important government client. No experience necessary to apply – you will be provided with all the training you need to become successful.Provide accurate and detailed information to customers with great service.Updating records and maintaining accurate data.Maintain compliance policies Meet KPI’s focusing on quality and efficiency metricsAbility to maintain a high level of attention to detail and focus Analyse and solve extensive information & summarise Requirements:Hold Australian Citizenship Have lived in Australia for the last 5 consecutive years (5 year footprint) Be willing and eligible to obtain a police check (paid by our client)Have full availability between the hours of Monday to Friday 8am until 6.15pmExceptional customer service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactionsClear and concise communication skills both written & verballyTech savvy & the ability to learn and upskill in new systems, technologies and products Great time management skills, positive resilient attitude with a desire to work hardProblem-solving and conflict resolution skills along with an ability to multitask multiple enquiriesBenefits:Base hourly rate + opportunity to earn additional on target earningsGreat work culture and supportive team environmentCareer development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin, HR, IT and recruitmentBest in class rewards and recognition program with a plethora of cash and other awards across a range of individual and team competitions based on performance, dress ups and fun activities galorePotential to expand your experience across a variety of roles across multiple channels (i.e. telephony, processing etc) and multiple products for professional developmentWork in a convenient location with easy access to public transport.$500 sign-on bonus on offer to be earned within your first 3 months. Conditions apply.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to louise.degier@randstad.com.au or call Louise de Gier on 0449 238 663 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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